Honda Cars of Katy

★★★★★
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BEWARE OF THIS DEALERSHIP!!! They lied to us and conned us. We went in to buy a new honda Pilot ex-l. Negotiated the deal of the car with a drive out price of $34,900. Then, went into Justins office, qualified for the 1.9% ext. Great. Then Justin says, hey, why not lease. It is so much better. Talked my husband into it. BUT, did not say the lease costs $3000 more!! When we signed, my husband noticed the higher amount and asked Justin why it said $37,800. Justin looked my husband in the eye and said don't worry, that is just a number the computer throws out, we have the car as negotiated for $34,900. well, a few days later our first statement arrives in the mail....$37,800. He blatantly lied to us. My husband has just left the dealership trying to sort it out and was lied to again. They now claim we never negotiated a price of $34,900, and that they cannot change the deal to what we origionally went in for, which was the $34,900 and the 1.9% interest rate. We phoned honda finance, and they said yes we can change it, they just need the dealership to do the paperwork So Justin lied AGAIN saying cannot be done. They care nothing for customer service, they will lie to you and steal your money. As this is what they have essentially done. They have stolen $3000 from us. We will now be going to the BBB, and going to higher powers at Honda to let them know that Honda of Katy are a bunch of lying thieves. NO integrity. No Morals. Do not go here. They will act nice, and turn on you like wolves. GO ELSEWHERE!!! I know someone will respond to this, and lie again. They could easily have remedied this situation that they deliberately caused, but are unscrupulous.

Shame on everyone at this dealership that so knowingly conned us. I have never met such deceitful people. 20 years of buying cars, and NEVER have I come across such a blatantly deceitful crowd.

NEVER AGAIN!! Honda of Katy stole $2900 from us, and refuse to correct their evil doings when caught. Just continue to lie!

1
★☆☆☆☆

BEWARE OF THIS DEALERSHIP!!! They lied to us and conned us. We went in to buy a new honda Pilot ex-l. Negotiated the deal of the car with a drive out price of $34,900. Then, went into Justins office, qualified for the 1.9% ext. Great. Then Justin says, hey, why not lease. It is so much better. Talked my husband into it. BUT, did not say the lease costs $3000 more!! When we signed, my husband noticed the higher amount and asked Justin why it said $37,800. Justin looked my husband in the eye and said don't worry, that is just a number the computer throws out, we have the car as negotiated for $34,900. well, a few days later our first statement arrives in the mail....$37,800. He blatantly lied to us. My husband has just left the dealership trying to sort it out and was lied to again. They now claim we never negotiated a price of $34,900, and that they cannot change the deal to what we origionally went in for, which was the $34,900 and the 1.9% interest rate. We phoned honda finance, and they said yes we can change it, they just need the dealership to do the paperwork So Justin lied AGAIN saying cannot be done. They care nothing for customer service, they will lie to you and steal your money. As this is what they have essentially done. They have stolen $3000 from us. We will now be going to the BBB, and going to higher powers at Honda to let them know that Honda of Katy are a bunch of lying thieves. NO integrity. No Morals. Do not go here. They will act nice, and turn on you like wolves. GO ELSEWHERE!!! I know someone will respond to this, and lie again. They could easily have remedied this situation that they deliberately caused, but are unscrupulous.

Shame on everyone at this dealership that so knowingly conned us. I have never met such deceitful people. 20 years of buying cars, and NEVER have I come across such a blatantly deceitful crowd.

NEVER AGAIN!! Honda of Katy stole $2900 from us, and refuse to correct their evil doings when caught. Just continue to lie!

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2 problems in 1 week - my 2012 pilot 11k miles. I brought in my broken key to be replaced. The dealer told me $190. I called Honda cust. serv. Honda arranged for a key to be replaced FREE!

While back at the dealer to replace the key, my

3
★★★★★

2 problems in 1 week - my 2012 pilot 11k miles. I brought in my broken key to be replaced. The dealer told me $190. I called Honda cust. serv. Honda arranged for a key to be replaced FREE!

