219 West 79th St.
New York, NY 10024
212-787-1993
If I could give them zero stars I would! Don't go here if you need pet prescriptions. I should have realized what a joke this place is when they recommended I fill one of my dog's seizure prescriptions at a up scale pharmacy that charged me $150 rather than going on pet-meds where I got the same thing for $15, after I had to call them repeatedly to approve the order. They've filled out my dog's second prescription (phenobarbital, a common drug) wrong five out of six times, including wrong dosage, no refills, and too much of the drug which is a controlled substance so legally the pharmacy couldn't fill it. Beyond that doctor raclyn is condescending and pushy. The entire staff has tried to get me to do blood work and other test far before their due or procedures/tests that are unnecessary. They even sent me repeated notices for stool parasite checks but not to remind me that two of my dog's vaccines had expire. I switched to Westside Veterinary Center and finally have some competent people taking care of my pets
1If I could give them zero stars I would! Don't go here if you need pet prescriptions. I should have realized what a joke this place is when they recommended I fill one of my dog's seizure prescriptions at a up scale pharmacy that charged me $150 rather than going on pet-meds where I got the same thing for $15, after I had to call them repeatedly to approve the order. They've filled out my dog's second prescription (phenobarbital, a common drug) wrong five out of six times, including wrong dosage, no refills, and too much of the drug which is a controlled substance so legally the pharmacy couldn't fill it. Beyond that doctor raclyn is condescending and pushy. The entire staff has tried to get me to do blood work and other test far before their due or procedures/tests that are unnecessary. They even sent me repeated notices for stool parasite checks but not to remind me that two of my dog's vaccines had expire. I switched to Westside Veterinary Center and finally have some competent people taking care of my pets
If I could give them zero stars I would! Don't go here if you need pet prescriptions. I should have realized what a joke this place is when they recommended I fill one of my dog's seizure prescriptions at a up scale pharmacy that charged
3If I could give them zero stars I would! Don't go here if you need pet prescriptions. I should have realized what a joke this place is when they recommended I fill one of my dog's seizure prescriptions at a up scale pharmacy that charged
Actually, the New York Post got it right. They may not have identified the correct vet in their article where a horrible incident happened, but the Riverside Group in the W. 70s is just as negligible. I took my cat there after he collapsed a few years ago (my first visit), and was told he couldn't even be seen until I paid nearly $500 up front. While I was in the waiting room coming up with the $500, and my cat was suffering, I was then told the amount needed to even see a vet was raised to $750 and then again to nearly $1000. After tests and exams by an extremely cold vet, the diagnosis was incorrect. I was told there was an infection and gave them more money for medicines and food. A week later, my cat collapsed again and I took him to the Animal Medical Center, who diagnosed him correctly with cancer. The Animal Medical Center was kind, correct, understanding, and saw me through, communicating with emails for the next 2 1/2 years as I took my cat to a homeopathic vet and he lived happily, against all odds.
The fact that Riverside additionally sent emails to its clients asking for reviews in the manner they did shows their desperation and lack of dignity. Their main reason for this, they stated, was so they could get new clients. That shows where their interests lie.
Please, if your pet is in trouble, take him or her to the Animal Medical Center, or for regular visits, to reputable vets like the Gramercy Medical Group (Dr. Jay Krulwich) or to a homeopathic vet like Dr. Jill Elliot.
1Actually, the New York Post got it right. They may not have identified the correct vet in their article where a horrible incident happened, but the Riverside Group in the W. 70s is just as negligible. I took my cat there after he collapsed a few years ago (my first visit), and was told he couldn't even be seen until I paid nearly $500 up front. While I was in the waiting room coming up with the $500, and my cat was suffering, I was then told the amount needed to even see a vet was raised to $750 and then again to nearly $1000. After tests and exams by an extremely cold vet, the diagnosis was incorrect. I was told there was an infection and gave them more money for medicines and food. A week later, my cat collapsed again and I took him to the Animal Medical Center, who diagnosed him correctly with cancer. The Animal Medical Center was kind, correct, understanding, and saw me through, communicating with emails for the next 2 1/2 years as I took my cat to a homeopathic vet and he lived happily, against all odds.
The fact that Riverside additionally sent emails to its clients asking for reviews in the manner they did shows their desperation and lack of dignity. Their main reason for this, they stated, was so they could get new clients. That shows where their interests lie.
Please, if your pet is in trouble, take him or her to the Animal Medical Center, or for regular visits, to reputable vets like the Gramercy Medical Group (Dr. Jay Krulwich) or to a homeopathic vet like Dr. Jill Elliot.
