Honda Of El Cajon Superstore

★★★★☆
  • 889 Arnele Ave

    El Cajon, CA 92020

    Map & Directions
  • 619-440-1000

Automotive

Automotive
More choices in El Cajon:
Resultset_next

Phomphavong Honda

3115 53rd St San Diego, CA

Resultset_next

Yamaha Authorized Sales & Svc

315 N Magnolia Ave El Cajon, CA

4.1013 79
Hi! Sign in to let us know how Honda Of El Cajon Superstore was?
Write a Review
.

I am totally STOKED with Tipton Honda. I went in there yesterday because for a couple years my right headlight on my '97 Del Sol was loose for some reason. I'd taken it to several body shops in the last couple years and guys would look at it and go "Geez, I don't know, can't really give you an estimate till we look at the thing apart...you could leave it here and...blah blah.." I went to Cush Honda (which I also like) and their excellent parts guy Vince recommended I try AutoWerks in Santee. Thank god a guy there (who couldn't give me a good estimate)suggested I try Tipton Honda!

5
★★★★★

I am totally STOKED with Tipton Honda. I went in there yesterday because for a couple years my right headlight on my '97 Del Sol was loose for some reason. I'd taken it to several body shops in the last couple years and guys would look at it and go "Geez, I don't know, can't really give you an estimate till we look at the thing apart...you could leave it here and...blah blah.." I went to Cush Honda (which I also like) and their excellent parts guy Vince recommended I try AutoWerks in Santee. Thank god a guy there (who couldn't give me a good estimate)suggested I try Tipton Honda!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am totally STOKED with Tipton Honda. I went in there yesterday because for a couple years my right headlight on my '97 Del Sol was loose for some reason. I'd taken it to several body shops in the last couple years and guys would look at

1
★★★☆☆

I am totally STOKED with Tipton Honda. I went in there yesterday because for a couple years my right headlight on my '97 Del Sol was loose for some reason. I'd taken it to several body shops in the last couple years and guys would look at

.

I was helped to the financing department, where Truman, with a big ol' smile on his face, greeted me and helped me through all the paperwork, all the while explaining to me every piece of paper I was signing. Truman was capable, friendly, courteous and very diligent, making sure I was comfortable and happy with this rather large investment, answering all my questions (and there were quite a few) quickly, truthfully and knowledgably, giving me a sense that they really did care about me and my comfort, over all.

5
★★★★★

I was helped to the financing department, where Truman, with a big ol' smile on his face, greeted me and helped me through all the paperwork, all the while explaining to me every piece of paper I was signing. Truman was capable, friendly, courteous and very diligent, making sure I was comfortable and happy with this rather large investment, answering all my questions (and there were quite a few) quickly, truthfully and knowledgably, giving me a sense that they really did care about me and my comfort, over all.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was helped to the financing department, where Truman, with a big ol' smile on his face, greeted me and helped me through all the paperwork, all the while explaining to me every piece of paper I was signing. Truman was capable, friendly,

1
★★★☆☆

I was helped to the financing department, where Truman, with a big ol' smile on his face, greeted me and helped me through all the paperwork, all the while explaining to me every piece of paper I was signing. Truman was capable, friendly,

.

Bought my new 2013 Honda Civic from Tipton Honda and they were FABULOUS! They honored the price we agreed on online (the USAA pricing for military members) -- there were NO extra charges / hassles when I got there. Saved me a lot of headaches compared to other dealerships that try to charge you for extra "specials / fees". This was hands down the BEST car buying experience I've ever had and will definitely recommend this Honda Dealership to all my friends. I worked with Miguel Torres and he was just awesome - but then the ENTIRE staff was so friendly and welcoming. BUY YOUR NEW HONDA FROM HERE!! Trust me - you will never want to go to another dealer again, Tipton Honda has the best integrity I've seen compared to other Honda dealerships I've visited.

