WHITE The Art of Hair

★★★★☆
  • 4507 E 82nd St

    Indianapolis, IN 46250

    Map & Directions
  • 317-842-5874

Personal Services

Personal Services
More choices in Indianapolis:
Resultset_next

Complexions Day Spa & Boutique

735 Massachusetts Ave Indianapolis, IN

Resultset_next

Body Works Day Spa Inc

435 Virginia Ave 1600 Indianapolis, IN

4.1955 353
Hi! Sign in to let us know how WHITE The Art of Hair was?
Write a Review
.

I'm so pleased that I've found this wonderful salon. I came in for a trim and she added life and vibrance to my hair with some reshaping and a deep conditioning color deposit treatment. This place has all the amenities of a snooty salon in Carmel, just without the snoot! I was offered wine, beer, soda, or water when I arrived. She even had snacks if I was hungry. The walls were covered with awards and placards that boasted the expertise in the beauty department. She is a master at hair color, style, makeup, and beauty education. Lush clientele are strict followers and never go elsewhere (I learned this from another lady while waiting). She also rents out a chair to another lovely lady who seemed to constantly have someone coming in the door. Overall the place was very comfortable, I felt completely at ease and in the hands of a professional. I'm so happy that I discovered her. I'm getting married in May, and I know that she'll be doing the hair and makeup for my wedding party!

2
★★★★★

I'm so pleased that I've found this wonderful salon. I came in for a trim and she added life and vibrance to my hair with some reshaping and a deep conditioning color deposit treatment. This place has all the amenities of a snooty salon in Carmel, just without the snoot! I was offered wine, beer, soda, or water when I arrived. She even had snacks if I was hungry. The walls were covered with awards and placards that boasted the expertise in the beauty department. She is a master at hair color, style, makeup, and beauty education. Lush clientele are strict followers and never go elsewhere (I learned this from another lady while waiting). She also rents out a chair to another lovely lady who seemed to constantly have someone coming in the door. Overall the place was very comfortable, I felt completely at ease and in the hands of a professional. I'm so happy that I discovered her. I'm getting married in May, and I know that she'll be doing the hair and makeup for my wedding party!

.

Historically, I'm a cheapskate when it comes to my hair. And when I had a So-Low-Maintenance-It's-Just-Boring hairstyle that was just fine. But one day I strolled out of Bonefish Grill, on a whim I went into Lush Salon. "Cut it! Make it interesting! I don't care what you do, or what it costs!" I said. Fate put me with Jenna, who thoughtfully listened to my rant, worked some mysterious magic with her scissors, and sent me out the door with an artful, stylish, layered look that was still low-maintenance -- but also absolutely fabulous! (And it wasn't even that expensive.) After more than FIFTY-TWO people complimented me on my new haircut, I decided I'd found something good. They all know how to cut hair REALLY WELL. Period. I highly recommend her! In all fairness to the rest of the stylists, they must be good as well, since I've watched clients of all different ages and hair types walk out of Lush looking great. I read a previous review about the number of stylists and each of my last three visits all chairs were full of stylists and their newer apprentice stylists watching and learning from the veterans. The salon itself has good feng shui, or karma, or something -- it's full of light, and somehow manages to be both calming and bustling at the same time. And they carry Kerastase products, which are largely environmentally-responsible and natural...like health food for your hair! Finally, I love how the salon has laundered capes that you can wear to avoid getting hair all over your street clothes...it's a nice, spa-like touch

2
★★★★★

Historically, I'm a cheapskate when it comes to my hair. And when I had a So-Low-Maintenance-It's-Just-Boring hairstyle that was just fine. But one day I strolled out of Bonefish Grill, on a whim I went into Lush Salon. "Cut it! Make it interesting! I don't care what you do, or what it costs!" I said. Fate put me with Jenna, who thoughtfully listened to my rant, worked some mysterious magic with her scissors, and sent me out the door with an artful, stylish, layered look that was still low-maintenance -- but also absolutely fabulous! (And it wasn't even that expensive.) After more than FIFTY-TWO people complimented me on my new haircut, I decided I'd found something good. They all know how to cut hair REALLY WELL. Period. I highly recommend her! In all fairness to the rest of the stylists, they must be good as well, since I've watched clients of all different ages and hair types walk out of Lush looking great. I read a previous review about the number of stylists and each of my last three visits all chairs were full of stylists and their newer apprentice stylists watching and learning from the veterans. The salon itself has good feng shui, or karma, or something -- it's full of light, and somehow manages to be both calming and bustling at the same time. And they carry Kerastase products, which are largely environmentally-responsible and natural...like health food for your hair! Finally, I love how the salon has laundered capes that you can wear to avoid getting hair all over your street clothes...it's a nice, spa-like touch

Pros: Talented stylists; Kerastase products; vibrant yet relaxed atmosphere

.

Before now I would have given LUSH a five star rating. Now I'm not so sure. I loved my regular stylist, so imagine my disappointment when I was told she had left. I reluctantly agreed to having someone else do a trim, but when I arrived I was truly shocked. I recognized only two employees, and it looked like they had hired new stylists right out of beauty school. In fact, Danita was showing one new stylist HOW TO CUT LAYERS!! And on a customer, no less! If I had been that customer, I would have been furious! My hair looked OK when I was done, but I am so nervous about going there for a cut and color that I think I may cancel my appointment unless I can get one with Lauren (who seems to be one of the few excellent stylists still there). I just wish I knew where Amanda has gone. I'd follow her there.

1
★★★☆☆

Before now I would have given LUSH a five star rating. Now I'm not so sure. I loved my regular stylist, so imagine my disappointment when I was told she had left. I reluctantly agreed to having someone else do a trim, but when I arrived I was truly shocked. I recognized only two employees, and it looked like they had hired new stylists right out of beauty school. In fact, Danita was showing one new stylist HOW TO CUT LAYERS!! And on a customer, no less! If I had been that customer, I would have been furious! My hair looked OK when I was done, but I am so nervous about going there for a cut and color that I think I may cancel my appointment unless I can get one with Lauren (who seems to be one of the few excellent stylists still there). I just wish I knew where Amanda has gone. I'd follow her there.

.

I grew up in Indianapolis and was a bit stressed out about finding someone new to cut and color my hair when I moved to back from New York 3 years ago...that is, until I was referred to Lauren last summer. She is awesome...I wanted a dramatic change and told her she could do whatever she thought would suit me...so she cut over 6 inches off my hair before my 30th birthday in November and gave me beautiful highlights...she has done an amazing job with my hair and I will not trust my hair with anyone else. You will definitely appreciate the time she takes to talk to you about what you want and she is very good about figuring out your personal style and personality...and giving you a hairstyle that reflects you. Her training at Vidal Sassoon in Los Angeles and New York bring the latest trends here to Indiana. The salon itself is very nice and it's in a great location. If you are searching for a great place to get your hair done, check out Lush ...and ask for Lauren!

2
★★★★★

I grew up in Indianapolis and was a bit stressed out about finding someone new to cut and color my hair when I moved to back from New York 3 years ago...that is, until I was referred to Lauren last summer. She is awesome...I wanted a dramatic change and told her she could do whatever she thought would suit me...so she cut over 6 inches off my hair before my 30th birthday in November and gave me beautiful highlights...she has done an amazing job with my hair and I will not trust my hair with anyone else. You will definitely appreciate the time she takes to talk to you about what you want and she is very good about figuring out your personal style and personality...and giving you a hairstyle that reflects you. Her training at Vidal Sassoon in Los Angeles and New York bring the latest trends here to Indiana. The salon itself is very nice and it's in a great location. If you are searching for a great place to get your hair done, check out Lush ...and ask for Lauren!

.

I recently moved to Indianapolis. After appointments at other upscale salons with good reviews I came out with my thick white blond hair half fried off and having my hair a nasty yellow orange color. I searched on the internet and found LUSH THE ART OF HAIR so I made a consultation with Danita seeing about hair extensions she spent a long time explaining everything I wanted to know (decided to get them closer to the summer). I was so impressed by the time taken with me, the friendliness of everyone, and the upscale unique salon I ended up making an appointment with Lauren. She did a deep conditioning treatment, color, and cut. She was AMAZING!!! The cut she gave me was the best I've ever had which I was shocked at coming from Cali !! Anyways after only 2 times my color is a gorgeous white blond in better condition than it ever has been gorgeous cut and I AM SOOOO HAPPY I FOUND LUSH!!!! I would recommend them to anyone!

5
★★★★★

I recently moved to Indianapolis. After appointments at other upscale salons with good reviews I came out with my thick white blond hair half fried off and having my hair a nasty yellow orange color. I searched on the internet and found LUSH THE ART OF HAIR so I made a consultation with Danita seeing about hair extensions she spent a long time explaining everything I wanted to know (decided to get them closer to the summer). I was so impressed by the time taken with me, the friendliness of everyone, and the upscale unique salon I ended up making an appointment with Lauren. She did a deep conditioning treatment, color, and cut. She was AMAZING!!! The cut she gave me was the best I've ever had which I was shocked at coming from Cali !! Anyways after only 2 times my color is a gorgeous white blond in better condition than it ever has been gorgeous cut and I AM SOOOO HAPPY I FOUND LUSH!!!! I would recommend them to anyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

7 out of 9 people found this review helpful.

.

I've lived in the city for 4 years now but kept trekking out to the suburbs to my same old stylist...until yesterday. I took a risk and went with Lush after having heard everyone bragging about their hair color from there and after reading all the good reviews. Well now I'm adding yet another good review to the list. It was FANTASTIC! The service was quick and friendly, but best of all, my cut is perfect! I went in with a picture of what I wanted and came out looking exactly like the picture...perhaps better! I just got home and absolutely LOVE my hair cut! Jenna my stylist who is a master stylist and national educator for salons did a great job of advising me which length would look better on me and what styles would accent my facial lines better. I couldn't be more pleased with my hair cut, I got exactly what I was looking for. They're not only great, but convenient too; right next to the Bonefish Grill on 82nd Street. And the price couldn't have been better; $45 for a hair cut and style...If you're looking for a new hair cut and unsure where to go, check out Lush, I promise you won't regret it!!