While back at the dealer to replace the key, my

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I went to the express service location of this dealership for a routine oil change. I was greeted by the most rude service rep who reached into my car and checked the oil service indicator as if I don't know when to get my oil changed. When my vehicle was ready he blurted to me what services needed to be performed on my car. He gave no explanation of cost or reason for the services he was "upselling" and walked out the door. The cashier explained he is sometimes that way. I immediately complained but I am pretty sure nothing was done. This was the worst customer service I have ever received and I can guarantee I will never get service or purchase a vehicle from a place that employs such rude and abrasive people. It I went to the express service location of this dealership for a routine oil change. I was greeted by the most rude service rep who reached into my car and checked the oil service indicator as if I don't know when to get my oil changed. When my vehicle was ready he blurted to me what services needed to be performed on my car. He gave no explanation of cost or reason for the services he was "upselling" and walked out the door. The cashier explained he is sometimes that way. I immediately complained but I am pretty sure nothing was done. This was the worst customer service I have ever received and I can guarantee I will never get service or purchase a vehicle from a place that employs such rude and abrasive people. It couldn't have been a bad day for this man because the place just opened. I hate to see how other customers were treated later in the day. If you want to be treated like a human don't go here!!!!I went to the express service location of this dealership for a routine oil change. I was greeted by the most rude service rep who reached into my car and checked the oil service indicator as if I don't know when to get my oil changed. When my vehicle was ready he blurted to me what services needed to be performed on my car. He gave no explanation of cost or reason for the services he was "upselling" and walked out the door. The cashier explained he is sometimes that way. I immediately complained but I am pretty sure nothing was done. This was the worst customer service I have ever received and I can guarantee I will never get service or purchase a vehicle from a uplace that employs such rude and abrasive people. It couldn't have been a bad day for this man because the place just opened. I hate to see how other customers were treated later in the day. If you want to be treated like a human don't go here!!!! have been a bad day for this man because the place just opened. I hate to see how other customers were treated later in the day. If you want to be treated like a human don't go here!!!!

1
★☆☆☆☆

I went to the express service location of this dealership for a routine oil change. I was greeted by the most rude service rep who reached into my car and checked the oil service indicator as if I don't know when to get my oil changed. When my vehicle was ready he blurted to me what services needed to be performed on my car. He gave no explanation of cost or reason for the services he was "upselling" and walked out the door. The cashier explained he is sometimes that way. I immediately complained but I am pretty sure nothing was done. This was the worst customer service I have ever received and I can guarantee I will never get service or purchase a vehicle from a place that employs such rude and abrasive people. It I went to the express service location of this dealership for a routine oil change. I was greeted by the most rude service rep who reached into my car and checked the oil service indicator as if I don't know when to get my oil changed. When my vehicle was ready he blurted to me what services needed to be performed on my car. He gave no explanation of cost or reason for the services he was "upselling" and walked out the door. The cashier explained he is sometimes that way. I immediately complained but I am pretty sure nothing was done. This was the worst customer service I have ever received and I can guarantee I will never get service or purchase a vehicle from a place that employs such rude and abrasive people. It couldn't have been a bad day for this man because the place just opened. I hate to see how other customers were treated later in the day. If you want to be treated like a human don't go here!!!!I went to the express service location of this dealership for a routine oil change. I was greeted by the most rude service rep who reached into my car and checked the oil service indicator as if I don't know when to get my oil changed. When my vehicle was ready he blurted to me what services needed to be performed on my car. He gave no explanation of cost or reason for the services he was "upselling" and walked out the door. The cashier explained he is sometimes that way. I immediately complained but I am pretty sure nothing was done. This was the worst customer service I have ever received and I can guarantee I will never get service or purchase a vehicle from a uplace that employs such rude and abrasive people. It couldn't have been a bad day for this man because the place just opened. I hate to see how other customers were treated later in the day. If you want to be treated like a human don't go here!!!! have been a bad day for this man because the place just opened. I hate to see how other customers were treated later in the day. If you want to be treated like a human don't go here!!!!

