Advanced Laser & Anti-Aging Medical Center

★★★☆☆

Personal Services

Personal Services
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i went a bunch of times (in 07 and 08) for acne, and he never really cured it

also, for removing moles, i needed 4 removed,
he removed 2, then made me come back for a second appt to remove the other two (so he could bill insurance twice, i am sure)

he was near me, and i had insurance, so i didnt mind too much at the time

after like the third or fourth visit, and no real improvement on the acne,
he suggested a citrus chemical peel

i had insurance at the time (but no job)
i said ok, if its covered by insurance

he told me it was, and did the (5 minute) procedure

insurance rejected the claim for the chemical peel,
then dr seltzer billed me

i called to office when i got the bill (for $241)
and told them the doctor said it would be covered

they told me, regardless of what Dr Seltzer had said), i had signed a patient responsibilty form,
and as such, ultimately...
i was responsible.

finally i wrote the doctor, he admitted that he did say it would be covered,
and if i paid the bill, he'd give me half off

what?

he was the one who told me it would be covered!

and now he wanted me to pay $120 for a procedure that i would have never gotten if he hadn't had told me it was covered by my insurance (and a procedure that didn't even help with the acne either, btw)

naturally i didn't agree to that,

finally i got him to agree to waive the bill
(after he made me jump through all kinds of hoops, like writing him a letter explaining the situation, writing a letter to the insurance company, calling and fighting the insurance company to pay him, etc)

and although (after all that) he finally said he would waive the bill,
he didnt

instead, he reported me to a credit agency
so now i am getting hounded day and night
for the bill
from this guy's collection service

so, in the following three years (my visit to him was in 08, its 2011 now)
i call his billing office, and they always say they will check with the doctor, and get back to me
(they never do)

the bill remains on my credit report
and the collection agency still calls,
saying i am responsible.

sorry to ramble, but this guy is the worst!

it was a horrible experience,
do not go to this guy under ANY circumstance

1
★☆☆☆☆

i went a bunch of times (in 07 and 08) for acne, and he never really cured it

also, for removing moles, i needed 4 removed,
he removed 2, then made me come back for a second appt to remove the other two (so he could bill insurance twice, i am sure)

he was near me, and i had insurance, so i didnt mind too much at the time

after like the third or fourth visit, and no real improvement on the acne,
he suggested a citrus chemical peel

i had insurance at the time (but no job)
i said ok, if its covered by insurance

he told me it was, and did the (5 minute) procedure

insurance rejected the claim for the chemical peel,
then dr seltzer billed me

i called to office when i got the bill (for $241)
and told them the doctor said it would be covered

they told me, regardless of what Dr Seltzer had said), i had signed a patient responsibilty form,
and as such, ultimately...
i was responsible.

finally i wrote the doctor, he admitted that he did say it would be covered,
and if i paid the bill, he'd give me half off

what?

he was the one who told me it would be covered!

and now he wanted me to pay $120 for a procedure that i would have never gotten if he hadn't had told me it was covered by my insurance (and a procedure that didn't even help with the acne either, btw)

naturally i didn't agree to that,

finally i got him to agree to waive the bill
(after he made me jump through all kinds of hoops, like writing him a letter explaining the situation, writing a letter to the insurance company, calling and fighting the insurance company to pay him, etc)

and although (after all that) he finally said he would waive the bill,
he didnt

instead, he reported me to a credit agency
so now i am getting hounded day and night
for the bill
from this guy's collection service

so, in the following three years (my visit to him was in 08, its 2011 now)
i call his billing office, and they always say they will check with the doctor, and get back to me
(they never do)

the bill remains on my credit report
and the collection agency still calls,
saying i am responsible.

sorry to ramble, but this guy is the worst!

it was a horrible experience,
do not go to this guy under ANY circumstance

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.

Dr. Seltzer came highly recommended by a colleague whose entire family have been patients of Dr. S for years. I hesitated in making the appointment as I live in WLA and didn??t really want to make the drive to Pasadena. My friend told me I would not be sorry, so I made the appointment. I found Dr. S and his staff to be professional, kind, compassionate and on their game. Before my first appt. was over, they had confirmed insurance coverage and I was on my way. I have since been to his office two more times and plan to have all my procedures done by Dr. Seltzer.

5
★★★★★

Dr. Seltzer came highly recommended by a colleague whose entire family have been patients of Dr. S for years. I hesitated in making the appointment as I live in WLA and didn??t really want to make the drive to Pasadena. My friend told me I would not be sorry, so I made the appointment. I found Dr. S and his staff to be professional, kind, compassionate and on their game. Before my first appt. was over, they had confirmed insurance coverage and I was on my way. I have since been to his office two more times and plan to have all my procedures done by Dr. Seltzer.

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.

Conveyor belt approach.I was hoping to develop an ongoing relationship with this practice but will not go back. Neither do they care... The office is somewhat messy and drab, the "sales" people are OK - selling, the doctor is neither connecting nor very much listening, the end result: mixed to so-so. Follow-up non existent.Went in with a couple of cosmetic issues and as a first I had Restylane injected in the lines above my lip and hoped to get a little plumping in the lower lip. Results are asymmetrical (which happens) and nothing was done with the lower lip. Cost: $1,100 for two syringes.

2
★★☆☆☆

Conveyor belt approach.I was hoping to develop an ongoing relationship with this practice but will not go back. Neither do they care... The office is somewhat messy and drab, the "sales" people are OK - selling, the doctor is neither connecting nor very much listening, the end result: mixed to so-so. Follow-up non existent.Went in with a couple of cosmetic issues and as a first I had Restylane injected in the lines above my lip and hoped to get a little plumping in the lower lip. Results are asymmetrical (which happens) and nothing was done with the lower lip. Cost: $1,100 for two syringes.

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