American Furniture Galleries

★★★★★
  • 2336 Auburn Blvd

    Sacramento, CA 95821

    Map & Directions
  • 916-485-2663

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Tran was very helpful and patient with us. he showed us everything and knew what we were looking for. He's definitely the one I'd look for next time we come back!\n

2
★★★★★

Tran was very helpful and patient with us. he showed us everything and knew what we were looking for. He's definitely the one I'd look for next time we come back!\n

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This was a very happy visit. the prices were excellent and the show room was clean and beautiful. We are so happy with our visit and our furniture!

2
★★★★★

This was a very happy visit. the prices were excellent and the show room was clean and beautiful. We are so happy with our visit and our furniture!

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The service was excellent! the entire staff was friendly and helpful. I was very happy with the furniture I selected.\n

2
★★★★★

The service was excellent! the entire staff was friendly and helpful. I was very happy with the furniture I selected.\n

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Chris was extremely helpful and professional. We purchased a couple things already and we're very happy with the quality and the service. Thank you!

2
★★★★★

Chris was extremely helpful and professional. We purchased a couple things already and we're very happy with the quality and the service. Thank you!

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Tran was very accommodating and helpful. A great asset to your company. I will recommend to others in the future.

2
★★★★★

Tran was very accommodating and helpful. A great asset to your company. I will recommend to others in the future.

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Nice and friendly. We appreciated that he wasn't overly following us- he gave us space while being near and available.

2
★★★★★

Nice and friendly. We appreciated that he wasn't overly following us- he gave us space while being near and available.

.

Let me wonder around on my own which I prefer and was available when I had a question.

2
★★★★★

Let me wonder around on my own which I prefer and was available when I had a question.

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Very helpful and courteous, no pressure to buy which is nice they give you a chance to look around and don't bug! thanks Raymond!

2
★★★★★

Very helpful and courteous, no pressure to buy which is nice they give you a chance to look around and don't bug! thanks Raymond!

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Tran was very helpful and willing to work with me on the sectional that I wanted. He is a great salesman! Jude did an outstanding job explaining all our questions with great detail.

5
★★★★★

Tran was very helpful and willing to work with me on the sectional that I wanted. He is a great salesman! Jude did an outstanding job explaining all our questions with great detail.

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Vince was very helpful, knowledgeable, and didn't use card pressure sale tactics. He took his time and answered all of my questions. Great service!

2
★★★★★

Vince was very helpful, knowledgeable, and didn't use card pressure sale tactics. He took his time and answered all of my questions. Great service!

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Vince was great and very professional. He gave us time to make our decision and gave us good advice and made the shopping experience very relaxing. He is an asset. Thank you.

2
★★★★★

Vince was great and very professional. He gave us time to make our decision and gave us good advice and made the shopping experience very relaxing. He is an asset. Thank you.

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USED MATTRESS - The $1000 Stress-o-pedic mattress we bought was either a display model or a return under warranty. We had friends and family lay on it and they all exclaimed that there was a huge difference between the two sides and that there was a very noticeable body indentation on one side. The manager sent out a tech to look at the bed. He said it looked fine and I would have to call the manager. I said I already did and practically forced him to lay on the bed. When he did he agreed it was bad and said he?d get us a new one. He said he had to take the bed now, and he would order me a new one which I would have in 2-3 weeks. I said ?no way? to not having a bed to sleep on so he left it. \r\n\r\nNO ONE SPEAKS ENGLISH ? except for the sales guys. Good luck after you hand over your cash. The manager, delivery guys, techs, everybody is Asian and they barely understand you. You realize this when they give you strange responses and promises that have nothing to do with what you are trying to tell them.\r\n\r\n?IN STOCK? DRESSER NOT DELIVERED ?We stressed the importance of early delivery because my husband was about to have surgery. We were promised it was in stock. They said they noticed it was broken when they went to load it on the truck so they didn?t bring it. Sure.\r\n\r\nDELIVERY GUYS ASKED MY HUSBAND TO ASSEMBLE THE DRESSER BECAUSE THEY WERE IN A HURRY ? Seriously.\r\n\r\nHARDWARE ON DRESSER DIDN?T MATCH SET ? After my husband screwed all the knobs on he turned around to look at the matching chest and saw the knobs were different. He called the store and they said they could order us new knobs, but we would have to wait for them to be delivered from over seas. After my husband threw a fit they took the knobs off of their display dresser and brought them over in an empty Gatorade bottle.\r\n\r\nBOX CONTAINING DRESSER MIRROR COVERED IN BIRD POO ? It must have been stored outside. There are at least 20 splats on it. \r\n\r\nNO RESPONSE FROM CORPORATE - I emailed the corporate office a week ago. Nothing.\r\n\r\nI am in disbelief that an experience could be THIS BAD. We spent a lot of money at American Furniture and will never return.\r\n