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Before buying my used minivan at Honda Cars of Katy three months ago, I was told by my used car salesperson Jose that there were new tires on the van. After buying the car I found out that the tires were not new. I've gotten no help from

3
★★★★★

Before buying my used minivan at Honda Cars of Katy three months ago, I was told by my used car salesperson Jose that there were new tires on the van. After buying the car I found out that the tires were not new. I've gotten no help from

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WARNING :- DO NOT DO BUSINESS WITH THIS UNPROFESSIONAL COMPANY.
I WILL TAKE THEM TO CIVIL COURT. WORSE CAR DEALER EVER. PURCHASED MERCHANDISE FROM ME AND UNWILLING TO PAY AS PROMISED. THE WORSE EXPERIENCE EVER

3
★★★★★

WARNING :- DO NOT DO BUSINESS WITH THIS UNPROFESSIONAL COMPANY.
I WILL TAKE THEM TO CIVIL COURT. WORSE CAR DEALER EVER. PURCHASED MERCHANDISE FROM ME AND UNWILLING TO PAY AS PROMISED. THE WORSE EXPERIENCE EVER

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I recently visited Honda Cars of Katy while shopping for a new Crosstour. I have to say I could NEVER Trust a dealer that does the following:

1) Every car i could see on the lot did not have a MSRP Sticker on the Window - they had all

3
★★★★★

I recently visited Honda Cars of Katy while shopping for a new Crosstour. I have to say I could NEVER Trust a dealer that does the following:

1) Every car i could see on the lot did not have a MSRP Sticker on the Window - they had all

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My husband went to look at a Civic Si there, ready to purchase with a trade in... WORST EXPERIENCE EVER. I'll try to condense his experience... they took 3 days to get him a REAL quote (not "Oh yeah... should be no problem to get it at

3
★★★★★

My husband went to look at a Civic Si there, ready to purchase with a trade in... WORST EXPERIENCE EVER. I'll try to condense his experience... they took 3 days to get him a REAL quote (not "Oh yeah... should be no problem to get it at

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I E-mailed Honda Cars of Katy About purchasing a white 2011 Honda Fit sport automatic They E-mailed back that yes they would sell me a White 2011 Honda fit sport at the Agreed upon price of $18,523. Called and confirmed. Had several

3
★★★★★

I E-mailed Honda Cars of Katy About purchasing a white 2011 Honda Fit sport automatic They E-mailed back that yes they would sell me a White 2011 Honda fit sport at the Agreed upon price of $18,523. Called and confirmed. Had several

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The customer service I received was exceptional. I trust the dealership and the people that work there. My sales rep was very knowledgeable and helped me navigate the whole experience of buying my new Civic. Thank you John Eagle Honda of

3
★★★★★

The customer service I received was exceptional. I trust the dealership and the people that work there. My sales rep was very knowledgeable and helped me navigate the whole experience of buying my new Civic. Thank you John Eagle Honda of

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If you are buying a Honda, see Javier Balderas in Katy. Javier works with you to make sure that your ride is what you can afford and no high pressure tactics here. Thank you for having that Black-on-Black sitting in your showroom yesterday

3
★★★★★

If you are buying a Honda, see Javier Balderas in Katy. Javier works with you to make sure that your ride is what you can afford and no high pressure tactics here. Thank you for having that Black-on-Black sitting in your showroom yesterday

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We had an excelent service
Javier Balderas was our sales person, he was took his time with us and gave great costumer service.
He showed us patiently the functions of our new car.
(:
it was a really good experience having him as our sales

3
★★★★★

We had an excelent service
Javier Balderas was our sales person, he was took his time with us and gave great costumer service.
He showed us patiently the functions of our new car.
(:
it was a really good experience having him as our sales

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Their service was quite good. They worked with us to get the best deal, at the same time, they also considered our budget and tried to keep us within our price range. Javier works with you until you are ultimately satisfied with your

