Pearl Harbor Transmission

★★★★★
  • 391 Kamehameha Hwy

    Aiea, HI 96701

    Map & Directions
  • 808-485-8767

Automotive

Automotive
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I used this place for the first time with good results. They fixed my car without having to do a complete rebuild, which saved a lot of money. Having car trouble is never fun but they got me back on the road quickly.

5
★★★★★

I used this place for the first time with good results. They fixed my car without having to do a complete rebuild, which saved a lot of money. Having car trouble is never fun but they got me back on the road quickly.

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I used this place for the first time with good results. They fixed my car without having to do a complete rebuild, which saved a lot of money. Having car trouble is never fun but they got me back on the road quickly.

3
★★★★★

I used this place for the first time with good results. They fixed my car without having to do a complete rebuild, which saved a lot of money. Having car trouble is never fun but they got me back on the road quickly.

.

Pearl Harbor Transmission is excellent. I went to another shop before and these guys did the work quicker and charged less. I thought they were excellent and I will definitely go back.

5
★★★★★

Pearl Harbor Transmission is excellent. I went to another shop before and these guys did the work quicker and charged less. I thought they were excellent and I will definitely go back.

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Pearl Harbor Transmission is excellent. I went to another shop before and these guys did the work quicker and charged less. I thought they were excellent and I will definitely go back.

3
★★★★★

Pearl Harbor Transmission is excellent. I went to another shop before and these guys did the work quicker and charged less. I thought they were excellent and I will definitely go back.

.

I've been to Pearl Harbor Transmission a couple different times and I've been very impressed with their work and service. My car has been running as smooth as ever thanks to them. They do great work and have very reasonable prices. I would definitely use their services again.

5
★★★★★

I've been to Pearl Harbor Transmission a couple different times and I've been very impressed with their work and service. My car has been running as smooth as ever thanks to them. They do great work and have very reasonable prices. I would definitely use their services again.

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.

I've been to Pearl Harbor Transmission a couple different times and I've been very impressed with their work and service. My car has been running as smooth as ever thanks to them. They do great work and have very reasonable prices. I would

3
★★★★★

I've been to Pearl Harbor Transmission a couple different times and I've been very impressed with their work and service. My car has been running as smooth as ever thanks to them. They do great work and have very reasonable prices. I would

.

They were very knowledgeable and I felt comfortable with them doing the work. I know little about transmissions and they made me feel at ease. They did an excellent job and my car is running great. Thanks!

5
★★★★★

They were very knowledgeable and I felt comfortable with them doing the work. I know little about transmissions and they made me feel at ease. They did an excellent job and my car is running great. Thanks!

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.

They were very knowledgeable and I felt comfortable with them doing the work. I know little about transmissions and they made me feel at ease. They did an excellent job and my car is running great. Thanks!

3
★★★★★

They were very knowledgeable and I felt comfortable with them doing the work. I know little about transmissions and they made me feel at ease. They did an excellent job and my car is running great. Thanks!

.

pearl harbor transmission has been great to me. They helped me with a price that took care of my car but still allowed me to pay rent! They were a great help and I would highly recommend them!

2
★★★★★

pearl harbor transmission has been great to me. They helped me with a price that took care of my car but still allowed me to pay rent! They were a great help and I would highly recommend them!

.

pearl harbor transmission has been great to me. They helped me with a price that took care of my car but still allowed me to pay rent! They were a great help and I would highly recommend them!

5
★★★★★

pearl harbor transmission has been great to me. They helped me with a price that took care of my car but still allowed me to pay rent! They were a great help and I would highly recommend them!

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We had a car that was not working for a while due to a transmission problem. They helped us get it repaired at a reasonable cost and we appreciate the help. The price was very reasonable.

2
★★★★★

We had a car that was not working for a while due to a transmission problem. They helped us get it repaired at a reasonable cost and we appreciate the help. The price was very reasonable.

.

They have been great and so was the customer service. The car was ready when and as promised. It drives like new and I feel it will last for years!

2
★★★★★

They have been great and so was the customer service. The car was ready when and as promised. It drives like new and I feel it will last for years!

.

Customer service her is great not to mention my car drives better than it ever has before. Thanks for all of your hard work!

5
★★★★★

Customer service her is great not to mention my car drives better than it ever has before. Thanks for all of your hard work!

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I was very pleased with the professional and experienced people here. They did a great job on the car and had it ready for me when they said they would. Great job!

2
★★★★★

I was very pleased with the professional and experienced people here. They did a great job on the car and had it ready for me when they said they would. Great job!

.

I was pleased with how fast they were done with the car. They did a great job and it shifts fine now. I appreciated the patients they shower explaining the problem to me.

2
★★★★★

I was pleased with how fast they were done with the car. They did a great job and it shifts fine now. I appreciated the patients they shower explaining the problem to me.

.

I was pleased with how fast they were done with the car. They did a great job and it shifts fine now. I appreciated the patients they shower explaining the problem to me.

5
★★★★★

I was pleased with how fast they were done with the car. They did a great job and it shifts fine now. I appreciated the patients they shower explaining the problem to me.

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This place came as the one most people on the island recommended when I asked around. The owner, Paul, is friendly up front, but can have a short temper. I later found out that they like to do things their own way instead of by the manufacturer's procedures. This led to a dispute when I provided them the printed out manufacturer's specs & procedures before they started and then I later found out that they completely ignored the correct tolerance-checking procedure while doing the job. I have to give Paul credit because he didn't try to deny what they did and he offered to redo the job for free, but he ended up being very unprofessional about it in the end even though he ""got the job done."" \r\n\r\nIt's also worth noting that he couldn't even figure out how to reassemble my transmission properly for days because he refused to refer to the manufacturer's service manual that I brought. Instead he tried to use the manual his shop had even though it was outdated and only had specs for a completely different transmission, which was from a model of car 1 generation older than mine (even after I pointed this out to him!) He even had the nerve at one point to ask me in a condescending manner if I really wanted him to torque the transmission case bolts to the manufacturer's factory spec! Unbelievable. In the end, I regretted having gone there to begin with. Would recommend looking elsewhere if you're concerned about things being done by the book.\r\n\r\nUnfortunately, this type of maintenance is more common than uncommon I think, so you will probably have to look hard to find a place that you can trust to have the knowledge AND patience to do things right.

1
★★★☆☆

This place came as the one most people on the island recommended when I asked around. The owner, Paul, is friendly up front, but can have a short temper. I later found out that they like to do things their own way instead of by the manufacturer's procedures. This led to a dispute when I provided them the printed out manufacturer's specs & procedures before they started and then I later found out that they completely ignored the correct tolerance-checking procedure while doing the job. I have to give Paul credit because he didn't try to deny what they did and he offered to redo the job for free, but he ended up being very unprofessional about it in the end even though he ""got the job done."" \r\n\r\nIt's also worth noting that he couldn't even figure out how to reassemble my transmission properly for days because he refused to refer to the manufacturer's service manual that I brought. Instead he tried to use the manual his shop had even though it was outdated and only had specs for a completely different transmission, which was from a model of car 1 generation older than mine (even after I pointed this out to him!) He even had the nerve at one point to ask me in a condescending manner if I really wanted him to torque the transmission case bolts to the manufacturer's factory spec! Unbelievable. In the end, I regretted having gone there to begin with. Would recommend looking elsewhere if you're concerned about things being done by the book.\r\n\r\nUnfortunately, this type of maintenance is more common than uncommon I think, so you will probably have to look hard to find a place that you can trust to have the knowledge AND patience to do things right.

Pros: took responsibility for mistake, good turn around time

Cons: not by the book, personal pride before professionalism

 

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