The UPS Store

★★★★☆
Mon - Fri 07:30-06:00, Sat 09:30-04:00
  • 2269 Chestnut St

    San Francisco, CA 94123

    Map & Directions
  • 415-922-4500

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Hours
M-F 8am-6:30pm, Sa 10am-4pm, Su Closed
Emails
  • store0175@theupsstore.com
Phones
  • Fax (415-922-0149)
Year Established
  • 1985
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Products
  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services
Product Services
Programs

Printing Products

    Printing Services

      Mailbox Services

        Small Business Services

          Mailing Services

            Shipping Services

              Packing Services

                Freight

                  Additional Products and Services

                    4.1 10
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                    .

                    After having a technical glitch at the store a perishable item was not delivered on time. After admitting to the mistake the UPS store has backtracked and refused to make things right. They have claimed part of their paid services clearly advertised on their website is a courtesy and refused to call back after several attempts to discuss the issue and achieve a resolution. This forced me to have to involve the BBB and even now they are trying to blame everyone else for the mistake and not take any responsibility for their own system failure. This mistake caused a Christmas present to be ruined and has only created a headache since then. There service might be fine but watch out if something goes wrong because they will ignore you, refuse to make things right and blame you for their own mistakes. There are plenty of other businesses like this, find another one and save yourself a hassle.

                    0
                    ★☆☆☆☆

                    After having a technical glitch at the store a perishable item was not delivered on time. After admitting to the mistake the UPS store has backtracked and refused to make things right. They have claimed part of their paid services clearly advertised on their website is a courtesy and refused to call back after several attempts to discuss the issue and achieve a resolution. This forced me to have to involve the BBB and even now they are trying to blame everyone else for the mistake and not take any responsibility for their own system failure. This mistake caused a Christmas present to be ruined and has only created a headache since then. There service might be fine but watch out if something goes wrong because they will ignore you, refuse to make things right and blame you for their own mistakes. There are plenty of other businesses like this, find another one and save yourself a hassle.

                    .

                    I really like having a mailbox at this store. The entire staff is very friendly and professional. I know my mail is very safe and secure, and the other services the store offers are top notch.
                    I highly recommend this store to anyone.

                    2
                    ★★★★★

                    I really like having a mailbox at this store. The entire staff is very friendly and professional. I know my mail is very safe and secure, and the other services the store offers are top notch.
                    I highly recommend this store to anyone.

                    .

                    I've had a mailbox here for over a year and I have been happy with the service. Packages that don't fit in your box are safely kept behind the desk, and all the staff is warm and friendly. One issue is that parking is a bit tough but other than that I would recommend the place as a reliable venue for your mail. Also note they have different sizes for mailboxes so try to check out the boxes in person to determine the right fit.

                    2
                    ★★★★★

                    I've had a mailbox here for over a year and I have been happy with the service. Packages that don't fit in your box are safely kept behind the desk, and all the staff is warm and friendly. One issue is that parking is a bit tough but other than that I would recommend the place as a reliable venue for your mail. Also note they have different sizes for mailboxes so try to check out the boxes in person to determine the right fit.

                    .

                    My experience with the Marina UPS Store way back in 1991. I know for sure it's a great place. It is SOOO convenient to have UPS packages received there providing me the luxury of being out earning money vs. sitting at home waiting for a delivery. Love the 24/7 access to retrieve mail. Thanks Marina UPS !

                    2
                    ★★★★★

                    My experience with the Marina UPS Store way back in 1991. I know for sure it's a great place. It is SOOO convenient to have UPS packages received there providing me the luxury of being out earning money vs. sitting at home waiting for a delivery. Love the 24/7 access to retrieve mail. Thanks Marina UPS !

                    Pros: Friendly, efficient, CONVENIENT operation

                    Cons: hmmmm, thinking --none come to mind

                    .

                    I have had a box here for a while. The manager and staff always go out of their way to accommodate me since I travel quite a bit. One the great things about the service is I get an email when a package arrives. It is owned by a UPS Store franchisee who has a few locations so everything about how it is run is very professional while maintaining a Marina community feel.

                    2
                    ★★★★★

                    I have had a box here for a while. The manager and staff always go out of their way to accommodate me since I travel quite a bit. One the great things about the service is I get an email when a package arrives. It is owned by a UPS Store franchisee who has a few locations so everything about how it is run is very professional while maintaining a Marina community feel.

                    .

                    Had to get a lot of copying, collating, and work done for our employment agency.\r
                    I panicked because this is a new responsibility for me within the company.\r
                    These folks came through and save me.

