Precision Heating and Air

★★★★★
  • 105 White Park Dr

    Dallas, GA 30132

    Map & Directions
  • 770-445-0870

About Precision Heating and Air

Categories
  • Heating & Air Conditioning
Details
  • Install Thermostats
  • Repair Thermostats
  • Furnace Repair
  • Duct Systems
  • Heil
  • Coleman
  • Armstrong
  • Lennox
  • Rheem-Ruud
  • Westinghouse
  • York
  • Amana
  • Bryant
  • Carrier
  • Tempstar
  • Air Purifiers
Hours
M-Su 24hr
Year Established
  • 1985

Home Construction & Remodeling

Home Construction & Remodeling
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.

The new unit installation went well overall. The techs were nice and did a good job. I thought the return air grill could have been done a little better since it is still crooked and sticks out of the wall quite a bit more on one side.

3
★★★★★

The new unit installation went well overall. The techs were nice and did a good job. I thought the return air grill could have been done a little better since it is still crooked and sticks out of the wall quite a bit more on one side.

.

Have been a customer for many years. The most recent semi annual service, was performed in a\r
professional manner by an experienced technician.

3
★★★★★

Have been a customer for many years. The most recent semi annual service, was performed in a\r
professional manner by an experienced technician.

.

Horrible, Horrible, Horrible Saturday customer service. Lousy service to repeat and loyal customers. Precision is the only company that has serviced my home's dual AC/furnace units. In fact I'm on their contract program. One month after I had routine service to my AC units, one of them stopped working. I called on a Saturday, and the only person available to come for a service call was the technician (E.Zaro) who had last serviced my units. I told the female rep I didn't want him to come out, and I told her why (he caused some damage at the last visit, it was minor which is why I didn't complain, but I also didn't want him coming out again). She said he was the only tech available. We went round and round about this - I had a hard time believing a company this size only had one person available, and asked that she contact her manager or whomever she was to contact if an issue came up. She flat out refused and kept repeating she could have E. Zaro come out. My other option was to sweat it out 2 more days and wait for a different technician. I again asked her (politely) to contact her manager. She obviously didn't want to help, and didn't care, and instead decides to be condescending and disrespectful and states she will call the owner on vacation and tell him that he has to help me because "I don't want the tech who broke my hose coming out." Then she hung up on me. I wish I got her name, because I would post it here as well. Needless to say, no more business from me. Next step contact cc company to dispute payment for contract agreement. I welcome the owner or high-level manager from Precision to contact me. If this is resolved to my satisfaction I'll update my review.

1
★☆☆☆☆

Horrible, Horrible, Horrible Saturday customer service. Lousy service to repeat and loyal customers. Precision is the only company that has serviced my home's dual AC/furnace units. In fact I'm on their contract program. One month after I had routine service to my AC units, one of them stopped working. I called on a Saturday, and the only person available to come for a service call was the technician (E.Zaro) who had last serviced my units. I told the female rep I didn't want him to come out, and I told her why (he caused some damage at the last visit, it was minor which is why I didn't complain, but I also didn't want him coming out again). She said he was the only tech available. We went round and round about this - I had a hard time believing a company this size only had one person available, and asked that she contact her manager or whomever she was to contact if an issue came up. She flat out refused and kept repeating she could have E. Zaro come out. My other option was to sweat it out 2 more days and wait for a different technician. I again asked her (politely) to contact her manager. She obviously didn't want to help, and didn't care, and instead decides to be condescending and disrespectful and states she will call the owner on vacation and tell him that he has to help me because "I don't want the tech who broke my hose coming out." Then she hung up on me. I wish I got her name, because I would post it here as well. Needless to say, no more business from me. Next step contact cc company to dispute payment for contract agreement. I welcome the owner or high-level manager from Precision to contact me. If this is resolved to my satisfaction I'll update my review.

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.

It was a pleasant experience from start to finish.

2
★★★★★

It was a pleasant experience from start to finish.

.

I recommended Precision Heating & Air to our neighbor and to all our other friends.

