Grill On The Alley

★★★★☆
  • 172 S Market St

    San Jose, CA 95113

    Map & Directions
  • 408-294-2244

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Traditional steakhouse with large portions. Amazing staff. Good wine list. Located in the Fairmont hotel. Good size bar and a great place to meet for drinks and dinner before the theater.

4
★★★★☆

Traditional steakhouse with large portions. Amazing staff. Good wine list. Located in the Fairmont hotel. Good size bar and a great place to meet for drinks and dinner before the theater.

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.

We decided to try Grill on the Alley even though we'd had a really bad experience a few years back. Maybe it had changed. We had reservations and we were seated at the round table just as you walk into the restaurant. My father and husband were being bumped by the staff since they were sitting right in front of the bus station and we were right in the middle of traffic. We asked to move. Our first mistake. We should have left. They wouldn't move us, even though the restaurant was half empty, since they said we wouldn't fit in a booth, 4 adults with 1 small child so we thought we would try ordering. After 20 minutes they took our drink order. We should have left. It took another 20 minutes to bring it. We finished our drinks, we're not offered a refresher and our first course of food showed up an hour after we were seated. We should have left. We ended up spending over 2 hours, $500 bucks, talking to the manager, being snubbed by the staff, packing up most of our dinner (since it was sooo late) and having a terrible experience. - Being natives of the Silicon Valley, we'll now recommend many other restaurants for families, celebrations and fine dining in the Silicon Valley

0
★☆☆☆☆

We decided to try Grill on the Alley even though we'd had a really bad experience a few years back. Maybe it had changed. We had reservations and we were seated at the round table just as you walk into the restaurant. My father and husband were being bumped by the staff since they were sitting right in front of the bus station and we were right in the middle of traffic. We asked to move. Our first mistake. We should have left. They wouldn't move us, even though the restaurant was half empty, since they said we wouldn't fit in a booth, 4 adults with 1 small child so we thought we would try ordering. After 20 minutes they took our drink order. We should have left. It took another 20 minutes to bring it. We finished our drinks, we're not offered a refresher and our first course of food showed up an hour after we were seated. We should have left. We ended up spending over 2 hours, $500 bucks, talking to the manager, being snubbed by the staff, packing up most of our dinner (since it was sooo late) and having a terrible experience. - Being natives of the Silicon Valley, we'll now recommend many other restaurants for families, celebrations and fine dining in the Silicon Valley

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The Grill on the Alley is located in downtown San Jose, in the Fairmont Hotel. It serves a variety of American dishes. The food was quite tasty, but I think it was a little pricey.

3
★★★☆☆

The Grill on the Alley is located in downtown San Jose, in the Fairmont Hotel. It serves a variety of American dishes. The food was quite tasty, but I think it was a little pricey.

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Ambiance nice upon arrival. Super quick service as soon as we sat down, but then that slowed down quickly. Found hair in butter that came with bread. Complained, got new butter ?! After sticker shock from the menu, I expected perfection! $42.50 for small filet mignon, $61.50 for a rib eye. Average taste. Could have done better myself at home. Tummy is wrecked right now, & has been for past 45 mins. Dessert (carrot cake) was ok. Wine of choice, which was on the menu, they didn't have. Ordered second choice. It was ok. Service was ok. By no means enough to make up fo all that the food lacked.

0
★☆☆☆☆

Ambiance nice upon arrival. Super quick service as soon as we sat down, but then that slowed down quickly. Found hair in butter that came with bread. Complained, got new butter ?! After sticker shock from the menu, I expected perfection! $42.50 for small filet mignon, $61.50 for a rib eye. Average taste. Could have done better myself at home. Tummy is wrecked right now, & has been for past 45 mins. Dessert (carrot cake) was ok. Wine of choice, which was on the menu, they didn't have. Ordered second choice. It was ok. Service was ok. By no means enough to make up fo all that the food lacked.

Pros: Nice restaraunt to look at.

Cons: Price, quality of steak and poor service

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The food was good, but not outstanding. Service was good. We had seafood, chicken, and steak. The chicken was not very flavorful. The other food was good. We felt that the restaurant was very overpriced.

1
★★★☆☆

The food was good, but not outstanding. Service was good. We had seafood, chicken, and steak. The chicken was not very flavorful. The other food was good. We felt that the restaurant was very overpriced.

Pros: Steak was good

Cons: over priced

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The best restaurant in downtown San Jose by far!!!!!!!!!!!!!!! The best steaks and the best service we've seen!

2
★★★★★

The best restaurant in downtown San Jose by far!!!!!!!!!!!!!!! The best steaks and the best service we've seen!

Pros: the steak are the best in the silicon valley

Cons: none

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The Grill on the Alley has to be the best restaurant in the silicon valley, no where else can you receive great food and incredible service all the time. We've been going there for years and the food is always perfectly cooked. The wine list is to die for and the wait staff is always spot on. We tell all our friends that they have to go to The Grill if they want the best!!! The chef is a god with steaks!!!!!!!!

