Tokyo Automobile Ctr

★★★★☆

About Tokyo Automobile Ctr

Automotive

Automotive
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I have been a regular customer already, and this time I took my Honda Civic, which has seen work here before, to fix a power window. At first, it was expensive, and I contemplated not fixing it. Then I shopped around and found the repair cheaper elsewhere. But Tokyo drops the $60 diagnosis when U fix the problem! They not only did that, but the manager decided to give me a discount so that they could make money, but more importantly, it would be more convenient for me at that point. They also finished the job much earlier than the estimated time! I highly recommend this place to ANYone needing car repairs! The window now works wonderfully--just like a new car!

5
★★★★★

I have been a regular customer already, and this time I took my Honda Civic, which has seen work here before, to fix a power window. At first, it was expensive, and I contemplated not fixing it. Then I shopped around and found the repair cheaper elsewhere. But Tokyo drops the $60 diagnosis when U fix the problem! They not only did that, but the manager decided to give me a discount so that they could make money, but more importantly, it would be more convenient for me at that point. They also finished the job much earlier than the estimated time! I highly recommend this place to ANYone needing car repairs! The window now works wonderfully--just like a new car!

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all I have to say is that they are hard working! I couldn't get up the hill until 8pm to pick up my nissan but they still waited for me. I needed it to take my kids to the doctor the next morning. that was really nice of them.

5
★★★★★

all I have to say is that they are hard working! I couldn't get up the hill until 8pm to pick up my nissan but they still waited for me. I needed it to take my kids to the doctor the next morning. that was really nice of them.

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I took my Acura Integra here for a radiator hose change several months ago. It was my first time at the shop. The hose is still holding up, so I believe they did a good job. I would recommend Tokyo Auto to anyone, especially those with Toyotas.

5
★★★★★

I took my Acura Integra here for a radiator hose change several months ago. It was my first time at the shop. The hose is still holding up, so I believe they did a good job. I would recommend Tokyo Auto to anyone, especially those with Toyotas.

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1 out of 1 people found this review helpful.

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Every time I have taken my car to tokyo auto the customer service has been amazing and the prices are always just what im looking for. I know that when i bring my car here i can trust them. Plus the shop is always busy so that has to mean something

5
★★★★★

Every time I have taken my car to tokyo auto the customer service has been amazing and the prices are always just what im looking for. I know that when i bring my car here i can trust them. Plus the shop is always busy so that has to mean something

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1 out of 1 people found this review helpful.

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I brought my civic here curious as to why it was so sluggish they took it immediately and found out a solenoid was filled with gasket sealer the labor was gonna be a few hours so they offered me a ride home. Mark always kept me updated with the progress and I got my car that day and it runs like new

2
★★★★★

I brought my civic here curious as to why it was so sluggish they took it immediately and found out a solenoid was filled with gasket sealer the labor was gonna be a few hours so they offered me a ride home. Mark always kept me updated with the progress and I got my car that day and it runs like new

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A good friend of mine recommended Tokyo Auto to me a couple of weeks ago. I got my brakes and wheel bearings redone and now the drive is alot smoother. They also told me a reminder that I need to get regular service done in a few thousand miles. I'm gonna come back to get that taken care of for sure.

2
★★★★★

A good friend of mine recommended Tokyo Auto to me a couple of weeks ago. I got my brakes and wheel bearings redone and now the drive is alot smoother. They also told me a reminder that I need to get regular service done in a few thousand miles. I'm gonna come back to get that taken care of for sure.

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Tokyo auto has been the best automotive repair place I've been to. The mechanics were very quick to help me out with my car & the customer service was AWESOME. I highly recommend these guys to anyone looking for great auto repair service!

5
★★★★★

Tokyo auto has been the best automotive repair place I've been to. The mechanics were very quick to help me out with my car & the customer service was AWESOME. I highly recommend these guys to anyone looking for great auto repair service!

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2 out of 2 people found this review helpful.

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I recently had a window broken out of my car and was looking for some where to get it replaced. i got a lot of quotes from different places & tokyo auto was the best! he ordered the part right then & there and even matched the price of the other auto place and told me my car would be ready by 10am the next morning. I got the car, window looked great. service was fast & efficient. Thanks guys!

2
★★★★★

I recently had a window broken out of my car and was looking for some where to get it replaced. i got a lot of quotes from different places & tokyo auto was the best! he ordered the part right then & there and even matched the price of the other auto place and told me my car would be ready by 10am the next morning. I got the car, window looked great. service was fast & efficient. Thanks guys!

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Took my truck in for a 60,000 mile service and 02 sensor. Everything seemed to be okay and prices were reasonable except for the 02 sensor which had to be ordered at the dealers. They had my car for 3 and a half days because the 02 sensor was a special order. That was fine. I took my truck in with a full tank of gas. I picked it up and it was at a half a tank. Also, my milege was reset. I found that odd. When I went back to question them, they gave me excuses like possibly the battery was disconnected so the milege reset itself and they had to test drive the car. Blah blah blah. When I got home, I figured out that I had about 80 to 90 miles extra on my truck. I was disappointed because I thought they were honest. You do not drive a customers vehicle!!!