2
★★★★★

I've lived in the city for 4 years now but kept trekking out to the suburbs to my same old stylist...until yesterday. I took a risk and went with Lush after having heard everyone bragging about their hair color from there and after reading all the good reviews. Well now I'm adding yet another good review to the list. It was FANTASTIC! The service was quick and friendly, but best of all, my cut is perfect! I went in with a picture of what I wanted and came out looking exactly like the picture...perhaps better! I just got home and absolutely LOVE my hair cut! Jenna my stylist who is a master stylist and national educator for salons did a great job of advising me which length would look better on me and what styles would accent my facial lines better. I couldn't be more pleased with my hair cut, I got exactly what I was looking for. They're not only great, but convenient too; right next to the Bonefish Grill on 82nd Street. And the price couldn't have been better; $45 for a hair cut and style...If you're looking for a new hair cut and unsure where to go, check out Lush, I promise you won't regret it!!

.

I have been going to LUSH for the past 10 months and have been to 4 different stylists. Every time I get a stylist that I like it seems like they are terminated or leave. I am done. Danita does seem nice enough and I love the product line but the continual turnover of employees is very frustrating. Danita's daughter totally messed my hair up when I went to her (1/2 of my hair was 2 inches shorter than the other half). It took going to a different stylist to get it fixed. I was willing to overlook the 1 bad experience but I cannot over look the fact that good stylists come and go like a revolving door and the bad remain.

0
★☆☆☆☆

I have been going to LUSH for the past 10 months and have been to 4 different stylists. Every time I get a stylist that I like it seems like they are terminated or leave. I am done. Danita does seem nice enough and I love the product line but the continual turnover of employees is very frustrating. Danita's daughter totally messed my hair up when I went to her (1/2 of my hair was 2 inches shorter than the other half). It took going to a different stylist to get it fixed. I was willing to overlook the 1 bad experience but I cannot over look the fact that good stylists come and go like a revolving door and the bad remain.

.

It doesn't happen on a daily basis that I take the time out of my busy schedule to write a review. That makes it this much more important to me to absolutely rave about my recent experience at Lush. In a world where quantity takes precedence over quality, cuts that belief with his shears. Hailing from NYC, I had found what I had thought to be an unforgettable stylist who gave me exactly the cut I wanted and I was convinced after countless horrible hair experiences, it would never be recaptured. I was more than wrong. From my stylist taking the time to consult with me about what I wanted and taking mental notes about everything that I said, she brought me over and started the hair cocktail. These products made me feel like I had the hair of a supermodel...not just a model...a supermodel! My hair was like silk, so weightless and alive. After sitting down with me as my cocktail melted into my hair, she rinsed and brought me back to the chair to dry and begin cutting. Her technique was insatiable. Instead of having chair shock at the butchering you just received in any other place, she cut with precision each piece and displays exactly how it will fall on your head. The benefits of her thorough education along with a god-given talent result in unforgettable care for your locks. I have now recommended friends in New York to visit Lush and have pledged my hair allegiance to never go astray. If there was a six star rating, I would have given it!!!

2
★★★★★

It doesn't happen on a daily basis that I take the time out of my busy schedule to write a review. That makes it this much more important to me to absolutely rave about my recent experience at Lush. In a world where quantity takes precedence over quality, cuts that belief with his shears. Hailing from NYC, I had found what I had thought to be an unforgettable stylist who gave me exactly the cut I wanted and I was convinced after countless horrible hair experiences, it would never be recaptured. I was more than wrong. From my stylist taking the time to consult with me about what I wanted and taking mental notes about everything that I said, she brought me over and started the hair cocktail. These products made me feel like I had the hair of a supermodel...not just a model...a supermodel! My hair was like silk, so weightless and alive. After sitting down with me as my cocktail melted into my hair, she rinsed and brought me back to the chair to dry and begin cutting. Her technique was insatiable. Instead of having chair shock at the butchering you just received in any other place, she cut with precision each piece and displays exactly how it will fall on your head. The benefits of her thorough education along with a god-given talent result in unforgettable care for your locks. I have now recommended friends in New York to visit Lush and have pledged my hair allegiance to never go astray. If there was a six star rating, I would have given it!!!

Pros: Even in a bustling atmosphere, the staff is extremely friendly and doting.

.

I've been going to Lush for over a year. I frequently change the color and style of my hair so it's important for me to have a stylist whom knows what colors work with skin tones and what styles compliment a face. The stylists I have seen at Lush are very competent. Once, when the color didn't turn out to my stylist's satisfaction, before I even had to comment on it (because it didn't work with my skin tone), my stylist took initiative and the time to correct the color to suit me and didn't charge me extra. I have never left the salon unhappy from the services I have received. My stylist would also would recommend products available outside of the salon (which of course are cheaper than what is sold in the salon) that would improve my overall hair health. I love my hair.

I've seen a lot of comments about their no-show policy and I wouldn't let this discourage you from checking out the salon, or canceling an appointment when absolutely necessary. Especially for returning clients, I can't imagine ever having issues if you have to cancel an appointment. I had to cancel an appointment due to weather because I live on the opposite side of the city. This wasn't a problem even though I canceled less 24 hours in advance. All the stylists and the owner have been friendly to me and very respectful.

The environment and style of the salon is very clean and modern, small and cozy. They also serve complimentary drinks.

2
★★★★★

I've been going to Lush for over a year. I frequently change the color and style of my hair so it's important for me to have a stylist whom knows what colors work with skin tones and what styles compliment a face. The stylists I have seen at Lush are very competent. Once, when the color didn't turn out to my stylist's satisfaction, before I even had to comment on it (because it didn't work with my skin tone), my stylist took initiative and the time to correct the color to suit me and didn't charge me extra. I have never left the salon unhappy from the services I have received. My stylist would also would recommend products available outside of the salon (which of course are cheaper than what is sold in the salon) that would improve my overall hair health. I love my hair.

I've seen a lot of comments about their no-show policy and I wouldn't let this discourage you from checking out the salon, or canceling an appointment when absolutely necessary. Especially for returning clients, I can't imagine ever having issues if you have to cancel an appointment. I had to cancel an appointment due to weather because I live on the opposite side of the city. This wasn't a problem even though I canceled less 24 hours in advance. All the stylists and the owner have been friendly to me and very respectful.

The environment and style of the salon is very clean and modern, small and cozy. They also serve complimentary drinks.

Pros: Service

Cons: Parking - the Bonefish Grill customers like to steal Lush's parking around dinner time!!

.

I have a very delicate situation with my thin hair. Not only does it get thinner each year from genetics, but since I had my two kids, it is has gotten much worse. You can see my scalp through my hair. I honestly did not think hair extensions were the answer. But unbenounced to me, the girls at Lush evaluated my fragile situation with a fine tooth comb "literally" and devised an amazing solution for my hair type. This would allow me to wear the extensions and look great now, while not causing any damage to my own hair. I am pleased to say that I have been a client for almost a year now and my hair is perfect. Thank you so much. Sincerely, M.T.

2
★★★★★

I have a very delicate situation with my thin hair. Not only does it get thinner each year from genetics, but since I had my two kids, it is has gotten much worse. You can see my scalp through my hair. I honestly did not think hair extensions were the answer. But unbenounced to me, the girls at Lush evaluated my fragile situation with a fine tooth comb "literally" and devised an amazing solution for my hair type. This would allow me to wear the extensions and look great now, while not causing any damage to my own hair. I am pleased to say that I have been a client for almost a year now and my hair is perfect. Thank you so much. Sincerely, M.T.

Pros: Very experienced with extensions

Cons: None

.

I went here and it is way overrated and expensive. The color in my hair looked awful, the stylist did not listen to what I wanted. I cannot believe how much I spent there for a haircut and color. Almost $200, I have almost spent that before but I bought some product also. So I would not recommend.

0
★☆☆☆☆

I went here and it is way overrated and expensive. The color in my hair looked awful, the stylist did not listen to what I wanted. I cannot believe how much I spent there for a haircut and color. Almost $200, I have almost spent that before but I bought some product also. So I would not recommend.

.

I was so fortunate to be recommended to Lush when I moved here 1 1/2 years ago. Walking into Lush - makes me feel like I have entered a fashion haven. Contemporary artwork fills the white walls that surround the comfortable sofas where clients lounge with the latest issue of Harper's Bazaar and Vogue magazine. What I love the most about coming to Lush (besides knowing that I will walk out feeling and looking fabulous) is that there is no pretense - everyone there is so friendly and fun. My time always flies and, in this instance, I wish that it wouldn't. They are savvy about hair unlike anywhere else ? they know all of the runway hair trends and will tell you whether or not they will work on you. Before I had to use a mask on my hair twice a week. The color here leaves my hair so soft and healthy that I haven't used a mask since. I receive compliments on my cut and color daily and have sent a lot of people (including my fiance) - and they are all regular customers now and more stylish for it. I know all of the others in the salon, too, and I can vouch that they are all excellent. Your hair is in the best care at Lush - and now you can even take home the incredible Kerastase shampoo and conditioner!

2
★★★★★

I was so fortunate to be recommended to Lush when I moved here 1 1/2 years ago. Walking into Lush - makes me feel like I have entered a fashion haven. Contemporary artwork fills the white walls that surround the comfortable sofas where clients lounge with the latest issue of Harper's Bazaar and Vogue magazine. What I love the most about coming to Lush (besides knowing that I will walk out feeling and looking fabulous) is that there is no pretense - everyone there is so friendly and fun. My time always flies and, in this instance, I wish that it wouldn't. They are savvy about hair unlike anywhere else ? they know all of the runway hair trends and will tell you whether or not they will work on you. Before I had to use a mask on my hair twice a week. The color here leaves my hair so soft and healthy that I haven't used a mask since. I receive compliments on my cut and color daily and have sent a lot of people (including my fiance) - and they are all regular customers now and more stylish for it. I know all of the others in the salon, too, and I can vouch that they are all excellent. Your hair is in the best care at Lush - and now you can even take home the incredible Kerastase shampoo and conditioner!