3
★★★★★

Their service was quite good. They worked with us to get the best deal, at the same time, they also considered our budget and tried to keep us within our price range. Javier works with you until you are ultimately satisfied with your

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A breeze. Buying any kind of a car in the past was a hassle. It took forever to get approval. Then it took forever to get through financing. Then it took forever for the car prep. It was always at least a four to five hour ordeal from

3
★★★★★

A breeze. Buying any kind of a car in the past was a hassle. It took forever to get approval. Then it took forever to get through financing. Then it took forever for the car prep. It was always at least a four to five hour ordeal from

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David made the purchase of my Accord a very pleasant experience, totally hassle free. The dealership is new and very clean, with many friendly faces. Justin in finance was really a big help since I did my loan with my Credit Union he made the paperwork fast and friendly. Thanks, Honda Cars of Katy what a GREAT EXPERIENCE

2
★★★★★

David made the purchase of my Accord a very pleasant experience, totally hassle free. The dealership is new and very clean, with many friendly faces. Justin in finance was really a big help since I did my loan with my Credit Union he made the paperwork fast and friendly. Thanks, Honda Cars of Katy what a GREAT EXPERIENCE

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Bernard was patient and tried his darn hardest to get us the best deal. He talked to his manager, who later had to come to us and tried to sort things out. Oh boy, but my father had the domino effect going. Bernard's manager had to call up his higher up, who i suppose is Alton. He knew how to sell damn well and made an offer few can refuse and talked some sense into my persistent father who kept on trying to haggle. The finance guy was kind, forgot his name though. Altogether, they do magnificent business, good enough for me to register just to make a single comment.

2
★★★★★

Bernard was patient and tried his darn hardest to get us the best deal. He talked to his manager, who later had to come to us and tried to sort things out. Oh boy, but my father had the domino effect going. Bernard's manager had to call up his higher up, who i suppose is Alton. He knew how to sell damn well and made an offer few can refuse and talked some sense into my persistent father who kept on trying to haggle. The finance guy was kind, forgot his name though. Altogether, they do magnificent business, good enough for me to register just to make a single comment.

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Customer service was excellent Javier Balderas took care of me. Answered every question i had about the vehicle that i purchased. Javier was very friendly with us showed respect to us that was the best part of my experience. Great quality of work, excellent selection of used vehicles. Very nice facility. Great prices on their vehicles. Im highly satisfied customer now for life, at honda cars of katy. THANKS JAVIER BALDERAS GREAT SERVICE.

2
★★★★★

Customer service was excellent Javier Balderas took care of me. Answered every question i had about the vehicle that i purchased. Javier was very friendly with us showed respect to us that was the best part of my experience. Great quality of work, excellent selection of used vehicles. Very nice facility. Great prices on their vehicles. Im highly satisfied customer now for life, at honda cars of katy. THANKS JAVIER BALDERAS GREAT SERVICE.

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Javier did a great job of keeping the process running smoothly so that we were not there too long. He was very professional and supportive. He also looked out for our best interest by making recomendations when new cars arrived. I would recommend Honda Cars of Katy and Javier to all my friends.

2
★★★★★

Javier did a great job of keeping the process running smoothly so that we were not there too long. He was very professional and supportive. He also looked out for our best interest by making recomendations when new cars arrived. I would recommend Honda Cars of Katy and Javier to all my friends.

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If You need a Honda and live in Katy, well visit this dealership, the facilities are very nice, clean restrooms, nice grill area, they will probabely give you a great deal

2
★★★★★

If You need a Honda and live in Katy, well visit this dealership, the facilities are very nice, clean restrooms, nice grill area, they will probabely give you a great deal

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If you want to buy a car I highly recommend this car dealership. They never seemed to be put off when I wouldn't take a deal, they just kept coming back with alternatives.

2
★★★★★

If you want to buy a car I highly recommend this car dealership. They never seemed to be put off when I wouldn't take a deal, they just kept coming back with alternatives.