5
★★★★★

Bought my new 2013 Honda Civic from Tipton Honda and they were FABULOUS! They honored the price we agreed on online (the USAA pricing for military members) -- there were NO extra charges / hassles when I got there. Saved me a lot of headaches compared to other dealerships that try to charge you for extra "specials / fees". This was hands down the BEST car buying experience I've ever had and will definitely recommend this Honda Dealership to all my friends. I worked with Miguel Torres and he was just awesome - but then the ENTIRE staff was so friendly and welcoming. BUY YOUR NEW HONDA FROM HERE!! Trust me - you will never want to go to another dealer again, Tipton Honda has the best integrity I've seen compared to other Honda dealerships I've visited.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bought my new 2013 Honda Civic from Tipton Honda and they were FABULOUS! They honored the price we agreed on online (the USAA pricing for military members) -- there were NO extra charges / hassles when I got there. Saved me a lot of

1
★★★☆☆

Bought my new 2013 Honda Civic from Tipton Honda and they were FABULOUS! They honored the price we agreed on online (the USAA pricing for military members) -- there were NO extra charges / hassles when I got there. Saved me a lot of

.

Tipton Hondon made the expeirence, not only EASY, but a lot of fun! He didn't argue with me when I told him what I wanted (although he was genuinely surprised when I told him I wanted a stick), he didn't try to upsell me and he didn't blow a bunch of smoke during the deal. Just plain ol' down-home service. He knew his business, he knew how to make the deal work for me, within my (scant) budget and he never tried to jerk me around. We found the car I wanted at another dealership, so he went there personally, after working out a dealer trade and picked it up for me.

5
★★★★★

Tipton Hondon made the expeirence, not only EASY, but a lot of fun! He didn't argue with me when I told him what I wanted (although he was genuinely surprised when I told him I wanted a stick), he didn't try to upsell me and he didn't blow a bunch of smoke during the deal. Just plain ol' down-home service. He knew his business, he knew how to make the deal work for me, within my (scant) budget and he never tried to jerk me around. We found the car I wanted at another dealership, so he went there personally, after working out a dealer trade and picked it up for me.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Like any car dealer, they realize that establishing a long term relationship of good value with customers is how you remain profitable in the long run. They are a low overhead operation, but you would never sense that from either the front or back of the house. I understand Mr. Tipton still drops by the dealership now and then. I recommend Tipton Honda for new vehicle sales and service, without any reservations.

5
★★★★★

Like any car dealer, they realize that establishing a long term relationship of good value with customers is how you remain profitable in the long run. They are a low overhead operation, but you would never sense that from either the front or back of the house. I understand Mr. Tipton still drops by the dealership now and then. I recommend Tipton Honda for new vehicle sales and service, without any reservations.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Like any car dealer, they realize that establishing a long term relationship of good value with customers is how you remain profitable in the long run. They are a low overhead operation, but you would never sense that from either the front

1
★★★☆☆

Like any car dealer, they realize that establishing a long term relationship of good value with customers is how you remain profitable in the long run. They are a low overhead operation, but you would never sense that from either the front

.

I got a call from Tipton Honda, asking if I would like to sell back my 2008 Civic LX. I really liked my Civic, so I was not really into selling it, but I figured I'd check out the deal he was offering. I'd bought 3 Civics over the last 15 years, from Tipton, so I knew the drill when I went in. I knew what I wanted, I knew the model, type, color, options and had done some serious research finding my next Cvic. After all, if I'm gonna give up a car I really like, I should get exactly the car I want, for the trouble which exactly happen and I got the car of my choice.

5
★★★★★

I got a call from Tipton Honda, asking if I would like to sell back my 2008 Civic LX. I really liked my Civic, so I was not really into selling it, but I figured I'd check out the deal he was offering. I'd bought 3 Civics over the last 15 years, from Tipton, so I knew the drill when I went in. I knew what I wanted, I knew the model, type, color, options and had done some serious research finding my next Cvic. After all, if I'm gonna give up a car I really like, I should get exactly the car I want, for the trouble which exactly happen and I got the car of my choice.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I got a call from Tipton Honda, asking if I would like to sell back my 2008 Civic LX. I really liked my Civic, so I was not really into selling it, but I figured I'd check out the deal he was offering. I'd bought 3 Civics over the last 15

1
★★★☆☆

I got a call from Tipton Honda, asking if I would like to sell back my 2008 Civic LX. I really liked my Civic, so I was not really into selling it, but I figured I'd check out the deal he was offering. I'd bought 3 Civics over the last 15

.