2
★★★★★

I recommended Precision Heating & Air to our neighbor and to all our other friends.

.

Great job done quick unit works good the 2 tech's did a wonderful job hope yall will reconize them and their good work.would recommend you to anyone thanks and God bless. <3

2
★★★★★

Great job done quick unit works good the 2 tech's did a wonderful job hope yall will reconize them and their good work.would recommend you to anyone thanks and God bless. <3

.

Everything went very smoothly. Everyone i spoke with was very polite and professional.

2
★★★★★

Everything went very smoothly. Everyone i spoke with was very polite and professional.

.

I have been using Precision Heating and Air for Five years now. I have always found their service techs to be knowledgeable, professional, and very courteous. Ed has been my tech for the last two visits and i find him to be very knowledgeable, courteous, and efficient. I have developed a trust in Precision Heating & Air to maintain my heating and air systems.

2
★★★★★

I have been using Precision Heating and Air for Five years now. I have always found their service techs to be knowledgeable, professional, and very courteous. Ed has been my tech for the last two visits and i find him to be very knowledgeable, courteous, and efficient. I have developed a trust in Precision Heating & Air to maintain my heating and air systems.

.

Tech was very knowledgable. Told us exactly what was wrong with our unit without beating around the bush. Thank you to the credit dept. for all your help. Very reasonable rates.

2
★★★★★

Tech was very knowledgable. Told us exactly what was wrong with our unit without beating around the bush. Thank you to the credit dept. for all your help. Very reasonable rates.

.

Your company was wonderful. The tech's who installed our new system stayed late just to get it done in one day. Very polite and cleaned up every bit.

2
★★★★★

Your company was wonderful. The tech's who installed our new system stayed late just to get it done in one day. Very polite and cleaned up every bit.

.

Did a great Job, Thanks. Salesman took the time to educate us.

2
★★★★★

Did a great Job, Thanks. Salesman took the time to educate us.

.

My wife and I were very pleased with the service this company provided for us. They had reasonable prices and arrived on time to my home. They had us fixed up quickly. Thanks... we will recommend them as we have in the past.

2
★★★★★

My wife and I were very pleased with the service this company provided for us. They had reasonable prices and arrived on time to my home. They had us fixed up quickly. Thanks... we will recommend them as we have in the past.

.

I have used Precision Heating for the past 10 years for maintenance, replacement, and service. I have never had a problem with them. They arrive on time, cheaper in price ( if not pretty reasonable anyway), courteous, and very professional and knowlegeable. Sorry to hear people have had bad experiences with them. I have and will continue to have a lifetime relationship with Precision HVAC. They have always come to my rescue. Thank Precision!

2
★★★★★

I have used Precision Heating for the past 10 years for maintenance, replacement, and service. I have never had a problem with them. They arrive on time, cheaper in price ( if not pretty reasonable anyway), courteous, and very professional and knowlegeable. Sorry to hear people have had bad experiences with them. I have and will continue to have a lifetime relationship with Precision HVAC. They have always come to my rescue. Thank Precision!

.

We have had our issues getting the heating system working but you kept at it until the cause of the malfunction was determined and you repaired it immediately

2
★★★★★

We have had our issues getting the heating system working but you kept at it until the cause of the malfunction was determined and you repaired it immediately

.

Not sure everyone else's experience, but we called Precision to fix our A/C. It has been 90+ for 3 weeks of course. They said it would 2 1/2 days (Monday to Wed afternoon). Thats bad enough - on Wednesday they said they never said it would be Wednesday. Basically I asked for a commitment and could not get one or get any manager to call me back I will never use Precision again. I can't take being ""miss informed"" (a.k.a lie) Basically businesses who don't respect me and my time and their word - don't get my patronage. You can decide if this was abnormal, but once was enough for me

0
★☆☆☆☆

Not sure everyone else's experience, but we called Precision to fix our A/C. It has been 90+ for 3 weeks of course. They said it would 2 1/2 days (Monday to Wed afternoon). Thats bad enough - on Wednesday they said they never said it would be Wednesday. Basically I asked for a commitment and could not get one or get any manager to call me back I will never use Precision again. I can't take being ""miss informed"" (a.k.a lie) Basically businesses who don't respect me and my time and their word - don't get my patronage. You can decide if this was abnormal, but once was enough for me

.

