977 S Bascom Ave
San Jose, CA 95128
408-289-9771
The service at this location was excruciatingly lousy. I took my cell phone in on Monday, at which point they said it would b done by Tuesday and they would call me. I never received a call so on Wednesday I called and they said it would be done by the next day and they would call me. Again I received no call so on Friday I called them in the morning. This time they said it would be done by five p.m. I arrived at five and I had to wait for over half an hour until I needed to leave for work. I told them I would be back on Monday. Come Monday I came to their shop at twelve thirty. I had to wait for over an hour until they finally gave me phone that still was not fixed. They explained that they could not fix it and that I needed to buy a new phone. Dealing with them was a complete waste of time and money. Do not go her unless absolutely necessary.
1The service at this location was excruciatingly lousy. I took my cell phone in on Monday, at which point they said it would b done by Tuesday and they would call me. I never received a call so on Wednesday I called and they said it would be done by the next day and they would call me. Again I received no call so on Friday I called them in the morning. This time they said it would be done by five p.m. I arrived at five and I had to wait for over half an hour until I needed to leave for work. I told them I would be back on Monday. Come Monday I came to their shop at twelve thirty. I had to wait for over an hour until they finally gave me phone that still was not fixed. They explained that they could not fix it and that I needed to buy a new phone. Dealing with them was a complete waste of time and money. Do not go her unless absolutely necessary.