Aspen Dental

★☆☆☆☆
  • 2409 SE Delaware Ave STE 100

    Ankeny, IA 50021

    Map & Directions
  • 515-505-3413

About Aspen Dental

Categories
  • Dentists
  • Prosthodontists
  • Pediatric Dentists
  • Cosmetic Dentistry
Hours
M-Th 8:30am-5:30pm, F 8:30am-1pm, Sa-Su Closed
Phones
  • Alt (515-963-4343)
Year Established
  • 2008
Products
  • Check-Ups
  • Cosmetic Dentistry
  • Crowns & Bridges
  • Denture Repair & Relining
  • Denture Replacement
  • Emergency Dental Care
  • Fillings
  • Gum Disease
  • Oral Surgery
  • Root Canals
  • Teeth Whitening (limited locations)
Specialties
  • Affordable Dentists
  • Dentures Made Affordable
  • Dentures
  • Dental Implants
  • Dentistry
  • Denture Repair
  • Emergency Dentistry
  • Oral Surgery
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Visa
Brands
  • ComfiLytes Dentures
  • FlexiLytes Dentures
  • Imtek Mini Denture Implants
  • NaturaLytes Dentures
  • Vizilite Oral cancer screening
  • Carestream Dental digital X-rays
  • Zoom! Teeth Whitening (limited locations)
Services
  • Check-Ups
  • Crowns & Bridges
  • Denture Repair & Relining
  • Denture Replacement
  • Emergency Dental Care
  • Fillings
  • Gum Disease
  • Oral Surgery
  • Root Canals
  • Cosmetic Dentistry
  • Teeth Whitening
Languages
  • English
General Service Menu
Virtual Care and Telehealth

General Dentistry

    Denture Services

      Cosmetic Dentistry

        1.0 3
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        .

        Do not go here! Staff is very rude and uncaring. Had to wait 2 weeks to get seen for a sore tooth. They rescheduled me twice, then when my appointment finally came I waited in the office fire abb hour and a half before they told me they didn't have time to see me and I would have to reschedule a third time for a week later. 3 weeks to be seen for pain?!

        Do yourself a favor, trust the reviews. This place is horrible. Everybody I talked to said nothing but horrible experiences there. I called a different dentist and they got me in the next day and were very polite and empathetic, unlike the very rude aspen staff.

        1
        ★☆☆☆☆

        Do not go here! Staff is very rude and uncaring. Had to wait 2 weeks to get seen for a sore tooth. They rescheduled me twice, then when my appointment finally came I waited in the office fire abb hour and a half before they told me they didn't have time to see me and I would have to reschedule a third time for a week later. 3 weeks to be seen for pain?!

        Do yourself a favor, trust the reviews. This place is horrible. Everybody I talked to said nothing but horrible experiences there. I called a different dentist and they got me in the next day and were very polite and empathetic, unlike the very rude aspen staff.

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        .

        This place has the WORST customer service I've ever experienced. I was VERY uncomfortable with the X-Ray set-up, no privacy at all--everyone coming in or out could see me with my dentures out! (I'm very sensitive about that--I don't even let my husband see me without them. The doctor never introduced herself or even told me that she was the doctor--at first I thought she was just another tech. I was told after my free exam that the office manager would call me within 24 hrs to go over the results and explain the costs. 3 weeks and 6 phone calls to the office later I finally got ahold of the office manager who told me my out of pocket cost would be around $3000. They later sent me an estimate that itemized the proposed treatment. I needed to think about it--$3000 is a LOT of money for me. About 6 weeks later I started trying to contact them to see what the cost would be if I would have only the bottom teeth done & a bottom partial made. Another 3 weeks and 4 phone calls go by before I contact the office manager. She then informs me that the $3000 is the cost for the bottoms only--they have written in the notes that "pt doesn't want uppers." I looked at the itemized estimate and it clearly states that the uppers were included. I can't believe they think they can just get away with such BLATANT fraud!!! I AM LIVID!!!!!

        1
        ★☆☆☆☆

        This place has the WORST customer service I've ever experienced. I was VERY uncomfortable with the X-Ray set-up, no privacy at all--everyone coming in or out could see me with my dentures out! (I'm very sensitive about that--I don't even let my husband see me without them. The doctor never introduced herself or even told me that she was the doctor--at first I thought she was just another tech. I was told after my free exam that the office manager would call me within 24 hrs to go over the results and explain the costs. 3 weeks and 6 phone calls to the office later I finally got ahold of the office manager who told me my out of pocket cost would be around $3000. They later sent me an estimate that itemized the proposed treatment. I needed to think about it--$3000 is a LOT of money for me. About 6 weeks later I started trying to contact them to see what the cost would be if I would have only the bottom teeth done & a bottom partial made. Another 3 weeks and 4 phone calls go by before I contact the office manager. She then informs me that the $3000 is the cost for the bottoms only--they have written in the notes that "pt doesn't want uppers." I looked at the itemized estimate and it clearly states that the uppers were included. I can't believe they think they can just get away with such BLATANT fraud!!! I AM LIVID!!!!!

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        .

        I have had nothing but bad experiences with this office. On my last visit I had to wait over an hour to see the doctor and then they did not have time to finish my appointment and wanted me to come back again. Staff is rude. Receptionist talks on her cell phone at the front desk. Assistants and hygienists bad mouth the doctors in front of patients. Doctors are judgmental and have horrible bedside manner. Highly recommend going else where! This is the preferred office for my insurance, but I would rather pay more to go somewhere else.

        1
        ★☆☆☆☆

        I have had nothing but bad experiences with this office. On my last visit I had to wait over an hour to see the doctor and then they did not have time to finish my appointment and wanted me to come back again. Staff is rude. Receptionist talks on her cell phone at the front desk. Assistants and hygienists bad mouth the doctors in front of patients. Doctors are judgmental and have horrible bedside manner. Highly recommend going else where! This is the preferred office for my insurance, but I would rather pay more to go somewhere else.

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        Message from Aspen Dental

        Aspen Dental dentists are dedicated to making it easier to get the care you need. They believe in treating each patient like family and providing comprehensive care in a compassionate and judgment-free environment. At Aspen Dental, we've simplified everything to give you peace of mind. We make payment the easy part with transparent pricing and our commitment to everyday low prices. We offer all dental and denture services and we'll work with you on your treatment plan to find what works best for you. Our dentures are custom crafted in our on-site denture labs for speedy turnaround in as little as 24 hours and provide the most natural fit, look, and feel. We're here for you when you need us most with convenient locations and extended office hours, including evenings and select Saturdays. Scheduling an appointment is easy! You can schedule your appointment by phone Monday - Saturday, 7am - 9pm EST and Sunday 7am - 9pm EST. Or visit us online to schedule an appointment. Emergencies and walk-ins are always welcome.. Dentures,Denture Repairs and Relines,Denture Replacement,Cosmetic Dentistry,Dental Bridges,Dental Crowns,Dental Implants,Emergency Dental Care,Fillings,Oral Surgery,Root Canal,Tooth Extraction,Treatment of Periodontal Disease,Check-Ups,Now Offering Dental Implants in select locations

        Key Points

        • Emergencies, walk-ins and all insurances welcome! No Insurance? New Patients Get a Free Exam & X-Ray
         

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