Sherman Oaks Veterinary Group

★★☆☆☆
  • 13624 Moorpark Street

    Sherman Oaks, CA 91423

    Map & Directions
  • 818-784-9977

About Sherman Oaks Veterinary Group

Categories
  • Veterinarians
  • Emergency Vets
  • Animal Hospitals
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-W 7:30am-7pm, Th 7:30am-8pm, F 7:30am-6pm, Sa 8am-4pm, Su 9am-4pm
Special Offer
Contact us today!
Emails
  • so.vetgroup@yahoo.com
Phones
  • Mobile (818-788-6337)

Pets & Animals

Pets & Animals
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I also wish there were zero stars to give. What happened to this place? No principles. They overcharge, are sneaky with hidden charges and unnecessary steps. They take advantage of people's good intentions. Cheats. I reported them to the BBB, my credit card, and now I'm trying to find a way to let you know. Don't go here.

1
★☆☆☆☆

I also wish there were zero stars to give. What happened to this place? No principles. They overcharge, are sneaky with hidden charges and unnecessary steps. They take advantage of people's good intentions. Cheats. I reported them to the BBB, my credit card, and now I'm trying to find a way to let you know. Don't go here.

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.

Wish there were zero stars. Have been going there for years, but done with them. Overcharging and poor service and lack of concern.

1
★☆☆☆☆

Wish there were zero stars. Have been going there for years, but done with them. Overcharging and poor service and lack of concern.

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.

I was referred to this clinic by my brother who took his dogs here for holistic treatment. I've been taking my elderly cat here since 2008 for chronic constipation, and have become a regular here since. I started with the holistic approach accompanied by enemas and a laxative which was helping in the early stages, but then my cat progressively got worse. The holistic Doctor who practiced here retired and so I saw various different Doctors here. My cat was diagnosed improperly by the various Doctors as her condition worsened. The frequent visits to the clinic and treatments were costing a lot of money and took a lot of my time. The treatments my cat received while at the clinic always worked for ""short term relief"", but it was stressful on my cat and she remained unstable. My cat was there almost every week. \n\nAt this point, one of the various Doctors my cat saw at Sherman Oaks Vet group referred me to a Specialist at (Veterinary Specialists of the Valley). The Doctor there gave my cat an ultrasound, took more blood tests, and wanted to do surgery on my frail 18 year old cat and said that would solve the problem. The tests and consultation here were Very Expensive. I did not think my cat would survive the surgery, plus I couldn't afford it, $3000 + they said. I refused the surgery for my cat. The Doctor then prescribed more drugs in too small of a dose. While at the clinic, I told him to give her an enema since my cat was so backed up. He tried twice and was unsuccessful. I was very disappointed with my experience here.\n\nThe next day I took my cat back to Sherman Oaks Veterinary Group and found Dr. Clipsham. This was my first time seeing him and I was very impressed with his knowledge. His approach gave me hope that we could help my cat. He has more experience than most Doctors there. He took his time explaining to me the treatment options and gave my cat an enema which was successful right away. He did the appropriate research, consulted with specialists and changed the dosage on the medicine to the correct amounts. Now my cat's condition is stable and has been for the longest time in over a year. Dr. Clipsham has been a blessing in my life and in the care of my cat. He is a GREAT Doctor who takes a hands on approach and truly cares about his patients and clients. I highly recommended him to my family and friends. Thank you Dr. Clipsham!\n

2
★★★★☆

I was referred to this clinic by my brother who took his dogs here for holistic treatment. I've been taking my elderly cat here since 2008 for chronic constipation, and have become a regular here since. I started with the holistic approach accompanied by enemas and a laxative which was helping in the early stages, but then my cat progressively got worse. The holistic Doctor who practiced here retired and so I saw various different Doctors here. My cat was diagnosed improperly by the various Doctors as her condition worsened. The frequent visits to the clinic and treatments were costing a lot of money and took a lot of my time. The treatments my cat received while at the clinic always worked for ""short term relief"", but it was stressful on my cat and she remained unstable. My cat was there almost every week. \n\nAt this point, one of the various Doctors my cat saw at Sherman Oaks Vet group referred me to a Specialist at (Veterinary Specialists of the Valley). The Doctor there gave my cat an ultrasound, took more blood tests, and wanted to do surgery on my frail 18 year old cat and said that would solve the problem. The tests and consultation here were Very Expensive. I did not think my cat would survive the surgery, plus I couldn't afford it, $3000 + they said. I refused the surgery for my cat. The Doctor then prescribed more drugs in too small of a dose. While at the clinic, I told him to give her an enema since my cat was so backed up. He tried twice and was unsuccessful. I was very disappointed with my experience here.\n\nThe next day I took my cat back to Sherman Oaks Veterinary Group and found Dr. Clipsham. This was my first time seeing him and I was very impressed with his knowledge. His approach gave me hope that we could help my cat. He has more experience than most Doctors there. He took his time explaining to me the treatment options and gave my cat an enema which was successful right away. He did the appropriate research, consulted with specialists and changed the dosage on the medicine to the correct amounts. Now my cat's condition is stable and has been for the longest time in over a year. Dr. Clipsham has been a blessing in my life and in the care of my cat. He is a GREAT Doctor who takes a hands on approach and truly cares about his patients and clients. I highly recommended him to my family and friends. Thank you Dr. Clipsham!\n

.

Dr. Clipsham is absolutely AMAZING!!! He is everything you could ask for in a vet, and is the only reason I rate Sherman Oaks Vet with a 5. I have provided detailed information for my conclusion, for those of you who are curious:\n\n- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - \n\nSearching for the perfect vet is a difficult process. I say this out of experience. I am a very nurturing owner, and being that our Chester is the first dog we've ever owned we needed a patient vet who would explain things to us. I understand that the get in-get out process may work for some but my puppy actually needs attention. In the 6 months we've had him we've dealt with kennel cough, ear infections, ongoing allergies, eye irritations, and additional infections. Obviously I've been spending large amounts of money and time taking care of him and I needed a Dr. who would guide me through preventing these problems and helping him heal. Our search was over when we received a call one day from a Dr. Clipsham. He said he was suppose to have seen us that visit but was swamped and called to apologize. He then said he spent time to review our records and thoroughly explained many methods I could adopt in our daily regime to reduce my dogs re-occurring infection (even though I had never met this Dr. prior to the call), explaining that he wanted to work together to figure out the underlying cause. He actually cared about following up with me!!!!!! After seeing two handfulls of vets he was among the first vets to go the extra mile! He even got upset with me when I questioned giving Chester allergy medicine, even though I was struggling to maintain his infections through my holistic methods of vitamins alone. \n\nUnfortunately Chester is now a regular there, with the amount of visits we have paid this veterinary group, however I don't mind it at all with Dr. Clipsham there. I finally have piece of mind that my dog is being taken care of by a Dr. who cares about his health as much as I do. I have long stopped looking for other vets, and he is the only reason I rate this group a 5. I have actually recommended him to many of my friends, who now recommend him to their Petco clients/customers. He is absolutely AMAZING!!!

2
★★★★★

Dr. Clipsham is absolutely AMAZING!!! He is everything you could ask for in a vet, and is the only reason I rate Sherman Oaks Vet with a 5. I have provided detailed information for my conclusion, for those of you who are curious:\n\n- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - \n\nSearching for the perfect vet is a difficult process. I say this out of experience. I am a very nurturing owner, and being that our Chester is the first dog we've ever owned we needed a patient vet who would explain things to us. I understand that the get in-get out process may work for some but my puppy actually needs attention. In the 6 months we've had him we've dealt with kennel cough, ear infections, ongoing allergies, eye irritations, and additional infections. Obviously I've been spending large amounts of money and time taking care of him and I needed a Dr. who would guide me through preventing these problems and helping him heal. Our search was over when we received a call one day from a Dr. Clipsham. He said he was suppose to have seen us that visit but was swamped and called to apologize. He then said he spent time to review our records and thoroughly explained many methods I could adopt in our daily regime to reduce my dogs re-occurring infection (even though I had never met this Dr. prior to the call), explaining that he wanted to work together to figure out the underlying cause. He actually cared about following up with me!!!!!! After seeing two handfulls of vets he was among the first vets to go the extra mile! He even got upset with me when I questioned giving Chester allergy medicine, even though I was struggling to maintain his infections through my holistic methods of vitamins alone. \n\nUnfortunately Chester is now a regular there, with the amount of visits we have paid this veterinary group, however I don't mind it at all with Dr. Clipsham there. I finally have piece of mind that my dog is being taken care of by a Dr. who cares about his health as much as I do. I have long stopped looking for other vets, and he is the only reason I rate this group a 5. I have actually recommended him to many of my friends, who now recommend him to their Petco clients/customers. He is absolutely AMAZING!!!

