Glenn Animal Care Hospital

★★★★☆

Pets & Animals

Pets & Animals
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4.2 10
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I've taken my weight-challenged pug to Dr Umstead for the last 2 years and have been thoroughly impressed! She's patient with us and explains Susie's challenges so we can understand. Susie is healthy and happy because of the wonderful staff at Glenn Animal Care Hospital. The receptionists always greet Susie enthusiastically and make us feel at home and well-cared for.

5
★★★★★

I've taken my weight-challenged pug to Dr Umstead for the last 2 years and have been thoroughly impressed! She's patient with us and explains Susie's challenges so we can understand. Susie is healthy and happy because of the wonderful staff at Glenn Animal Care Hospital. The receptionists always greet Susie enthusiastically and make us feel at home and well-cared for.

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The professionalism with which this buisness is run is great, and there cheap too. Took my dog into Dr. Umstead and she saved him from heart worm which is near impossible. Great customer service and great prices makes me recommend this veterinary hospital to all pet owners.

5
★★★★★

The professionalism with which this buisness is run is great, and there cheap too. Took my dog into Dr. Umstead and she saved him from heart worm which is near impossible. Great customer service and great prices makes me recommend this veterinary hospital to all pet owners.

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1 out of 1 people found this review helpful.

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Turns out... you can't do zero stars. This place is horrid. Their customer service is absolutely terrible and would never recommend you take any living animal there. The one male Veterinarian is a complete jerk off and should definitely find another career. Again, steer clear of this place... even if it was the last open vet clinic in town you'd want to avoid it.

1
★☆☆☆☆

Turns out... you can't do zero stars. This place is horrid. Their customer service is absolutely terrible and would never recommend you take any living animal there. The one male Veterinarian is a complete jerk off and should definitely find another career. Again, steer clear of this place... even if it was the last open vet clinic in town you'd want to avoid it.

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0 out of 1 people found this review helpful.

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Dr. Umstead has been my vet for the last 15 years.
Even though the lobby of the facility is not updated, the care is. Over the last 15 years 4 of my canine "children" have been lovingly cared for by Dr. Umstead and Dr. Prejs. I wouldn't go anywhere else.

5
★★★★★

Dr. Umstead has been my vet for the last 15 years.
Even though the lobby of the facility is not updated, the care is. Over the last 15 years 4 of my canine "children" have been lovingly cared for by Dr. Umstead and Dr. Prejs. I wouldn't go anywhere else.

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My German Shephard was everything to me, like my child I always wanted him to have the best. He went to Dr Prejs all 11yrs of his life and we have no complaints AT ALL. Everytime we went the staff was respectful and remembered his name and ours. They all cared about my dog as if he was one of thiers and when it was time for him to sleep Dr. Prejs drove to our house after hours and took care of it with out any fuss or complaints. I wouldn't take my animals anywhere else.

5
★★★★★

My German Shephard was everything to me, like my child I always wanted him to have the best. He went to Dr Prejs all 11yrs of his life and we have no complaints AT ALL. Everytime we went the staff was respectful and remembered his name and ours. They all cared about my dog as if he was one of thiers and when it was time for him to sleep Dr. Prejs drove to our house after hours and took care of it with out any fuss or complaints. I wouldn't take my animals anywhere else.

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I have taken my cocker spaniel there since I moved to Arizona a little over a year ago. She has had 2 surgeries due to tumors and the treatment was great. Dr Umstead was very caring and professional and my baby recovered beautifully each time. The rest of the staff was very friendly and affectionate toward my pet. I will continue to take her there anytime I need care for her.

5
★★★★★

I have taken my cocker spaniel there since I moved to Arizona a little over a year ago. She has had 2 surgeries due to tumors and the treatment was great. Dr Umstead was very caring and professional and my baby recovered beautifully each time. The rest of the staff was very friendly and affectionate toward my pet. I will continue to take her there anytime I need care for her.

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We have taken our pets to Glenn Animal Care for years and always felt they gave our pets the best care. They have always been compassionate, nonjudgemental if we couldn't afford everything recommended, and considerate about all our concerns. We enjoy our visits because they have a great staff that has been there forever.

5
★★★★★

We have taken our pets to Glenn Animal Care for years and always felt they gave our pets the best care. They have always been compassionate, nonjudgemental if we couldn't afford everything recommended, and considerate about all our concerns. We enjoy our visits because they have a great staff that has been there forever.

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I brought my cats to Dr. Umstead when I lived in Phoenix in the early 90's. I would trust her with any pet. She was very careful with older pets when they needed dentals. She wouldn't do it without an IV running to give them the best change of making it through anesthia. She came in on a Sunday after a frantic call from me that my cat was dying. She met me at the clinic so we could put him to sleep. She's very caring and very intelligent. I have a lot of faith in her.

5
★★★★★

I brought my cats to Dr. Umstead when I lived in Phoenix in the early 90's. I would trust her with any pet. She was very careful with older pets when they needed dentals. She wouldn't do it without an IV running to give them the best change of making it through anesthia. She came in on a Sunday after a frantic call from me that my cat was dying. She met me at the clinic so we could put him to sleep. She's very caring and very intelligent. I have a lot of faith in her.

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The doctors do seem to take care of the animals, but not very compasiontate about your choice of treatment if you can't afford meds, xray, etc... This clinic is old cosmetically and fees are a bit high. I do not like to feel pressured to go the recommended treatment if I can't afford it. I don't like when the dr calls to follwo up to try to get you to follow through.

2
★★☆☆☆

The doctors do seem to take care of the animals, but not very compasiontate about your choice of treatment if you can't afford meds, xray, etc... This clinic is old cosmetically and fees are a bit high. I do not like to feel pressured to go the recommended treatment if I can't afford it. I don't like when the dr calls to follwo up to try to get you to follow through.

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.

As long as I can remember Glenn Animal Care has been in the same location, offering discounted spays, neuters, and vaccinations.
A converted house, this practice offers the expertise of Dr. BJ Umstead and Dr. Ken Prejs. Together they offer a full menu of animal care and consulting.
From dogs, cats, birds, fish, reptiles, rodents, etc, they see them all. Prices are beyond fair and estimates are always given, something I can't rave about enough.

PROS: great downtown Glendale location
CONS: small lobby and exam rooms

4
★★★★☆

As long as I can remember Glenn Animal Care has been in the same location, offering discounted spays, neuters, and vaccinations.
A converted house, this practice offers the expertise of Dr. BJ Umstead and Dr. Ken Prejs. Together they offer a full menu of animal care and consulting.
From dogs, cats, birds, fish, reptiles, rodents, etc, they see them all. Prices are beyond fair and estimates are always given, something I can't rave about enough.

PROS: great downtown Glendale location
CONS: small lobby and exam rooms

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