Tjo & Associates

★★★★☆

About Tjo & Associates

Finance

Finance
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The Federal Tax Attorneys

111 N. Market Street San Jose, CA

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Xpress Tax Solution

1046 W Taylor St # 202 San Jose, CA

4.1667 12
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It's funny how there are so many reviews on here and when you click on the reviewer's name, you see that the only business they've "reviewed" in the past 4 years has been TJO Associates. It's the same way on Yelp and Yahoo reviews. Well for once, an actual customer is going to write a review:

For starters, we thought we would be getting a good deal here but what we got was anything but a deal. They charged me MORE than H&R Block quoted me and MORE than my former CPA charged but by the time they told me this, the return was done and I had no choice but to pay. (Notice the fine print on their website that says if you dispute the charges and don't pay, they notify the IRS that there are discrepancies on your tax return and have their info removed from the return. Sounds like they got you by the balls on that one.

Anyway, when the return was done, I could tell they did it wrong. I ended up taking my taxes to another place in town to get them re-done professionally. The new place said they get people all the time that went to TJO and had their taxes messed up. Long story short, by having my taxes redone at the other place, I got another $1,700 back. That might not seem like a lot to some people but that's a vacation for my family and I. Save your money and go somewhere else to get your taxes done right the first time.

I don't want to recommend the new place I went to in case one of TJO's "paid reviewers" tries to retaliate which is also sad, but true.

0
★☆☆☆☆

It's funny how there are so many reviews on here and when you click on the reviewer's name, you see that the only business they've "reviewed" in the past 4 years has been TJO Associates. It's the same way on Yelp and Yahoo reviews. Well for once, an actual customer is going to write a review:

For starters, we thought we would be getting a good deal here but what we got was anything but a deal. They charged me MORE than H&R Block quoted me and MORE than my former CPA charged but by the time they told me this, the return was done and I had no choice but to pay. (Notice the fine print on their website that says if you dispute the charges and don't pay, they notify the IRS that there are discrepancies on your tax return and have their info removed from the return. Sounds like they got you by the balls on that one.

Anyway, when the return was done, I could tell they did it wrong. I ended up taking my taxes to another place in town to get them re-done professionally. The new place said they get people all the time that went to TJO and had their taxes messed up. Long story short, by having my taxes redone at the other place, I got another $1,700 back. That might not seem like a lot to some people but that's a vacation for my family and I. Save your money and go somewhere else to get your taxes done right the first time.

I don't want to recommend the new place I went to in case one of TJO's "paid reviewers" tries to retaliate which is also sad, but true.

Pros: unfortunately, none

Cons: for the most part, my entire experience here

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Nice people there at TJO and they will save you money. They are patient and ask questions. My first year there I got over $1,000 more than the prior year going to H&R Block. The fees are similar to H&R Block (actually a little cheaper) but they offer much better service, nicer offices, better staff, and most importantly, they know how to claim the right deductions to get you the most money back.

2
★★★★★

Nice people there at TJO and they will save you money. They are patient and ask questions. My first year there I got over $1,000 more than the prior year going to H&R Block. The fees are similar to H&R Block (actually a little cheaper) but they offer much better service, nicer offices, better staff, and most importantly, they know how to claim the right deductions to get you the most money back.

Pros: They made it rain...with my refund that is. Thanks again!

Cons: none...as long as they keep getting me refunds =)

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I have been working with TJO & Associates for a few years now. Their prices are a bit high, but well worth it. The guys are very up-to-date with the most recent tax deductions and qualifications. They have always helped me get just a little more back! I recently referred one of my friends to TJO & Associates. Unfortunately, she was not able to book an appointment. She had the option of mailing in or dropping off her stuff to be worked on & done within a couple of days or to file for extension. When I called the firm to ask about this, they were very clear that they did not want to have to turn away any clients - but, they leave the last few days available for exsiting & old clients (like me - who wait until the last minute to call in!) I was very impressed & flattered! They don't want to have turn down clients who've been working with them for years. It might be too late to book appointments for now; however, my friend was able to get an extension and is seeing them next month. Lucky for me, they took me in. It might be a little disappointing to hear that you can't book an appointment - but if its possible - file for extensions & wait to see one of the most professional tax guys in the bay area.

