Suburban Waste Services of Delaware, Inc.

★★☆☆☆

Communications & Utilities

Communications & Utilities
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Suburban waste has good prices but the worst customer service I have experienced in years. If you've done business with them you will agree they have one or two people who answer the phones. The one says she is the manager and always seems to have a bad attitude, recently she expressed to me how she does everything from dispatch, billing, customer service, etc. You have to call three or four times to get someone on the phone and dont bother leaving a voicemail if it isnt to pay your bill because you arent getting a call back. The Truck drivers leave my trashcan in the middle of the drive way or in the road. If you are looking to save $10 a quarter go with Suburban waste. If you want customer service and reliable service look else ware.

0
★☆☆☆☆

Suburban waste has good prices but the worst customer service I have experienced in years. If you've done business with them you will agree they have one or two people who answer the phones. The one says she is the manager and always seems to have a bad attitude, recently she expressed to me how she does everything from dispatch, billing, customer service, etc. You have to call three or four times to get someone on the phone and dont bother leaving a voicemail if it isnt to pay your bill because you arent getting a call back. The Truck drivers leave my trashcan in the middle of the drive way or in the road. If you are looking to save $10 a quarter go with Suburban waste. If you want customer service and reliable service look else ware.

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Stay away

0
★☆☆☆☆

Stay away

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Why on earth would you not use them they made it so easy for us to not have to deal with at all. They pull right up and load the trash bin at our business then they come back and dump it twice a week. If we fill it more they will come back more often. One of our best investments is using Suburban Waste Services.

5
★★★★★

Why on earth would you not use them they made it so easy for us to not have to deal with at all. They pull right up and load the trash bin at our business then they come back and dump it twice a week. If we fill it more they will come back more often. One of our best investments is using Suburban Waste Services.

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