The gentlemen were clean, efficient, on time and did an excellent job. Did i mention Quiet And Wonderful

2
★★★★★

The gentlemen were clean, efficient, on time and did an excellent job. Did i mention Quiet And Wonderful

.

For the last 5 years, i have been very pleased with the customer service and tech people at Precision Heating & Air.

2
★★★★★

For the last 5 years, i have been very pleased with the customer service and tech people at Precision Heating & Air.

.

We have had our issues getting the heating system working but you kept at it until the cause of the malfunction was determined and you repaired it immediately

2
★★★★★

We have had our issues getting the heating system working but you kept at it until the cause of the malfunction was determined and you repaired it immediately

.

I wanted to just say what great service I received today from Precision Heating & Air. Particularly I want to thank Ron for his outstanding service! It's always nice when you have customer friendly technicians who do their jobs well. Thanks Ron!

2
★★★★★

I wanted to just say what great service I received today from Precision Heating & Air. Particularly I want to thank Ron for his outstanding service! It's always nice when you have customer friendly technicians who do their jobs well. Thanks Ron!

.

Very professional. Were pleased with your service.

2
★★★★★

Very professional. Were pleased with your service.

.

The person who did our repair was very professional, knowledgeable, and personable. If most of your employees are like him, your company is very well off

2
★★★★★

The person who did our repair was very professional, knowledgeable, and personable. If most of your employees are like him, your company is very well off

.

After spending $3400 on new 95% efficient furnace, thermostat was not operational on zone one of the system, your professional tech came back out on 1/26/10 and checked it out and replaced thermostat--took time to show me and explain all his steps to me--very professional and a classy representative of your company! we look forward to saving. thx

2
★★★★★

After spending $3400 on new 95% efficient furnace, thermostat was not operational on zone one of the system, your professional tech came back out on 1/26/10 and checked it out and replaced thermostat--took time to show me and explain all his steps to me--very professional and a classy representative of your company! we look forward to saving. thx

.

VERY CUSTOMER-FOCUSED. EVERYONE (OFFICE EMPLOYEES AND FIELD EMPLOYEES)SAYS WHAT THEY ARE GOING TO DO, AND THEN THEY DO IT. EXCELLENT COMMUNICATION, EXECUTION, LISTENING, FOLLOW-UP AND FOLLOW-THROUGH. THANK YOU.

2
★★★★★

VERY CUSTOMER-FOCUSED. EVERYONE (OFFICE EMPLOYEES AND FIELD EMPLOYEES)SAYS WHAT THEY ARE GOING TO DO, AND THEN THEY DO IT. EXCELLENT COMMUNICATION, EXECUTION, LISTENING, FOLLOW-UP AND FOLLOW-THROUGH. THANK YOU.

.

The tech who came to our home was knowledgable and friendly. I felt confident the job would be done well. I will use PH&Air in the future.

2
★★★★★

The tech who came to our home was knowledgable and friendly. I felt confident the job would be done well. I will use PH&Air in the future.

.

Working with Gary & Ron was awesome. They were knowledgeable and helpful. Ron even moved some existing duct work for me. A+. Would recommend to anyone.

2
★★★★★

Working with Gary & Ron was awesome. They were knowledgeable and helpful. Ron even moved some existing duct work for me. A+. Would recommend to anyone.

.

Have been a customer for many years. The most recent semi annual service, was performed in a\nprofessional manner by an experienced technician.

2
★★★★★

Have been a customer for many years. The most recent semi annual service, was performed in a\nprofessional manner by an experienced technician.

.