Pros: Skilled stylists and chic atmosphere

.

Right when you walk in the door, you receive personalized service, from Danita who knows everyone by name and greets you with a friendly smile and hello, and offers you something to drink. On to any of the hairstylist who all greet you in a friendly manner. Then for a one on one consultation with any of the stylist who want to give you something that is not only current, but a style and color that fit your personality, the shape of your face, etc. We have been going to Lush for over three years and drive all the way from Greenberg just because we know we can trust them with our hair. They know our preferences, and what looks good. I recommend them to everyone. I just started a new position this week and was asked where did I get my hair done, because it was a beautiful cut. Lauren and Danita are great stylist and color experts and are very informed. They set the trends in hair fashion and the standard for all their stylist, each of which can hold their own. This salon is truly a must do for people with all hair types. They really are experts in their field and you will walk away feeling pleased and satisfied that you received a great cut by professionals who care.

2
★★★★★

Right when you walk in the door, you receive personalized service, from Danita who knows everyone by name and greets you with a friendly smile and hello, and offers you something to drink. On to any of the hairstylist who all greet you in a friendly manner. Then for a one on one consultation with any of the stylist who want to give you something that is not only current, but a style and color that fit your personality, the shape of your face, etc. We have been going to Lush for over three years and drive all the way from Greenberg just because we know we can trust them with our hair. They know our preferences, and what looks good. I recommend them to everyone. I just started a new position this week and was asked where did I get my hair done, because it was a beautiful cut. Lauren and Danita are great stylist and color experts and are very informed. They set the trends in hair fashion and the standard for all their stylist, each of which can hold their own. This salon is truly a must do for people with all hair types. They really are experts in their field and you will walk away feeling pleased and satisfied that you received a great cut by professionals who care.

Pros: They take the time to give your personalized and quality service, and you leave feeling satisifed and not just a customer they are trying to get out the door.

.

With their snotty attitudes, poor service, and unreasonable policies, this hair salon is by far the worst one in town!! Have you ever heard of a hair salon that requires a credit card on file so they can charge it for your full service and deny your appointment for only being 10 minutes late? This one does! By the way, they don't care what the reason is. What about a hair salon that switches stylists on you without even notifying you? If you go here you'll probably go through 4+ stylists in 6 months and your lucky if they tell you before your next appointment. You probably like to have somewhat personal conversations with your stylist while getting your hair done, right? Well, if the owner is around you can forget about that. She makes it very clear that the stylists are not allowed to discuss things of a personal nature. Have you ever gotten sick of people trying to be something their not or being vindictive to others for personal gain? If you are, then join me in boycotting this salon!

0
★☆☆☆☆

With their snotty attitudes, poor service, and unreasonable policies, this hair salon is by far the worst one in town!! Have you ever heard of a hair salon that requires a credit card on file so they can charge it for your full service and deny your appointment for only being 10 minutes late? This one does! By the way, they don't care what the reason is. What about a hair salon that switches stylists on you without even notifying you? If you go here you'll probably go through 4+ stylists in 6 months and your lucky if they tell you before your next appointment. You probably like to have somewhat personal conversations with your stylist while getting your hair done, right? Well, if the owner is around you can forget about that. She makes it very clear that the stylists are not allowed to discuss things of a personal nature. Have you ever gotten sick of people trying to be something their not or being vindictive to others for personal gain? If you are, then join me in boycotting this salon!

Pros: Location

Cons: Everything else!

.

I had my company corporate holiday party Saturday. It was a black tie affair, so I arranged an appointment at this salon because it was close to the hotel we were staying in for the party. I decided to wear my hair up and they did a fabulous job! My appointment began on time (which was a plus, I was on a time limit). I wanted an elegant, soft look and she did a great job at making me happy. I never felt uncomfortable or nervous, she was confident and that made me confident that I was going to have great party hair. I couldn't have been more pleased with the outcome. I received compliment after compliment all night! That was the best way to kick off the month! Thank You Lush & Happy Holidays!

2
★★★★★

I had my company corporate holiday party Saturday. It was a black tie affair, so I arranged an appointment at this salon because it was close to the hotel we were staying in for the party. I decided to wear my hair up and they did a fabulous job! My appointment began on time (which was a plus, I was on a time limit). I wanted an elegant, soft look and she did a great job at making me happy. I never felt uncomfortable or nervous, she was confident and that made me confident that I was going to have great party hair. I couldn't have been more pleased with the outcome. I received compliment after compliment all night! That was the best way to kick off the month! Thank You Lush & Happy Holidays!

Pros: Hours, skill level

.

This is the best salon I have ever been to! I read about Lush in "In Touch Magazine". I visited the studio and was pampered, cared for and beautified. Not only did I receive professional service, I received the best haircut/color that I have ever received. Now I have been to some top-notch places before, mainly in LA that I thought were completely fabulous. Lush has taken it to a completely new level! First of all, they understand hair/face shapes and what works best with you. They also listen to you (what a new concept!) I have very fine hair that has been deemed as "dry clean only" by several stylists. It takes someone special to handle this mane, so I refuse to go to less than the best. They were so professional, easy to talk to, and well dressed to boot. When my hair cut was complete, the even re-touched my makeup. I also got a hand massage. Both awesome extras that do not occur very often! Now I'm not saying that this comes without a price, but I am definitely labeling this experience as money well spent!

2
★★★★★

This is the best salon I have ever been to! I read about Lush in "In Touch Magazine". I visited the studio and was pampered, cared for and beautified. Not only did I receive professional service, I received the best haircut/color that I have ever received. Now I have been to some top-notch places before, mainly in LA that I thought were completely fabulous. Lush has taken it to a completely new level! First of all, they understand hair/face shapes and what works best with you. They also listen to you (what a new concept!) I have very fine hair that has been deemed as "dry clean only" by several stylists. It takes someone special to handle this mane, so I refuse to go to less than the best. They were so professional, easy to talk to, and well dressed to boot. When my hair cut was complete, the even re-touched my makeup. I also got a hand massage. Both awesome extras that do not occur very often! Now I'm not saying that this comes without a price, but I am definitely labeling this experience as money well spent!

Pros: Everything about this place! Just amazing!

.

Have been going to see Danita since 1992. I will never go anywhere else... always the perfect cut... always the perfect service. If you are interested in finding the last place you'll go for a cut or color, this is the place. You won't leave... And these guys are super serious about their work. Monthly, I hear about travels to shows, conferences on new techniques. They work on TV shows, they work with models. And yet, they make every single person feel important and center stage. Most impressive... usually the person before me or after me has traveled 30+ miles for an appointment.

5
★★★★★

Have been going to see Danita since 1992. I will never go anywhere else... always the perfect cut... always the perfect service. If you are interested in finding the last place you'll go for a cut or color, this is the place. You won't leave... And these guys are super serious about their work. Monthly, I hear about travels to shows, conferences on new techniques. They work on TV shows, they work with models. And yet, they make every single person feel important and center stage. Most impressive... usually the person before me or after me has traveled 30+ miles for an appointment.

Was this review helpful to you?
Ratings_icons Ratings_icons

7 out of 8 people found this review helpful.

.

I have been in Indianapolis for 6 years and I have finally a stylist I can stick with. I have been to other salons and they were acceptable, but I was always somewhat dissatisfied, I'm very particular. I especially needed someone who is good at cutting my hair short, but also long. Basically, I wanted someone who is truly talented. Well, I've finally met Misty, and she is fantastic. The first time in a long time I wasn't compelled to take scissors to my hair AFTER my haircut. She really listened to what I wanted and made great suggestions as to how that would and wouldn't work with my hair type. Exactly what I needed. I also have issues with my hair holding color, and she really took the time and some extra steps to make my color take. Overall, very good service and a very reasonable value.

2
★★★★★

I have been in Indianapolis for 6 years and I have finally a stylist I can stick with. I have been to other salons and they were acceptable, but I was always somewhat dissatisfied, I'm very particular. I especially needed someone who is good at cutting my hair short, but also long. Basically, I wanted someone who is truly talented. Well, I've finally met Misty, and she is fantastic. The first time in a long time I wasn't compelled to take scissors to my hair AFTER my haircut. She really listened to what I wanted and made great suggestions as to how that would and wouldn't work with my hair type. Exactly what I needed. I also have issues with my hair holding color, and she really took the time and some extra steps to make my color take. Overall, very good service and a very reasonable value.

Pros: Great talent, good location

.

New to the area I heard great things from my friends at work about this salon. The day I called and made an appointment I wasn?t particular about who I went to, so the receptionist gave me to a stylist named Alexis. When I got to the salon not only was I impressed by the salon itself but Alexis was amazing. I am a blonde, and have been for my whole life, but never has any stylist achieved the amazing color she did. She was great! After the service I found out blondes were her specialty, apparently! So I HIGHLY RECOMMEND Alexis for any blondes who want amazing natural beautiful highlights/color! I am sure she is great with every color though, she was sweet and funny, and I myself have found a stylist I will return to, and I am a very satisfied customer of Lush Salon.

2
★★★★★

New to the area I heard great things from my friends at work about this salon. The day I called and made an appointment I wasn?t particular about who I went to, so the receptionist gave me to a stylist named Alexis. When I got to the salon not only was I impressed by the salon itself but Alexis was amazing. I am a blonde, and have been for my whole life, but never has any stylist achieved the amazing color she did. She was great! After the service I found out blondes were her specialty, apparently! So I HIGHLY RECOMMEND Alexis for any blondes who want amazing natural beautiful highlights/color! I am sure she is great with every color though, she was sweet and funny, and I myself have found a stylist I will return to, and I am a very satisfied customer of Lush Salon.

Pros: Great atmosphere, beautiful salon

.

