Dayton Automotive

★★★★☆
  • 1155 Reed Ave

    Sunnyvale, CA 94086

    Map & Directions
  • 408-733-0404

Automotive

Automotive
More choices in Sunnyvale:
Resultset_next

European Auto Repair

1170 Willow Ave # 5 Sunnyvale, CA

Resultset_next

Japanese Beetle Inc

928 East El Camino Real Sunnyvale, CA

3.8333 12
Hi! Sign in to let us know how Dayton Automotive was?
Write a Review
.

Beware of what you ask for a Dayton Automotive!

3
★★★★★

Beware of what you ask for a Dayton Automotive!

.

John, the head technician, does a great job and is always willing explain and demonstrate the results of a diagnostic.

The staff is always helpful and friendly.

The Daytona offers a membership that includes full inspections along with the oil change: a good deal and a great way to ensure ensure the car is always up and running.

4
★★★★☆

John, the head technician, does a great job and is always willing explain and demonstrate the results of a diagnostic.

The staff is always helpful and friendly.

The Daytona offers a membership that includes full inspections along with the oil change: a good deal and a great way to ensure ensure the car is always up and running.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been bringing my (3) cars here for the past 4 years and have always gotten great service. They are reasonable, do great work and, best of all, explain what they are doing.

Whenever a friend tells me that they need expensive work done on their cars, I send them to John at Dayton. Everyone I have sent there has had their work done there and are glad they did.

The folks at Dayton are honest and friendly. They also are happy to shuttle you to and from the shop.

2
★★★★★

I have been bringing my (3) cars here for the past 4 years and have always gotten great service. They are reasonable, do great work and, best of all, explain what they are doing.

Whenever a friend tells me that they need expensive work done on their cars, I send them to John at Dayton. Everyone I have sent there has had their work done there and are glad they did.

The folks at Dayton are honest and friendly. They also are happy to shuttle you to and from the shop.

Pros: They take the time to explain

Cons: Hard to find unless you know location

.

Okay, so let's begin by saying I have two vehicles, a Land Rover Discovery and 745Li BMW, both of which have been brought to Dayton's for service. I'm not entirely sure why others would mention a lack of customer service or explanation, because in my experience I have gotten quite a thorough explanation and not at the speed of light. Also in terms that I can understand. I do agree, however, that there are some things they charge a little excessively for, only because I know I have taken it to one other place and they were able to provide certain services for substantially less. I think it's a comparison shop sort of thing. For the basics, they do a great job. Sometimes I think they push a little too much to have certain services done, but I think they have your best interest in mind, not as a money-making ploy, and I would like to think I'm not all that naive. I think that Jamie and Cherie are both quite friendly and Jamie, in particular, is quite knowledgeable. Only one complaint: I was told that they would advocate for us with the dealer, we never heard back. It was unusual, because we typically ALWAYS hear back. My intention here is to give you a balanced review of the shop, and I would definitely recommend it. No one place is ever going to be exactly perfect...to be human is to err, but as far as automotive shops go, this has to be one of the best. It's hard to find an honest shop, so this just might be the ticket.

2
★★★★☆

Okay, so let's begin by saying I have two vehicles, a Land Rover Discovery and 745Li BMW, both of which have been brought to Dayton's for service. I'm not entirely sure why others would mention a lack of customer service or explanation, because in my experience I have gotten quite a thorough explanation and not at the speed of light. Also in terms that I can understand. I do agree, however, that there are some things they charge a little excessively for, only because I know I have taken it to one other place and they were able to provide certain services for substantially less. I think it's a comparison shop sort of thing. For the basics, they do a great job. Sometimes I think they push a little too much to have certain services done, but I think they have your best interest in mind, not as a money-making ploy, and I would like to think I'm not all that naive. I think that Jamie and Cherie are both quite friendly and Jamie, in particular, is quite knowledgeable. Only one complaint: I was told that they would advocate for us with the dealer, we never heard back. It was unusual, because we typically ALWAYS hear back. My intention here is to give you a balanced review of the shop, and I would definitely recommend it. No one place is ever going to be exactly perfect...to be human is to err, but as far as automotive shops go, this has to be one of the best. It's hard to find an honest shop, so this just might be the ticket.

.