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IF YOU LOVE YOUR PETS DO NOT TAKE THEM HERE !! So I took my dog SISSY in because he was coughing. The Dr. took x-rays and said it was walking pneumonia and sent us home with meds (total was over $1,000 ). Then, while Sissy was still taking the meds, I had a friend bring Sissy in again cause he was throwing up after eating, which did happen before, but was rare. NOW he puked EVERY time he ate. So the Dr. scared my friend into leaving Sissy overnight because supposedly he needs anti-nausea IV, he's dehydrated, etc.... and he takes another set of x-rays, then says Sissys spleen and pancreas are enlarged AND HE DIDN'T NOTICE IT ON THE FIRST SET OF X-RAYS !!! Now I'm feeding Sissy boiled chicken, beef, rice, nothing works, including the meds. My dog didn't need a night in the hospital, they just wanted money ( a little over $1,500 this time ). 2 weeks after all those meds are done, I take him in again because HE WAS EXACTLY THE SAME !!!! Still puking every time he ate. And Sissy's still coughing from the original reason I took him here !!The Dr. Robert Clipsham D.V.M. Sissys original Dr. was not in, so Dr. Shyla Franklin D.V.M comes in the room and tells me this isn't a follow up appointment because she's never looked at Sissy and I would have to pay for her to see Sissy because she has to look through all his records and it's like starting all over again. !Are you kidding me? This Dr. Shyla Franklin D.V.M had a horrible attitude and was so rude so I went OFF !!!! I've never reviewed anything online before, but I had to warn people who love their pet. The $ isn't the issue if my dog was in any way better, but he's still sick. And I know Vets just try to troubleshoot with sick dogs, and things don't always work, but EVERYONE in this office is rude as hell and the doctors seem incompetent. NEVER BRING YOUR PET HERE !!!!

0
★☆☆☆☆

IF YOU LOVE YOUR PETS DO NOT TAKE THEM HERE !! So I took my dog SISSY in because he was coughing. The Dr. took x-rays and said it was walking pneumonia and sent us home with meds (total was over $1,000 ). Then, while Sissy was still taking the meds, I had a friend bring Sissy in again cause he was throwing up after eating, which did happen before, but was rare. NOW he puked EVERY time he ate. So the Dr. scared my friend into leaving Sissy overnight because supposedly he needs anti-nausea IV, he's dehydrated, etc.... and he takes another set of x-rays, then says Sissys spleen and pancreas are enlarged AND HE DIDN'T NOTICE IT ON THE FIRST SET OF X-RAYS !!! Now I'm feeding Sissy boiled chicken, beef, rice, nothing works, including the meds. My dog didn't need a night in the hospital, they just wanted money ( a little over $1,500 this time ). 2 weeks after all those meds are done, I take him in again because HE WAS EXACTLY THE SAME !!!! Still puking every time he ate. And Sissy's still coughing from the original reason I took him here !!The Dr. Robert Clipsham D.V.M. Sissys original Dr. was not in, so Dr. Shyla Franklin D.V.M comes in the room and tells me this isn't a follow up appointment because she's never looked at Sissy and I would have to pay for her to see Sissy because she has to look through all his records and it's like starting all over again. !Are you kidding me? This Dr. Shyla Franklin D.V.M had a horrible attitude and was so rude so I went OFF !!!! I've never reviewed anything online before, but I had to warn people who love their pet. The $ isn't the issue if my dog was in any way better, but he's still sick. And I know Vets just try to troubleshoot with sick dogs, and things don't always work, but EVERYONE in this office is rude as hell and the doctors seem incompetent. NEVER BRING YOUR PET HERE !!!!

.

In summary, don't go to SOVG unless you are willing to tolerate some of the things that I experienced.\n\n1) Long holds on the phone when calling- just like when you call the DWP or phone company. Sometimes, they forget there is someone on hold. You then may have to call back after giving up on them remembering that there is someone on hold. Try to call for yourself to check.\n\n2) Being told that your pet needs ""very important (and expensive) and critical tests"" and then not being informed of the results properly or not at all. They said that someone would call be back with the results for my cat the next day, but they didn't call me back. I went there in person, only to find the waiting room packed. I waited for 2 hours in that waiting room until the place closed. Then Dr R talked to me about all kinds of things unrelated to my tests. I never did get the results from the tests as promised. I see that other reviews mention this as well. \n\n3) Being given wrong medications in my prescription kit. Among the items given to me was a dog medication (I had a cat).\n\n4) Determining (or verifying on the internet perhaps) the correct and detailed instructions for your pet's prescriptions. For example, one medication read ""give 2 times daily"". I found that the absolutely correct instructions should have read ""within 10 minutes before or 1 hour after meals. Being that medication neutralized stomach aspects, there was a big difference.\n\n5) Having your privacy invaded by their front office procedures. For example, the charge-out procedure consists of one of the personnel yelling out your name across the waiting room, followed by the ""charge-out amount"". JOHN SMITH- THAT WILL BE $543.69! \n\n6) Situations that may waste your time and patience. One morning on the phone, I asked them whether I could get a medication in liquid form instead of pill form. They told me that I could pick up the meds at noon. I was on my way there to pick it up, when I get a call from a pharmacy miles away, saying that my meds were ready. The folks at SOVG didn't inform me of the ""change in plans"" which caused me to be late for my own commitments, since I then had to drive across town to get the meds. \n\n\nP.S. I should have read these internet reviews (especially on ""yelp"") before selecting a vet for my sick cat. In particular, the review which read:\n\n""I recently recounted this story to a friend of mine, who used to work at Sherman Oaks Vet. She said that their M.O. there is getting rich. Their doctors make $500 just for showing up, and their employees make a massive commission off of everything they sell, and most of their clientele is a bunch of bored housewives, too rich and clueless to question or care. She said they try to upsell everyone, even people who are struggling to make ends meet. That's actually why my friend decided to quit working there, she was disgusted by that. ""\n\nThis may explain some of what goes on at $OVG.\n

0
★☆☆☆☆

In summary, don't go to SOVG unless you are willing to tolerate some of the things that I experienced.\n\n1) Long holds on the phone when calling- just like when you call the DWP or phone company. Sometimes, they forget there is someone on hold. You then may have to call back after giving up on them remembering that there is someone on hold. Try to call for yourself to check.\n\n2) Being told that your pet needs ""very important (and expensive) and critical tests"" and then not being informed of the results properly or not at all. They said that someone would call be back with the results for my cat the next day, but they didn't call me back. I went there in person, only to find the waiting room packed. I waited for 2 hours in that waiting room until the place closed. Then Dr R talked to me about all kinds of things unrelated to my tests. I never did get the results from the tests as promised. I see that other reviews mention this as well. \n\n3) Being given wrong medications in my prescription kit. Among the items given to me was a dog medication (I had a cat).\n\n4) Determining (or verifying on the internet perhaps) the correct and detailed instructions for your pet's prescriptions. For example, one medication read ""give 2 times daily"". I found that the absolutely correct instructions should have read ""within 10 minutes before or 1 hour after meals. Being that medication neutralized stomach aspects, there was a big difference.\n\n5) Having your privacy invaded by their front office procedures. For example, the charge-out procedure consists of one of the personnel yelling out your name across the waiting room, followed by the ""charge-out amount"". JOHN SMITH- THAT WILL BE $543.69! \n\n6) Situations that may waste your time and patience. One morning on the phone, I asked them whether I could get a medication in liquid form instead of pill form. They told me that I could pick up the meds at noon. I was on my way there to pick it up, when I get a call from a pharmacy miles away, saying that my meds were ready. The folks at SOVG didn't inform me of the ""change in plans"" which caused me to be late for my own commitments, since I then had to drive across town to get the meds. \n\n\nP.S. I should have read these internet reviews (especially on ""yelp"") before selecting a vet for my sick cat. In particular, the review which read:\n\n""I recently recounted this story to a friend of mine, who used to work at Sherman Oaks Vet. She said that their M.O. there is getting rich. Their doctors make $500 just for showing up, and their employees make a massive commission off of everything they sell, and most of their clientele is a bunch of bored housewives, too rich and clueless to question or care. She said they try to upsell everyone, even people who are struggling to make ends meet. That's actually why my friend decided to quit working there, she was disgusted by that. ""\n\nThis may explain some of what goes on at $OVG.\n

.

In summary, don't go to SOVG unless you are willing to tolerate some of the things that I experienced.

1) Long holds on the phone when calling- just like when you call the DWP or phone company. Sometimes, they forget there is someone on hold. You then may have to call back after giving up on them remembering that there is someone on hold. Try to call for yourself to check.

2) Being told that your pet needs "very important (and expensive) and critical tests" and then not being informed of the results properly or not at all. They said that someone would call be back with the results for my cat the next day, but they didn't call me back. I went there in person, only to find the waiting room packed. I waited for 2 hours in that waiting room until the place closed. Then Dr R talked to me about all kinds of things unrelated to my tests. I never did get the results from the tests as promised. I see that other reviews mention this as well.

3) Being given wrong medications in my prescription kit. Among the items given to me was a dog medication (I had a cat).

4) Determining (or verifying on the internet perhaps) the correct and detailed instructions for your pet's prescriptions. For example, one medication read "give 2 times daily". I found that the absolutely correct instructions should have read "within 10 minutes before or 1 hour after meals. Being that medication neutralized stomach aspects, there was a big difference.

