Alert A/C & Appliance Svc

★☆☆☆☆

About Alert A/C & Appliance Svc

Home Construction & Remodeling

Home Construction & Remodeling
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Alert A C & Appliance Service
Fort Myers FL 33908

They installed a new A/C unit inside my house. The drip pan leaked from the drain fitting, water ran across the ceiling and down the walls. When I called for someone to come out to fix it, the woman who answered the phone was just plain nasty, saying over and over that "...you called at the last minute..." even though this was Sunday morning at 10:00am.

Obviously I will not pay them again to fix the system that they installed improperly. I will call a company that at least has a professional staff that can handle a request for service, and pay them to fix this.

My hope is that others read about their poor installation practices and nasty customer service after their initial work is done.

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★☆☆☆☆

Alert A C & Appliance Service
Fort Myers FL 33908

They installed a new A/C unit inside my house. The drip pan leaked from the drain fitting, water ran across the ceiling and down the walls. When I called for someone to come out to fix it, the woman who answered the phone was just plain nasty, saying over and over that "...you called at the last minute..." even though this was Sunday morning at 10:00am.

Obviously I will not pay them again to fix the system that they installed improperly. I will call a company that at least has a professional staff that can handle a request for service, and pay them to fix this.

My hope is that others read about their poor installation practices and nasty customer service after their initial work is done.

Pros: none

Cons: quality and customer service

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