0
★☆☆☆☆

USED MATTRESS - The $1000 Stress-o-pedic mattress we bought was either a display model or a return under warranty. We had friends and family lay on it and they all exclaimed that there was a huge difference between the two sides and that there was a very noticeable body indentation on one side. The manager sent out a tech to look at the bed. He said it looked fine and I would have to call the manager. I said I already did and practically forced him to lay on the bed. When he did he agreed it was bad and said he?d get us a new one. He said he had to take the bed now, and he would order me a new one which I would have in 2-3 weeks. I said ?no way? to not having a bed to sleep on so he left it. \r\n\r\nNO ONE SPEAKS ENGLISH ? except for the sales guys. Good luck after you hand over your cash. The manager, delivery guys, techs, everybody is Asian and they barely understand you. You realize this when they give you strange responses and promises that have nothing to do with what you are trying to tell them.\r\n\r\n?IN STOCK? DRESSER NOT DELIVERED ?We stressed the importance of early delivery because my husband was about to have surgery. We were promised it was in stock. They said they noticed it was broken when they went to load it on the truck so they didn?t bring it. Sure.\r\n\r\nDELIVERY GUYS ASKED MY HUSBAND TO ASSEMBLE THE DRESSER BECAUSE THEY WERE IN A HURRY ? Seriously.\r\n\r\nHARDWARE ON DRESSER DIDN?T MATCH SET ? After my husband screwed all the knobs on he turned around to look at the matching chest and saw the knobs were different. He called the store and they said they could order us new knobs, but we would have to wait for them to be delivered from over seas. After my husband threw a fit they took the knobs off of their display dresser and brought them over in an empty Gatorade bottle.\r\n\r\nBOX CONTAINING DRESSER MIRROR COVERED IN BIRD POO ? It must have been stored outside. There are at least 20 splats on it. \r\n\r\nNO RESPONSE FROM CORPORATE - I emailed the corporate office a week ago. Nothing.\r\n\r\nI am in disbelief that an experience could be THIS BAD. We spent a lot of money at American Furniture and will never return.\r\n

Pros: our salesman Myro was cool

Cons: mgmt doesn't speak English, 4 deliveries, USED BED

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My experience at the store of American Furniture Galleries in Rocklin is one to remember. Great customer service by Mr. Rico Estrada who is a great salesperson with a lot personality and great knowledge absolutely fabulous. he showed me everything I needed to buy and also educated me on a lot of things I didn't know about. He made me feel better about my choices and was always there with me.showing me and answering all my questions it was a real pleasure having him as my sales person. \r\nI highly recommend him for any furniture needs you may have.

2
★★★★★

My experience at the store of American Furniture Galleries in Rocklin is one to remember. Great customer service by Mr. Rico Estrada who is a great salesperson with a lot personality and great knowledge absolutely fabulous. he showed me everything I needed to buy and also educated me on a lot of things I didn't know about. He made me feel better about my choices and was always there with me.showing me and answering all my questions it was a real pleasure having him as my sales person. \r\nI highly recommend him for any furniture needs you may have.

Pros: Rico is the BEST

Cons: Avoid talking to Ryan the Manager.

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We found exactly what we were looking for at American Furniture Gallery. They carried many of the major brands. There were so many styles and colors to choose from.

Great customer service.

4
★★★★☆

We found exactly what we were looking for at American Furniture Gallery. They carried many of the major brands. There were so many styles and colors to choose from.

Great customer service.

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