5) Having your privacy invaded by their front office procedures. For example, the charge-out procedure consists of one of the personnel yelling out your name across the waiting room, followed by the "charge-out amount". JOHN SMITH- THAT WILL BE $543.69!

6) Situations that may waste your time and patience. One morning on the phone, I asked them whether I could get a medication in liquid form instead of pill form. They told me that I could pick up the meds at noon. I was on my way there to pick it up, when I get a call from a pharmacy miles away, saying that my meds were ready. The folks at SOVG didn't inform me of the "change in plans" which caused me to be late for my own commitments, since I then had to drive across town to get the meds.

P.S. I should have read these internet reviews (especially yelp.com) before selecting a vet for my sick cat. In particular, the review which read:

"I recently recounted this story to a friend of mine, who used to work at Sherman Oaks Vet. She said that their M.O. there is getting rich. Their doctors make $500 just for showing up, and their employees make a massive commission off of everything they sell, and most of their clientele is a bunch of bored housewives, too rich and clueless to question or care. She said they try to upsell everyone, even people who are struggling to make ends meet. That's actually why my friend decided to quit working there, she was disgusted by that. "

This may explain some of what goes on at $OVG.

1
★☆☆☆☆

In summary, don't go to SOVG unless you are willing to tolerate some of the things that I experienced.

1) Long holds on the phone when calling- just like when you call the DWP or phone company. Sometimes, they forget there is someone on hold. You then may have to call back after giving up on them remembering that there is someone on hold. Try to call for yourself to check.

2) Being told that your pet needs "very important (and expensive) and critical tests" and then not being informed of the results properly or not at all. They said that someone would call be back with the results for my cat the next day, but they didn't call me back. I went there in person, only to find the waiting room packed. I waited for 2 hours in that waiting room until the place closed. Then Dr R talked to me about all kinds of things unrelated to my tests. I never did get the results from the tests as promised. I see that other reviews mention this as well.

3) Being given wrong medications in my prescription kit. Among the items given to me was a dog medication (I had a cat).

4) Determining (or verifying on the internet perhaps) the correct and detailed instructions for your pet's prescriptions. For example, one medication read "give 2 times daily". I found that the absolutely correct instructions should have read "within 10 minutes before or 1 hour after meals. Being that medication neutralized stomach aspects, there was a big difference.

5) Having your privacy invaded by their front office procedures. For example, the charge-out procedure consists of one of the personnel yelling out your name across the waiting room, followed by the "charge-out amount". JOHN SMITH- THAT WILL BE $543.69!

6) Situations that may waste your time and patience. One morning on the phone, I asked them whether I could get a medication in liquid form instead of pill form. They told me that I could pick up the meds at noon. I was on my way there to pick it up, when I get a call from a pharmacy miles away, saying that my meds were ready. The folks at SOVG didn't inform me of the "change in plans" which caused me to be late for my own commitments, since I then had to drive across town to get the meds.

P.S. I should have read these internet reviews (especially yelp.com) before selecting a vet for my sick cat. In particular, the review which read:

"I recently recounted this story to a friend of mine, who used to work at Sherman Oaks Vet. She said that their M.O. there is getting rich. Their doctors make $500 just for showing up, and their employees make a massive commission off of everything they sell, and most of their clientele is a bunch of bored housewives, too rich and clueless to question or care. She said they try to upsell everyone, even people who are struggling to make ends meet. That's actually why my friend decided to quit working there, she was disgusted by that. "

This may explain some of what goes on at $OVG.

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.

My cat has been with Dr. Clipsham for the past 6 years. He's amazing and the most thorough vet I have ever worked with. He treated my then-14-year old kitty for cancer last year. We caught it early enough and she is a strong 15 1/2 year old now. He recommends lots of preventative and natural medicine and he never rushes you out the door. My questions have always been answered when I leave. He gets 5 stars.

The office is very busy and the ladies behind the desk are often preoccupied and not customer service oriented. Hence, the 4 stars.

To me, the great care from Dr. Clipsham is worth the 10 minute hassle at the front desk.

Make an appointment, don't walk-in.

4
★★★★☆

My cat has been with Dr. Clipsham for the past 6 years. He's amazing and the most thorough vet I have ever worked with. He treated my then-14-year old kitty for cancer last year. We caught it early enough and she is a strong 15 1/2 year old now. He recommends lots of preventative and natural medicine and he never rushes you out the door. My questions have always been answered when I leave. He gets 5 stars.

The office is very busy and the ladies behind the desk are often preoccupied and not customer service oriented. Hence, the 4 stars.

To me, the great care from Dr. Clipsham is worth the 10 minute hassle at the front desk.

Make an appointment, don't walk-in.

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.

I called Sherman Oaks Veterinary Group on a Saturday, at 8:30 a.m., to make an appointment to have Petey, my ill cat, euthanized. I was seen at 9:30 a.m., held my cat in my arms until the end.\r\n\r\nNot only was the doctor and staff extremely compassionate, but I received a sympathy card three days later, with handwritten messages from the doctor and four of the staff members. And they didn?t even know me or my cat until that Saturday. Well, they will get to know my three dogs and remaining two cats, and it is comforting to know that my pets will be treated by people who care. \r\n

2
★★★★★

I called Sherman Oaks Veterinary Group on a Saturday, at 8:30 a.m., to make an appointment to have Petey, my ill cat, euthanized. I was seen at 9:30 a.m., held my cat in my arms until the end.\r\n\r\nNot only was the doctor and staff extremely compassionate, but I received a sympathy card three days later, with handwritten messages from the doctor and four of the staff members. And they didn?t even know me or my cat until that Saturday. Well, they will get to know my three dogs and remaining two cats, and it is comforting to know that my pets will be treated by people who care. \r\n

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If you look at the blogs on this place you will see many reviews, most of them bad, which is why they get an average of two stars out of 5, last time I checked. What you read is true; they do all kinds of unnecessary tests and procedures so they can ratchet up the price, and they don't really care if they drain your wallet and put your animal through all kinds of nonsense in the process. I told them I wanted my dog checked for a tenant tear and they did a pile or x rays and then told me the x rays would not detect a tenant tear and that I should come back the following Monday when a vet was there that could manipulate the knee of my dog which would determine a tear. So, why did I spend close to 400 dollars again??? Stay away from this joint.

1
★☆☆☆☆

If you look at the blogs on this place you will see many reviews, most of them bad, which is why they get an average of two stars out of 5, last time I checked. What you read is true; they do all kinds of unnecessary tests and procedures so they can ratchet up the price, and they don't really care if they drain your wallet and put your animal through all kinds of nonsense in the process. I told them I wanted my dog checked for a tenant tear and they did a pile or x rays and then told me the x rays would not detect a tenant tear and that I should come back the following Monday when a vet was there that could manipulate the knee of my dog which would determine a tear. So, why did I spend close to 400 dollars again??? Stay away from this joint.

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Has anyone else had anything like this happen? I have been going to this vet for 15 years - they are rediculously expensive but I have trusted them up until now! They said his hip got dislocated somehow but he was just fine when I brought him in. Two surgeries later - tons of money - now I just found out that his hip is dislocated again because the ""broken leg"" wasn't repaired well!! What broken leg - they never said that his leg was broken. This makes so much sense now - the recovery has been so so long - well of course if he was trying to heal from a broken leg and an dislocated hip!!! Help - any thoughts anyone?

0
★☆☆☆☆

Has anyone else had anything like this happen? I have been going to this vet for 15 years - they are rediculously expensive but I have trusted them up until now! They said his hip got dislocated somehow but he was just fine when I brought him in. Two surgeries later - tons of money - now I just found out that his hip is dislocated again because the ""broken leg"" wasn't repaired well!! What broken leg - they never said that his leg was broken. This makes so much sense now - the recovery has been so so long - well of course if he was trying to heal from a broken leg and an dislocated hip!!! Help - any thoughts anyone?

.

Dr. Hickam was very concerned about my dog and was able to diagnose him when another vet misdiagnosed him prior. Not sure if he was over tested or medicated but she was the only one who figured it out and told me what to do. She was very kind to my dog and upset when I didn't initially follow her directions so it shows she cares. Office staff seems very busy.

2
★★★★☆

Dr. Hickam was very concerned about my dog and was able to diagnose him when another vet misdiagnosed him prior. Not sure if he was over tested or medicated but she was the only one who figured it out and told me what to do. She was very kind to my dog and upset when I didn't initially follow her directions so it shows she cares. Office staff seems very busy.

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They should read their reviews all over the internet: rude people at the desk, greedy, errors. These are not here by accident! \r\n\r\nDr. Richter barely looked at my dog but spent a lot of time charging me for anything possible.\r\n\r\nAfter two years of going their monthly, I'd have expected them to regard my dog and I as valued customers. They didn't even ""see"" her, letting her hypothyroidism go unnoticed for nine months, despite all her symptoms. \r\n\r\nChasing money, money, money is going to leave them with no one but rich nutcases as clients--but maybe that is what they want.

