Skips Tire And Auto Repair Centers

★★★★★
  • 5855 Cottle Rd

    San Jose, CA 95123

    Map & Directions
  • 408-226-5110

Automotive

Automotive
More choices in San Jose:
Resultset_next

Sears Auto Center

2180 Tully Rd San Jose, CA

Resultset_next

Skips Tire And Auto Repair Centers

3002 Silver Creek Rd San Jose, CA

5 64
Hi! Sign in to let us know how Skips Tire And Auto Repair Centers was?
Write a Review
.

Excellent service, the mechanics go out of their way to take care of my vehicles and are very focused on customer satisfaction. They really take the time to explain any issues that they find with your vehicle. I highly recommend them!

5
★★★★★

Excellent service, the mechanics go out of their way to take care of my vehicles and are very focused on customer satisfaction. They really take the time to explain any issues that they find with your vehicle. I highly recommend them!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I hate whenever my car needs work and having to take it to the shop. A coworker recommended Skips to me after I told him about a bad experience I had at another auto shop and I am very glad I took his advice. The guys at skips got the work done fast and right and I was back on the road in no time at all. I recommend them to everyone, Skip Tire and Auto is the best place I have ever brought my car to.

5
★★★★★

I hate whenever my car needs work and having to take it to the shop. A coworker recommended Skips to me after I told him about a bad experience I had at another auto shop and I am very glad I took his advice. The guys at skips got the work done fast and right and I was back on the road in no time at all. I recommend them to everyone, Skip Tire and Auto is the best place I have ever brought my car to.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have found the mechanics at Skips tire and auto to be honest and qualified. They do the service necessary to ensure each of my vehicles reliability. They also do the service correct the first time without a comeback. I definitely recommend them everyone.

5
★★★★★

I have found the mechanics at Skips tire and auto to be honest and qualified. They do the service necessary to ensure each of my vehicles reliability. They also do the service correct the first time without a comeback. I definitely recommend them everyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently had my front brakes replaced by ST&A. It was a quick no hassle process and I was in and out within an hour. The mechanic was friendly and I had no complaints!

5
★★★★★

I recently had my front brakes replaced by ST&A. It was a quick no hassle process and I was in and out within an hour. The mechanic was friendly and I had no complaints!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff at Skips Tire and auto is great; they are really professional and explain what my car needs done. I have not had any problems with them and the service is always done quick and correct!

5
★★★★★

The staff at Skips Tire and auto is great; they are really professional and explain what my car needs done. I have not had any problems with them and the service is always done quick and correct!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Skips is the best place to take your car. The mechanics are very friendly and honest and they get you back on the road quickly!

5
★★★★★

Skips is the best place to take your car. The mechanics are very friendly and honest and they get you back on the road quickly!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great place with a friendly staff. The young man I dealt with was really helpful in getting my car fixed fast and having me back on the road. And best of all when I got the bill it was exactly what was quoted to me before the work was started. Thanks for the great work.

5
★★★★★

Great place with a friendly staff. The young man I dealt with was really helpful in getting my car fixed fast and having me back on the road. And best of all when I got the bill it was exactly what was quoted to me before the work was started. Thanks for the great work.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great job! I was in and out in no time. Thank you for the speedy service and taking into account that I was in a hurry. I will be sure to come back.

5
★★★★★

Great job! I was in and out in no time. Thank you for the speedy service and taking into account that I was in a hurry. I will be sure to come back.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Skips tire is great! I cant thank the staff enough for taking such great care of my car. I didnt think it was possible to have my car fixed in the time frame that it was done in. Thanks for getting me back on the road.

5
★★★★★

Skips tire is great! I cant thank the staff enough for taking such great care of my car. I didnt think it was possible to have my car fixed in the time frame that it was done in. Thanks for getting me back on the road.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been having Skip's service my car(s) for many years and have always had a great experience...they are honest and professional.

5
★★★★★

I have been having Skip's service my car(s) for many years and have always had a great experience...they are honest and professional.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I brought may car into Skips on Cottle.They did a great job in little time.I got four tires and an alignment in about one hour.The price was less than America's tire.Mike was Great

5
★★★★★

I brought may car into Skips on Cottle.They did a great job in little time.I got four tires and an alignment in about one hour.The price was less than America's tire.Mike was Great

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Here's a quick summary of my last visit-
Purchased 4 tires online at TireRack. Called and got an 'out the door' installation quote from Skip's Manager A. Show up the next day with tires, get a dramatically different quote from Manager B. I Complain. B tells me there is no way they can instll the tires for the price A quoted. Tell B I am taking my tires and leaving. Manager B tells me he "doesn't take kindly to threats"? Not sure what is threatening about the sitution. Manager B calls Manager A. B changes quote to match A's price....