What an honest group of people, took in a car I bought for my daughter and they stated they were concerned about several items and pointed it all out and showed what it would cost to smog. They saved us a lot of money!! Thank you so much James and technician Chris you saved us from making a HUGE mistake and we took car back. You have our family's business for life. THANKS AGAIN!!!

5
★★★★★

What an honest group of people, took in a car I bought for my daughter and they stated they were concerned about several items and pointed it all out and showed what it would cost to smog. They saved us a lot of money!! Thank you so much James and technician Chris you saved us from making a HUGE mistake and we took car back. You have our family's business for life. THANKS AGAIN!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

What an honest group of people, took in a car I bought for my daughter and they stated they were concerned about several items and pointed it all out and showed what it would cost to smog. They saved us a lot of money!! Thank you so much

1
★★★☆☆

What an honest group of people, took in a car I bought for my daughter and they stated they were concerned about several items and pointed it all out and showed what it would cost to smog. They saved us a lot of money!! Thank you so much

.

We bought a used Honda Odyssey from them and I was extremely pleased with our sales person, Tia. She offered me service that was incredible. I couldn't make up my mind about what I wanted and we test drove quite a few vehicles over a few days time. She always kept in touch w/o pressure. The finance department obtained a really low interest rate for us too. A few days after we got home with the car we noticed we didn't have headsets for the DVD. Tia got us a set with no hassle at all. We thoroughly enjoyed our car buying experience at Tipton Honda!

5
★★★★★

We bought a used Honda Odyssey from them and I was extremely pleased with our sales person, Tia. She offered me service that was incredible. I couldn't make up my mind about what I wanted and we test drove quite a few vehicles over a few days time. She always kept in touch w/o pressure. The finance department obtained a really low interest rate for us too. A few days after we got home with the car we noticed we didn't have headsets for the DVD. Tia got us a set with no hassle at all. We thoroughly enjoyed our car buying experience at Tipton Honda!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We bought a used Honda Odyssey from them and I was extremely pleased with our sales person, Tia. She offered me service that was incredible. I couldn't make up my mind about what I wanted and we test drove quite a few vehicles over a few

1
★★★☆☆

We bought a used Honda Odyssey from them and I was extremely pleased with our sales person, Tia. She offered me service that was incredible. I couldn't make up my mind about what I wanted and we test drove quite a few vehicles over a few

.

i bought a 2013 civic lx from Tipton Honda and had a no problems trading in my other 2 cars. One was paid off and the other was up-side down quite a bit. They worked with me to get me the best deal. Steve le was my contact through their web-site.

5
★★★★★

i bought a 2013 civic lx from Tipton Honda and had a no problems trading in my other 2 cars. One was paid off and the other was up-side down quite a bit. They worked with me to get me the best deal. Steve le was my contact through their web-site.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i bought a 2013 civic lx from Tipton Honda and had a no problems trading in my other 2 cars. One was paid off and the other was up-side down quite a bit. They worked with me to get me the best deal. Steve le was my contact through their

1
★★★☆☆

i bought a 2013 civic lx from Tipton Honda and had a no problems trading in my other 2 cars. One was paid off and the other was up-side down quite a bit. They worked with me to get me the best deal. Steve le was my contact through their

.

I never felt like anyone was feeding me a line, or pressuring me to move forward. The staff at Tipton were great, and I am really happy with my new car!

5
★★★★★

I never felt like anyone was feeding me a line, or pressuring me to move forward. The staff at Tipton were great, and I am really happy with my new car!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went to Tipton because I heard they had great customer service in their sales department. I was pleasantly surprised how easy a car deal could be. They answered all my questions and and handled all my paperwork in a timely manner.

