Audio Symphony

★★☆☆☆
  • 1525 Van Ness Ave

    San Francisco, CA 94109

    Map & Directions
  • 415-292-3300

Automotive

Automotive
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2.4 5
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Audio Symphony installed parrot blue tooth in both our family cars so that no matter who is driving, we have hands free cellular and it's really great. We also decided to replace the old radio in the family station wagon with one that ROCKS for the drives up to Tahoe and the North Coast. What a great job they did...and the installation is perfect...we're a past customer as well...so were delighted to return again for Audio Symphony once again.

2
★★★★★

Audio Symphony installed parrot blue tooth in both our family cars so that no matter who is driving, we have hands free cellular and it's really great. We also decided to replace the old radio in the family station wagon with one that ROCKS for the drives up to Tahoe and the North Coast. What a great job they did...and the installation is perfect...we're a past customer as well...so were delighted to return again for Audio Symphony once again.

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Chris, salesperson, was rude and belligerant when I brought my car in to get the MP3 cable replaced after only 6 months. First, he emphatically claimed that Audio Symphony didn't put in the cable, which is attached to the expensive car radio I bought there 6 months ago. Then, he changed his tune, and blamed me for pulling and jerking on it. \r
He is impossible to work with. Avoid him at all costs.

0
★☆☆☆☆

Chris, salesperson, was rude and belligerant when I brought my car in to get the MP3 cable replaced after only 6 months. First, he emphatically claimed that Audio Symphony didn't put in the cable, which is attached to the expensive car radio I bought there 6 months ago. Then, he changed his tune, and blamed me for pulling and jerking on it. \r
He is impossible to work with. Avoid him at all costs.

Pros: Recommended by BMW of San Francisco

Cons: Chris

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Auto Symphony has installed security systems and CD changers in my 2 cars. The work was done on time and at the price they quoted. The staff was knowledgable and answered all of my questions. Their location is convenient and the covered parking makes it a snap to get in and out of on busy Van Ness Ave. Recently we had to replace parts for one of the security systems. The original part was sent to the manufacturer. We got a new one back and it was installed right away. All I had to pay was the installation charge. I've referred friends here as well. I'll be back in the future.

2
★★★★☆

Auto Symphony has installed security systems and CD changers in my 2 cars. The work was done on time and at the price they quoted. The staff was knowledgable and answered all of my questions. Their location is convenient and the covered parking makes it a snap to get in and out of on busy Van Ness Ave. Recently we had to replace parts for one of the security systems. The original part was sent to the manufacturer. We got a new one back and it was installed right away. All I had to pay was the installation charge. I've referred friends here as well. I'll be back in the future.

Pros: Selection, Knowledge, Location

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I agree with the other poster- this store will cheat you- they are dishonest, unhelpful, and nasty. Specifically, they agreed to remove my car navigation system (which they sell) and send it in for repairs (and charged me for this) but them decided that I should sent it in (at my expense) instead- then, when it came time to reinstall it- they doubled the price (and only went back to the original price when I pointed out that I could see right there on their computer screen the price agreed upon) and then they broke the machine while attempting to reinstall it- their tech wrote me a letter admitting they broke it- which I kept (for any doubters)) but instead of taking any responsibility- handed me back the broken item and told me to send it (again, at my expense) back to the company b/c ""the company might fix it for free if you the customer asks, but not if we ask"". I will never go there again, and if you do, you're a fool.

0
★☆☆☆☆

I agree with the other poster- this store will cheat you- they are dishonest, unhelpful, and nasty. Specifically, they agreed to remove my car navigation system (which they sell) and send it in for repairs (and charged me for this) but them decided that I should sent it in (at my expense) instead- then, when it came time to reinstall it- they doubled the price (and only went back to the original price when I pointed out that I could see right there on their computer screen the price agreed upon) and then they broke the machine while attempting to reinstall it- their tech wrote me a letter admitting they broke it- which I kept (for any doubters)) but instead of taking any responsibility- handed me back the broken item and told me to send it (again, at my expense) back to the company b/c ""the company might fix it for free if you the customer asks, but not if we ask"". I will never go there again, and if you do, you're a fool.

Cons: See review

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If you're into being treated with disrespect, this is the place for you! If you like over-inflated prices and terrible customer service, run, don't walk...Rudeness awaits!

0
★☆☆☆☆

If you're into being treated with disrespect, this is the place for you! If you like over-inflated prices and terrible customer service, run, don't walk...Rudeness awaits!

 

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