Honda

★★★★☆
  • 1709 Howell Mill Rd NW

    Atlanta, GA 30318

    Map & Directions
  • 404-351-4240

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Home & Garden
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Paris On Ponce

716 Ponce de Leon Place NE Atlanta, GA

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Paris On Ponce

716 Ponce de Leon Place NE Atlanta, GA

3.6667 6
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I like it in here, they have the things that I need and they always make sure that they get what they want. I like that to a place, a place where they can deliver.

3
★★★★★

I like it in here, they have the things that I need and they always make sure that they get what they want. I like that to a place, a place where they can deliver.

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This is a great place for all of those upcoming students that wont have a real house, they have so many great little appliances that would really help you with your living.

3
★★★★★

This is a great place for all of those upcoming students that wont have a real house, they have so many great little appliances that would really help you with your living.

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Last week while mowing my lawn, my mower's engine cut out. I changed the oil, checked the filter... still nothing. So yesterday while looking for places to take my mower, I called up Bates Ace Hardware and spoke to Bradley in their power equipment department. After a detailed discussion of the problem, he told me to bring it in. I'm so happy I did.\n\nI pulled around to the side of their building, pushed a button to ring up Bradley, and he came down quickly to meet me. He took down my information and told me he would ""call me tomorrow"" and he promised he would get it running again quickly.\n\nFive hours later, Bradley called me and told me my mower was ready to pick up. He had taken the engine apart, cleaned it, changed two parts, and put it back together again. Moments later I had picked it up and I was on my way home again (after Bradley showed me that the engine starts and sounds good). Bradley even wished me a Happy Father's Day on the way out.\n\nAce Hardware knows they have to compete with Home Depot, Lowe's, and any other hardware store. Therefore, they go above and beyond in customer service and satisfaction. They are very friendly, understanding, and fast.\n\nThe cost for the repair was a reasonable $85, and Bradley assured me that if the cost is ever over $100, that they call first to let the customer know the problem and the estimate.\n\nIf you ever have lawnmower problems, call up Bates and you will be taken care of.

2
★★★★★

Last week while mowing my lawn, my mower's engine cut out. I changed the oil, checked the filter... still nothing. So yesterday while looking for places to take my mower, I called up Bates Ace Hardware and spoke to Bradley in their power equipment department. After a detailed discussion of the problem, he told me to bring it in. I'm so happy I did.\n\nI pulled around to the side of their building, pushed a button to ring up Bradley, and he came down quickly to meet me. He took down my information and told me he would ""call me tomorrow"" and he promised he would get it running again quickly.\n\nFive hours later, Bradley called me and told me my mower was ready to pick up. He had taken the engine apart, cleaned it, changed two parts, and put it back together again. Moments later I had picked it up and I was on my way home again (after Bradley showed me that the engine starts and sounds good). Bradley even wished me a Happy Father's Day on the way out.\n\nAce Hardware knows they have to compete with Home Depot, Lowe's, and any other hardware store. Therefore, they go above and beyond in customer service and satisfaction. They are very friendly, understanding, and fast.\n\nThe cost for the repair was a reasonable $85, and Bradley assured me that if the cost is ever over $100, that they call first to let the customer know the problem and the estimate.\n\nIf you ever have lawnmower problems, call up Bates and you will be taken care of.

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Wow, I'm surprised there hasn't been a review written. OK, the inside staff are great, 4 star great, but the lawn mower repair staff are ZERO. Took my lawn mower in for service and was told 2 weeks. 30 days later, still getting told at least 2 more weeks so I took my lawn mower back. During the last 30 days I attempted phone calls and either no answer of the ringing phone or some one would just lift the phone up and then hang up. Going in person to check and no one there (it's located under the store), just rows & rows of equipment to be repaired. When I asked for the lawn mower back, the clerk tried to tell me that they (Bates) had only had the lawn mower for 2 weeks instead of the 30 days of record ! Oh, the same clerk said that Commercial Customers are taken care of first.

1
★☆☆☆☆

Wow, I'm surprised there hasn't been a review written. OK, the inside staff are great, 4 star great, but the lawn mower repair staff are ZERO. Took my lawn mower in for service and was told 2 weeks. 30 days later, still getting told at least 2 more weeks so I took my lawn mower back. During the last 30 days I attempted phone calls and either no answer of the ringing phone or some one would just lift the phone up and then hang up. Going in person to check and no one there (it's located under the store), just rows & rows of equipment to be repaired. When I asked for the lawn mower back, the clerk tried to tell me that they (Bates) had only had the lawn mower for 2 weeks instead of the 30 days of record ! Oh, the same clerk said that Commercial Customers are taken care of first.

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.

Called for mower repair. They said bring it to the side of the bldg. I drove 25 minutes, went to the side, rang the bell. Operator said ""I'll let them know"". 10 minutes later, I called again. operator said ""I'll make sure they know you're there"". 10 minutes later, still no response, reloaded the mower and drove around to the front entrance. When inside and was told ""well, we don't have parts for Toro, and if it doesn't need a part and we can work on it, we are running 2 and 1/2 weeks minimum. Great service! Friendly but incompetent.

0
★☆☆☆☆

Called for mower repair. They said bring it to the side of the bldg. I drove 25 minutes, went to the side, rang the bell. Operator said ""I'll let them know"". 10 minutes later, I called again. operator said ""I'll make sure they know you're there"". 10 minutes later, still no response, reloaded the mower and drove around to the front entrance. When inside and was told ""well, we don't have parts for Toro, and if it doesn't need a part and we can work on it, we are running 2 and 1/2 weeks minimum. Great service! Friendly but incompetent.

Cons: If service is supposed to be the difference, that don't have

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your normal run of the mill place to get some things you will need as keys and garden tools. lawn care and bug killer! house locks and other items that you don't feel like running to a large change store for.

PROS: local
CONS: higher costs

3
★★★☆☆

your normal run of the mill place to get some things you will need as keys and garden tools. lawn care and bug killer! house locks and other items that you don't feel like running to a large change store for.

PROS: local
CONS: higher costs

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