Jacobi Building Materials Co

★☆☆☆☆

Home & Garden

Home & Garden
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Dishonest Ken. I've bought quite a few things at Jacobi in the past. Boulders, block, etc., but nothing could prepare me for what I saw when I was checking over my last receipt.

I purchased 140 concrete blocks plus rebar, etc. and it had to be delivered to my home. Beside the fact that the concrete block is 30 cents higher than Home Depot, I paid the delivery charge of $65. I was shocked and angry that Ken had added $40. onto the receipt for 3 pallets. He never told me that he was going to add them and we never discussed this fact. When I confronted him about this, he told me that it was a deposit, although he was taxing it, and I would get my 'deposit' back when I returned them.

How is a homeowner supposed to bring pallets down to the store? He said he didn't know how they got back there. Ken is incredibly dishonest. I have purchased tens of thousands of materials for my house on pallets and have never been charged a pallet deposit or pallet charge.

My suggestion to Ken is to tell the Customer that you are going to charge them. I'm thinking that some people don't even check their receipts and this is a garbage fee that Jacobi pockets.

The alternative would have been to load all 140 concrete blocks and 30 bags of concrete without the pallets. Total nonsense.

Ken has never been a really nice guy when I've visited the store and has always been short with me, but they are closeby so I like to shop there...but that was then. I WILL NEVER STEP FOOT IN THEIR STORE AGAIN.

1
★☆☆☆☆

Dishonest Ken. I've bought quite a few things at Jacobi in the past. Boulders, block, etc., but nothing could prepare me for what I saw when I was checking over my last receipt.

I purchased 140 concrete blocks plus rebar, etc. and it had to be delivered to my home. Beside the fact that the concrete block is 30 cents higher than Home Depot, I paid the delivery charge of $65. I was shocked and angry that Ken had added $40. onto the receipt for 3 pallets. He never told me that he was going to add them and we never discussed this fact. When I confronted him about this, he told me that it was a deposit, although he was taxing it, and I would get my 'deposit' back when I returned them.

How is a homeowner supposed to bring pallets down to the store? He said he didn't know how they got back there. Ken is incredibly dishonest. I have purchased tens of thousands of materials for my house on pallets and have never been charged a pallet deposit or pallet charge.

My suggestion to Ken is to tell the Customer that you are going to charge them. I'm thinking that some people don't even check their receipts and this is a garbage fee that Jacobi pockets.

The alternative would have been to load all 140 concrete blocks and 30 bags of concrete without the pallets. Total nonsense.

Ken has never been a really nice guy when I've visited the store and has always been short with me, but they are closeby so I like to shop there...but that was then. I WILL NEVER STEP FOOT IN THEIR STORE AGAIN.

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