South Coast Auto Plaza

★★★☆☆
3.0 2
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NEVER GO HERE! It will be worth your money to drive to a different dealership.
The manager Mike Love treated me so bad I was in tears. I was worried about a safety feature for my daughter and he blew me off. He wouldnt even listen to me just said "Too bad, you shouldnt have bought the car then, there is nothing I can do." I then asked for the owners name and number- he wouldnt give it to me. Instead just said "hes not going to call you back anyways!"
This story goes on and on but basically save yourself and dont go. I am telling everyone I know to NOT go here.
Did I mention I have only owned my car a year and had 4 problems already. 2 speaker had a horrible rattle in it- dont make me tell you what a hassle it was to get these people to fix it- and yes i have the best warrenty you can buy. but dealing with these horrible human beings is sooo not worth it. I am selling my car so I never have to call this place again!

0
★☆☆☆☆

NEVER GO HERE! It will be worth your money to drive to a different dealership.
The manager Mike Love treated me so bad I was in tears. I was worried about a safety feature for my daughter and he blew me off. He wouldnt even listen to me just said "Too bad, you shouldnt have bought the car then, there is nothing I can do." I then asked for the owners name and number- he wouldnt give it to me. Instead just said "hes not going to call you back anyways!"
This story goes on and on but basically save yourself and dont go. I am telling everyone I know to NOT go here.
Did I mention I have only owned my car a year and had 4 problems already. 2 speaker had a horrible rattle in it- dont make me tell you what a hassle it was to get these people to fix it- and yes i have the best warrenty you can buy. but dealing with these horrible human beings is sooo not worth it. I am selling my car so I never have to call this place again!

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Surprising experience. Car runs well and the staff was friendly. I basically got the car for blue book which is almost impossible from a dealership.

2
★★★★★

Surprising experience. Car runs well and the staff was friendly. I basically got the car for blue book which is almost impossible from a dealership.

 

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