Fry's Electronics

★★★★★
  • 4100 Northgate Blvd

    Sacramento, CA 95834

    Map & Directions
  • 916-286-5800

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I just want to thank the people working here at this repair center. They surely are professionals at their own field and I would continue to trust them.

5
★★★★★

I just want to thank the people working here at this repair center. They surely are professionals at their own field and I would continue to trust them.

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.

If you want quality electronics repair services, you'll not get disappointed with what you'll get at this repair shop. Quality service and the staffs are always ready to accommodate to your needs.

5
★★★★★

If you want quality electronics repair services, you'll not get disappointed with what you'll get at this repair shop. Quality service and the staffs are always ready to accommodate to your needs.

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I walked into this place looking for some computer parts, and they dint have anything close to it. So I had to order from amazon and wait for it to arrive instead. the most thing that amazed me is that they send me like ping pong from one

3
★★★★★

I walked into this place looking for some computer parts, and they dint have anything close to it. So I had to order from amazon and wait for it to arrive instead. the most thing that amazed me is that they send me like ping pong from one

.

Buy little store! Lots of items can get confusing but the staff helped make it all make sense.

Would recommend!

4
★★★★☆

Buy little store! Lots of items can get confusing but the staff helped make it all make sense.

Would recommend!

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This guy is warped. Retail stores allow returns for legitimate purchases that for one reason or another it doesn't work out. THIS GUY thinks Frys should incur the cost of labor, repackaging, and restocking on something he never even meant

3
★★★★★

This guy is warped. Retail stores allow returns for legitimate purchases that for one reason or another it doesn't work out. THIS GUY thinks Frys should incur the cost of labor, repackaging, and restocking on something he never even meant

.

Well i bought a laptop and it was great but the harddrive went out, i purchaced a service contract thing for 3yrs and they got me a new harddrive hella fast, they even gave me a loaner computer while they worked on it. I usually dont buy extended warrenties but this one paid off.

2
★★★★★

Well i bought a laptop and it was great but the harddrive went out, i purchaced a service contract thing for 3yrs and they got me a new harddrive hella fast, they even gave me a loaner computer while they worked on it. I usually dont buy extended warrenties but this one paid off.

.

yeah of course that have bad customer service retard... its a warehouse.... you dont go to home depot ether and get customer service... wooooooo

cheap shiit! watch out for returned products... dont buy things that are open

ohh yeah

2
★★★★★

yeah of course that have bad customer service retard... its a warehouse.... you dont go to home depot ether and get customer service... wooooooo

cheap shiit! watch out for returned products... dont buy things that are open

ohh yeah

Pros: cheep stuff

Cons: to much fun

.

This particular Fry's has one of the worst customer services I've ever experienced. The workers ignore and avoid you, the place is disorganized and dirty, and on top of all that the manager is extremely rude. He needs to take some communication classes, because he has the worst people skills I've ever seen. I went to Fry's asking for help because I locked my keys in my car and the manager said there was nothing he could do about it and told me to call triple AAA. So I did, and tried calling my mom for the triple AAA number, but she wouldn't pick up. At the same time I was also late for an appointment, so to save time I decided to look for tools at Frys to help me unlock my car door. I found 2 thin long drilling bit poles, each sold at about 25$ a piece, and bought them thinking I could return them afterwards. To my horror the manager turned me down, told me off in front of everyone saying, "How do you think I feel about you coming to MY store and buying something, using it, and returning it." The objects were in mint condition and I only used them for about 5 minutes. Then I replied saying, "I don't understand, I asked one of your workers and they said the return policy was 14 days." He gives me a lame excuse saying the items were "used" and I replied saying, "I don't understand this happens all the time, people buy things, try them out, and return them. They're not going to be returned in new condition." He snaps back again coldly,? What should I charge you for using it?" I thought to myself, do people get charged for trying out items in your store? I was so shocked that a manager was soo rude. I have never in my life had customer service as bad as that moment especially not from a high positioned manager. He then hands me the receipt and says, "I'm sorry we can't accept it." How can you not honor a policy? I told myself, I'm never coming to this Frys again. So, now I'm returning the items at another Frys store.

0
★☆☆☆☆

This particular Fry's has one of the worst customer services I've ever experienced. The workers ignore and avoid you, the place is disorganized and dirty, and on top of all that the manager is extremely rude. He needs to take some communication classes, because he has the worst people skills I've ever seen. I went to Fry's asking for help because I locked my keys in my car and the manager said there was nothing he could do about it and told me to call triple AAA. So I did, and tried calling my mom for the triple AAA number, but she wouldn't pick up. At the same time I was also late for an appointment, so to save time I decided to look for tools at Frys to help me unlock my car door. I found 2 thin long drilling bit poles, each sold at about 25$ a piece, and bought them thinking I could return them afterwards. To my horror the manager turned me down, told me off in front of everyone saying, "How do you think I feel about you coming to MY store and buying something, using it, and returning it." The objects were in mint condition and I only used them for about 5 minutes. Then I replied saying, "I don't understand, I asked one of your workers and they said the return policy was 14 days." He gives me a lame excuse saying the items were "used" and I replied saying, "I don't understand this happens all the time, people buy things, try them out, and return them. They're not going to be returned in new condition." He snaps back again coldly,? What should I charge you for using it?" I thought to myself, do people get charged for trying out items in your store? I was so shocked that a manager was soo rude. I have never in my life had customer service as bad as that moment especially not from a high positioned manager. He then hands me the receipt and says, "I'm sorry we can't accept it." How can you not honor a policy? I told myself, I'm never coming to this Frys again. So, now I'm returning the items at another Frys store.

Pros: Cheap computer parts.

Cons: Horrible customer service, disorganized and dirty, rude manager

 

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