0
★☆☆☆☆

They should read their reviews all over the internet: rude people at the desk, greedy, errors. These are not here by accident! \r\n\r\nDr. Richter barely looked at my dog but spent a lot of time charging me for anything possible.\r\n\r\nAfter two years of going their monthly, I'd have expected them to regard my dog and I as valued customers. They didn't even ""see"" her, letting her hypothyroidism go unnoticed for nine months, despite all her symptoms. \r\n\r\nChasing money, money, money is going to leave them with no one but rich nutcases as clients--but maybe that is what they want.

Pros: doesn't smell

Cons: they don't know your animal

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This office was recommended to me and for minor things they seemed competent, although I go at all times of the day and they are ALWAYS way too crowded and busy.

It seems like they have a huge clientele, but it makes me nervous how little time and attention my dog gets from the vet.
They missed my dog's thyroid problem, although I brought her in for skin problems and weight gain--which happen to be two signs of hypothyroid problems. The vets don't seem to listen unless you get assertive and kind of impolite. I hate that--why can't people do their jobs right without the client having to be hardnosed with them???

I'd say what would improve their service would be to stop trying to get everyone in at the same time. They should limit appointments and the vets should spend adequate time reviewing each animal's chart before making "quickie" decisions that end up costing the client more money than was necessary. If they improved in this regard, I would recommend them more highly.

2
★★☆☆☆

This office was recommended to me and for minor things they seemed competent, although I go at all times of the day and they are ALWAYS way too crowded and busy.

It seems like they have a huge clientele, but it makes me nervous how little time and attention my dog gets from the vet.
They missed my dog's thyroid problem, although I brought her in for skin problems and weight gain--which happen to be two signs of hypothyroid problems. The vets don't seem to listen unless you get assertive and kind of impolite. I hate that--why can't people do their jobs right without the client having to be hardnosed with them???

I'd say what would improve their service would be to stop trying to get everyone in at the same time. They should limit appointments and the vets should spend adequate time reviewing each animal's chart before making "quickie" decisions that end up costing the client more money than was necessary. If they improved in this regard, I would recommend them more highly.

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Dr Scanlon ONLY.

The front office sucks, with a couple exceptions.

Mostly rude, lazy, etc...

However, 'part time' vet and holistic expert/accupunturist Dr. Nancy Scanlon is world class.

If you have a 'senior' dog or cat -- her understanding of arthritis and age issues is incredible.

She has cured dogs that others have wanted to put down.

Scanlon is the best!

I think she only works Weds- Fri..

5
★★★★★

Dr Scanlon ONLY.

The front office sucks, with a couple exceptions.

Mostly rude, lazy, etc...

However, 'part time' vet and holistic expert/accupunturist Dr. Nancy Scanlon is world class.

If you have a 'senior' dog or cat -- her understanding of arthritis and age issues is incredible.

She has cured dogs that others have wanted to put down.

Scanlon is the best!

I think she only works Weds- Fri..

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We have been taking our animals here for quite some time and love this place! It is very easy to get an appointment, they have great hours, and have drop-in times too. We LOVE Dr. Clipsham! He always takes his time when looking at our animals and goes above and beyond what he needs to do to make sure that your animal is okay. They provide many services here including acupuncture for your animals. The staff is also very friendly and knowledgeable.

5
★★★★★

We have been taking our animals here for quite some time and love this place! It is very easy to get an appointment, they have great hours, and have drop-in times too. We LOVE Dr. Clipsham! He always takes his time when looking at our animals and goes above and beyond what he needs to do to make sure that your animal is okay. They provide many services here including acupuncture for your animals. The staff is also very friendly and knowledgeable.

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The staff is great with my dog. The front desk is nice, the doctors really seem to care, and the back staff is always quick. I come in every other week with my pug for a nail trim and anal grand expression and it only takes ten, fifteen minutes tops. The guys in the back even put me in a room and showed me the best way to keep Buds ears and eyes clean. They even give him a bath from time to time. They really go out of their way to make my life easier.\n\nEveryone in the area must really love this place because it is always booked. They have a lot of loyal clients and you're usually in for a long wait if you come in near the end of the day but for the amount of care professionalism, waiting a little is a small price to pay.

2
★★★★☆

The staff is great with my dog. The front desk is nice, the doctors really seem to care, and the back staff is always quick. I come in every other week with my pug for a nail trim and anal grand expression and it only takes ten, fifteen minutes tops. The guys in the back even put me in a room and showed me the best way to keep Buds ears and eyes clean. They even give him a bath from time to time. They really go out of their way to make my life easier.\n\nEveryone in the area must really love this place because it is always booked. They have a lot of loyal clients and you're usually in for a long wait if you come in near the end of the day but for the amount of care professionalism, waiting a little is a small price to pay.

Pros: Great doctors. Some of the best in town.

Cons: A little slow.

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I love Sherman Oaks Vet! Everyone there loves my cat Brian and are always excited to see him. SOVG has been my one stop shop for years. They have food, shampoos, treats, and collars. They always have cats up for adoption, my daughter loves going to the vet with us just to see the kittens. The girls at the front are great with us and always try to get us in and out as quick as possible, even when the place is packed.
Dr. Scanlan has helped us tremendously with Brian. When we couldn't figure out why he wasn't eating, she was recommended to us for acupuncture which we are now firm believers in. She's amazing with him and he loves the attention. Now he's happy, healthy, and ready to roll.

5
★★★★★

I love Sherman Oaks Vet! Everyone there loves my cat Brian and are always excited to see him. SOVG has been my one stop shop for years. They have food, shampoos, treats, and collars. They always have cats up for adoption, my daughter loves going to the vet with us just to see the kittens. The girls at the front are great with us and always try to get us in and out as quick as possible, even when the place is packed.
Dr. Scanlan has helped us tremendously with Brian. When we couldn't figure out why he wasn't eating, she was recommended to us for acupuncture which we are now firm believers in. She's amazing with him and he loves the attention. Now he's happy, healthy, and ready to roll.

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Do NOT take your pet to Sherman Oaks Vet Group. I have been a customer for years, but unfortunately, I have watched their service and pet care decline over the last couple of years. Individual and personalized pet care used to be their first priority. Now,....it's pocketing your money. I am completely prepared to spend as much money as necessary for the care of my pet. (And they are one of the most expensive, if not the most expensive vets in the area.) I just spent $3000.00 on tests and care. I was fully prepared for this until I learned there was a four hundred dollar test that would have answered the question that $3000 paid for. The vet had no explanation for their behavior or decision making. In addition to this, they shaved half of my cat's fur off and conducted a procedure that I did NOT approve or have knowledge of!!! Imagine my surprise, shock and horror when I learned my cat had been shaved, restrained, and worked on without my approval or knowledge. AND, then they demanded I pay for this and would not give me my my cat until I did so. Do not, at any cost, take your animal to Sherman Oaks Vet Group. It simply isn't worth the risk.

1
★☆☆☆☆

Do NOT take your pet to Sherman Oaks Vet Group. I have been a customer for years, but unfortunately, I have watched their service and pet care decline over the last couple of years. Individual and personalized pet care used to be their first priority. Now,....it's pocketing your money. I am completely prepared to spend as much money as necessary for the care of my pet. (And they are one of the most expensive, if not the most expensive vets in the area.) I just spent $3000.00 on tests and care. I was fully prepared for this until I learned there was a four hundred dollar test that would have answered the question that $3000 paid for. The vet had no explanation for their behavior or decision making. In addition to this, they shaved half of my cat's fur off and conducted a procedure that I did NOT approve or have knowledge of!!! Imagine my surprise, shock and horror when I learned my cat had been shaved, restrained, and worked on without my approval or knowledge. AND, then they demanded I pay for this and would not give me my my cat until I did so. Do not, at any cost, take your animal to Sherman Oaks Vet Group. It simply isn't worth the risk.

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The DVMs are not board certified in any specialty. Scanlan treats cancer, but she's not an oncologist. EntirelyPets.com has joint supplements cheaper.

1
★☆☆☆☆

The DVMs are not board certified in any specialty. Scanlan treats cancer, but she's not an oncologist. EntirelyPets.com has joint supplements cheaper.

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My dog is a patient of Dr. Clipsham's - I have not seen other vets in the practice. Dr. Clipshim is caring, calm and is also the first vet who ever brought up preventative care - my golden takes fish oil daily based on his recommendations. My dog is 'men' skittish, but he takes his time and waits until she approaches him and is ready for the exam. She wouldn't willingly go with him to the lab for a blood draw, he suggested I lead her and allowed me to hold her while the blood was drawn. Called me early the next day with results. The place can be a literal zoo - appointments are key and I always call ahead for medication refills (her thyroid has shut down). My SIL took her very, very ill pound kitty to Dr. Clipsham - he quoted a price to treat, came in at that price and saved the cat - and he had expressed his own doubts over his ability to do so. I'll follow Dr. C whereever he goes.

