Lens Crafters

★★★★★

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Dr. M. Friedman - Optometrist

10724 Washington Boulevard Culver City, CA

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Melinda A. Hakim MD

8635 W. Third Street #390 Los Angeles, CA

4.6667 3
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My prescription was illegible and in order to get the lenses that I wanted I had to preform all of the measurements that I requested myself. I prefer a specific size of glasses that fit my face and 3 of the sales representatives didn't

3
★★★★★

My prescription was illegible and in order to get the lenses that I wanted I had to preform all of the measurements that I requested myself. I prefer a specific size of glasses that fit my face and 3 of the sales representatives didn't

Pros: Don't go.

Cons: Considering Lasik's

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I've purchased eyeglasses at least a few times from this Lenscrafters shop. They regularly send out coupons in the mail, but if you are a member of Auto Club, the discount you receive with your Auto Club card is better! Their optometrists do an extremely thorough job testing your eyes as well as test you for glaucoma, test your peripheral vision. They have a wide selection of frames, and options, such as tinting, super thin lenses, scratch proofing, etc. I had a woman saleswoman there who was phenomenal. I have a hard time finding what I like. Small decisions are hard for me. I basically told her what I wanted and she grabbed a frame. Believe it or not I just loved it. This has never happened before. Anyway, she was there a couple of years ago and shared with me she was going to law school. Most of their salespeople are okay, just be clear what you are looking for. They do stand behind their glasses. They offer insurance but it does not cover loss of your glasses.

I now have contact but obtained them through a trial, so I'll return to Lenscrafters when I need another pair of glasses for "just in case".

PROS: Wide selection of frames, thorough eye exams, take Auto Club card or coupon
CONS: Salespeople vary; some good, some not so good

4
★★★★☆

I've purchased eyeglasses at least a few times from this Lenscrafters shop. They regularly send out coupons in the mail, but if you are a member of Auto Club, the discount you receive with your Auto Club card is better! Their optometrists do an extremely thorough job testing your eyes as well as test you for glaucoma, test your peripheral vision. They have a wide selection of frames, and options, such as tinting, super thin lenses, scratch proofing, etc. I had a woman saleswoman there who was phenomenal. I have a hard time finding what I like. Small decisions are hard for me. I basically told her what I wanted and she grabbed a frame. Believe it or not I just loved it. This has never happened before. Anyway, she was there a couple of years ago and shared with me she was going to law school. Most of their salespeople are okay, just be clear what you are looking for. They do stand behind their glasses. They offer insurance but it does not cover loss of your glasses.

I now have contact but obtained them through a trial, so I'll return to Lenscrafters when I need another pair of glasses for "just in case".

PROS: Wide selection of frames, thorough eye exams, take Auto Club card or coupon
CONS: Salespeople vary; some good, some not so good

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Despite being persuaded to buy a years worth of contact lenses that ended up not working with my eyes (a fault I blame on myself, and not the poor saleswoman trying to do her job!) I'd say the Lenscrafters in Santa Monica Place offered some of the best service I've been privy to in my years of bad vision! They are helpful, thorough and efficient, and if there's any problems, they always take care of them right away. I'd let these guys put stuff in my eyes any day!

4
★★★★☆

Despite being persuaded to buy a years worth of contact lenses that ended up not working with my eyes (a fault I blame on myself, and not the poor saleswoman trying to do her job!) I'd say the Lenscrafters in Santa Monica Place offered some of the best service I've been privy to in my years of bad vision! They are helpful, thorough and efficient, and if there's any problems, they always take care of them right away. I'd let these guys put stuff in my eyes any day!

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