Moss

★☆☆☆☆

About Moss

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  • Online Information Retrieval

Computer & Internet Services

Computer & Internet Services
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I have a registry with Moss and ordered some items 5-6 months ago. I have not received ANY of the items, nor has anyone on staff followed up on the order with me, returned phone calls or responded in any way that I would consider at all proactive.

Since the majority of items in their store are special order, I would never shop there again, since apparently they will take your money and never deliver the items!

It's a specialty boutique with premium pricing for the items that they sell, for that I expect better service, not worse. I wish I had just registered at Macys - and I loathe shopping at Macys.

0
★☆☆☆☆

I have a registry with Moss and ordered some items 5-6 months ago. I have not received ANY of the items, nor has anyone on staff followed up on the order with me, returned phone calls or responded in any way that I would consider at all proactive.

Since the majority of items in their store are special order, I would never shop there again, since apparently they will take your money and never deliver the items!

It's a specialty boutique with premium pricing for the items that they sell, for that I expect better service, not worse. I wish I had just registered at Macys - and I loathe shopping at Macys.

Pros: Amazing selection of highly-designed items

Cons: The worst customer service ever

 

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