Get tires installed

Inspect car post-install.

Gouges on two (expensive) wheels from the install (did they even lube the wheels when they put them on their machine)

Argue with B some... Come to realization that this is not going to be resolved and not worth my sanity.

Post story on internet.

Long story short - this place is run by a bunch of knuckle dragging lowest common denomanators.
Understand that these people have no interest in a) helping you b) ensuring you get a fair deal c) pride in their work.

Bummer.
You deserve better.

1
★☆☆☆☆

Here's a quick summary of my last visit-
Purchased 4 tires online at TireRack. Called and got an 'out the door' installation quote from Skip's Manager A. Show up the next day with tires, get a dramatically different quote from Manager B. I Complain. B tells me there is no way they can instll the tires for the price A quoted. Tell B I am taking my tires and leaving. Manager B tells me he "doesn't take kindly to threats"? Not sure what is threatening about the sitution. Manager B calls Manager A. B changes quote to match A's price....

Get tires installed

Inspect car post-install.

Gouges on two (expensive) wheels from the install (did they even lube the wheels when they put them on their machine)

Argue with B some... Come to realization that this is not going to be resolved and not worth my sanity.

Post story on internet.

Long story short - this place is run by a bunch of knuckle dragging lowest common denomanators.
Understand that these people have no interest in a) helping you b) ensuring you get a fair deal c) pride in their work.

Bummer.
You deserve better.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very fast and friendly service. Had four tires replaced and surprisingly the cost was very affordable and my car was not there all day. A definite recommend.

4
★★★★☆

Very fast and friendly service. Had four tires replaced and surprisingly the cost was very affordable and my car was not there all day. A definite recommend.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased tires, shocks, struts and a wheel alignment. At the time, they had the tires in stock but not the shocks and struts. They told me it would be a special order item, in on Tuesday and I would have to pre-pay. We would do the alignment when the shocks and struts came in. I agreed. The tires went on fine. But... Tuesday came and I was caught up at work with meetings (and couldn't get away) so I called to reschedule. They said fine because they didn't have a predefined appointment schedule. Not once did they call me to tell me that there was a problem with my special order.

Thursday I dropped off the car, and they said it would be a few hours. Again, no one said anything about a problem with my special order. Well WE called a few hours later, they told us that they received the wrong parts. That my car was weird and they "might" be able to track down the right part (the same part that they said took at least three business days to get in). They had between Tuesday and Thursday to figure out that something was not right and could have notified me and/or made it right. They could have also called me or told me at the time of the drop off but they didn't. I didn't have time to play games and hope that some day that my car would get the parts and services that I paid for, so I asked for a refund.

They said no. They said that they give absolutely NO refunds on anything pre-paid. Not even services that were not performed. I asked them one last time to refund my credit card for the amount that I had prepaid or I would do a charge back. The service manager said, "Do a charge back." I've been down this road. This is how it works. And you won't get your money back.

OH REALLY? Based on his response, this must happen A LOT for him to be so aware of what the process is for screwing over customers based on their incompetence so this must be their company policy.

I went home and filed a charge back.

0
★☆☆☆☆

I purchased tires, shocks, struts and a wheel alignment. At the time, they had the tires in stock but not the shocks and struts. They told me it would be a special order item, in on Tuesday and I would have to pre-pay. We would do the alignment when the shocks and struts came in. I agreed. The tires went on fine. But... Tuesday came and I was caught up at work with meetings (and couldn't get away) so I called to reschedule. They said fine because they didn't have a predefined appointment schedule. Not once did they call me to tell me that there was a problem with my special order.

Thursday I dropped off the car, and they said it would be a few hours. Again, no one said anything about a problem with my special order. Well WE called a few hours later, they told us that they received the wrong parts. That my car was weird and they "might" be able to track down the right part (the same part that they said took at least three business days to get in). They had between Tuesday and Thursday to figure out that something was not right and could have notified me and/or made it right. They could have also called me or told me at the time of the drop off but they didn't. I didn't have time to play games and hope that some day that my car would get the parts and services that I paid for, so I asked for a refund.

They said no. They said that they give absolutely NO refunds on anything pre-paid. Not even services that were not performed. I asked them one last time to refund my credit card for the amount that I had prepaid or I would do a charge back. The service manager said, "Do a charge back." I've been down this road. This is how it works. And you won't get your money back.

OH REALLY? Based on his response, this must happen A LOT for him to be so aware of what the process is for screwing over customers based on their incompetence so this must be their company policy.

I went home and filed a charge back.

Pros: None

Cons: They will take your money, not delivered the promised goods and services and be smug about it.

 

Wait, you're the expert.

If you've been to or used Skips Tire And Auto Repair Centers, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review