5
★★★★★

I went to Tipton because I heard they had great customer service in their sales department. I was pleasantly surprised how easy a car deal could be. They answered all my questions and and handled all my paperwork in a timely manner.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Tipton Honda in El Cajon has been serving my family and I for years. We have bought and leased 5 cars from them over the years and were always pleased with their vehicles and their service. We got two cars this weekend (Honda Accord & Honda Civic) and we were delighted to be assisted by the helpful and kind salesman, Mr. Matt who was very patient and cooperative with our request. He managed to give us a good deal on our cars and did his best to insure we were taken care of and got what we wanted. I recommend you ask for Matt when you go in looking for a car. Overall the experience was pretty good and Honda makes remarkable cars with high quality and top of the line service. We are very pleased with their cars and outstanding customer service. Honda never let us down!

5
★★★★★

Tipton Honda in El Cajon has been serving my family and I for years. We have bought and leased 5 cars from them over the years and were always pleased with their vehicles and their service. We got two cars this weekend (Honda Accord & Honda Civic) and we were delighted to be assisted by the helpful and kind salesman, Mr. Matt who was very patient and cooperative with our request. He managed to give us a good deal on our cars and did his best to insure we were taken care of and got what we wanted. I recommend you ask for Matt when you go in looking for a car. Overall the experience was pretty good and Honda makes remarkable cars with high quality and top of the line service. We are very pleased with their cars and outstanding customer service. Honda never let us down!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The people at Tipton Honda could not have been easier to work with, they confirmed they had the car and even verified that they would sell it at an agreed upon price as I was driving down from Vista. The entire process from the time I walked in until they handed me the keys took just 2 hours and could probably been quicker had I made some decisions more quickly. Five stars to a family run business that was courteous and valued my time!

5
★★★★★

The people at Tipton Honda could not have been easier to work with, they confirmed they had the car and even verified that they would sell it at an agreed upon price as I was driving down from Vista. The entire process from the time I walked in until they handed me the keys took just 2 hours and could probably been quicker had I made some decisions more quickly. Five stars to a family run business that was courteous and valued my time!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought a new accord crosstour here last week and I just wanted to say that I had the best car buying experience and I don't understand why this dealership doesn't have more stars! My salesman was honest, helpful and made the experience as quick and painless as possible; he patiently helped me program my navigation system and my cell phone blue tooth and also introduced me to the service department where I receive my first oil change completely free of charge!

5
★★★★★

I bought a new accord crosstour here last week and I just wanted to say that I had the best car buying experience and I don't understand why this dealership doesn't have more stars! My salesman was honest, helpful and made the experience as quick and painless as possible; he patiently helped me program my navigation system and my cell phone blue tooth and also introduced me to the service department where I receive my first oil change completely free of charge!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We needed a new car due to an accident, and used TrueCar to compare dealer prices everywhere from San Diego to Whittier. While Tipton Honda initially was not the lowest price, they won our business by providing excellent customer service and no pressure correspondence over the phone and through email. Steve Le and Daniel Cole worked with us to find exactly what we wanted, and in the end, Tipton provided the best value as we were not charged for dealer add-ons that we didn't want.

5
★★★★★

We needed a new car due to an accident, and used TrueCar to compare dealer prices everywhere from San Diego to Whittier. While Tipton Honda initially was not the lowest price, they won our business by providing excellent customer service and no pressure correspondence over the phone and through email. Steve Le and Daniel Cole worked with us to find exactly what we wanted, and in the end, Tipton provided the best value as we were not charged for dealer add-ons that we didn't want.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had an incredible experience at Tipton Honda. I was treated with respect and honesty through the entire process, and would absolutely buy another car from them and send friends to do the same.

5
★★★★★

I had an incredible experience at Tipton Honda. I was treated with respect and honesty through the entire process, and would absolutely buy another car from them and send friends to do the same.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They absolutely went out of their way. They told me what would happen and how long it would take. They were dead-on. They met me at the door and showed me where to sit. They walked me through it all. They were kind and courteous. It was delightful.