I moved to Indy after growing up in So. California & Scottsdale Az . I regualary visited a top salon when I lived in both states . My stylist was a complete professional and master colorist when it came to blonde highlights . She performed treatments on my hair that kept it very healthy & strong . After hearing about LUSH on the web , I made an appt . I thought it to be very odd that they required my personal credit card number to keep on file . That was the first red flag about the manner in which they do business . Upon arrival , I found the attitude in the salon to be very pretentious . The 1st stylist I saw was great . Unfortuanately when I called to make a 2nd appt a few weeks later , I was informed she was no longer employed there & they would not give me a forwarding number . So I was given to another stylist who pulled on my hair very hard that it was sore for the next few days . She was very shaky so I wondered how much experience she had . While in the shampoo bowl , she applied a toner that burned my scalp . When dried , my color was very splotchy. I called the next day when I noticed broken chunks of hair all over my head & was told to come in and talk to the owner . When I arrived , she was very short & told me to take a seat until she was available . Then I recieved dirty looks, namely from the stylist that had done my hair . When the owner was finally ready for me , she was very curt . She told me that she could do a conditioning treatment on me . My hair reached the middle of my back & I always took excellent care of it with products, vitamins , and limited heat styling . I always recieved compliments on how shiny & healthy my hair was . When she realized I would not be returning , she told me they couldnt keep me blonde due to the condition my hair was in. (thanks to them ) I was offered no apology & no refund . I would not recommend this salon ,not only due to the damage my hair sustained , but they do not display good customer service .

0
★☆☆☆☆

I moved to Indy after growing up in So. California & Scottsdale Az . I regualary visited a top salon when I lived in both states . My stylist was a complete professional and master colorist when it came to blonde highlights . She performed treatments on my hair that kept it very healthy & strong . After hearing about LUSH on the web , I made an appt . I thought it to be very odd that they required my personal credit card number to keep on file . That was the first red flag about the manner in which they do business . Upon arrival , I found the attitude in the salon to be very pretentious . The 1st stylist I saw was great . Unfortuanately when I called to make a 2nd appt a few weeks later , I was informed she was no longer employed there & they would not give me a forwarding number . So I was given to another stylist who pulled on my hair very hard that it was sore for the next few days . She was very shaky so I wondered how much experience she had . While in the shampoo bowl , she applied a toner that burned my scalp . When dried , my color was very splotchy. I called the next day when I noticed broken chunks of hair all over my head & was told to come in and talk to the owner . When I arrived , she was very short & told me to take a seat until she was available . Then I recieved dirty looks, namely from the stylist that had done my hair . When the owner was finally ready for me , she was very curt . She told me that she could do a conditioning treatment on me . My hair reached the middle of my back & I always took excellent care of it with products, vitamins , and limited heat styling . I always recieved compliments on how shiny & healthy my hair was . When she realized I would not be returning , she told me they couldnt keep me blonde due to the condition my hair was in. (thanks to them ) I was offered no apology & no refund . I would not recommend this salon ,not only due to the damage my hair sustained , but they do not display good customer service .

Pros: location

Cons: Overrated , rude staff , no consistency

.

My hair has been long all my life, and never had anything done to it except washing at home. A few of my friends told me I needed to do something, and told me about Lush salon. They listened to my insecurities, and my insistence on "booby security", and asked what my natural color was, and what I saw myself as wanting. They made it so easy to do what I had feared all my life. Transforming this "mousey hippie chick" into a luscious blonde that turns heads and earns such compliments, it makes me blush! Seriously! Tonight my neighbor just went on and on gushing about how pretty my hair looked, "Write down that color, because that is the best you've ever looked. Not only is my hair actually fabulous, still long and highlighted perfectly, but all my insecurities vanish and I feel like one of the most beautiful women in the world. Now THAT is what every woman should hope to receive from her stylist.

2
★★★★★

My hair has been long all my life, and never had anything done to it except washing at home. A few of my friends told me I needed to do something, and told me about Lush salon. They listened to my insecurities, and my insistence on "booby security", and asked what my natural color was, and what I saw myself as wanting. They made it so easy to do what I had feared all my life. Transforming this "mousey hippie chick" into a luscious blonde that turns heads and earns such compliments, it makes me blush! Seriously! Tonight my neighbor just went on and on gushing about how pretty my hair looked, "Write down that color, because that is the best you've ever looked. Not only is my hair actually fabulous, still long and highlighted perfectly, but all my insecurities vanish and I feel like one of the most beautiful women in the world. Now THAT is what every woman should hope to receive from her stylist.

Pros: An experience fit for a Princess - you'll look and feel like one!

Cons: what cons? Honestly, I can't find anything negative

.

I hadn't gone to a salon in probably about 8 years so my hair was extremely long and in desperate need of a cut and style. I researched Lush Salon online and thought I would give it a try and wish for the best. When I went I was a bit nervous because I didn't want some funky cut that was going to take forever to grow out leaving me to look like an escaped mental patient. So I specifically made an appointment with Lauren because she seemed to be very popular and had curly hair like mine so I figured she would be the best fit. SHE DID AN AWESOME JOB! I couldn't believe how great the cut was and how revived my hair looked when she was done. I love the style and I loved how professional and extremely skilled she was. She listened to exactly what I wanted and made me feel comfortable about the style she was giving me. I would recommend her to anyone (my sister-in-law plans on going to see her too!) and I will continue to go to her as my stylist. The Shampoo girl was great too. Awesome head massage!! The whole salon was a great experience.

2
★★★★★

I hadn't gone to a salon in probably about 8 years so my hair was extremely long and in desperate need of a cut and style. I researched Lush Salon online and thought I would give it a try and wish for the best. When I went I was a bit nervous because I didn't want some funky cut that was going to take forever to grow out leaving me to look like an escaped mental patient. So I specifically made an appointment with Lauren because she seemed to be very popular and had curly hair like mine so I figured she would be the best fit. SHE DID AN AWESOME JOB! I couldn't believe how great the cut was and how revived my hair looked when she was done. I love the style and I loved how professional and extremely skilled she was. She listened to exactly what I wanted and made me feel comfortable about the style she was giving me. I would recommend her to anyone (my sister-in-law plans on going to see her too!) and I will continue to go to her as my stylist. The Shampoo girl was great too. Awesome head massage!! The whole salon was a great experience.

Pros: never loud, serve beverages, friendly

.

The customer service was the worst I have EVER received! I have been to LUSH twice, and I will not go back, nor would I recommend it to anyone else. I went to LUSH after reading the reviews and feeling like I would be in good hands. The first time I went I got a decent haircut, but despite the nice look of the salon I was not in love with the pretentious vibe the owner was giving off. I went back only because I really liked the stylist I went to - Alexis. In fact, I hope she shows up at a different salon someday.

On my second trip back I was supposed to have color done by Alexis. When I arrived I was told someone else would do it; I agreed to this. I explained exactly what I wanted - slightly darker, semi-permanent hair color, to try out a darker look. We agreed on a game plan and went forward. When my hair was dry it was exactly the same color as when I walked in - only more shiny. I explained that this is not what I wanted, and the stylist told me to think about it and call her if I wanted to do something different, because she wanted me to be happy.

When I called back to explain that I was very unhappy to have paid $95 for something that my own husband could not even tell I had done, the owner acted like this was my fault! She told me that I requested the wrong service, that this was not the stylist's fault , and that she would do nothing for me. I am still in a state of shock - I can't think of any other business owner who would be SO rude and unhelpful to her customers. Spend your money someplace else ladies!!!

0
★☆☆☆☆

The customer service was the worst I have EVER received! I have been to LUSH twice, and I will not go back, nor would I recommend it to anyone else. I went to LUSH after reading the reviews and feeling like I would be in good hands. The first time I went I got a decent haircut, but despite the nice look of the salon I was not in love with the pretentious vibe the owner was giving off. I went back only because I really liked the stylist I went to - Alexis. In fact, I hope she shows up at a different salon someday.

On my second trip back I was supposed to have color done by Alexis. When I arrived I was told someone else would do it; I agreed to this. I explained exactly what I wanted - slightly darker, semi-permanent hair color, to try out a darker look. We agreed on a game plan and went forward. When my hair was dry it was exactly the same color as when I walked in - only more shiny. I explained that this is not what I wanted, and the stylist told me to think about it and call her if I wanted to do something different, because she wanted me to be happy.

When I called back to explain that I was very unhappy to have paid $95 for something that my own husband could not even tell I had done, the owner acted like this was my fault! She told me that I requested the wrong service, that this was not the stylist's fault , and that she would do nothing for me. I am still in a state of shock - I can't think of any other business owner who would be SO rude and unhelpful to her customers. Spend your money someplace else ladies!!!

Pros: Alexis gave a great cut, Lauren gave a great blow-out

Cons: Danita (the owner) doesn't know how to treat her customers properly when they are not satisfied with the service

.

I went to Lush Salon about 3 weeks ago, mostly because of their rating in Indianapolis Monthly Magazine. Personally, I would give a grade of C- to the haircut itself, F to the conditioning treatment, F to the style and F for customer service for the constant attempts to make more money off the customer. They require a credit card to make an appointment and a 24 hour cancelation notice or they charge full price, even if you are sick!!! Who do they think they are! So, against my better judgment, I made an appointment. My stylist was pleasant, but immediately suggested a conditioning treatment. I should have asked how much it would be, and that was my fault, but I never imagined it would be $35.00! I noticed no difference in my hair either. Also, while doing the conditioning treatment she pulled my hair and tugged my scalp. Next when styling my hair she continued to pull and tug painfully at my scalp and hair. I could handle that, but next she burned my face with the hairdryer, which was way too hot. Tears welled up in my eyes at the point. No matter how my hair turned out, I knew I would never go back to her. She was nice, but nice is not good enough!

Finally, I thought I had explained to her exactly what I did NOT want. I hate the stick straight flat ironed look. Of course, that's exactly how she styled my hair. It was as if she completely ignored my wishes. I knew that I could go home restyle my hair myself, but, I don't think I should have to do that . I have been to D L Lowry Salon and even Fantastic Sams, and they do a better job with the style. As I was leaving she immediately went and started making me another appointment in 6 weeks, without even asking me! I have never had a salon do this and I think it??s a feeble attempt to make more money off of customers. At this salon, if someone forgot they made an appt. they would be liable for the price of the service. Also, I tried to return an unopened product and I was told that they give no refunds on products, even unopened ones, and no refund for any service!! They do not even stand by their services or products. I would never return to this money grubbing salon. On their website they claim that they are so busy and this is why they charge for services if you don't cancel within 24 hours. I called Thursday night to make an appointment. They had openings for the following Friday night and several on Saturday afternoon. They are obviously not busy at all. This is probably because of their high prices, poor stylists and lack of professionalism they show by trying to milk as much money as possible out of customers.

