Vortec Security Services

★★★★☆
  • 1230-5 Madera Road, Suite 274

    Simi Valley, CA 93065

    Map & Directions
  • 805-577-1527

About Vortec Security Services

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4.4286 7
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Vortec Security technician (Robert) came to my house to fix my existing alarm system. He was very knowledgeable about the security system that was installed over 10 years ago. I liked how upfront and reasonable the pricing was. No high pressure sales tactics as other companies I was shopping with. Very friendly, helpful and the technician went out of his way to help me understand the new system that he upgraded me with. Awesome new technology that lets me control my house from my smartphone.
Would definitely refer Vortec Security to others.

5
★★★★★

Vortec Security technician (Robert) came to my house to fix my existing alarm system. He was very knowledgeable about the security system that was installed over 10 years ago. I liked how upfront and reasonable the pricing was. No high pressure sales tactics as other companies I was shopping with. Very friendly, helpful and the technician went out of his way to help me understand the new system that he upgraded me with. Awesome new technology that lets me control my house from my smartphone.
Would definitely refer Vortec Security to others.

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Final update: Final review: Since Robert emailed me on March 31, 2013 where he said that he would come by to help me with this alarm system he installed, he has not answered any attempts to reach him. I called another alarm company who was able to correct my problem OVER THE TELEPHONE within a few minutes time. If Robert really knows what he's doing in this line of work, I'm sure he could have done the same. I guess he's not "all that" as he claims. I'm writing him off FOREVER and anyone else considering him, should do the same!

Update: I was able to get Roberts attention as the direct result of posting my negative review on his business. He has since then been trailing me along with a couple of correspondence responses BUT, unfortunately, its been all talk and NO ACTION! He may have been great and wonderful to start but when you need him back, he is no where to be seen. Id avoid doing business with him again like I would avoid the plague! (I promise to update if I get resolve . . . )

Original Review:
Just under 3 years ago, Robert (owner) of Vortec Security Services came to my home to perform a variety of work related to low voltage power (i.e. sound system setup, security system, home intercom system, etc.). To this day, the job is not complete. He started showing up, off and on, and then eventually avoided my phone calls and refused to return messages, voice or email. The security system, that he did complete the installation of, has been having false alarms. I reached Robert some months back as I learned that i needed the installer code (or default code) that he used to install our system in order to fix this intermittent problem I'm having. Robert gave me "a" code, but not "the" code. So now, I relentlessly have tried to contact him by leaving him voice messages and email but - - no surprise, no response. In all fairness to him, in my last email to him, I did let him know that if I did not hear back from him that I would post about his style of doing business. I presume he does not care as he did not make any attempt to reach me and resolve this problem by simply giving me the information needed. Reviews are critical in a business, both good and bad. I read reviews when they are out there and am sure to make the best choice. Vortec Security Systems HAS NOT been the best choice for me.

1
★☆☆☆☆

Final update: Final review: Since Robert emailed me on March 31, 2013 where he said that he would come by to help me with this alarm system he installed, he has not answered any attempts to reach him. I called another alarm company who was able to correct my problem OVER THE TELEPHONE within a few minutes time. If Robert really knows what he's doing in this line of work, I'm sure he could have done the same. I guess he's not "all that" as he claims. I'm writing him off FOREVER and anyone else considering him, should do the same!

Update: I was able to get Roberts attention as the direct result of posting my negative review on his business. He has since then been trailing me along with a couple of correspondence responses BUT, unfortunately, its been all talk and NO ACTION! He may have been great and wonderful to start but when you need him back, he is no where to be seen. Id avoid doing business with him again like I would avoid the plague! (I promise to update if I get resolve . . . )

Original Review:
Just under 3 years ago, Robert (owner) of Vortec Security Services came to my home to perform a variety of work related to low voltage power (i.e. sound system setup, security system, home intercom system, etc.). To this day, the job is not complete. He started showing up, off and on, and then eventually avoided my phone calls and refused to return messages, voice or email. The security system, that he did complete the installation of, has been having false alarms. I reached Robert some months back as I learned that i needed the installer code (or default code) that he used to install our system in order to fix this intermittent problem I'm having. Robert gave me "a" code, but not "the" code. So now, I relentlessly have tried to contact him by leaving him voice messages and email but - - no surprise, no response. In all fairness to him, in my last email to him, I did let him know that if I did not hear back from him that I would post about his style of doing business. I presume he does not care as he did not make any attempt to reach me and resolve this problem by simply giving me the information needed. Reviews are critical in a business, both good and bad. I read reviews when they are out there and am sure to make the best choice. Vortec Security Systems HAS NOT been the best choice for me.

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Robert Vorhies , the owner, is very professional. He does clean work and left us with a fully functional expanded alarm system from what was previously a nonfunctional incomplete system. I would highly recommend his services, and I felt he was reasonable as far as cost. We experienced no problems whatsoever with Vortec.

2
★★★★★

Robert Vorhies , the owner, is very professional. He does clean work and left us with a fully functional expanded alarm system from what was previously a nonfunctional incomplete system. I would highly recommend his services, and I felt he was reasonable as far as cost. We experienced no problems whatsoever with Vortec.

on Service Magic

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Great experience. Prompt, professional and clean. He tracked down a wiring problem with our ADT system and replaced two contacts all within a reasonable amout of time. I highly recommend this company and will use them again.

2
★★★★★

Great experience. Prompt, professional and clean. He tracked down a wiring problem with our ADT system and replaced two contacts all within a reasonable amout of time. I highly recommend this company and will use them again.

on Service Magic

.

Robert Vorhies , the owner, is very professional. He does clean work and left us with a fully functional expanded alarm system from what was previously a nonfunctional incomplete system. I would highly recommend his services, and I felt he was reasonable as far as cost. We experienced no problems whatsoever with Vortec.

2
★★★★★

Robert Vorhies , the owner, is very professional. He does clean work and left us with a fully functional expanded alarm system from what was previously a nonfunctional incomplete system. I would highly recommend his services, and I felt he was reasonable as far as cost. We experienced no problems whatsoever with Vortec.

on Service Magic

.

Quick, friendly, good price... Definitely will use them again

2
★★★★★

Quick, friendly, good price... Definitely will use them again

on Service Magic

.

He took his time to answer all my questions, and cleaned up before he left.

2
★★★★★

He took his time to answer all my questions, and cleaned up before he left.

on Service Magic

 

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