Jeep Chrysler Dodge of Ontario

★★★★★
  • 1202 Auto Center Dr

    Ontario, CA 91761

    Map & Directions
  • 888-392-8822

5.0 6
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I can honestly say that when we moved to southern california from Boston many years ago we had many fears and one of them was who will take care of our Jeep. The first month we lived here we had a flat tire on the freeway which was scary

3
★★★★★

I can honestly say that when we moved to southern california from Boston many years ago we had many fears and one of them was who will take care of our Jeep. The first month we lived here we had a flat tire on the freeway which was scary

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I have purchased 3 vehicles from them, the latest is a doge truck I was originally referred to jeep chrysler dodge of ontario by a member of my church, and now I refer all of my family members, firends and members of my congregation to see

3
★★★★★

I have purchased 3 vehicles from them, the latest is a doge truck I was originally referred to jeep chrysler dodge of ontario by a member of my church, and now I refer all of my family members, firends and members of my congregation to see

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I have had 7 jeeps, all purchased from them, and all service by them. They treat me like family, they are always honest and give options on the best service for the best price, I recomend all of my friends and family to go see them.
I have

3
★★★★★

I have had 7 jeeps, all purchased from them, and all service by them. They treat me like family, they are always honest and give options on the best service for the best price, I recomend all of my friends and family to go see them.
I have

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Nice friendly staff, a great price on the vehicle I was looking for, large selection of used, clean vehicles on the lot. I had my own certified mechanic inspect the used vehicle-got an excellent score.\r
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It was my first time financing

3
★★★★★

Nice friendly staff, a great price on the vehicle I was looking for, large selection of used, clean vehicles on the lot. I had my own certified mechanic inspect the used vehicle-got an excellent score.\r
\r
It was my first time financing

Pros: good price, nice intial meeting, used car-clean/great cond.

Cons: the loan process...

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I have been a customer for many years, they have always welocomed me and taken care of me as if I was family.
I know that I can refer my friends and family to them in the sales department and the service department and that they will be well taken care of.
They have always gone the extra mile.
I will take my car in for an oil change when I leave on vacation, they take me to the airport, Service my Jeep, Wash it and pick me up from the airport when I return all for the cost of an oil change.

Thatis just one of many things that they do for myself and all of their customers

2
★★★★★

I have been a customer for many years, they have always welocomed me and taken care of me as if I was family.
I know that I can refer my friends and family to them in the sales department and the service department and that they will be well taken care of.
They have always gone the extra mile.
I will take my car in for an oil change when I leave on vacation, they take me to the airport, Service my Jeep, Wash it and pick me up from the airport when I return all for the cost of an oil change.

Thatis just one of many things that they do for myself and all of their customers

Pros: fantastic people and workmanship

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Horrible Service Department. On 7/14/09 I took my jeep in for a "free service evaluation" (just for going I got a free cooler, oil change coupon, flashlight & raffle entry for a new car - gimmicky I know) Anyway, they come up with $3,000 worth of repairs my jeep supposedly needs including $1,100 for a clutch replacement. Sure enough the very next day 7/15/09 my clutch fails on the freeway going 70 mph. It suddenly popped out of gear into neutral and I had to coast from the 3rd lane to the right shoulder during rush hour. I'm calling it a scam. Took it to a local mechanic who replaced the clutch for $650 and showed me that none of the parts were worn or damaged. The pins that hold the clutch together apparently just broke "randomly." I called Vicky, one of the dealerships managers but have yet to get a response

Take your business anywhere else. The mechanics create problems to your vehicle in order to drum up business as I reasonably believe they did to me.

The one nice person I dealt with was a football player who worked the service counter named Bruce. He was cool and laughed with me over the absurdity of a $3000 repair bill for a car worth $5000. Dude if you read this, get a new job.

So if anyone wants a free oil change - Ill be happy to give you the voucher, because there's no way in hell I'll ever return to this dealership.

0
★☆☆☆☆

Horrible Service Department. On 7/14/09 I took my jeep in for a "free service evaluation" (just for going I got a free cooler, oil change coupon, flashlight & raffle entry for a new car - gimmicky I know) Anyway, they come up with $3,000 worth of repairs my jeep supposedly needs including $1,100 for a clutch replacement. Sure enough the very next day 7/15/09 my clutch fails on the freeway going 70 mph. It suddenly popped out of gear into neutral and I had to coast from the 3rd lane to the right shoulder during rush hour. I'm calling it a scam. Took it to a local mechanic who replaced the clutch for $650 and showed me that none of the parts were worn or damaged. The pins that hold the clutch together apparently just broke "randomly." I called Vicky, one of the dealerships managers but have yet to get a response

Take your business anywhere else. The mechanics create problems to your vehicle in order to drum up business as I reasonably believe they did to me.

The one nice person I dealt with was a football player who worked the service counter named Bruce. He was cool and laughed with me over the absurdity of a $3000 repair bill for a car worth $5000. Dude if you read this, get a new job.

So if anyone wants a free oil change - Ill be happy to give you the voucher, because there's no way in hell I'll ever return to this dealership.

Pros: Nothing

Cons: Everything

 

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