5
★★★★★

They absolutely went out of their way. They told me what would happen and how long it would take. They were dead-on. They met me at the door and showed me where to sit. They walked me through it all. They were kind and courteous. It was delightful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Twenty years ago, we had a very bad experience with Tipton and I told my husband I did not want to go to Tipton this time. My husband had stopped by Tipton on Monday, Sept 30, met Israel and convinced me to give them a chance. So glad I did. We ended up trading in our older gas guzzler for a 2014 Honda Accord Lx. I had done a lot of homework on this purchase so I knew the numbers really well and also what other Honda dealers in San Diego and near areas were asking for this car and also what a fair trade in would be on our vehicle. Israel lived up to all promises and we agreed on a very fair price on our trade in. I will definitely go back to Tipton for our next car. Of course that may be awhile because the Honda Accord we bought in 1994 is still running like a charm for my daughter and I really expect no less from our new 2014.

5
★★★★★

Twenty years ago, we had a very bad experience with Tipton and I told my husband I did not want to go to Tipton this time. My husband had stopped by Tipton on Monday, Sept 30, met Israel and convinced me to give them a chance. So glad I did. We ended up trading in our older gas guzzler for a 2014 Honda Accord Lx. I had done a lot of homework on this purchase so I knew the numbers really well and also what other Honda dealers in San Diego and near areas were asking for this car and also what a fair trade in would be on our vehicle. Israel lived up to all promises and we agreed on a very fair price on our trade in. I will definitely go back to Tipton for our next car. Of course that may be awhile because the Honda Accord we bought in 1994 is still running like a charm for my daughter and I really expect no less from our new 2014.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently purchased a used 2004 Honda Civic and I am the least from unhappy! They had a pretty decent selection of used vehicles and I had been shopping around many other places. I liked the sales staff here. They were personable, informative, and most of all they were willing to work on pricing for me and were able to help get this into my budget. They made it a smooth easy transaction, I don't think there is anything else they could have done to make it a better experience. The car was looked over upon delivery and they came across a couple minor issues that were addressed and I had a issue recently and I brought it in and the service people were absolutely great. Awesome experience, and highly recommended!

5
★★★★★

I recently purchased a used 2004 Honda Civic and I am the least from unhappy! They had a pretty decent selection of used vehicles and I had been shopping around many other places. I liked the sales staff here. They were personable, informative, and most of all they were willing to work on pricing for me and were able to help get this into my budget. They made it a smooth easy transaction, I don't think there is anything else they could have done to make it a better experience. The car was looked over upon delivery and they came across a couple minor issues that were addressed and I had a issue recently and I brought it in and the service people were absolutely great. Awesome experience, and highly recommended!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If zero stars were avail...I would give them zero stars.

Frist and foremost...all the 5 star ratings on this site are fakes. Consider yourself warned by the customers of Tipton with real stories and real experiences.

AVOID THIS SERVICE CENTER AT ALL COSTS!!!

If you to hear more keep reading...otherwise let me sum it up like this. They have given me free oil change service coupons and I throw them away. I would pay for a Wal-Mart oil change before I took a free oil change from these people.

I purchased a used 2004 Honda Accord from Tipton in 2008. Buying the car was fine...no issues there except the vehicle had a cracked windshield.

Tipton paid All Star Glass to replace the windshield. All star glass left the rubber around the windshield sticking up and I had to call Tipton to have them get All Star Glass to come back out and fix it a 2nd time.

When we purchased the car the floorboards were wet and we were told it was because they just shampooed the carpets. The carpets kept getting wet every week and I pulled up the carpet to find a lake under it. I gave the car to Tipton and they couldn't find any issue. Got the car back and a month later there was another lake under the floorboards. Gave the car back to Tipton and they found the issue to be a manufacturing flaw in the firewall where a weld was not completed. They fixed the issue and gave me my car back. When I got the car back all the interior panels that were taken off by Tipton to find the issue were damaged. Car went back to Tipton to have all the panels replaces at their expense.