5
★★★★★

My dog is a patient of Dr. Clipsham's - I have not seen other vets in the practice. Dr. Clipshim is caring, calm and is also the first vet who ever brought up preventative care - my golden takes fish oil daily based on his recommendations. My dog is 'men' skittish, but he takes his time and waits until she approaches him and is ready for the exam. She wouldn't willingly go with him to the lab for a blood draw, he suggested I lead her and allowed me to hold her while the blood was drawn. Called me early the next day with results. The place can be a literal zoo - appointments are key and I always call ahead for medication refills (her thyroid has shut down). My SIL took her very, very ill pound kitty to Dr. Clipsham - he quoted a price to treat, came in at that price and saved the cat - and he had expressed his own doubts over his ability to do so. I'll follow Dr. C whereever he goes.

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I've been a client of SOVG for several years, and my opinion of the practice is changing, and not necessarily for the better. My experiences with Drs. Clipsham, Ullman, and Wisely have all been positive. Dr. Clipsham is a genius when it comes to cats!, and takes excellent care of my babies. These three doctors show care and compassion for my pets as if they were their own. With those exceptions, it seems lately that it has become all about the money for most of the others. \r\n\r\nThe front desk staff runs hot and cold. A few of the girls are friendly and helpful, most are rude and impatient. One of them, (I think her name is Roxanne) is more interested in texting on her personal phone than she is in helping the clients. On a recent visit, I was saddened to learn that Jennifer M. is no longer there. She was always helpful, compassionate, and caring of the clients and their pets, and it wouldn't hurt the rest of the staff there to follow her example. Judy, Caroline, and Heather are all good, too.

0
★☆☆☆☆

I've been a client of SOVG for several years, and my opinion of the practice is changing, and not necessarily for the better. My experiences with Drs. Clipsham, Ullman, and Wisely have all been positive. Dr. Clipsham is a genius when it comes to cats!, and takes excellent care of my babies. These three doctors show care and compassion for my pets as if they were their own. With those exceptions, it seems lately that it has become all about the money for most of the others. \r\n\r\nThe front desk staff runs hot and cold. A few of the girls are friendly and helpful, most are rude and impatient. One of them, (I think her name is Roxanne) is more interested in texting on her personal phone than she is in helping the clients. On a recent visit, I was saddened to learn that Jennifer M. is no longer there. She was always helpful, compassionate, and caring of the clients and their pets, and it wouldn't hurt the rest of the staff there to follow her example. Judy, Caroline, and Heather are all good, too.

Pros: Some of the doctors

Cons: Most of the front desk

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Done with SOVG for good! Front Desk pushed me away with their crappy service and horrible attitude (not all, but at least a couple of the girls there are LOSING biz for the owner). Glad they did. Was prepared to pay $1000 - $1500 for a surgery/additional 'needed' procedures to remove some usually benign but potentially harmful growths on my Bulldog. Go to new Doc, who is HIGHLY recommended, with decades-long booming practice. He takes close look at the growths, checks my dog's heart, and says, ""It'll cost you about $200. OK?"" I give ONE STAR because I think there are some caring physicians at SOVG. BUT, they're greedy, and they're stupid for leading with little girls at the front desk who are rude to customers. So, one star.

0
★☆☆☆☆

Done with SOVG for good! Front Desk pushed me away with their crappy service and horrible attitude (not all, but at least a couple of the girls there are LOSING biz for the owner). Glad they did. Was prepared to pay $1000 - $1500 for a surgery/additional 'needed' procedures to remove some usually benign but potentially harmful growths on my Bulldog. Go to new Doc, who is HIGHLY recommended, with decades-long booming practice. He takes close look at the growths, checks my dog's heart, and says, ""It'll cost you about $200. OK?"" I give ONE STAR because I think there are some caring physicians at SOVG. BUT, they're greedy, and they're stupid for leading with little girls at the front desk who are rude to customers. So, one star.

Pros: Some caring physicians

Cons: Front Desk has MAJOR problems! Wildy overpriced!

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Done with SOVG for good! Front Desk pushed me away with their crappy service and horrible attitude (not all, but at least a couple of the girls there are LOSING biz for the owner). Glad they did. Was prepared to pay $1000 - $1500 for a surgery/additional 'needed' procedures to remove some usually benign but potentially harmful growths on my Bulldog. Go to new Doc, who is HIGHLY recommended, with decades-long booming practice. He takes close look at the growths, checks my dog's heart, and says, "It'll cost you about $200. OK?" I give ONE STAR because I think there are some caring physicians. BUT, they're greedy, and they're stupid for leading with little girls at the front desk who are rude to customers. So, one star.

1
★☆☆☆☆

Done with SOVG for good! Front Desk pushed me away with their crappy service and horrible attitude (not all, but at least a couple of the girls there are LOSING biz for the owner). Glad they did. Was prepared to pay $1000 - $1500 for a surgery/additional 'needed' procedures to remove some usually benign but potentially harmful growths on my Bulldog. Go to new Doc, who is HIGHLY recommended, with decades-long booming practice. He takes close look at the growths, checks my dog's heart, and says, "It'll cost you about $200. OK?" I give ONE STAR because I think there are some caring physicians. BUT, they're greedy, and they're stupid for leading with little girls at the front desk who are rude to customers. So, one star.

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SOOO overpriced but like Drs Richter and Clipshan. I think however, Dr. Clipshan may be more through and loves cats. DOn't like the female drs. Don't ask the front girls questions about your animal because they seem to get simple answers wrong. But like Judy and Jennifer M.

3
★★★☆☆

SOOO overpriced but like Drs Richter and Clipshan. I think however, Dr. Clipshan may be more through and loves cats. DOn't like the female drs. Don't ask the front girls questions about your animal because they seem to get simple answers wrong. But like Judy and Jennifer M.

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I ended up paying $820 for an antibiotic treatment but the first estimate I refused was between $1500 and $2000! My dog was sick and so weak he could barely walk so I took him to the Vet. After waiting for a while, they came back to me with X-Ray results and no clear diagnostic (pending test results). They offered an hospitalization for at least $1500 which I declined as I had no clear diagnosis yet and we couldn't spend that much money now. They released the dog for $820, I asked the manager if all these injections, tests, X-Rays (5 in total and they even argued they didn't charge 6), antibiotics (in addition to shots) were really necessary and no surprise, they said yes. The dog was doing perfectly fine the next day (at least they got the treatment right I agree) but still told me he has a serious virus and I should take him back for another exam and test. I didn't...

0
★☆☆☆☆

I ended up paying $820 for an antibiotic treatment but the first estimate I refused was between $1500 and $2000! My dog was sick and so weak he could barely walk so I took him to the Vet. After waiting for a while, they came back to me with X-Ray results and no clear diagnostic (pending test results). They offered an hospitalization for at least $1500 which I declined as I had no clear diagnosis yet and we couldn't spend that much money now. They released the dog for $820, I asked the manager if all these injections, tests, X-Rays (5 in total and they even argued they didn't charge 6), antibiotics (in addition to shots) were really necessary and no surprise, they said yes. The dog was doing perfectly fine the next day (at least they got the treatment right I agree) but still told me he has a serious virus and I should take him back for another exam and test. I didn't...

Pros: They care about the pets

Cons: They overcharge you...a lot!

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I ended up paying $820 for an antibiotic treatment but the first estimate I refused was between $1500 and $2000!My dog was sick and so weak he could barely walk so I took him to the Vet. After waiting for a while, they came back to me with X-Ray results and no clear diagnostic (pending blood test results). They offered an hospitalization for at least $1500 which I declined as I had no clear diagnosis yet and we couldn't spend that much money now. They released the dog for $820, I asked the manager if all these injections, tests, X-Rays (5 in total and they even argued they didn't charge 6), antibiotics (in addition to shots) were really necessary and no surprise, they said yes. The dog was doing perfectly fine the next day (at least they got the treatment right I agree) but still told me he has a serious virus and I should take him back for another exam and blood test. I didn't...

1
★☆☆☆☆

I ended up paying $820 for an antibiotic treatment but the first estimate I refused was between $1500 and $2000!My dog was sick and so weak he could barely walk so I took him to the Vet. After waiting for a while, they came back to me with X-Ray results and no clear diagnostic (pending blood test results). They offered an hospitalization for at least $1500 which I declined as I had no clear diagnosis yet and we couldn't spend that much money now. They released the dog for $820, I asked the manager if all these injections, tests, X-Rays (5 in total and they even argued they didn't charge 6), antibiotics (in addition to shots) were really necessary and no surprise, they said yes. The dog was doing perfectly fine the next day (at least they got the treatment right I agree) but still told me he has a serious virus and I should take him back for another exam and blood test. I didn't...