2
★★★★★

I have been working with TJO & Associates for a few years now. Their prices are a bit high, but well worth it. The guys are very up-to-date with the most recent tax deductions and qualifications. They have always helped me get just a little more back! I recently referred one of my friends to TJO & Associates. Unfortunately, she was not able to book an appointment. She had the option of mailing in or dropping off her stuff to be worked on & done within a couple of days or to file for extension. When I called the firm to ask about this, they were very clear that they did not want to have to turn away any clients - but, they leave the last few days available for exsiting & old clients (like me - who wait until the last minute to call in!) I was very impressed & flattered! They don't want to have turn down clients who've been working with them for years. It might be too late to book appointments for now; however, my friend was able to get an extension and is seeing them next month. Lucky for me, they took me in. It might be a little disappointing to hear that you can't book an appointment - but if its possible - file for extensions & wait to see one of the most professional tax guys in the bay area.

Pros: They're near lots of resturants & the mall, they have a large parking lot

Cons: A little hard to find - the street address is not clear on the bulding

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I read all the reviews on this site and could not wait to have my taxes prepared by TJO and Associates.

I attempted to schedule an appointment and my call was unanswered. Instead I was asked to leave a message for someone to call me back. The woman that called me back was apathetic and basically told me to go elsewhere as they were booked for the season. She made no attempt to reconcile the situation and did not offer any indication of wanting my business.

I may not be the most sophisticated client they deal with, but the quote I received from their website for over $500 was significantly more than I paid the CPA who agreed to take my business. Perhaps they did me a favor by turning me away at the door.

0
★☆☆☆☆

I read all the reviews on this site and could not wait to have my taxes prepared by TJO and Associates.

I attempted to schedule an appointment and my call was unanswered. Instead I was asked to leave a message for someone to call me back. The woman that called me back was apathetic and basically told me to go elsewhere as they were booked for the season. She made no attempt to reconcile the situation and did not offer any indication of wanting my business.

I may not be the most sophisticated client they deal with, but the quote I received from their website for over $500 was significantly more than I paid the CPA who agreed to take my business. Perhaps they did me a favor by turning me away at the door.

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There is a reason why TJO is rated so high. My wife and I had recently purchased rental property and also had a Schedule C. We graduated from tax preparation software and decided to try Jackson Hewitt last year, big mistake. It was immediately clear I had more knowledge about taxes then the person sitting behind the desk. They had to consult with other preparers or another office just to complete our return. The price wasn't cheap either. TJO undoubtedly had more experience with Schedule C and Schedule E clients. They handled my return in just one hour and also found Sch C expenses I didn't even realize I could write off. All for a better price. I will be back every year that is for certain.

2
★★★★★

There is a reason why TJO is rated so high. My wife and I had recently purchased rental property and also had a Schedule C. We graduated from tax preparation software and decided to try Jackson Hewitt last year, big mistake. It was immediately clear I had more knowledge about taxes then the person sitting behind the desk. They had to consult with other preparers or another office just to complete our return. The price wasn't cheap either. TJO undoubtedly had more experience with Schedule C and Schedule E clients. They handled my return in just one hour and also found Sch C expenses I didn't even realize I could write off. All for a better price. I will be back every year that is for certain.

Pros: Experienced with Home Businesses and Rental Property Owners. Professional. Certified

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I was referred to TJO by a friend for their professional service and reasonable prices. I just bought a home and sold some options through work so TurboTax wasn't going to cut it this year. They found deductions I had not claimed before and had my return completed quickly and painlessly. Will be back next year!

1
★★★☆☆

I was referred to TJO by a friend for their professional service and reasonable prices. I just bought a home and sold some options through work so TurboTax wasn't going to cut it this year. They found deductions I had not claimed before and had my return completed quickly and painlessly. Will be back next year!

Pros: Good price, nice website, friendly service, professional return preparation

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Great people. Great service. I found these guys last year and have been impressed. Much better experience than at HR block.