I have 2002 Range Rover! Before you grimace, understand I do a lot of business in Placerville, CA. Commuting from the Bay Area, throughout the year. So YES I actually need my SUPER utility vehicle. Anyways I had some serious overheating problems throughout the winter. Although it was throwing codes, the check engine light would go on and off, and there were no visible problems. I brought the vehicle to the dealer 7 times from November 2007-to March 2008. I spent almost $2500.00 at the dealer on diagnostics, and minor repairs. Never did they fix my overheating problems. Anyway I found Dayton Automotive online, the service was great, the technicians were knowledgeable and able to explain the situation to me. The performed the repairs, and I haven't overheated since. The expense was high, (not higher than the dealer I checked), but WORTH IT. 5 Stars all the way! Thanks guys!...and Ladies!

2
★★★★★

I have 2002 Range Rover! Before you grimace, understand I do a lot of business in Placerville, CA. Commuting from the Bay Area, throughout the year. So YES I actually need my SUPER utility vehicle. Anyways I had some serious overheating problems throughout the winter. Although it was throwing codes, the check engine light would go on and off, and there were no visible problems. I brought the vehicle to the dealer 7 times from November 2007-to March 2008. I spent almost $2500.00 at the dealer on diagnostics, and minor repairs. Never did they fix my overheating problems. Anyway I found Dayton Automotive online, the service was great, the technicians were knowledgeable and able to explain the situation to me. The performed the repairs, and I haven't overheated since. The expense was high, (not higher than the dealer I checked), but WORTH IT. 5 Stars all the way! Thanks guys!...and Ladies!

Pros: Experienced Rover Technicians

.

I found this shop on accident. This shop has an eclectic vibe to it. An automotive shop with all these antiques, old coca cola knick-knacks, Disney collectibles, radio's and such. Very Odd. Strangely it is also very clean. Back to the important stuff....I brought my 2003 Chrysler Mini-van in for my 60k service. They also let me know about other issues going on with my car. Issues that were covered under warranty. Needless to say I brought my van to the dealer and they couldn't 'reduplicate' the problem, and it wasn't a problem that needed to be reduplicated. I called Cherie at Dayton Automotive, and she told me to bring the vehicle back to them and they would handle the whole problem, and they did. They took the vehicle to the dealer for me, had everything replaced, without a penny from me. I felt like I had stepped back into a time machine, great customer service, they served me a fresh cup of coffee, they cared, and to top it all off, a little man drove out of the back of the shop in a old jalopy of a vehicle, they experience brought me back to another era. 5 STARS!

2
★★★★★

I found this shop on accident. This shop has an eclectic vibe to it. An automotive shop with all these antiques, old coca cola knick-knacks, Disney collectibles, radio's and such. Very Odd. Strangely it is also very clean. Back to the important stuff....I brought my 2003 Chrysler Mini-van in for my 60k service. They also let me know about other issues going on with my car. Issues that were covered under warranty. Needless to say I brought my van to the dealer and they couldn't 'reduplicate' the problem, and it wasn't a problem that needed to be reduplicated. I called Cherie at Dayton Automotive, and she told me to bring the vehicle back to them and they would handle the whole problem, and they did. They took the vehicle to the dealer for me, had everything replaced, without a penny from me. I felt like I had stepped back into a time machine, great customer service, they served me a fresh cup of coffee, they cared, and to top it all off, a little man drove out of the back of the shop in a old jalopy of a vehicle, they experience brought me back to another era. 5 STARS!

Pros: Great Experience, customer service, repair, ect

.

Services are great, technicians are experienced. They actually brought me out into the shop to show me the problems with my truck. Overall great experience.

2
★★★★★

Services are great, technicians are experienced. They actually brought me out into the shop to show me the problems with my truck. Overall great experience.

Pros: Honest

Cons: off the beaten path

.

well i will make this quick this shop looks good and its nice and clean but thats it. I was told by someone that there is a guy that knows about performance parts on old cars when i got there i was told that he does not work here anymore and so i was talking to a man that did not seem to know much. So why would a company say that they work on old cars when they dont even know what they are talking about.

0
★☆☆☆☆

well i will make this quick this shop looks good and its nice and clean but thats it. I was told by someone that there is a guy that knows about performance parts on old cars when i got there i was told that he does not work here anymore and so i was talking to a man that did not seem to know much. So why would a company say that they work on old cars when they dont even know what they are talking about.