                    2
                    ★★★★★

                    Had to get a lot of copying, collating, and work done for our employment agency.\r
                    I panicked because this is a new responsibility for me within the company.\r
                    These folks came through and save me.

                    Pros: excellent customer service. not a lot of waiting

                    Cons: parking bad, but it is everywhere

                    .

                    I have come to this store on several occasions with last minute color print jobs and they have always come through for me without gouging with with ""rush"" rates. I promised to bring them all my printing business if they could get these highly detailed training manuals printed, bound and shipped to my next corporate training. They opened up a house account for billing so I never have to stick around to pay for anything - I just drop and go and they charge my credit card at the end of the month. The ownership and manager seem to understand the needs of its Marina clientele, much more so than other owners in years past. I have been doing business with Kinko's across Lombard for many years because I didn't know there were other options. But since finding The UPS Store on Chestnut, I now have a locally-owned and operated printing provider whose rates and service are so much better than Kinko's. I cannot recommend this place more strongly.

                    2
                    ★★★★★

                    I have come to this store on several occasions with last minute color print jobs and they have always come through for me without gouging with with ""rush"" rates. I promised to bring them all my printing business if they could get these highly detailed training manuals printed, bound and shipped to my next corporate training. They opened up a house account for billing so I never have to stick around to pay for anything - I just drop and go and they charge my credit card at the end of the month. The ownership and manager seem to understand the needs of its Marina clientele, much more so than other owners in years past. I have been doing business with Kinko's across Lombard for many years because I didn't know there were other options. But since finding The UPS Store on Chestnut, I now have a locally-owned and operated printing provider whose rates and service are so much better than Kinko's. I cannot recommend this place more strongly.

                    Pros: Service, convenience, local ownership

                    Cons: parking

                    .

                    Don't give them anything besides your UPS. They do accept USPS as well as UPS. On two separate occasions I thought I would killl two birds with one stone and let them mail my USPS small package as well. The recipients never received the packages. I should have known better since there was no way to track, but I have never had problems with the USPS before and never thought twice.

                    0
                    ★☆☆☆☆

                    Don't give them anything besides your UPS. They do accept USPS as well as UPS. On two separate occasions I thought I would killl two birds with one stone and let them mail my USPS small package as well. The recipients never received the packages. I should have known better since there was no way to track, but I have never had problems with the USPS before and never thought twice.

                    .

                    Just found out that there is new management at this location - committed owners and staff dedicated to customer service. By far, the best priced and easiest place to work with for printing and copying. The new manager said they will be adding full-time notary service soon. I run several small businesses out of 3 different The UPS Store locations in San Francisco and will be renting a mailbox at this location soon as well. If you didn't come here before because of the mediocre service, come here now for service that can be described as nouveau ""old fashioned."" This place kicks Kinko's a*s on service and price. Better yet, they are a locally owned and operated store...a real San Francisco small business.

                    2
                    ★★★★★

                    Just found out that there is new management at this location - committed owners and staff dedicated to customer service. By far, the best priced and easiest place to work with for printing and copying. The new manager said they will be adding full-time notary service soon. I run several small businesses out of 3 different The UPS Store locations in San Francisco and will be renting a mailbox at this location soon as well. If you didn't come here before because of the mediocre service, come here now for service that can be described as nouveau ""old fashioned."" This place kicks Kinko's a*s on service and price. Better yet, they are a locally owned and operated store...a real San Francisco small business.

                    Pros: Open long hours, always friendly and helpful, great prices on printing and binding

                    Cons: Parking, of course, but it's the Marina

                    .

                    I was very impressed with the service i received at this store. I have an occasional need to send packages to various clients and the staff (owners?) of the store always make sure to pack my items well and get them to the correct location. I have taken several odd shaped items for them to pack and they handled like a pro. My clients that receive the packages always comment on the quality of the packaging it gives my products an added sense of professionalism. The prices are excellent and the location is very convenient The only thing holding back a fifth star is the lack of parking.

                    4
                    ★★★★☆

                    I was very impressed with the service i received at this store. I have an occasional need to send packages to various clients and the staff (owners?) of the store always make sure to pack my items well and get them to the correct location. I have taken several odd shaped items for them to pack and they handled like a pro. My clients that receive the packages always comment on the quality of the packaging it gives my products an added sense of professionalism. The prices are excellent and the location is very convenient The only thing holding back a fifth star is the lack of parking.

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                    Message from The UPS Store

                    The UPS Store offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services. - mailboxes, packaging, copies, shipping, printing, notary public, digital printing, moving boxes, packing, overnight shipping

                    More about The UPS Store

                    San Francisco Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

                     

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