Transmission replacement...The car began having issues with the transmission and I had an extended warranty on the car. I know my car and I know when there is an issue. I dropped the car off at Tipton for diagnostics. I was told that because there was no CEL code being thrown that they cannot determine the issue. So you are telling me that the extent of a "factory trained" technicians ability is to look for the code and if it isn't there they are completely helpless. Whats funny is that the car was trying to downshift to 1st gear at 70mph. Very dangerous stuff. What Tipton did find was that all three motor mounts were damaged and promptly offered to fix them for $1000. I asked for the labor and parts breakdown. I ordered the parts and replaced them myself in half the time they had quoted me in labor hours. "Billable time" is standard in the repair industry and I'm not gonna pay for hours the manufacturer assumes a repair will take. Funny part is...the motor mounts were only torn because the transmission was jarring the whole car when it tried to downshift weird. How do I know? The mounts were freshly torn...not rubbed smooth from long periods of time being torn...but that's beside the point. I took the car back after replacing the mounts at which point Tipton told me again they couldn't find anything wrong. So I drove back out there to demonstrate the issue for them...at which point the lot attendant who was warming the car up for us...never came back and called the service writer to inform him the car was broken. I was then informed that i could go back home and await a call that the car was done. I waited a week for the repair...and got the car back. Something wasn't right there were loud clunking noises under the car and the power steering system making a ton of noise. Neither were happening when I dropped the car off initially. I dropped the car back off to Tipton and they found that the tech hadn't tightened 2 bolts in the sub frame and the sub frame was shifting also he didn't properly handle the power steering system when he replaced the trans and there were air bubbles in the lines. I was told by the service writer that it was "one of those end of the day things...you understand" NO...im sorry I don't understand. Tipton paid for a rental for a day while the car was fixed a 2nd time. I got the car back again and as soon as I got home the clunking noise was still there. At this point I went ballistic because the tech had forgotten more bolts than just the 2. I dropped the car off again...got a rental again (Tipton covered it) and found that this time the tech had forgotten the bolt in the rear engine mount. I was told that the car would have a full tank of gas when i got it back...because it was the least they could do for me. When i got the car back it had less fuel than when I dropped it off. Less than 1/4 tank.

I will never use them again and my campaign to get the word out about these clowns has now begun.

They are completely incompetent.

1
★☆☆☆☆

If zero stars were avail...I would give them zero stars.

Frist and foremost...all the 5 star ratings on this site are fakes. Consider yourself warned by the customers of Tipton with real stories and real experiences.

AVOID THIS SERVICE CENTER AT ALL COSTS!!!

If you to hear more keep reading...otherwise let me sum it up like this. They have given me free oil change service coupons and I throw them away. I would pay for a Wal-Mart oil change before I took a free oil change from these people.

I purchased a used 2004 Honda Accord from Tipton in 2008. Buying the car was fine...no issues there except the vehicle had a cracked windshield.

Tipton paid All Star Glass to replace the windshield. All star glass left the rubber around the windshield sticking up and I had to call Tipton to have them get All Star Glass to come back out and fix it a 2nd time.

When we purchased the car the floorboards were wet and we were told it was because they just shampooed the carpets. The carpets kept getting wet every week and I pulled up the carpet to find a lake under it. I gave the car to Tipton and they couldn't find any issue. Got the car back and a month later there was another lake under the floorboards. Gave the car back to Tipton and they found the issue to be a manufacturing flaw in the firewall where a weld was not completed. They fixed the issue and gave me my car back. When I got the car back all the interior panels that were taken off by Tipton to find the issue were damaged. Car went back to Tipton to have all the panels replaces at their expense.