Actually, the New York Post got it right. They may not have identified the correct vet in their article where a horrible incident happened, but the Riverside Group in the W. 70s is just as negligible. I took my cat there after he
3Actually, the New York Post got it right. They may not have identified the correct vet in their article where a horrible incident happened, but the Riverside Group in the W. 70s is just as negligible. I took my cat there after he
Riverside Animal Hospital is a fine facility, one which I've successfully used and recommended time and again to people I've met at the 72nd St. Riverside Park dog run where I am part of the management team.
Dr. Raclyn leads a terrific,
3Riverside Animal Hospital is a fine facility, one which I've successfully used and recommended time and again to people I've met at the 72nd St. Riverside Park dog run where I am part of the management team.
Dr. Raclyn leads a terrific,
I have been taking my dog Mason to Dr Friedman and the team at Riverside Vets since he was a puppy. I have nothing but good things to say about them. The staff are warm, welcoming, and efficient. Appointments are timely (ie we are not kept
3I have been taking my dog Mason to Dr Friedman and the team at Riverside Vets since he was a puppy. I have nothing but good things to say about them. The staff are warm, welcoming, and efficient. Appointments are timely (ie we are not kept
We try not to comment on posts to CitySearch. But this, unfortunately, is was put up right after we sent this client to collection for non payment of the bill. So it's somewhat infuriating.
For those who care to know about what the
3We try not to comment on posts to CitySearch. But this, unfortunately, is was put up right after we sent this client to collection for non payment of the bill. So it's somewhat infuriating.
For those who care to know about what the
I can go see the girls at the front desk even if I don't have a pet emergency....for a change....
Just to say hi, or get a hug, have a coffee and eat a cookie. They saved Lucy's life on more then one occasion and I couldn't be more
I can go see the girls at the front desk even if I don't have a pet emergency....for a change....
Just to say hi, or get a hug, have a coffee and eat a cookie. They saved Lucy's life on more then one occasion and I couldn't be more
Pros: Very friendly, great medicine, saved our life!
Cons: None at this time....nope.
I took my cat to the Riverside Vet Group and however nice and attentive they were to me and my cat they completely misdiagnosed my cat of very common illesses. I took her in because she was obviously very sick with either kidney disease
3I took my cat to the Riverside Vet Group and however nice and attentive they were to me and my cat they completely misdiagnosed my cat of very common illesses. I took her in because she was obviously very sick with either kidney disease
Pros: Friendly
Cons: Wrong diagnosis and very expensive
Hi everyone! I gotta tell you, this animal hospital is the best! Silver and i had an emergency and my usual vet (who's name i will omit for the time being) was unable to "squeeze" us in (after being left on hold for 5 minutes) before
3Hi everyone! I gotta tell you, this animal hospital is the best! Silver and i had an emergency and my usual vet (who's name i will omit for the time being) was unable to "squeeze" us in (after being left on hold for 5 minutes) before
Pros: Loving staff and vet. A place your pet will love his vet
Cons: Not cheap, but I don't want cheap for my pet.
What brought me to Dr. Raclyn and Riverside was my 12 year old pup and some kidney and liver issues that she was having. Specifically I was looking to consult on her condition and the possible alternative approaches in homeopathic and
3What brought me to Dr. Raclyn and Riverside was my 12 year old pup and some kidney and liver issues that she was having. Specifically I was looking to consult on her condition and the possible alternative approaches in homeopathic and
Pros: Fantastic approach and experience radiates through from Dr. Raclyn
Cons: None.
0 stars these days. Been meaning to post this for a while. My trusted vet is no longer there. I've been going to this place for a few years. I loved the previous vet (Dr. Green), she was great & the place was clean. Then for a while it
30 stars these days. Been meaning to post this for a while. My trusted vet is no longer there. I've been going to this place for a few years. I loved the previous vet (Dr. Green), she was great & the place was clean. Then for a while it
Pros: Used to be a good place, used to have good vets, cute place
Cons: not well taken care of these days, lots of mistakes will bill, don't seem to care, expensive but not good value (though I'd pay the moon and the stars!)