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Honda Cars of Katy was that place. The biggest reason for me feeling so comfortable was the salesman Jeff. He took the time too find out my needs and suggested a class level that was in line with what I was looking for and he did it without making me feel pressured. I had it in my mind that the whole process was going to be terrible because of my past experiences, but it wasn't. It was actually very pleasant.

2
★★★★★

Honda Cars of Katy was that place. The biggest reason for me feeling so comfortable was the salesman Jeff. He took the time too find out my needs and suggested a class level that was in line with what I was looking for and he did it without making me feel pressured. I had it in my mind that the whole process was going to be terrible because of my past experiences, but it wasn't. It was actually very pleasant.

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Honda Cars of Katy gave my fiance and I an excellent first time car buying experience. My fiance and I live in Austin and we could not find the deal that Honda Cars of Katy were willing to give. It was our first time buying cars and we could not have asked for a better experience.

2
★★★★★

Honda Cars of Katy gave my fiance and I an excellent first time car buying experience. My fiance and I live in Austin and we could not find the deal that Honda Cars of Katy were willing to give. It was our first time buying cars and we could not have asked for a better experience.

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Alex made it quick and painless. He, too, was exceptionally personable and respectful. As we were leaving, Sean, the used-car manager, touched base with us and gave me his number in the event I ever have any questions. WOW! I was very surprised about reading all the negative reviews. Perhaps, they have taken heed and changed their business practices. We were very pleased.

2
★★★★★

Alex made it quick and painless. He, too, was exceptionally personable and respectful. As we were leaving, Sean, the used-car manager, touched base with us and gave me his number in the event I ever have any questions. WOW! I was very surprised about reading all the negative reviews. Perhaps, they have taken heed and changed their business practices. We were very pleased.

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We just bought an 09 Honda Pilot. We traded in an Certified Pre-owned '03 Pilot we bought from Goodson Honda West, and had a bad experience so we were really expecting to have to come in with both barrels blasting to get a good deal at Honda Cars of Katy. Ben Hicham was our salesman and he was friendly and knowledgeable and he listened to our needs and we walked out with a new Pilot.

2
★★★★★

We just bought an 09 Honda Pilot. We traded in an Certified Pre-owned '03 Pilot we bought from Goodson Honda West, and had a bad experience so we were really expecting to have to come in with both barrels blasting to get a good deal at Honda Cars of Katy. Ben Hicham was our salesman and he was friendly and knowledgeable and he listened to our needs and we walked out with a new Pilot.

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I went to Katy Honda. Javier Balderas was my salesperson. I told him about my disappointing experience at the other dealership. He patiently listened to everything I said. I told him I was realistic about the accessories, but I wanted to know what he/Katy Honda can do. Javier was very helpful and right away assured me he could do better. He confirmed that I really couldn't get the DX-VP, but he would let me have the DX at the same monthly terms as the DX-VP and lower the amount of accessories/options to boot! I would definitely recommend this salesperson if you visit this dealership.

2
★★★★★

I went to Katy Honda. Javier Balderas was my salesperson. I told him about my disappointing experience at the other dealership. He patiently listened to everything I said. I told him I was realistic about the accessories, but I wanted to know what he/Katy Honda can do. Javier was very helpful and right away assured me he could do better. He confirmed that I really couldn't get the DX-VP, but he would let me have the DX at the same monthly terms as the DX-VP and lower the amount of accessories/options to boot! I would definitely recommend this salesperson if you visit this dealership.

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On the way home from our Texas road trip, we happened to have a little car trouble. The folks at Honda Cars of Katy were incredibly polite, helpful, and FAST! They had our car out of service & ready to drive within 3 hours. This dealership is gorgeous - everything is well planned & looks terrific. They even have a little cafe inside that serves sandwiches & drinks for the customer waiting on their car. I was so impressed by the quality of the staff at each interaction. Very professional.

