Mission Plaza Cleaners

★★☆☆☆

About Mission Plaza Cleaners

Personal Services

Personal Services
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I recently moved offices and took my dry cleaning here (quite a bit of laundry - about $80 worth. I asked the woman to PLEASE not put pins in my clothing. That if they couldn't hang on a hander to simply fold them. She repeated back my requested and promised not to put pins in my clothing (some of my slik is very expensive and the pinholes ruin it). When I got my clothing back, (a) it wasn't very clean and (b) two expensive silk dresses I had were hanging ONLY by the pins, so that the pin holes had stretched out a bit. I talked to the woman about it and she denied remembering me ever asking to not have pins in my clothes and that the holes were 'no big deal'. She then refused to refund ANY of my money for the damage. Terrible place. I would not recommend it.

0
★☆☆☆☆

I recently moved offices and took my dry cleaning here (quite a bit of laundry - about $80 worth. I asked the woman to PLEASE not put pins in my clothing. That if they couldn't hang on a hander to simply fold them. She repeated back my requested and promised not to put pins in my clothing (some of my slik is very expensive and the pinholes ruin it). When I got my clothing back, (a) it wasn't very clean and (b) two expensive silk dresses I had were hanging ONLY by the pins, so that the pin holes had stretched out a bit. I talked to the woman about it and she denied remembering me ever asking to not have pins in my clothes and that the holes were 'no big deal'. She then refused to refund ANY of my money for the damage. Terrible place. I would not recommend it.

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Mission Plaza Cleaners denied any responsibility of damaging my wife's dress. The dress is size 0 light blue BCBG, and it had decorative diamonds in the front. The retail price is $889.

On Feb. 16, I dropped of one dress and one skirt at this cleaner. On Feb. 23 around 2:30 PM, my wife and I went to pick up the dress and the skirt. It turned out that the dress is completely ruined--almost every decorative dimond fell off the dress and has gone. We tried to talk about the problem with lady at the store. She accepted that the decorations actually fell off during the cleaning process, but denied that they damaged the dress and declined any responsibility. Her argument does not make any sense and not at all acceptable.

0
★☆☆☆☆

Mission Plaza Cleaners denied any responsibility of damaging my wife's dress. The dress is size 0 light blue BCBG, and it had decorative diamonds in the front. The retail price is $889.

On Feb. 16, I dropped of one dress and one skirt at this cleaner. On Feb. 23 around 2:30 PM, my wife and I went to pick up the dress and the skirt. It turned out that the dress is completely ruined--almost every decorative dimond fell off the dress and has gone. We tried to talk about the problem with lady at the store. She accepted that the decorations actually fell off during the cleaning process, but denied that they damaged the dress and declined any responsibility. Her argument does not make any sense and not at all acceptable.

Cons: bad service, irresponsible

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This place was very small and the staff was not that friendly. It was also a bit expensive to get my dresses cleaned. Still I was very happy with the job they did- everything looked very nice. There were no stains on the dress or anything, but it came back clean and without wrinkles so I can't complain about the job. I'd probably go back there if it was convenient to where I live, but I wouldn't go out of my way to go there.

4
★★★★☆

This place was very small and the staff was not that friendly. It was also a bit expensive to get my dresses cleaned. Still I was very happy with the job they did- everything looked very nice. There were no stains on the dress or anything, but it came back clean and without wrinkles so I can't complain about the job. I'd probably go back there if it was convenient to where I live, but I wouldn't go out of my way to go there.

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My cousin and I found Mission Plaza Cleaners by accident because she needed to have something dry-cleaned. The female employee who was working there that day couldn't crack one single smile at us, and didn't really say much except to tell us how much it would cost for my cousin to dry-clean her item. The price was a bit steep, and the item came back only slightly cleaner.

2
★★☆☆☆

My cousin and I found Mission Plaza Cleaners by accident because she needed to have something dry-cleaned. The female employee who was working there that day couldn't crack one single smile at us, and didn't really say much except to tell us how much it would cost for my cousin to dry-clean her item. The price was a bit steep, and the item came back only slightly cleaner.

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I enjoyed going to this cleaner only b/c it is really close by to where I work. The customer service there is not really that good. They don't greet you unless you acknowledge them,they don't offer much else. /the prices are a bit on the high side for women's clothes to be dry clean, and it is a very tiny little cleaner,with a small counter in front, can't fit more than one or two customer out front. There is only one girl who works there, but who doesn't seem to know what she is doing.

Ok service,ok price, average rating.

3
★★★☆☆

I enjoyed going to this cleaner only b/c it is really close by to where I work. The customer service there is not really that good. They don't greet you unless you acknowledge them,they don't offer much else. /the prices are a bit on the high side for women's clothes to be dry clean, and it is a very tiny little cleaner,with a small counter in front, can't fit more than one or two customer out front. There is only one girl who works there, but who doesn't seem to know what she is doing.

Ok service,ok price, average rating.

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