Nalley Infiniti Decatur

I purchased my fourth Infiniti, a Q60 Coupe, from Nalley Infiniti-Decatur. The experience continues to be world class. Salesman Darryl Furgeson was very professional, knowledgeable and made us comfortable. He went out of his way to ensure that we had a pleasant experience. I will definitely recommend Nalley Infiniti to friends and families.

The experience of purchasing my infiniti QX80 was very pleasant. DESPITE the stress associated with purchasing a car, my salesman was very nice, knowledgeable and made us comfortable. He went out of his way to ensure that we had a pleasant experience. I will definitely recommend Nalley infiniti to friends and families.

Prior to purchasing a new vehicle from Nalley Infiniti Decatur I serviced my previous owned Infiniti at Nalley Infiniti Decatur. I was immediately impressed by the professionalism of the staff. Appointments are made with ease, questions are answered to my satisfaction and the staff always provide excellence in customer service. I purchased a new vehicle from Nalley Infiniti Decatur and continue to be exceptionally pleased with the whole operation. I recently referred a friend to Nalley Infiniti Decatur who came away with the same impression and actually purchased his own Infiniti from Nalley infiniti Decatur.

Very unprofessional and rude and not helpful. Infiniti is known for great vehicles and service. Better choices for service in Atlanta. Do yourself a favor and go elsewhere.

Car buying can be stressful, but I had a good experience at Nalley Infiniti Decatur. They made the process easy and seamless. I came in to test drive a car one Saturday and actually purchased the car the next weekend. The salesman worked with me on price and on the interest rate for a loan (he was very communicative via email), and I had no trouble securing the agreed upon price when I went back to the dealership to purchase. The only small complaint I have is that they were somewhat pushy regarding some of the extra packages that were offered, but I still walked out of there 100% satisfied with the deal I got and with the service I received. Everyone I encountered at the dealership was friendly and helpful.

I talked to their internet agent and liked the price. I agreed to buy the car and even offered a deposit to hold. On a Friday afternoon we drove from North Forsyth to Marietta and took over an hour. Before we left I called the girl back and said confirm the deal with your manager, make sure everything will be ready to go and then we will leave. She called back and said the manager confirmed the price again and he had given her the price the first time. We drove over an hour in Friday afternoon traffic to get there. We got there and the salesman then told us the car could be there tomorrow? What, I made an extra call to confirm it would be ready for delivery when we got there. Then the real shock was when they told me the car was a demo with 3,000 miles, not new as listed on their website. Then a bunch of lying started and the manager threw their internet department under the bus. Said he had never talked to her and she should have known it was a demo? This was all a big surprise and we left disappointed and upset. So our Friday afternoon went from all excited about my wife getting a new car to a wasted afternoon with very unprofessional people.

I specifically told the service writer that I could not leave the car all day, would be glad to return it in several weeks at which time she could have the car as long as she wanted. At 1 PM she assured me it would be ready at 3 PM ... this turned out to be physically impossible on an additional $1500 repair. She caused me to miss an important 430 PM meeting; this begs the question as to how honest they are in other areas.