2
★★★★★

On the way home from our Texas road trip, we happened to have a little car trouble. The folks at Honda Cars of Katy were incredibly polite, helpful, and FAST! They had our car out of service & ready to drive within 3 hours. This dealership is gorgeous - everything is well planned & looks terrific. They even have a little cafe inside that serves sandwiches & drinks for the customer waiting on their car. I was so impressed by the quality of the staff at each interaction. Very professional.

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My Credit Union gave me a list of dealers to call. I was interested in a 2009 Honda Accord so I called the Fleet Department at Honda Cars of Katy and spoke with David Weingartner. I made an appointment and went in to test drive the car and fell in love with my Accord. What a great car. David made the purchase of my Accord a very pleasant experience, totally hassle free. The dealership is new and very clean, with many friendly faces. Justin in finance was really a big help since I did my loan with my Credit Union he made the paperwork fast and friendly. Thanks, Honda Cars of Katy what a GREAT EXPERIENCE

2
★★★★★

My Credit Union gave me a list of dealers to call. I was interested in a 2009 Honda Accord so I called the Fleet Department at Honda Cars of Katy and spoke with David Weingartner. I made an appointment and went in to test drive the car and fell in love with my Accord. What a great car. David made the purchase of my Accord a very pleasant experience, totally hassle free. The dealership is new and very clean, with many friendly faces. Justin in finance was really a big help since I did my loan with my Credit Union he made the paperwork fast and friendly. Thanks, Honda Cars of Katy what a GREAT EXPERIENCE

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We bought a Civic from Honda Cars of Katy, and greatly appreciated our salesman, Gilbert. He was very respectful towards us, even during some tough price negotiations. He was extremely patient and honest in his approach to selling. It took a few hours to complete the purchase but the dealership was very nice and festive.

2
★★★★★

We bought a Civic from Honda Cars of Katy, and greatly appreciated our salesman, Gilbert. He was very respectful towards us, even during some tough price negotiations. He was extremely patient and honest in his approach to selling. It took a few hours to complete the purchase but the dealership was very nice and festive.

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Long story short---I took my son's Civic in because the airconditioner bleew hot air when idiling. thank goodness I did because Honda Cars of Katy fixed it in one day---under warranty---an with a smile.

Thank you Honda Cars of Katy!

2
★★★★★

Long story short---I took my son's Civic in because the airconditioner bleew hot air when idiling. thank goodness I did because Honda Cars of Katy fixed it in one day---under warranty---an with a smile.

Thank you Honda Cars of Katy!

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Their service was quite good. They worked with us to get the best deal, at the same time, they also considered our budget and tried to keep us within our price range. Javier works with you until you are ultimately satisfied with your decision. He gives you a list of cars that would not blow your budget and is patient when it comes to negotiation.

2
★★★★★

Their service was quite good. They worked with us to get the best deal, at the same time, they also considered our budget and tried to keep us within our price range. Javier works with you until you are ultimately satisfied with your decision. He gives you a list of cars that would not blow your budget and is patient when it comes to negotiation.

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User Rating: 1 out of 5 stars
by pex 10/07/2009
Watch out for their Customer Service! They will rip you off.

I have an Accord '03 and the airbag light was constantly on. I brought it there and was qouted $350 to change a part and if that doesn't work, the next part will cost $680. My friend had the same car and same problem but the other dealership handled everything since it was under warranty. Since it's close to home I decide to go for the first repair.

I called Honda USA to assist in the $350 repair cost and they told me they'll cover half of the cost. When I get back to the dealership I am being charged more than half. I called Honda USA again and told them the delalership is overcharging me, the service rep called me and said I misheard the amount. What a liar!

Now here's the punchline. The first repair didn't work so the next part will cost $680. I called Honda USA again and they will cover the repair for seatbelts since it's under warrany. My wife brought the car back to the dealership and was told it's a different error code so it's not the same repair that Honda USA will cover. I told them NO, I had enough. The service rep (initials M.M.) said bring it back to run the error code again. Lo and behold, it's the error code that Honda USA will cover!

I should have brought the car to the other dealership and would have gotten a straight service. Makes me wonder, the frist repair could have been unnecessary at all, I just got ripped for $250. Now I bring my Hondas (Accord and Civic) to the other delaership at Beltway 8. Long drive but I trust them.