3
★★★☆☆

Took my truck in for a 60,000 mile service and 02 sensor. Everything seemed to be okay and prices were reasonable except for the 02 sensor which had to be ordered at the dealers. They had my car for 3 and a half days because the 02 sensor was a special order. That was fine. I took my truck in with a full tank of gas. I picked it up and it was at a half a tank. Also, my milege was reset. I found that odd. When I went back to question them, they gave me excuses like possibly the battery was disconnected so the milege reset itself and they had to test drive the car. Blah blah blah. When I got home, I figured out that I had about 80 to 90 miles extra on my truck. I was disappointed because I thought they were honest. You do not drive a customers vehicle!!!

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0 out of 2 people found this review helpful.

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I must say I am a very happy customer. Tokyo Auto was really helpful in that they provided me with all the information and knowledge I needed to fix my vehicle. Being a young woman it can be very intimidating going into an auto shop for service. In some other places I've gone to I've felt taken advantage of because of my lack of knowledge for cars. I've called almost every auto place out here and every single place tried to up sell me things that I did not need. When I came into Tokyo Auto the staff was really friendly and I felt like I could talk to them. They were there to help me, not to try and sell me additional things. The man who helped me, Mark, was very kind, good looking, and professional. He knew exactly what I needed and he beat the price that I was quoted everywhere else. Even though the wait wasn't long I didn't mind waiting because they had movies I watched on a flat screen and all the coffee I could ask for. Thank you Tokyo Auto!!!

2
★★★★★

I must say I am a very happy customer. Tokyo Auto was really helpful in that they provided me with all the information and knowledge I needed to fix my vehicle. Being a young woman it can be very intimidating going into an auto shop for service. In some other places I've gone to I've felt taken advantage of because of my lack of knowledge for cars. I've called almost every auto place out here and every single place tried to up sell me things that I did not need. When I came into Tokyo Auto the staff was really friendly and I felt like I could talk to them. They were there to help me, not to try and sell me additional things. The man who helped me, Mark, was very kind, good looking, and professional. He knew exactly what I needed and he beat the price that I was quoted everywhere else. Even though the wait wasn't long I didn't mind waiting because they had movies I watched on a flat screen and all the coffee I could ask for. Thank you Tokyo Auto!!!

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Despite what others say on this thread, I had a pretty good experience with this place. I liked the service, the counter guy was really friendly, and I watched movies until my car was finished.

5
★★★★★

Despite what others say on this thread, I had a pretty good experience with this place. I liked the service, the counter guy was really friendly, and I watched movies until my car was finished.

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2 out of 2 people found this review helpful.

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I took my car there to be fixed and the only thing that got fixed was the size of my wallet! They had my car for 3 months ( that's right 3 months) and they didn't even work on my car. They sent it out to another shop for repair and then I had to go pick up my car at the other repair shop. The owner is a little b***h and wanted more money and said that he wouldn't pick up my car unless I gave him more money. I had to get a legal advisor to threaten to take him to court and yet I still had to drive over 65 miles away from my home to get my car. THIS PLACE NEEDS TO BE PUT OUT OF BUSINESS.

1
★☆☆☆☆

I took my car there to be fixed and the only thing that got fixed was the size of my wallet! They had my car for 3 months ( that's right 3 months) and they didn't even work on my car. They sent it out to another shop for repair and then I had to go pick up my car at the other repair shop. The owner is a little b***h and wanted more money and said that he wouldn't pick up my car unless I gave him more money. I had to get a legal advisor to threaten to take him to court and yet I still had to drive over 65 miles away from my home to get my car. THIS PLACE NEEDS TO BE PUT OUT OF BUSINESS.

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0 out of 3 people found this review helpful.

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I usually take my 1994 Toyota Camry to the dealer, but decided to take it to Tokyo because my neighbor recommended that they are cheaper and use Toyota original parts. I went there for the first time and I was shocked to see how much inventory of Toyota and Honda parts they have in stock. They did my timing belt and major tune up for half the price of the dealer using the same parts. I'm one happy camper I tell ya!!

5
★★★★★

I usually take my 1994 Toyota Camry to the dealer, but decided to take it to Tokyo because my neighbor recommended that they are cheaper and use Toyota original parts. I went there for the first time and I was shocked to see how much inventory of Toyota and Honda parts they have in stock. They did my timing belt and major tune up for half the price of the dealer using the same parts. I'm one happy camper I tell ya!!

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2 out of 2 people found this review helpful.

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I took my Honda Civic for a smog check here and it failed. I went through the diagnostic they offered for some overpriced amount and they told me what was wrong. I priced repairs and it was out of my budget. I went to a different automotive center for smog a few weeks later just to see what they said and sure enough the car passed. I asked them to check everything that Tokyo told me was wrong and the new shop I went to said everything was perfect, no problems. Tokyo would not refund my money for the smog or diagnostic. I reported them to the automotive bureau and they had received other complaints on them as well.

2
★★☆☆☆

I took my Honda Civic for a smog check here and it failed. I went through the diagnostic they offered for some overpriced amount and they told me what was wrong. I priced repairs and it was out of my budget. I went to a different automotive center for smog a few weeks later just to see what they said and sure enough the car passed. I asked them to check everything that Tokyo told me was wrong and the new shop I went to said everything was perfect, no problems. Tokyo would not refund my money for the smog or diagnostic. I reported them to the automotive bureau and they had received other complaints on them as well.

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1 out of 4 people found this review helpful.

 

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