Castro Dental Group

★★☆☆☆
  • 375 Castro St

    San Francisco, CA 94114

    Map & Directions
  • 415-626-4124

Health & Medical

Health & Medical
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2.0 4
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This dental office accepted me and assured me that they were covered under my dental insurance. After I got an unusually high bill for the cleaning, consultation, and xrays, I called the office before I went back in to have two fillings done. I asked the receptionist to call my insurance company and make sure that they were really covered. She assured me they were, and that my insurance company had a reimbursement check in the mail for me. I went in for the fillings, and left with quality work done, but an $800 bill. It turned out that they were not covered, and I got a reimbursement check for about 10% of the total bill, due to the fact that they were out of network. The office was unwilling to work with me and was very cold about the entire situation. I have since Googled the company, and found that several other people had similar experiences on YELP. Save your checkbook, and get your work done elsewhere, or be sure to do all of your financial research yourself!

1
★☆☆☆☆

This dental office accepted me and assured me that they were covered under my dental insurance. After I got an unusually high bill for the cleaning, consultation, and xrays, I called the office before I went back in to have two fillings done. I asked the receptionist to call my insurance company and make sure that they were really covered. She assured me they were, and that my insurance company had a reimbursement check in the mail for me. I went in for the fillings, and left with quality work done, but an $800 bill. It turned out that they were not covered, and I got a reimbursement check for about 10% of the total bill, due to the fact that they were out of network. The office was unwilling to work with me and was very cold about the entire situation. I have since Googled the company, and found that several other people had similar experiences on YELP. Save your checkbook, and get your work done elsewhere, or be sure to do all of your financial research yourself!

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Twice a year cleanings and examinations. A few fillings and some crowns. This dentist knows how to get the job done. Does not over sell the frills. I look forward to seeing the staff at each visit

4
★★★★☆

Twice a year cleanings and examinations. A few fillings and some crowns. This dentist knows how to get the job done. Does not over sell the frills. I look forward to seeing the staff at each visit

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Listen do not go to this Office, I went in for a routine teeth cleaning and left with a bill for $132.00 for xrays and a consult. My insurance covers 2 cleanings per year and this practice proceded to give me xrays without authorization from Delta.
I tried to explain this to the recptionist and she said she had no recollection of our previous conversation regarding my eligiblity. Yea right! Anyway I will pay the bill but will pick up my xrays and the same time and look for a new Dentist.

1
★☆☆☆☆

Listen do not go to this Office, I went in for a routine teeth cleaning and left with a bill for $132.00 for xrays and a consult. My insurance covers 2 cleanings per year and this practice proceded to give me xrays without authorization from Delta.
I tried to explain this to the recptionist and she said she had no recollection of our previous conversation regarding my eligiblity. Yea right! Anyway I will pay the bill but will pick up my xrays and the same time and look for a new Dentist.

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I have visited Castro Dental Group three times, and each time has been uncomfortable and slightly disturbing. I got three fillings there, which still feel loose and painful when I eat sugary foods. While I was being operated on, the dentist, who is a shady character, loudly yelled at his assistant for taking too long for looking for a tool. There is definitely a bad vibe in this place. Also, the rooms are so small, that I routinely had to lift my legs so the nurse could get by WHILE I WAS BEING OPERATED ON. The dentist himself is a strange guy with a strange manner that made me uncomfortable. He talked to me for 20 minutes about how 80% of dentists abuse their own nitrous oxide. Not exactly what I want to hear from MY dentist. I could go on and on. Don't go here.

2
★★☆☆☆

I have visited Castro Dental Group three times, and each time has been uncomfortable and slightly disturbing. I got three fillings there, which still feel loose and painful when I eat sugary foods. While I was being operated on, the dentist, who is a shady character, loudly yelled at his assistant for taking too long for looking for a tool. There is definitely a bad vibe in this place. Also, the rooms are so small, that I routinely had to lift my legs so the nurse could get by WHILE I WAS BEING OPERATED ON. The dentist himself is a strange guy with a strange manner that made me uncomfortable. He talked to me for 20 minutes about how 80% of dentists abuse their own nitrous oxide. Not exactly what I want to hear from MY dentist. I could go on and on. Don't go here.

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