0
★☆☆☆☆

User Rating: 1 out of 5 stars
by pex 10/07/2009
Watch out for their Customer Service! They will rip you off.

I have an Accord '03 and the airbag light was constantly on. I brought it there and was qouted $350 to change a part and if that doesn't work, the next part will cost $680. My friend had the same car and same problem but the other dealership handled everything since it was under warranty. Since it's close to home I decide to go for the first repair.

I called Honda USA to assist in the $350 repair cost and they told me they'll cover half of the cost. When I get back to the dealership I am being charged more than half. I called Honda USA again and told them the delalership is overcharging me, the service rep called me and said I misheard the amount. What a liar!

Now here's the punchline. The first repair didn't work so the next part will cost $680. I called Honda USA again and they will cover the repair for seatbelts since it's under warrany. My wife brought the car back to the dealership and was told it's a different error code so it's not the same repair that Honda USA will cover. I told them NO, I had enough. The service rep (initials M.M.) said bring it back to run the error code again. Lo and behold, it's the error code that Honda USA will cover!

I should have brought the car to the other dealership and would have gotten a straight service. Makes me wonder, the frist repair could have been unnecessary at all, I just got ripped for $250. Now I bring my Hondas (Accord and Civic) to the other delaership at Beltway 8. Long drive but I trust them.

Pros: Close to home

Cons: Customer Repair Service

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I talked to Veronica and Mo. They were very nice and after several phone calls I negotiated a price with Mo.

When I came down to buy the car, the finance guy Shaun worked up a number. He tried just to give me a monthly payment. I asked him how it was arrived at. He started listing the car price and fees, and he included a $399 charge for "Lifetime" oil changes. I told Mo I did not want the oil changes and not to include them. DON'T think that they oil changes are free. You are paying in advance for them. Shaun refused to remove the charge. I also told him I didn't want to pay the Dealer Inventory Tax, which the state of Texas requires dealers to pay and consumers not to pay ftp://ftp.dot.state.tx.us/pub/txdot-info/library/pubs/bus/dealer/section01.pdf

The service manager Mizo came in and told me I had to pay these items. I told him I didn't want to but I would negotiate to pay half of the oil change by increasing the car price by $200 and not taking the oil change. I would not pay the DIT.

The floor manager came in and said he was sorry, I had to pay the $400 and the DIT. I walked out at that point.

The moral to the story - don't let them force you to pay for services you don't want, like an oil change that you won't use, especially if like me you don't live near the dealer. Also, don't lt ANY dealer make you pay the DIT, or VIT, as the Texas code requires them to pay it not you.

0
★☆☆☆☆

I talked to Veronica and Mo. They were very nice and after several phone calls I negotiated a price with Mo.

When I came down to buy the car, the finance guy Shaun worked up a number. He tried just to give me a monthly payment. I asked him how it was arrived at. He started listing the car price and fees, and he included a $399 charge for "Lifetime" oil changes. I told Mo I did not want the oil changes and not to include them. DON'T think that they oil changes are free. You are paying in advance for them. Shaun refused to remove the charge. I also told him I didn't want to pay the Dealer Inventory Tax, which the state of Texas requires dealers to pay and consumers not to pay ftp://ftp.dot.state.tx.us/pub/txdot-info/library/pubs/bus/dealer/section01.pdf

The service manager Mizo came in and told me I had to pay these items. I told him I didn't want to but I would negotiate to pay half of the oil change by increasing the car price by $200 and not taking the oil change. I would not pay the DIT.

The floor manager came in and said he was sorry, I had to pay the $400 and the DIT. I walked out at that point.

The moral to the story - don't let them force you to pay for services you don't want, like an oil change that you won't use, especially if like me you don't live near the dealer. Also, don't lt ANY dealer make you pay the DIT, or VIT, as the Texas code requires them to pay it not you.

Pros: good food

Cons: finaince guy lied to me

 

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