1
★☆☆☆☆

I went to Lush Salon about 3 weeks ago, mostly because of their rating in Indianapolis Monthly Magazine. Personally, I would give a grade of C- to the haircut itself, F to the conditioning treatment, F to the style and F for customer service for the constant attempts to make more money off the customer. They require a credit card to make an appointment and a 24 hour cancelation notice or they charge full price, even if you are sick!!! Who do they think they are! So, against my better judgment, I made an appointment. My stylist was pleasant, but immediately suggested a conditioning treatment. I should have asked how much it would be, and that was my fault, but I never imagined it would be $35.00! I noticed no difference in my hair either. Also, while doing the conditioning treatment she pulled my hair and tugged my scalp. Next when styling my hair she continued to pull and tug painfully at my scalp and hair. I could handle that, but next she burned my face with the hairdryer, which was way too hot. Tears welled up in my eyes at the point. No matter how my hair turned out, I knew I would never go back to her. She was nice, but nice is not good enough!

Finally, I thought I had explained to her exactly what I did NOT want. I hate the stick straight flat ironed look. Of course, that's exactly how she styled my hair. It was as if she completely ignored my wishes. I knew that I could go home restyle my hair myself, but, I don't think I should have to do that . I have been to D L Lowry Salon and even Fantastic Sams, and they do a better job with the style. As I was leaving she immediately went and started making me another appointment in 6 weeks, without even asking me! I have never had a salon do this and I think it??s a feeble attempt to make more money off of customers. At this salon, if someone forgot they made an appt. they would be liable for the price of the service. Also, I tried to return an unopened product and I was told that they give no refunds on products, even unopened ones, and no refund for any service!! They do not even stand by their services or products. I would never return to this money grubbing salon. On their website they claim that they are so busy and this is why they charge for services if you don't cancel within 24 hours. I called Thursday night to make an appointment. They had openings for the following Friday night and several on Saturday afternoon. They are obviously not busy at all. This is probably because of their high prices, poor stylists and lack of professionalism they show by trying to milk as much money as possible out of customers.

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 12 people found this review helpful.

.

I decided to write a review after my second visit. Well, I was not disappointed. My hair looks great, as it did after the first visit. The salon is comfortable and relaxing. The staff is kind and attentive. The color is beautiful, and the compliments keep coming. I've been searching for a salon like this for years, and decided on this one after reading these reviews. Their policies are clearly stated-no hidden surprises. As I waited for my appointment, I noticed the other clients who were finished- and each and every one looked great. So, no worries!

2
★★★★★

I decided to write a review after my second visit. Well, I was not disappointed. My hair looks great, as it did after the first visit. The salon is comfortable and relaxing. The staff is kind and attentive. The color is beautiful, and the compliments keep coming. I've been searching for a salon like this for years, and decided on this one after reading these reviews. Their policies are clearly stated-no hidden surprises. As I waited for my appointment, I noticed the other clients who were finished- and each and every one looked great. So, no worries!

Pros: Lovely ambience, attentive staff

Cons: None

.

After having lived here for over five years and searching for a good hair salon, I have finally found the one I will stay at as long as they'll have me! I moved here from California and was used to a certain kind of treatment as well as great hair service, but after moving here I have gone from salon to salon - not to mention some pretty pricey ones, but they all fell short on either their service or their skill. When I came into Lush, I was welcomed right away; they asked me if I wanted anything to drink; and the girl who did my hair was right on time! They made me look and feel like gorgeous. I am so happy to have found someone so close that does such an astounding job on my hair. I'm one of those clients who is really picky about my hair, but I have found the right stylist who does my hair perfectly. I won't mention her name, because I want her all to myself! But I highly recommend the salon as a whole. A bunch of very nice people - very attentive.

2
★★★★★

After having lived here for over five years and searching for a good hair salon, I have finally found the one I will stay at as long as they'll have me! I moved here from California and was used to a certain kind of treatment as well as great hair service, but after moving here I have gone from salon to salon - not to mention some pretty pricey ones, but they all fell short on either their service or their skill. When I came into Lush, I was welcomed right away; they asked me if I wanted anything to drink; and the girl who did my hair was right on time! They made me look and feel like gorgeous. I am so happy to have found someone so close that does such an astounding job on my hair. I'm one of those clients who is really picky about my hair, but I have found the right stylist who does my hair perfectly. I won't mention her name, because I want her all to myself! But I highly recommend the salon as a whole. A bunch of very nice people - very attentive.

.

I went to Lush Salon because of their rating in Indianapolis Monthly Magazine. Personally, I would give a grade of C- to the haircut itself, F to the conditioning treatment, F to the style and F for professionalism and customer service because of the attempts to make more money off the customer. First of all they require a credit card to make an appointment and a 24 hour cancellation notice or they charge full price, even if you are sick!!! Who do they think they are! My stylist who I guess I cannot name, who was nice, but immediately suggested a conditioning treatment. I never imagined it would be $35.00! I noticed no difference in my hair. Also, while doing the conditioning treatment Lauren pulled my hair and dug into my scalp with her nails. Next when styling my hair she continued to pull and tug painfully at my scalp and hair. Then she burned my face with the hairdryer. Tears welled up in my eyes.
Finally, I thought I had explained to her that I hate the stick straight flat ironed look. Of course, that's exactly how she styled my hair. I felt like I needed to go home and restyle it myself. D L Lowery Salon and even Fantasic Sams style hair much better. As I was leaving she immediately went and started making me another appointment, without even asking me! I have never had a stylist do this! Also, I was told that they give no refunds on products, even unopened ones, and no refunds for any service!! So, if you get a terrible perm or haircut, you are just out of luck. I would never return to this money grubbing salon. On their website they claim that they are extremely busy and this is why they charge for services if you don't cancel within 24 hours. I called Thursday night to make an appointment . They had openings for the following Friday night and several on Saturday afternoon. They are obviously not that busy. This is probably because of their high prices and lack of professionalism. They certainly lost me as a customer.

0
★☆☆☆☆

I went to Lush Salon because of their rating in Indianapolis Monthly Magazine. Personally, I would give a grade of C- to the haircut itself, F to the conditioning treatment, F to the style and F for professionalism and customer service because of the attempts to make more money off the customer. First of all they require a credit card to make an appointment and a 24 hour cancellation notice or they charge full price, even if you are sick!!! Who do they think they are! My stylist who I guess I cannot name, who was nice, but immediately suggested a conditioning treatment. I never imagined it would be $35.00! I noticed no difference in my hair. Also, while doing the conditioning treatment Lauren pulled my hair and dug into my scalp with her nails. Next when styling my hair she continued to pull and tug painfully at my scalp and hair. Then she burned my face with the hairdryer. Tears welled up in my eyes.
Finally, I thought I had explained to her that I hate the stick straight flat ironed look. Of course, that's exactly how she styled my hair. I felt like I needed to go home and restyle it myself. D L Lowery Salon and even Fantasic Sams style hair much better. As I was leaving she immediately went and started making me another appointment, without even asking me! I have never had a stylist do this! Also, I was told that they give no refunds on products, even unopened ones, and no refunds for any service!! So, if you get a terrible perm or haircut, you are just out of luck. I would never return to this money grubbing salon. On their website they claim that they are extremely busy and this is why they charge for services if you don't cancel within 24 hours. I called Thursday night to make an appointment . They had openings for the following Friday night and several on Saturday afternoon. They are obviously not that busy. This is probably because of their high prices and lack of professionalism. They certainly lost me as a customer.

Pros: Good location

Cons: expensive, 24 hr. cancelation policy, refund policy, lack of skill of stylists

.

When I first came to Lush two years ago, I had just had my hair burned with color and then a bad cut, which left me with a very short, blunt, bob style that I hated. I was very upset with the short, boring, plain Jane style so I decided to get hair extensions. I haven't gone a day without hair extensions since. Thanks to all the Stylists at Lush I have grown out my hair and learned how to effectively style it myself, which makes my hair look completely natural. The best part is that nobody ever even suspects it's not all my own hair, thanks to the styling tips they showed me! These girls are the best, and I am so grateful for their skills. I know that I always get the best quality products used on me, and the most knowledgeable service. They do hair extensions all day every day and I would recommend them to anyone, who is considering them.

2
★★★★★

When I first came to Lush two years ago, I had just had my hair burned with color and then a bad cut, which left me with a very short, blunt, bob style that I hated. I was very upset with the short, boring, plain Jane style so I decided to get hair extensions. I haven't gone a day without hair extensions since. Thanks to all the Stylists at Lush I have grown out my hair and learned how to effectively style it myself, which makes my hair look completely natural. The best part is that nobody ever even suspects it's not all my own hair, thanks to the styling tips they showed me! These girls are the best, and I am so grateful for their skills. I know that I always get the best quality products used on me, and the most knowledgeable service. They do hair extensions all day every day and I would recommend them to anyone, who is considering them.

Pros: Knowledge, skill and expertise

Cons: None

.

I came to Lush because of the great reviews of Sheila! I love the way she cut my hair and she has left Lush and now they won't tell me where she has gone. If anyone knows where she has gone, please list it so I may book my appointment with her. Much appreciated!!

1
★★★☆☆

I came to Lush because of the great reviews of Sheila! I love the way she cut my hair and she has left Lush and now they won't tell me where she has gone. If anyone knows where she has gone, please list it so I may book my appointment with her. Much appreciated!!

Cons: High pressure on hair care line and won't tell you where your stylist has gone!

.