Pros: clean shop

Cons: customer service

.

My friend has used the services of this shop and suggested i take my car there. It is one of the nicest looking mechanics shops I have ever scene. Lots of antiques and is VERY clean. But the service wasnt very good, i had to call to find out if it was ready and when i picked it up no one seemed to know what was done, and it seemed expensive. when i called around i found out i could have gotten the same jobs at the dealer for $100 less!

0
★☆☆☆☆

My friend has used the services of this shop and suggested i take my car there. It is one of the nicest looking mechanics shops I have ever scene. Lots of antiques and is VERY clean. But the service wasnt very good, i had to call to find out if it was ready and when i picked it up no one seemed to know what was done, and it seemed expensive. when i called around i found out i could have gotten the same jobs at the dealer for $100 less!

Pros: Very nice looking shop

Cons: not good customer service

.

ive been taking my 1995 vehicle to this guys for over 10 years,and they keep it running great for me.
they have always been very helpful and when available they even lend me their loaner vehicle,i strongly reccomend this shop to anyone that owns ANY car because they work on all brands and have helped many of my friends and relatives over the years.
this is a family owned shop and is very cool to go and see all the antiques they have inside,and yeah they also work on antique vehicles as well.
great people,definately reccomended

2
★★★★★

ive been taking my 1995 vehicle to this guys for over 10 years,and they keep it running great for me.
they have always been very helpful and when available they even lend me their loaner vehicle,i strongly reccomend this shop to anyone that owns ANY car because they work on all brands and have helped many of my friends and relatives over the years.
this is a family owned shop and is very cool to go and see all the antiques they have inside,and yeah they also work on antique vehicles as well.
great people,definately reccomended

.

ive been a customer of daytons for many years and iam very happy with their personalized service and the extra services they provide,i know cars are tricky sometimes and especially now a days with all the lectronics and all that other junk,but this shop has always been good to me and my family. i bring all m y 3 cars here and they al are different brands.
great place for car repairs,i even bring them my motorhome!!!

2
★★★★☆

ive been a customer of daytons for many years and iam very happy with their personalized service and the extra services they provide,i know cars are tricky sometimes and especially now a days with all the lectronics and all that other junk,but this shop has always been good to me and my family. i bring all m y 3 cars here and they al are different brands.
great place for car repairs,i even bring them my motorhome!!!

.

I have been a customer of this shop for years and years. I think it must have been sold, although when I asked they said no. Major staffing changes and buisness philosophy have occured. I brought my car in June and things seems disorganized and I couldn't get a good explaination about what had been done. My car worked okay and I didn't think much of it but when I returned to have some recommendations done in the end of august it was the worst service I think I have ever recieved. I had to take my car back twice that week. The attitude from the woman I talked to seemed to be "oh well" these things happen. Thier service in years past hasn't always been perfect but it was always taken care of right away and I felt cared for and heard. This was not the case, I had to leave my car again and when I picked it up I got NO explanation about what the problem was and not even a apolgy just a weird explanation that was delievered so quickly that my head spun. I wouldn't recommend this place anymore. Its a shame because the previous owner and manager seemed to have the whole customer service idea down and it was a comfortable place to bring my car. Now I have to look for a new place.

0
★☆☆☆☆

I have been a customer of this shop for years and years. I think it must have been sold, although when I asked they said no. Major staffing changes and buisness philosophy have occured. I brought my car in June and things seems disorganized and I couldn't get a good explaination about what had been done. My car worked okay and I didn't think much of it but when I returned to have some recommendations done in the end of august it was the worst service I think I have ever recieved. I had to take my car back twice that week. The attitude from the woman I talked to seemed to be "oh well" these things happen. Thier service in years past hasn't always been perfect but it was always taken care of right away and I felt cared for and heard. This was not the case, I had to leave my car again and when I picked it up I got NO explanation about what the problem was and not even a apolgy just a weird explanation that was delievered so quickly that my head spun. I wouldn't recommend this place anymore. Its a shame because the previous owner and manager seemed to have the whole customer service idea down and it was a comfortable place to bring my car. Now I have to look for a new place.

 

Wait, you're the expert.

If you've been to or used Dayton Automotive, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review