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I took my newly adopted puppy there because she had some red spots on her. These spots were not itching, puffy, oozing, nothing. The first time I went in, they said it might be an allergy, they don't know what to. So change her flee medication to what they sell there and they gave her a steroid shot and sent her home with antibiotics and some topical spray. That was $208...and they said if it was still there in 2 weeks, come back. I did not like the thought of a steroid shot but this is my first dog, and I blindly followed their advice. Two weeks later, I go back b/c the spots are still there. They take her to the back to do a skin scraping to see if it's a fungus AND they gave her ANOTHER steroid shot, with out asking if it was ok. I am not happy about this but also not brave enough to stand up for myself or my puppy. They give us two more pills to give her at home and that was $280. We give her the pills...she starts having signs of OVERDOSING! Yes OVERDOSING! She is panting uncontrollably, she starts peeing all over the house, drinking lots of water, not sleeping, and pacing all over. I look the pills up on the internet and it is MORE steroids and some more antibiotics. She is just a puppy! They are just red spots! And the internet site for the steroid they gave her, Prednisone, has a large warning on the page about not using it if you have a fungal infection. Yet they were testing her for a fungal infection?! We called them to complain and they just justified it all. So $500 later, the spots are still there, my puppy has experienced an overdose and I will NEVER go back there again!

0
★☆☆☆☆

I took my newly adopted puppy there because she had some red spots on her. These spots were not itching, puffy, oozing, nothing. The first time I went in, they said it might be an allergy, they don't know what to. So change her flee medication to what they sell there and they gave her a steroid shot and sent her home with antibiotics and some topical spray. That was $208...and they said if it was still there in 2 weeks, come back. I did not like the thought of a steroid shot but this is my first dog, and I blindly followed their advice. Two weeks later, I go back b/c the spots are still there. They take her to the back to do a skin scraping to see if it's a fungus AND they gave her ANOTHER steroid shot, with out asking if it was ok. I am not happy about this but also not brave enough to stand up for myself or my puppy. They give us two more pills to give her at home and that was $280. We give her the pills...she starts having signs of OVERDOSING! Yes OVERDOSING! She is panting uncontrollably, she starts peeing all over the house, drinking lots of water, not sleeping, and pacing all over. I look the pills up on the internet and it is MORE steroids and some more antibiotics. She is just a puppy! They are just red spots! And the internet site for the steroid they gave her, Prednisone, has a large warning on the page about not using it if you have a fungal infection. Yet they were testing her for a fungal infection?! We called them to complain and they just justified it all. So $500 later, the spots are still there, my puppy has experienced an overdose and I will NEVER go back there again!

Cons: all

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These people will steal the gold out of your mouth if you fall asleep in the waiting room,There 2 separate sides and they try to pass you back and forth until you have no money ,They act all happy to see you and your pet and after a few times you realize its all about the money as they estimate and then even go over that number .They can be rude at the desk and you hear at least one customer every time complain about the bill.Try calling to ask 1 question they wont help but insist on a visit where you will have a prescription charged triple of anywhere else ,no crap had 1 I pay 100 for from my vet they charged over 300. Search around and don't support these places that pray upon us pet owners

1
★☆☆☆☆

These people will steal the gold out of your mouth if you fall asleep in the waiting room,There 2 separate sides and they try to pass you back and forth until you have no money ,They act all happy to see you and your pet and after a few times you realize its all about the money as they estimate and then even go over that number .They can be rude at the desk and you hear at least one customer every time complain about the bill.Try calling to ask 1 question they wont help but insist on a visit where you will have a prescription charged triple of anywhere else ,no crap had 1 I pay 100 for from my vet they charged over 300. Search around and don't support these places that pray upon us pet owners

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Dr.MacCray misdiagnosed my cat and had her overmedicated and doing poorly! Dr. Clipsham immediately picked up on the misdiagnose it and took her off the meds and she's doing beautifully. \r\n\r\nThe staff is rude and they're always over busy and sometimes it takes forever to get lab results back if you don't follow up, but if you see Dr.Clipsham, he's a GENIUS and will explain everything to you, take his time, and truly cares about the animals. He also holds additional post-graduate degrees along with his D.V.M.

2
★★★★☆

Dr.MacCray misdiagnosed my cat and had her overmedicated and doing poorly! Dr. Clipsham immediately picked up on the misdiagnose it and took her off the meds and she's doing beautifully. \r\n\r\nThe staff is rude and they're always over busy and sometimes it takes forever to get lab results back if you don't follow up, but if you see Dr.Clipsham, he's a GENIUS and will explain everything to you, take his time, and truly cares about the animals. He also holds additional post-graduate degrees along with his D.V.M.

Pros: Ambience, Parking

Cons: Service, Overpriced

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My Yo-Yo is in kitty heaven now (sniff-sniff) but Dr. Clipshan made it as painless as he could for ME and my baby. If you are looking
for a kind, caring and loves Vet who actually loves animals - Dr. Clipshan is the VET for you.

Jennifer (very nice) made sure I got to Dr. Clipshan - she's a major cat lover, too. ... Heather is just a sweetie, she let me cry all over her shoulder and showed me such kindness as well.

4
★★★★☆

My Yo-Yo is in kitty heaven now (sniff-sniff) but Dr. Clipshan made it as painless as he could for ME and my baby. If you are looking
for a kind, caring and loves Vet who actually loves animals - Dr. Clipshan is the VET for you.

Jennifer (very nice) made sure I got to Dr. Clipshan - she's a major cat lover, too. ... Heather is just a sweetie, she let me cry all over her shoulder and showed me such kindness as well.

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Although I have never taken my animals here for any kind of treatment, I have been in several times to pick up some prescription food for my cats. Its never a good vibe in this place and usually smells unclean. The last time I was in there I waited in line for 20 min with 15 other people before I was finally fed up with the lack of service being provided to the clients. I now get my prescription food at the same place I take my cats. I also found out that Sherman Oaks Veterinary Group has been charging me $4.00 more per small bag of food than everywhere else. There seems to be a real lack of integrity, respect and care at this place and I will no longer go there even to buy cat food.

0
★☆☆☆☆

Although I have never taken my animals here for any kind of treatment, I have been in several times to pick up some prescription food for my cats. Its never a good vibe in this place and usually smells unclean. The last time I was in there I waited in line for 20 min with 15 other people before I was finally fed up with the lack of service being provided to the clients. I now get my prescription food at the same place I take my cats. I also found out that Sherman Oaks Veterinary Group has been charging me $4.00 more per small bag of food than everywhere else. There seems to be a real lack of integrity, respect and care at this place and I will no longer go there even to buy cat food.

Pros: None that I know of

Cons: read the review

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If you have a cat than Dr. Clipsham is your man. After seeing another doctor at the same practice we brought our 4-month-old kitten to see Dr. Clipsham and boy could we tell the difference. You can tell he is a cat person and so could our kitten. He picked her up out of her cage and held her like a baby and she purred. And she usually hates strangers! He obviously loves animals and has our kitten's long-term health and happiness in mind. He took the time to talk to us and he gave us advice and let us ask plenty of questions unlike the last doctor we saw. If you have a cat like us I'd highly recommend going to the Sherman Oaks Vet. Group and asking for Dr. Clipsham.

4
★★★★☆

If you have a cat than Dr. Clipsham is your man. After seeing another doctor at the same practice we brought our 4-month-old kitten to see Dr. Clipsham and boy could we tell the difference. You can tell he is a cat person and so could our kitten. He picked her up out of her cage and held her like a baby and she purred. And she usually hates strangers! He obviously loves animals and has our kitten's long-term health and happiness in mind. He took the time to talk to us and he gave us advice and let us ask plenty of questions unlike the last doctor we saw. If you have a cat like us I'd highly recommend going to the Sherman Oaks Vet. Group and asking for Dr. Clipsham.

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2 out of 2 people found this review helpful.

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Be careful going to this place. I have been there twice and both times they charged me for things they didnt do - scratch that - they overcharged me for things they didnt do. The physical exam consists of the vet touching my dogs sides. Didnt look in ears - didnt check temperature - didnt look at teeth - as far as I could see they did nothing at all.

Last time I had my other dog there the expensive 'exam' consisted of the vet sniffing my dogs ear and telling me he might have an ear infection... I was charged for the visit and meds and they recommended a million things that were not needed and very pricey. You would think if they were going to diagnose an ear infection they would at least look in the dogs ear right? He showed no sign of an infection - no soreness or was or anything - I guess this vets nose is greater than modern diagnostics. I am not sure what that was all about except trying to get as much of my money as possible without helping the animal.

I honestly would be writing this if they just overcharged. I can at least understand that - but to overcharge without doing anything?? That is just too much.

1
★☆☆☆☆

Be careful going to this place. I have been there twice and both times they charged me for things they didnt do - scratch that - they overcharged me for things they didnt do. The physical exam consists of the vet touching my dogs sides. Didnt look in ears - didnt check temperature - didnt look at teeth - as far as I could see they did nothing at all.

Last time I had my other dog there the expensive 'exam' consisted of the vet sniffing my dogs ear and telling me he might have an ear infection... I was charged for the visit and meds and they recommended a million things that were not needed and very pricey. You would think if they were going to diagnose an ear infection they would at least look in the dogs ear right? He showed no sign of an infection - no soreness or was or anything - I guess this vets nose is greater than modern diagnostics. I am not sure what that was all about except trying to get as much of my money as possible without helping the animal.

I honestly would be writing this if they just overcharged. I can at least understand that - but to overcharge without doing anything?? That is just too much.