I cannot say enough about this place, I stumbled on it when I first came to Indianapolis and it has been one of my best finds in this city. Normally I would rather pick a new dentist than a hairstylist, but this place changed me. I can sit down in my chair and relax. I actually can enjoy the whole experience. I have to mention Alexis who is personally responsible for my look, I get a lot of compliments on both the colour and the cut. She has a great eye for colour and always gets me the right cut for my face, hair type, and current trends. I welcome her suggestions and pretty much kick back and let the magic happen. Everybody I have encountered from the front counter to the shampoo bowl is absolutely wonderful top notch and very professional. I can't imagine going anywhere else!

2
★★★★★

I cannot say enough about this place, I stumbled on it when I first came to Indianapolis and it has been one of my best finds in this city. Normally I would rather pick a new dentist than a hairstylist, but this place changed me. I can sit down in my chair and relax. I actually can enjoy the whole experience. I have to mention Alexis who is personally responsible for my look, I get a lot of compliments on both the colour and the cut. She has a great eye for colour and always gets me the right cut for my face, hair type, and current trends. I welcome her suggestions and pretty much kick back and let the magic happen. Everybody I have encountered from the front counter to the shampoo bowl is absolutely wonderful top notch and very professional. I can't imagine going anywhere else!

.

Hair Color Salon is the best! It was recommended by a workmate, and I thought "here we go again". Was I thrilled with my cut and color!! I've stayed with this salon about 3 years. The staff is so friendly, and there is never any pressure. What I like about Danita is that she helps me pick a new style whenever I got tired of the old one; she worked with my ideas and never forced her own. I always had many compliments from co-workers and friends. Several times people stopped me on the street in my neighborhood to ask me where I get my hair done. Only a few times, when out of town, have I gone to another salon. It was always disappointing. I'm spoiled!! I love my hair cut, color, and that young, stylish feeling.

2
★★★★★

Hair Color Salon is the best! It was recommended by a workmate, and I thought "here we go again". Was I thrilled with my cut and color!! I've stayed with this salon about 3 years. The staff is so friendly, and there is never any pressure. What I like about Danita is that she helps me pick a new style whenever I got tired of the old one; she worked with my ideas and never forced her own. I always had many compliments from co-workers and friends. Several times people stopped me on the street in my neighborhood to ask me where I get my hair done. Only a few times, when out of town, have I gone to another salon. It was always disappointing. I'm spoiled!! I love my hair cut, color, and that young, stylish feeling.

Pros: Friendly staff, you won't get bored there...they have access to the newest hair styles and colors....very up to date

.

I was a customer of Lush for about 10 months. In that time I had three different stylists. This is because the stylist I had had either left or was terminated. On one of these occasions no one even called me. I showed up for my appointment and was told that I had another stylist. This salon requires you to reserve your appointment with a credit card, because they are in "such demand" that they will bill you if you don't give 24 hours notice. This policy was not a huge deal for me because I rarely cancel an appt. I bring this up becuase of an experience that a friend of mine had, whom I refered to the salon. She was very ill and vomitting the morning of her appointment. Becuase of the policy she went. She asked her stylist if she could just cut her hair today and she'll come back for the color. After asking the owner, it was determined that she could not. She had to sit through the two hours of cut and color SICK or she would be billed for it. She chose to sit through it.

0
★☆☆☆☆

I was a customer of Lush for about 10 months. In that time I had three different stylists. This is because the stylist I had had either left or was terminated. On one of these occasions no one even called me. I showed up for my appointment and was told that I had another stylist. This salon requires you to reserve your appointment with a credit card, because they are in "such demand" that they will bill you if you don't give 24 hours notice. This policy was not a huge deal for me because I rarely cancel an appt. I bring this up becuase of an experience that a friend of mine had, whom I refered to the salon. She was very ill and vomitting the morning of her appointment. Becuase of the policy she went. She asked her stylist if she could just cut her hair today and she'll come back for the color. After asking the owner, it was determined that she could not. She had to sit through the two hours of cut and color SICK or she would be billed for it. She chose to sit through it.

.

While browsing thru a magazine here in Indianapolis, I read an article on Danita White and her specialty in working with women with thinning hair. I was somewhat skeptical, but I made an appointment to see what could be done. WOW! I had long blond hair (colored) which I wore up all the time in an attempt to conceal the thinness. I literally put my fate in her hands and allowed her to do whatever she thought would be best for me. She cut my hair and donated it to Locks for Love, which thrilled me! She took me back to my original color (light brown) and gave me a short sassy style which does indeed help minimize the thin appearance. She also introduced me to new products which actually help the hair grow back. They are easy to use and I am sure I will see positive results soon. Danita and her entire staff made me feel welcome and it was a great first time experience! I highly recommend her for anyone with thinning hair. You will walk out with a new attitude!! I am booking my next appointment now and can't wait!! By the way......I got tons of compliments....many saying how much younger I look!! Thanks !!!

2
★★★★★

While browsing thru a magazine here in Indianapolis, I read an article on Danita White and her specialty in working with women with thinning hair. I was somewhat skeptical, but I made an appointment to see what could be done. WOW! I had long blond hair (colored) which I wore up all the time in an attempt to conceal the thinness. I literally put my fate in her hands and allowed her to do whatever she thought would be best for me. She cut my hair and donated it to Locks for Love, which thrilled me! She took me back to my original color (light brown) and gave me a short sassy style which does indeed help minimize the thin appearance. She also introduced me to new products which actually help the hair grow back. They are easy to use and I am sure I will see positive results soon. Danita and her entire staff made me feel welcome and it was a great first time experience! I highly recommend her for anyone with thinning hair. You will walk out with a new attitude!! I am booking my next appointment now and can't wait!! By the way......I got tons of compliments....many saying how much younger I look!! Thanks !!!

.

Lush Salon is a great place to be if you want to feel like one of a kind. I have tried every stylist there and they all make me feel unique and special. Even when I am in a rush they manage to accommodate me. I get compliments on my hair color all the time and I have been coloring it for years, but until I went to Lush it never looked natural. I get my hair cut by any of the stylists available, they are all so good that I never have to worry about who I get. You feel like a celebrity when you have more than one stylist working on your hair. It's a great way to treat your self without feeling overwhelmed by prices.

2
★★★★★

Lush Salon is a great place to be if you want to feel like one of a kind. I have tried every stylist there and they all make me feel unique and special. Even when I am in a rush they manage to accommodate me. I get compliments on my hair color all the time and I have been coloring it for years, but until I went to Lush it never looked natural. I get my hair cut by any of the stylists available, they are all so good that I never have to worry about who I get. You feel like a celebrity when you have more than one stylist working on your hair. It's a great way to treat your self without feeling overwhelmed by prices.

.

I have spent years looking in Indianapolis and Carmel for a good stylist, going from very trendy, to the expensive, to very hip places. Eight stylists in total since I moved here only a few years ago. All of them started out well with one decent cut, but then afterwards they became lazy and totally lacking in professionalism. My theory is that they try to gain you as a customer the first time around, and then after that they just try to do the bare minimum. All were over priced for what I got. I was starting to get a complex that it was me who was being too picky. However, in my never ending quest for stylist, I found the reviews here in citysearch a couple of years ago, and have been going to Lush ever since. They can cut, color and style my hair in no time, and it always looks amazing and beautiful. They have totally changed the way I feel about my hair (now I love it). The salon feels comfortable and completely lacking in pretension or haughtiness, one of the hallmarks of a LOT of Indiana stylists, while at the same time the salon is charming and well designed. They could teach the entire industry many things about how high to aim when it comes to hair and customer service. You will not be disappointed.

2
★★★★★

I have spent years looking in Indianapolis and Carmel for a good stylist, going from very trendy, to the expensive, to very hip places. Eight stylists in total since I moved here only a few years ago. All of them started out well with one decent cut, but then afterwards they became lazy and totally lacking in professionalism. My theory is that they try to gain you as a customer the first time around, and then after that they just try to do the bare minimum. All were over priced for what I got. I was starting to get a complex that it was me who was being too picky. However, in my never ending quest for stylist, I found the reviews here in citysearch a couple of years ago, and have been going to Lush ever since. They can cut, color and style my hair in no time, and it always looks amazing and beautiful. They have totally changed the way I feel about my hair (now I love it). The salon feels comfortable and completely lacking in pretension or haughtiness, one of the hallmarks of a LOT of Indiana stylists, while at the same time the salon is charming and well designed. They could teach the entire industry many things about how high to aim when it comes to hair and customer service. You will not be disappointed.

.

I have never been to Lush. I know nothing about their service, skills, capabilities etc. This is not a review to explain my experience. I've read many reviews concerning their cancellation/late policies and charging for services not rendered. What person in their right mind would pay for a service not received, whether you were late or not? How are they obtaining payment from customers for services not rendered if you do not show up? Are they requesting credit card #'s prior to your arrival for service? If so, as a consumer SAY NO!!!! I'm surprised this salon has remaining customers with such an obnoxious policy. If they are charging your credit card without your approval, they are committing credit card fraud and can be criminally charged as such! Maybe I am unaware of some information that would shed light on the subject as to how a co. could get away with such atrocious business practices, but please...........tell me what I don't know.

0
★☆☆☆☆

I have never been to Lush. I know nothing about their service, skills, capabilities etc. This is not a review to explain my experience. I've read many reviews concerning their cancellation/late policies and charging for services not rendered. What person in their right mind would pay for a service not received, whether you were late or not? How are they obtaining payment from customers for services not rendered if you do not show up? Are they requesting credit card #'s prior to your arrival for service? If so, as a consumer SAY NO!!!! I'm surprised this salon has remaining customers with such an obnoxious policy. If they are charging your credit card without your approval, they are committing credit card fraud and can be criminally charged as such! Maybe I am unaware of some information that would shed light on the subject as to how a co. could get away with such atrocious business practices, but please...........tell me what I don't know.

.

I had my hair colored here and it is so soft and healthy! The color is amazing! I am very impressed! Alexis was so warm and friendly. She also took the time to show me the right products to use and how to style my hair at home. I LOVE the Kerastase products ! This was a fabulous experience. I felt very pampered. I definitely will be back!