2
★★★★★

Great people. Great service. I found these guys last year and have been impressed. Much better experience than at HR block.

Pros: Knowledgable and friendly.

Cons: none yet.

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I've had my taxes prepared by TJO the past three years, couldn't be more pleased. Their pricing is fair and upfront and I almost fell out of my chair when I saw my refund. They know how to ask the right questions and aren't trying to push you out of the office like they have a big poker game to get to. They've made a loyal customer out of me!

2
★★★★★

I've had my taxes prepared by TJO the past three years, couldn't be more pleased. Their pricing is fair and upfront and I almost fell out of my chair when I saw my refund. They know how to ask the right questions and aren't trying to push you out of the office like they have a big poker game to get to. They've made a loyal customer out of me!

Pros: Very friendly, big office, very professional (not someone's garage!)

Cons: Wish they had a location closer to my home but still well worth the drive

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I have used a few CPA's and tried Jackson Hewitt (bad move) in the past, this year I found myself at TJO & Associates after a referal from a coworker. I have to say I was quite satisfied with the entire experience. They had my return finished within 40 minutes and found additional write-offs that increases my refund. Thanks!

2
★★★★★

I have used a few CPA's and tried Jackson Hewitt (bad move) in the past, this year I found myself at TJO & Associates after a referal from a coworker. I have to say I was quite satisfied with the entire experience. They had my return finished within 40 minutes and found additional write-offs that increases my refund. Thanks!

Pros: Painless, Price, Expertise

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I recently purchased a home and a rental property so my tax requirements changed considerably. I was no longer able to use tax preparation software and I do not want to use H&R Block or Jackson Hewitt after hearing some very bad stories about the quality of their service. I was pleased to find TJO & Associates through a referal from a coworker. From A to Z the experience was great. Very professional service, straight-forward and fair pricing and they know alot about rentals since they deal with a great many of them. Very satisfied.

2
★★★★★

I recently purchased a home and a rental property so my tax requirements changed considerably. I was no longer able to use tax preparation software and I do not want to use H&R Block or Jackson Hewitt after hearing some very bad stories about the quality of their service. I was pleased to find TJO & Associates through a referal from a coworker. From A to Z the experience was great. Very professional service, straight-forward and fair pricing and they know alot about rentals since they deal with a great many of them. Very satisfied.

Pros: Professional, Friendly, Polite

Cons: Location

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I had tried tax preparation software when I was younger, it was acceptable because my return requirements were straight-forward but even at that it took over 8 hours to prepare my own taxes. I recently purchased a home and decided to try our local H&R Block office, what a mistake! Horrible customer service and I knew much more about taxes then the person preparing my return! I decided to go to TJO & Associates after a referal from a friend. What a difference! Their staff was very knowledgable and attentive, they prepared my return in under 30 minutes and I received a 30% higher refund because they asked the right questions and I had deductions I had overlooked in the past. The price was also cheaper then what I was quoted at H&R Block, it was the best move I have made in a while.

2
★★★★★

I had tried tax preparation software when I was younger, it was acceptable because my return requirements were straight-forward but even at that it took over 8 hours to prepare my own taxes. I recently purchased a home and decided to try our local H&R Block office, what a mistake! Horrible customer service and I knew much more about taxes then the person preparing my return! I decided to go to TJO & Associates after a referal from a friend. What a difference! Their staff was very knowledgable and attentive, they prepared my return in under 30 minutes and I received a 30% higher refund because they asked the right questions and I had deductions I had overlooked in the past. The price was also cheaper then what I was quoted at H&R Block, it was the best move I have made in a while.

Pros: Reliable, Fast, Convenient

Cons: None!

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Professional, Personal service. TJO was very understanding of my wifes and my hectic schedule and made every effort to meet with us at our convenience. Their personal attention really helped us in understanding how the purchase of our new home impacted our tax situation.

2
★★★★★

Professional, Personal service. TJO was very understanding of my wifes and my hectic schedule and made every effort to meet with us at our convenience. Their personal attention really helped us in understanding how the purchase of our new home impacted our tax situation.

Pros: Good Pricing, Professional, Personal

 

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