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2 out of 2 people found this review helpful.

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I have 2 schipperkes, a mother and a son. The female started gaining weight and within a few months couldn't complete a walk. The vets here diagnosed and treated her correctly and she is now her normal weight and can run as fast as her son. I only wish they could do the same for me.

But it did not stop there. The next year my dog started having headaches. I took her in. They found the pressure in her eye was high and arranged an immediate consult with an eye specialist. It turned out that my dog's optic nerve was under intense pressure and the dog would have gone blind within a few weeks if this had not been diagnosed correctly. As a result, we had an eye operation and she takes drops daily now but she can see.

For that kind of perceptive intelligence this practice has my attention and praise. My dogs are worth everything to me and I need vets who can tell me the truth even when my pocketbook doesn't like it. I know that I get what I pay for and I like what I get.
For the great folks on the front desk who manage many pets at the same time to bright vets who keep my dogs healthy I am thankful.

Anyone who says different can pick up my dog's .... without a bag.

5
★★★★★

I have 2 schipperkes, a mother and a son. The female started gaining weight and within a few months couldn't complete a walk. The vets here diagnosed and treated her correctly and she is now her normal weight and can run as fast as her son. I only wish they could do the same for me.

But it did not stop there. The next year my dog started having headaches. I took her in. They found the pressure in her eye was high and arranged an immediate consult with an eye specialist. It turned out that my dog's optic nerve was under intense pressure and the dog would have gone blind within a few weeks if this had not been diagnosed correctly. As a result, we had an eye operation and she takes drops daily now but she can see.

For that kind of perceptive intelligence this practice has my attention and praise. My dogs are worth everything to me and I need vets who can tell me the truth even when my pocketbook doesn't like it. I know that I get what I pay for and I like what I get.
For the great folks on the front desk who manage many pets at the same time to bright vets who keep my dogs healthy I am thankful.

Anyone who says different can pick up my dog's .... without a bag.

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1 out of 2 people found this review helpful.

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The vets here have been great. HOWEVER, some of the women at the front desk are incredible rude and condescending. Bonnie at the front desk is the WORST. Do anything you can to avoid dealing with her. She is rude, and will talk down to you if you ask any sort of question. I have considered changing vets simply based on Bonnie's behavior.

3
★★★☆☆

The vets here have been great. HOWEVER, some of the women at the front desk are incredible rude and condescending. Bonnie at the front desk is the WORST. Do anything you can to avoid dealing with her. She is rude, and will talk down to you if you ask any sort of question. I have considered changing vets simply based on Bonnie's behavior.

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3 out of 3 people found this review helpful.

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Most of the doctors are great. Dr Ullman. Wisely and Richter are all very good and helped me alot. I can't say the same about Dr McCray who rushes you along and does'nt listen to anything you have to say. Not a good vet IMHO. I wopuld only ask for the other vets to help you.

1
★☆☆☆☆

Most of the doctors are great. Dr Ullman. Wisely and Richter are all very good and helped me alot. I can't say the same about Dr McCray who rushes you along and does'nt listen to anything you have to say. Not a good vet IMHO. I wopuld only ask for the other vets to help you.

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5 out of 5 people found this review helpful.

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I am not impressed by the people that answer the phone. they put you on hold before youx can say anything. Shelby is the WORST and is nasty, and shorrt. Too bad they have her there to try to help owners and pets. Someone should get a clue about the needs of their clients

0
★☆☆☆☆

I am not impressed by the people that answer the phone. they put you on hold before youx can say anything. Shelby is the WORST and is nasty, and shorrt. Too bad they have her there to try to help owners and pets. Someone should get a clue about the needs of their clients

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I had bad experiences here. with Dr McCray After looking online, I found out that she has had her licsense sanctioned by the veterinary board of examiners in Sacramento!

1
★☆☆☆☆

I had bad experiences here. with Dr McCray After looking online, I found out that she has had her licsense sanctioned by the veterinary board of examiners in Sacramento!

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10 out of 10 people found this review helpful.

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I trusted these people to care for my baby when she was very sick after several expensive visits with Dr mcCray. Dr McCray only gave me only one choice for thousands of dollars and was neither compassionate or caring about my concern for my pet or my questions. At least she could have dressed up for the part by wearing something clean and not having wet hair like she rushed out of the shower to take my money. I left and found a wonderfol vet around the corner.

1
★☆☆☆☆

I trusted these people to care for my baby when she was very sick after several expensive visits with Dr mcCray. Dr McCray only gave me only one choice for thousands of dollars and was neither compassionate or caring about my concern for my pet or my questions. At least she could have dressed up for the part by wearing something clean and not having wet hair like she rushed out of the shower to take my money. I left and found a wonderfol vet around the corner.

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13 out of 13 people found this review helpful.

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On my last visit to this place I was picking up a med for my dog that she has been on for about ten years...the Med is always expensive @ $96 a bottle monthly, but the last time I went to get it, they told me the price was increased to $180... Almost double! I checked online and the medication is still the same price EVERYWHERE else. T\nhis was the last of many straws! I asked that my file be copied to transfer to another vet. Shelby (the worst of the bunch!) said I could come back in 2 hours to pick up the file.\tSo, I left and when I came back, they said the copier was broken and wouldn't be fixed till Monday...Thanks for the call!\nI recently switched to the Boulevard Pet Clinic in Studio City from the Sherman Oaks Vet Group (SOVG) where I had been taking my pets for 5+ years. I can't tell you how refreshing it is to have a front staff that remembers your name, and treats you kindly. There were only 2 out of the 10 or so people I dealt with @ SOVG that were friendly and knew my name (after more than 5 years!) They constantly ""misplaced"" my file, and gave me the wrong medications for my geriatric dog.\nWhile I am very appreciative of the care given to my 5 pets, especially Cali my 14 year old dog with epilepsy, and other issues, I think this office should stop taking new clients. They are way to busy which leads to mistakes.\n

0
★☆☆☆☆

On my last visit to this place I was picking up a med for my dog that she has been on for about ten years...the Med is always expensive @ $96 a bottle monthly, but the last time I went to get it, they told me the price was increased to $180... Almost double! I checked online and the medication is still the same price EVERYWHERE else. T\nhis was the last of many straws! I asked that my file be copied to transfer to another vet. Shelby (the worst of the bunch!) said I could come back in 2 hours to pick up the file.\tSo, I left and when I came back, they said the copier was broken and wouldn't be fixed till Monday...Thanks for the call!\nI recently switched to the Boulevard Pet Clinic in Studio City from the Sherman Oaks Vet Group (SOVG) where I had been taking my pets for 5+ years. I can't tell you how refreshing it is to have a front staff that remembers your name, and treats you kindly. There were only 2 out of the 10 or so people I dealt with @ SOVG that were friendly and knew my name (after more than 5 years!) They constantly ""misplaced"" my file, and gave me the wrong medications for my geriatric dog.\nWhile I am very appreciative of the care given to my 5 pets, especially Cali my 14 year old dog with epilepsy, and other issues, I think this office should stop taking new clients. They are way to busy which leads to mistakes.\n

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Our dog was having some issues with her hind legs and we took him to this place because our regular vet didn't have any appt times. After an examination, the vet ordered two injections, urine analysis, bloodwork, some anti-infammatory pills and some glucosimine condroitin pills. Total bill was $475, which seemed high, but I paid it. It turns out the 90 glucosimine pills they sold me for $76 are sold in 120 pill bottles online (the exact same product mind you) for $32. So I was feeling a little ripped off at that point, but I can live with it and will obviously buy the pills online from now on because they seem to be helping. What really got me upset is when Dr. McCray (the vet that we saw), called and said that after looking at the urine analysis there was something in the dog's urine and so she asked what we were feeding our dog. When I told her it was Innova Adult (and that we gave him a lot of VitaBones from Ralphs) she said "Innova's not working for you, you need to switch to Eukanuba or Science Diet". Now I am no expert on dog food, but we did a lot of research both online and by asking vets, pet store people at high-end stores etc. and came to the very strong conclusion that Innova is the absolute best, most healthy, most natural dry dog food on the market. Eukanuba and Science Diet are made by Proctor & Gamble and Colgate-Palmolive respectively and are notorious for using very low-grade food that is akin to road kill. Why would she recommend replacing a great, wholesome food with this crap? Needless to say, we will never take our precious dog back to this place. Maybe the other vets besides Dr. McCray are more knowledgeable or better overall, but this was the most blatantly bad advice I have ever received from a vet.