This place is aweful! My dog went in for a basic check up, and never came out...\r
He was going for basic work under the care of Dr Freedman. The Dr. was busy and passed my dog over to the neglegent, yet friendly, staff. As they were
This place is aweful! My dog went in for a basic check up, and never came out...\r
He was going for basic work under the care of Dr Freedman. The Dr. was busy and passed my dog over to the neglegent, yet friendly, staff. As they were
You can tell this isn't like all the other vet clinics when you walk in the door. It's CALM... the people are nice, they don't hurry you, they came out and say hi to my dog even before they said hi to me. I don't know to explain it, but
3You can tell this isn't like all the other vet clinics when you walk in the door. It's CALM... the people are nice, they don't hurry you, they came out and say hi to my dog even before they said hi to me. I don't know to explain it, but
Pros: friendly, great looking place, everyone was very through, I'm covered
Cons: not cheap, but not expensive either
The vet staff at Riverside Veterinary care for your pet like they are their own!! My wife and I have brought all our cat's to see Dr. Raclyn and Dr. Greene and we love the care they receive at each and every visit! Some of the staff has
3The vet staff at Riverside Veterinary care for your pet like they are their own!! My wife and I have brought all our cat's to see Dr. Raclyn and Dr. Greene and we love the care they receive at each and every visit! Some of the staff has
Pros: Excellent care
Cons: nope
I have had to change vets on several occasions and have by far never had as good an experience as Bernie and I had at Riverside Veterinary Group this week. I had to leave Bernie at their hospital for a few hours for a few tests and
3I have had to change vets on several occasions and have by far never had as good an experience as Bernie and I had at Riverside Veterinary Group this week. I had to leave Bernie at their hospital for a few hours for a few tests and
Pros: Love your pet, warm and compassionate
Cons: I didn't go there sooner
This place was awful. Here's why:\r
*After the initial estimate, which I agreed to, there was another charge which they had "forgotten."\r
*Then they gave me the cat's medicines--"here's her heart medication." But the problem was her
This place was awful. Here's why:\r
*After the initial estimate, which I agreed to, there was another charge which they had "forgotten."\r
*Then they gave me the cat's medicines--"here's her heart medication." But the problem was her
Pros: Orignal vet was wonderful, though she is no longer there.
Cons: Rude staff, mistakes in charges, medication, and lab test
We were double charged for tests/shots more than once. We had to point out the mistakes and then haggle. Their computer system is flawed in that tests that were already done, would continue to show up as "needed" for the next visit.
3We were double charged for tests/shots more than once. We had to point out the mistakes and then haggle. Their computer system is flawed in that tests that were already done, would continue to show up as "needed" for the next visit.
Pros: Clean pretty office with large staff, that love animals
Cons: Expensive, disorganized, pushy, long waits, fuzzy billing
I won't go back to the 108th st. locationt for a few reasons. First, I feel their prices are pretty steep. Second, the vet that I saw recommended a bunch of expensive tests that were not warranted. Thirdly, there was very disorganized
3I won't go back to the 108th st. locationt for a few reasons. First, I feel their prices are pretty steep. Second, the vet that I saw recommended a bunch of expensive tests that were not warranted. Thirdly, there was very disorganized
Pros: convenient location
Cons: expensive
The best way to describe my feelimgs is as follows- my diabetic dog was in their hospital and Dr. Greene promised to call me after midnight to give me a report. The night was cold and pouring rain, At 2:45 AM- she knew I work @ night- I
3The best way to describe my feelimgs is as follows- my diabetic dog was in their hospital and Dr. Greene promised to call me after midnight to give me a report. The night was cold and pouring rain, At 2:45 AM- she knew I work @ night- I
An attempt to make an appointment for my animal was met with an unpleasantly combative attitude--smug and snarky, to put it bluntly. I was especially surprised that a hospital that bills itself as "holistic" aggressively pushes so many
3An attempt to make an appointment for my animal was met with an unpleasantly combative attitude--smug and snarky, to put it bluntly. I was especially surprised that a hospital that bills itself as "holistic" aggressively pushes so many
It sounds like the review below is some sort of personal vendeta....
I have been coming to this practice for many many years and NEVER, EVER had a problem with their care. They love my kids and care for them better then anyone I know
It sounds like the review below is some sort of personal vendeta....
I have been coming to this practice for many many years and NEVER, EVER had a problem with their care. They love my kids and care for them better then anyone I know
Pros: Friendly, Supportive, Warm
We go to this veterinary group's Riverside Animal Hospital on 108th St and we wholeheartedly recommend them.
We initially went to them with our 19 year old blind, deaf cat. They treated him very well and did not dismiss him or our
3We go to this veterinary group's Riverside Animal Hospital on 108th St and we wholeheartedly recommend them.
We initially went to them with our 19 year old blind, deaf cat. They treated him very well and did not dismiss him or our
Pros: Clean , Caring staff
This is the nicest, most professional, kindest group of people. Dr. Green is the most gentle doctor I've ever encountered. The follow-up is extraordinary; the doctor phoned me several times to see how my cat was doing afterwards. I would
3This is the nicest, most professional, kindest group of people. Dr. Green is the most gentle doctor I've ever encountered. The follow-up is extraordinary; the doctor phoned me several times to see how my cat was doing afterwards. I would