Transmission replacement...The car began having issues with the transmission and I had an extended warranty on the car. I know my car and I know when there is an issue. I dropped the car off at Tipton for diagnostics. I was told that because there was no CEL code being thrown that they cannot determine the issue. So you are telling me that the extent of a "factory trained" technicians ability is to look for the code and if it isn't there they are completely helpless. Whats funny is that the car was trying to downshift to 1st gear at 70mph. Very dangerous stuff. What Tipton did find was that all three motor mounts were damaged and promptly offered to fix them for $1000. I asked for the labor and parts breakdown. I ordered the parts and replaced them myself in half the time they had quoted me in labor hours. "Billable time" is standard in the repair industry and I'm not gonna pay for hours the manufacturer assumes a repair will take. Funny part is...the motor mounts were only torn because the transmission was jarring the whole car when it tried to downshift weird. How do I know? The mounts were freshly torn...not rubbed smooth from long periods of time being torn...but that's beside the point. I took the car back after replacing the mounts at which point Tipton told me again they couldn't find anything wrong. So I drove back out there to demonstrate the issue for them...at which point the lot attendant who was warming the car up for us...never came back and called the service writer to inform him the car was broken. I was then informed that i could go back home and await a call that the car was done. I waited a week for the repair...and got the car back. Something wasn't right there were loud clunking noises under the car and the power steering system making a ton of noise. Neither were happening when I dropped the car off initially. I dropped the car back off to Tipton and they found that the tech hadn't tightened 2 bolts in the sub frame and the sub frame was shifting also he didn't properly handle the power steering system when he replaced the trans and there were air bubbles in the lines. I was told by the service writer that it was "one of those end of the day things...you understand" NO...im sorry I don't understand. Tipton paid for a rental for a day while the car was fixed a 2nd time. I got the car back again and as soon as I got home the clunking noise was still there. At this point I went ballistic because the tech had forgotten more bolts than just the 2. I dropped the car off again...got a rental again (Tipton covered it) and found that this time the tech had forgotten the bolt in the rear engine mount. I was told that the car would have a full tank of gas when i got it back...because it was the least they could do for me. When i got the car back it had less fuel than when I dropped it off. Less than 1/4 tank.

I will never use them again and my campaign to get the word out about these clowns has now begun.

They are completely incompetent.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called them to get pricing about a 25K inspection (inspection of brakes, fluids, change filters, etc...) and was told $110. Of course, I checked other areas and the price seemed about right. Anyway, I took the car in, however, the actually cost for inspection, changing fluids & filters ended up being $410. Make sure you get them bottom line number from them when you do comparison shopping. Although, the service was fine, I won't be returning there because of their rates.

2
★★☆☆☆

I called them to get pricing about a 25K inspection (inspection of brakes, fluids, change filters, etc...) and was told $110. Of course, I checked other areas and the price seemed about right. Anyway, I took the car in, however, the actually cost for inspection, changing fluids & filters ended up being $410. Make sure you get them bottom line number from them when you do comparison shopping. Although, the service was fine, I won't be returning there because of their rates.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Honda Of El Cajon Superstore

Serving the El Cajon, Lakeside, Santee, La Mesa, Spring Valley, Lemon Grove, San Diego and Alpine areas.



Languages:

English, Spanish, Farsi, Arabic



Brands: Honda, All Makes & Models



Specialties: New, Used, Certified Pre-owned, Repairs, Maintenance



Payment Types Accepted:AMEX; Cash; Check; Discover; Financing; MasterCard; VISA



Professional Associations: El Cajon Chamber of Commerce, BBB Member, ASE Certified Mechanics, Costco Dealer, AAA Approved Dealer, Edmunds Preferred Dealer, TrueCar Preferred Dealer



Amenities: Shuttle Service Available



Car Dealer, Honda Dealer, Dealership, Used Car Dealer, Pre-Owned Vehicles, Truck Dealer, Auto Body Shop, Collision Repair, Auto Parts, Vehicle Maintenance, Vehicle Repairs, Certified Pre-Owned, Auto Repair, Tire Center, Tire Shop, Auto Detailing, Hybrid Vehicles, Hybrid Repairs

More about Honda Of El Cajon Superstore

"Right for the TIMES, Dealer for the People" Established in 1971 Here at Tipton Honda our people are more than just employees, we are one big family. Many of us have been a part of this family for some time now and our commitment and dedication to you and our community shows in what we do. We strive to serve you with personal customer service that exceeds your expectations, because we rely on you to recommend us to your family and friends.

 

Wait, you're the expert.

If you've been to or used Honda Of El Cajon Superstore, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review