Garlic City Glass & Gold

★☆☆☆☆

About Garlic City Glass & Gold

Categories
  • Glass Work
  • Building Materials
  • Glass
Details
  • Window Repair
  • Mirrors

Home & Garden

Home & Garden
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I will never, ever, ever use them again! They are overpriced, and the technician who replaced my windows had absolutely no pride of workmanship, he didn't seem to have a clue. They charged me more than $800 to replace one window and destroyed the trim, when asked to replace it his response was "that'll cost extra", at the same time he broke the glass of a second window being replaced. The frame is also not centered properly. After complaining to the office team they agreed to replace the trim, it took them 3 months to get out and do it and to replace the second window. They charge a ridiculous 15% "energy charge" on top of everything else - they don't disclose that part up front. I have no idea how they were rated so high. They also replaced the windshield of my car, it was fine, but they didn't bother to clean up all of the dust/dirt from their work. I felt ill handing over more than $1100 to this company, I am really disappointed.

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★☆☆☆☆

I will never, ever, ever use them again! They are overpriced, and the technician who replaced my windows had absolutely no pride of workmanship, he didn't seem to have a clue. They charged me more than $800 to replace one window and destroyed the trim, when asked to replace it his response was "that'll cost extra", at the same time he broke the glass of a second window being replaced. The frame is also not centered properly. After complaining to the office team they agreed to replace the trim, it took them 3 months to get out and do it and to replace the second window. They charge a ridiculous 15% "energy charge" on top of everything else - they don't disclose that part up front. I have no idea how they were rated so high. They also replaced the windshield of my car, it was fine, but they didn't bother to clean up all of the dust/dirt from their work. I felt ill handing over more than $1100 to this company, I am really disappointed.

Pros: Maria in the office is very pleasant and really wants to help

Cons: everything else was a con

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