2
★★★★★

I had my hair colored here and it is so soft and healthy! The color is amazing! I am very impressed! Alexis was so warm and friendly. She also took the time to show me the right products to use and how to style my hair at home. I LOVE the Kerastase products ! This was a fabulous experience. I felt very pampered. I definitely will be back!

Pros: Parking, location, staff, service, price

.

I recently had my hair done with outrageous highlights by Lauren and came back wanting more. Lauren is a great hair stylist because of her dedication to work with you to get the right color you want and getting it done. Her patience shines through and her ability to make you feel comfortable is what makes you feel at ease knowing that she knows what she is doing. She takes every effort to make sure you are satisfied with your hair no matter what. If you're not happy, she is always willing to suggest something new and/or try something else.

2
★★★★★

I recently had my hair done with outrageous highlights by Lauren and came back wanting more. Lauren is a great hair stylist because of her dedication to work with you to get the right color you want and getting it done. Her patience shines through and her ability to make you feel comfortable is what makes you feel at ease knowing that she knows what she is doing. She takes every effort to make sure you are satisfied with your hair no matter what. If you're not happy, she is always willing to suggest something new and/or try something else.

.

I was highly recommended by a family member to Lush Salon. I've been to many different stylist but never as satisfied as I am now. I had an appointment for a hair consultation for the Japanese Hair Straightening, At first I was a little nervous considering my hair is very important to me. They made me feel really comfortable. Before I did the straightening my hair was thick and frizzy when it dried, I would always wear it up in a bun. Now it's beautiful and I love it!!!!!!!!!!!!!!! Not only is it straight and shiny, but it looks natural as well. It's very easy to manage and style now. NO MORE FRIZZZZZ I've finally found my hair stylist. Thanks.

2
★★★★★

I was highly recommended by a family member to Lush Salon. I've been to many different stylist but never as satisfied as I am now. I had an appointment for a hair consultation for the Japanese Hair Straightening, At first I was a little nervous considering my hair is very important to me. They made me feel really comfortable. Before I did the straightening my hair was thick and frizzy when it dried, I would always wear it up in a bun. Now it's beautiful and I love it!!!!!!!!!!!!!!! Not only is it straight and shiny, but it looks natural as well. It's very easy to manage and style now. NO MORE FRIZZZZZ I've finally found my hair stylist. Thanks.

.

I found this salon through City Search and was very happy with my experience there. I walked in to the salon with a big lifeless hair. My stylist was Lauren, she was tall, beautiful, and had wonderful hair. I was not to sure what I wanted, but she took her time taking with me about what we would do with my hair. She took in to consideration things like, my face shape, skin tone, how long do I spend styling my hair in the morning, my profession, how often I wash it and etc. We had great conversation and the whole Lush Salon staff was wonderful. I thought Lauren and the rest of salon staff were very educated, professional and fun. If your one of those boring uptight people I would suggest you go else where. In the end my color was wonderful and cut really complimented my face shape. I went from big lifeless hair to beautiful commercial hair. I was almost shocked when I saw the finished hair style; I never looked that great before. If anyone is looking for new fun stylist I would highly recommend Lush.

2
★★★★★

I found this salon through City Search and was very happy with my experience there. I walked in to the salon with a big lifeless hair. My stylist was Lauren, she was tall, beautiful, and had wonderful hair. I was not to sure what I wanted, but she took her time taking with me about what we would do with my hair. She took in to consideration things like, my face shape, skin tone, how long do I spend styling my hair in the morning, my profession, how often I wash it and etc. We had great conversation and the whole Lush Salon staff was wonderful. I thought Lauren and the rest of salon staff were very educated, professional and fun. If your one of those boring uptight people I would suggest you go else where. In the end my color was wonderful and cut really complimented my face shape. I went from big lifeless hair to beautiful commercial hair. I was almost shocked when I saw the finished hair style; I never looked that great before. If anyone is looking for new fun stylist I would highly recommend Lush.

Pros: Fun Atmosphere, great stylist.

Cons: Limited parking and a little hard to find

.

I feel like I have been searching for a salon like this for forever. My cut and color are AMAZING!!!!!! The highlights were right on...the perfect shade of blonde that I asked for. The colorist really took the time to talk to me about what I wanted with my hair. She really made me feel at ease. ( i was a little nervous too, since the last highlights I got, from an unnamed salon, turned out orange). I loved my haircut too. The stylist completely got the look I wanted (long layers) and gave me the best blowout I have ever had. This place is definitely worth checking out. There was none of that elitist attitude that you expect to get in many salons. Thanks guys, I'll be back.

2
★★★★★

I feel like I have been searching for a salon like this for forever. My cut and color are AMAZING!!!!!! The highlights were right on...the perfect shade of blonde that I asked for. The colorist really took the time to talk to me about what I wanted with my hair. She really made me feel at ease. ( i was a little nervous too, since the last highlights I got, from an unnamed salon, turned out orange). I loved my haircut too. The stylist completely got the look I wanted (long layers) and gave me the best blowout I have ever had. This place is definitely worth checking out. There was none of that elitist attitude that you expect to get in many salons. Thanks guys, I'll be back.

Pros: Great color and cut, reasonable prices...and they have Kerastase

.

I started going to Lush about a year ago. My first stylist was great. She took her time and gave a great cut. I gladly rescheduled with her. I received a call a few weeks later that the stylist had left the salon, and if I would like, they would reschedule me with another stylist, which I did. A couple days before that appointment, I got another call saying that this stylist had also left the salon to pursue a different career. Okay, so I schedule with another stylist, Kylie. I went to Kylie probably 4 times in all and was happy with her and planned to continue with her. Two weeks ago, I got another call...yes, Kylie had moved to Ohio. Although my experience with haircuts was good there, the appointments/stylists were not dependable. The receptionist was always accomodating and promptly offered a beverage. However, I think after being shuffled around between stylists, I'm ready to try a new place.

1
★★★☆☆

I started going to Lush about a year ago. My first stylist was great. She took her time and gave a great cut. I gladly rescheduled with her. I received a call a few weeks later that the stylist had left the salon, and if I would like, they would reschedule me with another stylist, which I did. A couple days before that appointment, I got another call saying that this stylist had also left the salon to pursue a different career. Okay, so I schedule with another stylist, Kylie. I went to Kylie probably 4 times in all and was happy with her and planned to continue with her. Two weeks ago, I got another call...yes, Kylie had moved to Ohio. Although my experience with haircuts was good there, the appointments/stylists were not dependable. The receptionist was always accomodating and promptly offered a beverage. However, I think after being shuffled around between stylists, I'm ready to try a new place.

Pros: Great cuts

Cons: Undependable stylists

.

RECEPTION: Once you walk in, the stylists smile at you and receptionist welcomes you with a great attitude. Unlike the other salons, you just need to wait for a few minutes to be guided to your chair. CONSULTATION: Although I did not have a particular style in mind that day, my stylist explained the style she suggests in a few seconds. I have been to some salons who actually sit with me for a while and flit through the magazines until I come across with the descent one. As a procedure I think it is nice as well but I feel the experienced one always suggests his/her vision pretty in a second or so. SHAMPOOING: Heaven! I felt so good especially when some scalp massage came. There was no shampoo & water dripping on my forehead and literally it was such a heaven. I really didn't want it to be over. CUT: My stylist turned it into a nice bob-like cut which is quite close to the one I kept having when I was in New York. I loved it. STYLING: This is what I count on most. When you walk away from the salon, it usually looks fine thanks to the talented styling. But once you wash your hair, it never comes back. Here, you can almost recreate the style with out too much effort. I usually like to see how the stylists style my hair; it helps me when I style my hair by myself. OVERALL: I admit this salon is well worth the money!

2
★★★★★

RECEPTION: Once you walk in, the stylists smile at you and receptionist welcomes you with a great attitude. Unlike the other salons, you just need to wait for a few minutes to be guided to your chair. CONSULTATION: Although I did not have a particular style in mind that day, my stylist explained the style she suggests in a few seconds. I have been to some salons who actually sit with me for a while and flit through the magazines until I come across with the descent one. As a procedure I think it is nice as well but I feel the experienced one always suggests his/her vision pretty in a second or so. SHAMPOOING: Heaven! I felt so good especially when some scalp massage came. There was no shampoo & water dripping on my forehead and literally it was such a heaven. I really didn't want it to be over. CUT: My stylist turned it into a nice bob-like cut which is quite close to the one I kept having when I was in New York. I loved it. STYLING: This is what I count on most. When you walk away from the salon, it usually looks fine thanks to the talented styling. But once you wash your hair, it never comes back. Here, you can almost recreate the style with out too much effort. I usually like to see how the stylists style my hair; it helps me when I style my hair by myself. OVERALL: I admit this salon is well worth the money!

Pros: Skilled stylists, friendly yet cool atmosphere

Cons: Can be hard to get an appointment-Very popular Indy Salon

.

After reading the good reviews on Lush, I decided to try it. I've been to several well known salons in Indy. After making my first appt I received a call to reschedule it. Then I finally got there. Kylie was good at the color and cut. However, there wasn't any services to make it special. It was like a mall salon visit. Then I purchased some Kenra hair products. The price was outrageous. An hour later I tried to return it with the receipt and still packaged. They refused to refund it, but would give me a salon credit. I kept it, but I've seen nicer results at a third of the price. Then I had scheduled my second appt with Kylie and received a call she is gone. I finally called in to make another appt and was told "I'm with a client, but will call you back in 5 minutes". 48 hours later I made appt at another salon, which was a disappointment also. Guess I'll have to go back to the big league salons.

1
★★★☆☆

After reading the good reviews on Lush, I decided to try it. I've been to several well known salons in Indy. After making my first appt I received a call to reschedule it. Then I finally got there. Kylie was good at the color and cut. However, there wasn't any services to make it special. It was like a mall salon visit. Then I purchased some Kenra hair products. The price was outrageous. An hour later I tried to return it with the receipt and still packaged. They refused to refund it, but would give me a salon credit. I kept it, but I've seen nicer results at a third of the price. Then I had scheduled my second appt with Kylie and received a call she is gone. I finally called in to make another appt and was told "I'm with a client, but will call you back in 5 minutes". 48 hours later I made appt at another salon, which was a disappointment also. Guess I'll have to go back to the big league salons.