2
★★★★★

The Grill on the Alley has to be the best restaurant in the silicon valley, no where else can you receive great food and incredible service all the time. We've been going there for years and the food is always perfectly cooked. The wine list is to die for and the wait staff is always spot on. We tell all our friends that they have to go to The Grill if they want the best!!! The chef is a god with steaks!!!!!!!!

Pros: incredible food

Cons: none

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The best steaks and chops we've ever had!!!!!!!!!!!!!!!!!!!!!!!!!!!! We will be back and bring all our friends, the best part of the Fairmont!!

2
★★★★★

The best steaks and chops we've ever had!!!!!!!!!!!!!!!!!!!!!!!!!!!! We will be back and bring all our friends, the best part of the Fairmont!!

Pros: the food

Cons: parking

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I would recommend that NO ONE go to this restaurant due to its poor customer service. I was staying in the Fairmont and ordered pick up. I was transferred to the bar where they took my order and was told that it would be ready in 10 minutes. Just to be safe I didn't go to the restaurant until about 20 minutes later. Got there and was told my order was not ready. I sat patiently for 10 more minutes then went to ask about my order. The bartender said he would go check on the order and was gone for another 10 minutes. He came back to apologize and tell me that the order was put in late and they were still making it. I wait for another 10 minutes then ask again. Still nothing. Finally I see the bartender speaking to the restaurant manager and I overhear him say that he FORGOT to put in the order and messed up. I wait for another 15 minutes and finally my food comes. The restaurant manager comes by with my food and apologizes for the delay and I ask what the problem was. Her exact words were "the restaurant was a bit busy tonight" and did not offer me any compensation for my wait. I can forgive a mistake but I do not tolerate being lied to. In addition some sort of compensation should be made for a customer waiting over 40 minutes for their $60+ dinner. PLUS by the time I got the food it was cold. DO NOT GO TO THIS RESTAURANT!!!!!

0
★☆☆☆☆

I would recommend that NO ONE go to this restaurant due to its poor customer service. I was staying in the Fairmont and ordered pick up. I was transferred to the bar where they took my order and was told that it would be ready in 10 minutes. Just to be safe I didn't go to the restaurant until about 20 minutes later. Got there and was told my order was not ready. I sat patiently for 10 more minutes then went to ask about my order. The bartender said he would go check on the order and was gone for another 10 minutes. He came back to apologize and tell me that the order was put in late and they were still making it. I wait for another 10 minutes then ask again. Still nothing. Finally I see the bartender speaking to the restaurant manager and I overhear him say that he FORGOT to put in the order and messed up. I wait for another 15 minutes and finally my food comes. The restaurant manager comes by with my food and apologizes for the delay and I ask what the problem was. Her exact words were "the restaurant was a bit busy tonight" and did not offer me any compensation for my wait. I can forgive a mistake but I do not tolerate being lied to. In addition some sort of compensation should be made for a customer waiting over 40 minutes for their $60+ dinner. PLUS by the time I got the food it was cold. DO NOT GO TO THIS RESTAURANT!!!!!

Pros: Proximity to Fairmont

Cons: Lying staff, poor customer service, bad food.

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I've had the peppercorn filet mignon (on the bone) *twice*, and it is the best steak I've had. Service is excellent, and the ambiance is great (if you like the steak-and-martini hotel-restaurant setting). Prices are a bit high for San Jose, but well in line for what you get.

2
★★★★★

I've had the peppercorn filet mignon (on the bone) *twice*, and it is the best steak I've had. Service is excellent, and the ambiance is great (if you like the steak-and-martini hotel-restaurant setting). Prices are a bit high for San Jose, but well in line for what you get.

Pros: Peppercorn filet, Service, Ambiance

.

I have been to the Grill on three occaisions. The food is less than fabulous and I never recommend this place to people visiting San Jose. Beginning with being put on hold 3 times to make a reservation to curt service table side. Go some where else. 71 Saint Peter is a San Jose gem.

0
★☆☆☆☆

I have been to the Grill on three occaisions. The food is less than fabulous and I never recommend this place to people visiting San Jose. Beginning with being put on hold 3 times to make a reservation to curt service table side. Go some where else. 71 Saint Peter is a San Jose gem.

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I like dining at this restaurant for intimate dinners because the atmosphere is calm and sophisticated; the staff is extremely helpful and friendly. The filet mignon and side dishes are delicious here. Also, the fruit cobbler is just as good. However, I would not recommend the mixed drinks at the bar; either the drinks aren't made properly or the bartenders do not know how to make the specified drink.

2
★★★★★

I like dining at this restaurant for intimate dinners because the atmosphere is calm and sophisticated; the staff is extremely helpful and friendly. The filet mignon and side dishes are delicious here. Also, the fruit cobbler is just as good. However, I would not recommend the mixed drinks at the bar; either the drinks aren't made properly or the bartenders do not know how to make the specified drink.