1
★☆☆☆☆

Our dog was having some issues with her hind legs and we took him to this place because our regular vet didn't have any appt times. After an examination, the vet ordered two injections, urine analysis, bloodwork, some anti-infammatory pills and some glucosimine condroitin pills. Total bill was $475, which seemed high, but I paid it. It turns out the 90 glucosimine pills they sold me for $76 are sold in 120 pill bottles online (the exact same product mind you) for $32. So I was feeling a little ripped off at that point, but I can live with it and will obviously buy the pills online from now on because they seem to be helping. What really got me upset is when Dr. McCray (the vet that we saw), called and said that after looking at the urine analysis there was something in the dog's urine and so she asked what we were feeding our dog. When I told her it was Innova Adult (and that we gave him a lot of VitaBones from Ralphs) she said "Innova's not working for you, you need to switch to Eukanuba or Science Diet". Now I am no expert on dog food, but we did a lot of research both online and by asking vets, pet store people at high-end stores etc. and came to the very strong conclusion that Innova is the absolute best, most healthy, most natural dry dog food on the market. Eukanuba and Science Diet are made by Proctor & Gamble and Colgate-Palmolive respectively and are notorious for using very low-grade food that is akin to road kill. Why would she recommend replacing a great, wholesome food with this crap? Needless to say, we will never take our precious dog back to this place. Maybe the other vets besides Dr. McCray are more knowledgeable or better overall, but this was the most blatantly bad advice I have ever received from a vet.

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14 out of 14 people found this review helpful.

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I gave it a try on 3 seperate occasions and in all 3 times my dog was needlessly ""tested"", and vaccinated. The prices are a bit steep at 50.00 for an office visit. I'm not sure these guys/gals are what they're cracked up to be. Horribly busy at all hours. I'm looking for another vet. Any help?

1
★★☆☆☆

I gave it a try on 3 seperate occasions and in all 3 times my dog was needlessly ""tested"", and vaccinated. The prices are a bit steep at 50.00 for an office visit. I'm not sure these guys/gals are what they're cracked up to be. Horribly busy at all hours. I'm looking for another vet. Any help?

Pros: Acupuntcure for dogs?

Cons: Not that great.

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What a god-awful place. From the ignorant, unprofessional, rude and uncaring front office staff to the doctors who care mostly about the fees they're generating, this place is one of the last vet practices I'd take a pet I love.

Dr. Ullman is decent and Dr. Clipsham is great and went above and beyond for my girl who was very sick but they are mere employees and have little power to change anything there.

Dr. Scanlan is one of the worst. When I was a new patient there and didn't know she didn't give a crap, I wrote to her about a couple of really bad experiences I had with the front office staff. She never contacted me, never spoke to me when I went back (to see another doctor) and would not make eye contact with me. I know she got my letter because I saw it in my file. A few months ago, I found out she was cited for negligence in 2006 by the California Veterinary Medical Board.

1
★☆☆☆☆

What a god-awful place. From the ignorant, unprofessional, rude and uncaring front office staff to the doctors who care mostly about the fees they're generating, this place is one of the last vet practices I'd take a pet I love.

Dr. Ullman is decent and Dr. Clipsham is great and went above and beyond for my girl who was very sick but they are mere employees and have little power to change anything there.

Dr. Scanlan is one of the worst. When I was a new patient there and didn't know she didn't give a crap, I wrote to her about a couple of really bad experiences I had with the front office staff. She never contacted me, never spoke to me when I went back (to see another doctor) and would not make eye contact with me. I know she got my letter because I saw it in my file. A few months ago, I found out she was cited for negligence in 2006 by the California Veterinary Medical Board.

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14 out of 14 people found this review helpful.

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This may not be the place for caring parents of pets. The waiting room is full of barking dogs jumping all over and the wait to get seen was nearly an hour. The doctor could have tried to at least to act a little more profesionol. before asking for a huge bill to see what was wrong with my dog. The hospital also smelled a little like urine, too.

2
★★☆☆☆

This may not be the place for caring parents of pets. The waiting room is full of barking dogs jumping all over and the wait to get seen was nearly an hour. The doctor could have tried to at least to act a little more profesionol. before asking for a huge bill to see what was wrong with my dog. The hospital also smelled a little like urine, too.

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12 out of 12 people found this review helpful.

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DO NOT bring your animals here. My cat had cancer. There wasn't anything to be done, but they insisted he stay for tests, etc. They had him for a week and they insisted I not check on him. He appeared fine when I brought him in, but after getting fuzzy reasons why he should be there, I picked him up. After telling me that he was doing 'great' I was shocked at his health. He was so bad off I had to put him to sleep immediately. Why didn't they tell me?

My aunt brought her dog there after being sick. They insisted she needed to say and after two weeks they still hadn't really come up with a diagnosis or why she should be there. My aunt, on her own, took her dog to a specialist and the specialist did an ultrasound. He could see right away cancer. Now, why didn't this place do that or mention it should be done? They are just racking up the bills at the expense of the health of your animal. One of the last times I was there, a doctor there admitted it. He was leaving. He said he was disgusted with their practice as they're told to inflate the charges.

Sherman Oaks Veterinary Group needs to be investigated!

1
★☆☆☆☆

DO NOT bring your animals here. My cat had cancer. There wasn't anything to be done, but they insisted he stay for tests, etc. They had him for a week and they insisted I not check on him. He appeared fine when I brought him in, but after getting fuzzy reasons why he should be there, I picked him up. After telling me that he was doing 'great' I was shocked at his health. He was so bad off I had to put him to sleep immediately. Why didn't they tell me?

My aunt brought her dog there after being sick. They insisted she needed to say and after two weeks they still hadn't really come up with a diagnosis or why she should be there. My aunt, on her own, took her dog to a specialist and the specialist did an ultrasound. He could see right away cancer. Now, why didn't this place do that or mention it should be done? They are just racking up the bills at the expense of the health of your animal. One of the last times I was there, a doctor there admitted it. He was leaving. He said he was disgusted with their practice as they're told to inflate the charges.

Sherman Oaks Veterinary Group needs to be investigated!

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14 out of 14 people found this review helpful.

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After bringing my dog in for an abscess (an office visit and a blood test that cost $250), I was given an estimate of $550 for a surgery she needed. When I picked her up after her surgery, I was presented with a bill for almost $900 and was then told she would probably need additional surgery. When I questioned the bill I was infuriated with the nickle and dime add on's that drove the bill to a ridiculous amount. I was then smuggly told "someone's got to pay to keep the lights on and for our glorious staff. (A verbatim quote)
My suggestion, go to Studio City Vet Hospital down the street on Ventura Blvd.

1
★☆☆☆☆

After bringing my dog in for an abscess (an office visit and a blood test that cost $250), I was given an estimate of $550 for a surgery she needed. When I picked her up after her surgery, I was presented with a bill for almost $900 and was then told she would probably need additional surgery. When I questioned the bill I was infuriated with the nickle and dime add on's that drove the bill to a ridiculous amount. I was then smuggly told "someone's got to pay to keep the lights on and for our glorious staff. (A verbatim quote)
My suggestion, go to Studio City Vet Hospital down the street on Ventura Blvd.

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14 out of 14 people found this review helpful.

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Inconsistent ... While I really like Dr. Richter, the owner of the practice, I have been disappointed with most of the other vets there. On our last visit I waited for over an hour in a treatment room and it was not the first time. High prices. If my dog needed surgery I would not hesitate to recommend Dr. Richter but for anything else the inconvenience and price is too high.

1
★★☆☆☆

Inconsistent ... While I really like Dr. Richter, the owner of the practice, I have been disappointed with most of the other vets there. On our last visit I waited for over an hour in a treatment room and it was not the first time. High prices. If my dog needed surgery I would not hesitate to recommend Dr. Richter but for anything else the inconvenience and price is too high.

Pros: very friendly office staff, clean facility, parking

Cons: long wait times, some of the practice vets unfriendly

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If you love your animal - DO NOT trust this Vet with your pet. Inept staff. Absolutely awful experience.

They must not have even opened the file on my animal before preforming surgery as they didn't take care of the primary concern. It was my mistake to bring my animal back to have them complete the process and they did a hasty job at that causing him to later be rushed to an emergency clinic over the weekend. My poor dog has been put under 3 times in 3 days as a result of their sloppy 'services.'

1
★☆☆☆☆

If you love your animal - DO NOT trust this Vet with your pet. Inept staff. Absolutely awful experience.

They must not have even opened the file on my animal before preforming surgery as they didn't take care of the primary concern. It was my mistake to bring my animal back to have them complete the process and they did a hasty job at that causing him to later be rushed to an emergency clinic over the weekend. My poor dog has been put under 3 times in 3 days as a result of their sloppy 'services.'

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12 out of 12 people found this review helpful.

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I've taken my dog and cat there for years. It's always a clean facility. The doctors in this practice are very thorough, kind and respectful. They're good with follow-up calls, too. And they're also good at recommending specialists when something is beyond their skill set.

I have always received good care here, and am very particular about the well-being of my pets. There's not another practice I'd recommend more.

4
★★★★☆

I've taken my dog and cat there for years. It's always a clean facility. The doctors in this practice are very thorough, kind and respectful. They're good with follow-up calls, too. And they're also good at recommending specialists when something is beyond their skill set.

I have always received good care here, and am very particular about the well-being of my pets. There's not another practice I'd recommend more.

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1 out of 5 people found this review helpful.

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At the Sherman Oaks Veterinary Group we are a team of professionals dedicated to providing your pet with the best possible veterinary care in a gentle, caring enviornment. We offer complete veterinary care for all stages of your pet's life.

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