Pros: Parking close, Evening hours

Cons: Hard to count on appt, price of products, no special treatment

.

I've been going to Lush Salon for over 3 years. I get my color and cut there. To date, I?ve recommended over 12 people to this salon with my common suggestion: "Doesn?t really matter who you go to....they are all fabulous" The salon offers an inviting upbeat atmosphere & the staff is friendly, fun & highly skilled. The location is fabulous. The products they sell (which include Kerastase) are the best. It?s no wonder this salon is among the top ten in Indiana if not the country. Lush Salon is #1 on my list. To the review regarding Kylie who was my stylist before Lauren I heard she moved back to Cincinnati, Ohio.

2
★★★★★

I've been going to Lush Salon for over 3 years. I get my color and cut there. To date, I?ve recommended over 12 people to this salon with my common suggestion: "Doesn?t really matter who you go to....they are all fabulous" The salon offers an inviting upbeat atmosphere & the staff is friendly, fun & highly skilled. The location is fabulous. The products they sell (which include Kerastase) are the best. It?s no wonder this salon is among the top ten in Indiana if not the country. Lush Salon is #1 on my list. To the review regarding Kylie who was my stylist before Lauren I heard she moved back to Cincinnati, Ohio.

.

I just received a phone call that Kylie is gone? I loved the way she cut and colored my hair, and she was the reason I went to Lush. Does anyone know where she went?

Salon is nice. Pretty expensive.

1
★★★☆☆

I just received a phone call that Kylie is gone? I loved the way she cut and colored my hair, and she was the reason I went to Lush. Does anyone know where she went?

Salon is nice. Pretty expensive.

.

My experience wasn't great, but wasn't terrible. The atmosphere was nice, a little more pretentious that I would have expected, but they did seem to know what they were doing. Other than my color being a little off, eveything was fine. The overall experience really wasn't significant enough, one way or the other, to warrant writing a review except for two things (both of which deal with the numerous reviews I read prior making my appointment). First - Several of the negative comments had to deal with late arrivals and the lack of flexibility in scheduling and/or being charged fully and denied full service. I find that a little hippocritical being that I had to wait on my stylist for over 25 minutes past my appointment time with no mention of a discounts. Second - I'm wondering if the review from "jp1981indy" is the same JP in the front, responsible for my wash and massage (actually the highlight of the evening - nice work JP)? If so, perhaps the management should read rule three of the "User Review Guidelines" before asking their employees to write reviews.

1
★★☆☆☆

My experience wasn't great, but wasn't terrible. The atmosphere was nice, a little more pretentious that I would have expected, but they did seem to know what they were doing. Other than my color being a little off, eveything was fine. The overall experience really wasn't significant enough, one way or the other, to warrant writing a review except for two things (both of which deal with the numerous reviews I read prior making my appointment). First - Several of the negative comments had to deal with late arrivals and the lack of flexibility in scheduling and/or being charged fully and denied full service. I find that a little hippocritical being that I had to wait on my stylist for over 25 minutes past my appointment time with no mention of a discounts. Second - I'm wondering if the review from "jp1981indy" is the same JP in the front, responsible for my wash and massage (actually the highlight of the evening - nice work JP)? If so, perhaps the management should read rule three of the "User Review Guidelines" before asking their employees to write reviews.

Pros: Wash and Massage

Cons: Pretentious feel and stylist attitude

.

After the never-ending winter, I found myself in desperate need of a new hair cut and color for the spring. Having been to what seemed like every stylist in Indianapolis, I was referred to Lush by a close friend. I must say, I was beyond impressed. The salon itself was enough to make me go back- with a highend atmosphere, complimentary wine and some great music you truly leave relaxed. But what was even more impressive, was the fact that for the first time in years I felt my stylist knew what she was doing. She gave me exactly what I was looking for: something edgy, yet able to wear to work, and easy enough to style at home on a daily basis. She also gave me color that was lively, and beautiful - perfect for the new spring season. In addition, I took home some of Kerastase products from there color retention line, and have been very happy with the results. All for far less than I reluctantly paid at some of the over-hyped (and EMPTY) Carmel and Fishers salons. I'd recommend this salon and products to anyone!

2
★★★★★

After the never-ending winter, I found myself in desperate need of a new hair cut and color for the spring. Having been to what seemed like every stylist in Indianapolis, I was referred to Lush by a close friend. I must say, I was beyond impressed. The salon itself was enough to make me go back- with a highend atmosphere, complimentary wine and some great music you truly leave relaxed. But what was even more impressive, was the fact that for the first time in years I felt my stylist knew what she was doing. She gave me exactly what I was looking for: something edgy, yet able to wear to work, and easy enough to style at home on a daily basis. She also gave me color that was lively, and beautiful - perfect for the new spring season. In addition, I took home some of Kerastase products from there color retention line, and have been very happy with the results. All for far less than I reluctantly paid at some of the over-hyped (and EMPTY) Carmel and Fishers salons. I'd recommend this salon and products to anyone!

.

I can honestly say that I will never recommend nor go back to LUSH again. I moved to Indy a year ago from CA and found LUSH online. After reading reviews I was hopeful that it would measure up to the standards I had come to expect from nice salons that charge nearly $150 for a cut and color, but was disappointed. In the 11 months that I was a client there, I went through three different stylists.....not by choice. Twice I showed up for appointments and the stylists were no longer working there and no one had bothered to call me to let me know (or ask if I wanted to reschedule with someone else.) They just pawned me off on whoever was available in the shop at the moment and of course I was willing to take a risk because I didn't want to wait another 3 weeks to get an appointment. My 3rd stylist was Kylie, and I was satisfied with her, but lo and behold I got a call last week that she was no longer with the salon so I would need to reschedule with someone else. (Funny that someone else posted on here that they knew she was gone on June 22nd yet I didn't get a call until a few days before my appointment.) For me that was the last straw. It is a very poor reflection on a business that either it cannot retain it's employees, or has made mistakes in hiring. There are good things about this salon - as most others stated the people at the front desk are VERY nice, and from observing others getting extensions they did a great job. But many of the stylists seemed extremely full of themselves and I witnessed an instance where one in particular was downright rude to another stylist and belittled her in front of me and another client. That is unbelievably unprofessional and uncalled for and it's unfortunate that it was done in front of clients. Obviously I am in the minority and many people have had great experiences there, but having gone to salons in California where they know how to treat clients, LUSH is not anywhere even close to the same league.

1
★★☆☆☆

I can honestly say that I will never recommend nor go back to LUSH again. I moved to Indy a year ago from CA and found LUSH online. After reading reviews I was hopeful that it would measure up to the standards I had come to expect from nice salons that charge nearly $150 for a cut and color, but was disappointed. In the 11 months that I was a client there, I went through three different stylists.....not by choice. Twice I showed up for appointments and the stylists were no longer working there and no one had bothered to call me to let me know (or ask if I wanted to reschedule with someone else.) They just pawned me off on whoever was available in the shop at the moment and of course I was willing to take a risk because I didn't want to wait another 3 weeks to get an appointment. My 3rd stylist was Kylie, and I was satisfied with her, but lo and behold I got a call last week that she was no longer with the salon so I would need to reschedule with someone else. (Funny that someone else posted on here that they knew she was gone on June 22nd yet I didn't get a call until a few days before my appointment.) For me that was the last straw. It is a very poor reflection on a business that either it cannot retain it's employees, or has made mistakes in hiring. There are good things about this salon - as most others stated the people at the front desk are VERY nice, and from observing others getting extensions they did a great job. But many of the stylists seemed extremely full of themselves and I witnessed an instance where one in particular was downright rude to another stylist and belittled her in front of me and another client. That is unbelievably unprofessional and uncalled for and it's unfortunate that it was done in front of clients. Obviously I am in the minority and many people have had great experiences there, but having gone to salons in California where they know how to treat clients, LUSH is not anywhere even close to the same league.

.

I too used to go to Kylie and was hesitant to try anyone else. Was I surprised and relieved when I was scheduled for my cut and color last week with Lauren. I have found my new hairstylist! She took the time to look at pictures that I brought in and spent more time talking with me than anyone has before. By the end of our consultation I no longer felt nervous. Lauren made me feel at ease and even took the time during the cut to explain what she was doing and why she was doing it. No one has ever done that for me! She even corrected what I thought was a good cut by Kylie. She saved my hair today and ended my anxiety for a new stylist. My hair looks absolutely amazing, (I've already received compliments!), and thanks to her advice I can even style it, (almost), like a pro! THANKS LAUREN!!!

2
★★★★★

I too used to go to Kylie and was hesitant to try anyone else. Was I surprised and relieved when I was scheduled for my cut and color last week with Lauren. I have found my new hairstylist! She took the time to look at pictures that I brought in and spent more time talking with me than anyone has before. By the end of our consultation I no longer felt nervous. Lauren made me feel at ease and even took the time during the cut to explain what she was doing and why she was doing it. No one has ever done that for me! She even corrected what I thought was a good cut by Kylie. She saved my hair today and ended my anxiety for a new stylist. My hair looks absolutely amazing, (I've already received compliments!), and thanks to her advice I can even style it, (almost), like a pro! THANKS LAUREN!!!

Pros: great location, excellent service

Message from WHITE The Art of Hair

LUSH The Art of Hair of Indianapolis named one of nation's top 100 by Elle Magazine



LUSH the Art of Hair in Indianapolis has been named as one of Elle Magazine's Top 100 Salons in America, featured in the August 2009 issue.

LUSH the Art of Hair is the only salon in Indiana to make the list.

Other salons named in the issue include Oribe Salon in Miami, Butterfly Studio in New York City, Warren Tricomi in Los Angeles and Maxine in Chicago.





Discover the difference

Beautifully simple, LUSH provides services which will transform your view of a visit to the salon.

 

Wait, you're the expert.

If you've been to or used WHITE The Art of Hair, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review