Pros: great service

Cons: mixed drinks

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The food and service have been excellent everytime I have been to this restaurant. My servers have always been nice and the food always tastes good. I like the all-booth seating since I hate sitting at tables. Most of the desserts are yummy too.

2
★★★★☆

The food and service have been excellent everytime I have been to this restaurant. My servers have always been nice and the food always tastes good. I like the all-booth seating since I hate sitting at tables. Most of the desserts are yummy too.

Pros: location, service, booths

Cons: none

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Have probably dined here a dozen times - always enjoyable. Professional service, quiet and sophisticated ambience - but still comfortable. Great drinks. And food is always great. I love it. My favorite steak place in south bay.

2
★★★★★

Have probably dined here a dozen times - always enjoyable. Professional service, quiet and sophisticated ambience - but still comfortable. Great drinks. And food is always great. I love it. My favorite steak place in south bay.

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To start off, the bar was a really nice place to relax and have a drink. We moved over to dinner after wards and the seafood sampler platter was excellent. The steak was top quailty that a friend had. I loved the fish because it was so tasty.

2
★★★★★

To start off, the bar was a really nice place to relax and have a drink. We moved over to dinner after wards and the seafood sampler platter was excellent. The steak was top quailty that a friend had. I loved the fish because it was so tasty.

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I like the Grill- our office often holds breakfast or lunch meetings in the back room- but I think this place is a bit overrated.

Food is okay, but nothing memorable. While the decor is nice, I don't think it lends a romantic feel to the whole experience. I think this would be a better place to take a client rather than having a romantic dinner.

One of their private dining rooms would be a great place to have a rehearsal dinner, though. The service is always good, and the restaurant is conveniently located in the Fairmont hotel.

2
★★★★☆

I like the Grill- our office often holds breakfast or lunch meetings in the back room- but I think this place is a bit overrated.

Food is okay, but nothing memorable. While the decor is nice, I don't think it lends a romantic feel to the whole experience. I think this would be a better place to take a client rather than having a romantic dinner.

One of their private dining rooms would be a great place to have a rehearsal dinner, though. The service is always good, and the restaurant is conveniently located in the Fairmont hotel.

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The Grill on the Alley is one of my favorite restaurants. Great food and great service. We often have to take some home and then get two meals out of it. One of the few places that I feel is worth the price.

2
★★★★★

The Grill on the Alley is one of my favorite restaurants. Great food and great service. We often have to take some home and then get two meals out of it. One of the few places that I feel is worth the price.

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If you go here you have to eat any of the steaks they have on the menu. The place is set up so nice and quiet and the service is surpurb. You can get full bottles of wine as well as half bottles. I cant even begin to explain how good the steaks are at this place. You have to go try it yourself to believe it.

2
★★★★★

If you go here you have to eat any of the steaks they have on the menu. The place is set up so nice and quiet and the service is surpurb. You can get full bottles of wine as well as half bottles. I cant even begin to explain how good the steaks are at this place. You have to go try it yourself to believe it.

.

By far the best steaks, wine and service in all of Downtown San Jose. I have to try to dine in most other restaurants, but at The Grill it was easy for me to dine comfortably. Big steaks and it was well worth the price. Looking around the restaurant I saw active management and waiters were very attentive. My own waiter made good recomendations and seemed very professional. I'm definitely going back.

2
★★★★★

By far the best steaks, wine and service in all of Downtown San Jose. I have to try to dine in most other restaurants, but at The Grill it was easy for me to dine comfortably. Big steaks and it was well worth the price. Looking around the restaurant I saw active management and waiters were very attentive. My own waiter made good recomendations and seemed very professional. I'm definitely going back.

Pros: menu, wine selection, service

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I'm still dreaming about the lobster martini, the filet mignon, and the peach melba. It was more than a satisfying meal. Excellent service and we were seated immediately.

2
★★★★★

I'm still dreaming about the lobster martini, the filet mignon, and the peach melba. It was more than a satisfying meal. Excellent service and we were seated immediately.

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Incredible steaks, particularly the Filet Mignon. Best in U.S. and I've tried 'em all. For that matter, I've never had a better steak anywhere in the world.

2
★★★★★

Incredible steaks, particularly the Filet Mignon. Best in U.S. and I've tried 'em all. For that matter, I've never had a better steak anywhere in the world.

Pros: food, decor`, service

Cons: bathrooms, prices

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I was impressed by the previous ratings/reviews. So, my husband and I went for a try today. We ordered the fried onion and Fried potatos. The Fried potatos is soggy. We had New York Steak & Porterhouse both well-done. The standard of the food is average. What I can say is, too pricy - the foods doesn't worth so much, we are paying for the environment not the food.

1
★★★☆☆

I was impressed by the previous ratings/reviews. So, my husband and I went for a try today. We ordered the fried onion and Fried potatos. The Fried potatos is soggy. We had New York Steak & Porterhouse both well-done. The standard of the food is average. What I can say is, too pricy - the foods doesn't worth so much, we are paying for the environment not the food.

Pros: Environment

Cons: Valet Parking only $6, Expensive

 

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