The service technician that was sent to my home had excellent people skills. He was able to speak to me in a professional manner in spite of my being upset. He told me what was wrong, he fixed the problem, he gave me instructions to prevent future problems. This note is to thank Chris for outstanding service!

2
★★★★★

The service technician that was sent to my home had excellent people skills. He was able to speak to me in a professional manner in spite of my being upset. He told me what was wrong, he fixed the problem, he gave me instructions to prevent future problems. This note is to thank Chris for outstanding service!

.

The new unit installation went well overall. The techs were nice and did a good job. I thought the return air grill could have been done a little better since it is still crooked and sticks out of the wall quite a bit more on one side. However, I do realize that no job is ever going to be done perfect. Thanks.

2
★★★★★

The new unit installation went well overall. The techs were nice and did a good job. I thought the return air grill could have been done a little better since it is still crooked and sticks out of the wall quite a bit more on one side. However, I do realize that no job is ever going to be done perfect. Thanks.

.

Very good, professional and thorough. Our new furnace seems to be working much better and quieter than our old one. Our new thermostat may be off on the start time in the morning. We are still checking it. Thanks for everything and for being so prompt and quick. And for putting up with our dogs!!

2
★★★★★

Very good, professional and thorough. Our new furnace seems to be working much better and quieter than our old one. Our new thermostat may be off on the start time in the morning. We are still checking it. Thanks for everything and for being so prompt and quick. And for putting up with our dogs!!

.

We were amazed and disheartened to learn that our 15-year old furnace could not be speedily repaired because no parts were available nationwide. (not your fault, but still disgraceful). You installed an expensive new furnace for us, which is running well, and which we just had inspected. Hope it lasts longer than 15 years. thanks.

2
★★★★☆

We were amazed and disheartened to learn that our 15-year old furnace could not be speedily repaired because no parts were available nationwide. (not your fault, but still disgraceful). You installed an expensive new furnace for us, which is running well, and which we just had inspected. Hope it lasts longer than 15 years. thanks.

.

Professional - time efficient/ educational, effective, thorough

2
★★★★★

Professional - time efficient/ educational, effective, thorough

.

Pleasing ~ Chris & Jerome did a great job. Thank you.

2
★★★★★

Pleasing ~ Chris & Jerome did a great job. Thank you.

.

Very prompt service. The technician was very knowledgeable and I could tell that he was honest.

2
★★★★★

Very prompt service. The technician was very knowledgeable and I could tell that he was honest.

.

excellent work and knowledgeable, friendly folks

2
★★★★★

excellent work and knowledgeable, friendly folks

.

Very good. Tech gave us important information that we were not aware of since we bought our house in Sept. 2009, and moved into it in November. Tech was very efficient and thorough too.

2
★★★★★

Very good. Tech gave us important information that we were not aware of since we bought our house in Sept. 2009, and moved into it in November. Tech was very efficient and thorough too.

.

Exceptional! Two hours after I called you a technician was at my house.

2
★★★★★

Exceptional! Two hours after I called you a technician was at my house.

.

Very pleasant experience. I have already recommended the company to a few friends. System is easy to operate and is pain free.

2
★★★★★

Very pleasant experience. I have already recommended the company to a few friends. System is easy to operate and is pain free.

.

We are very satisfied with the service.

2
★★★★★

We are very satisfied with the service.

.

It was great. Very responsive people on phone and the technician you sent out was great. Only small complaint is that he just automatically replaced my AC filters without telling me there was a cost associated with that. Not a big deal in the grand scheme of things, but wish I had known. Really good overall experience.

2
★★★★★

It was great. Very responsive people on phone and the technician you sent out was great. Only small complaint is that he just automatically replaced my AC filters without telling me there was a cost associated with that. Not a big deal in the grand scheme of things, but wish I had known. Really good overall experience.

.

Excellent work. Very Satisfied

2
★★★★★

Excellent work. Very Satisfied

.

The technician, Bob, was polite, professional and he clearly explained the results of the inspection. I would highly recommend his services to others.

2
★★★★★

The technician, Bob, was polite, professional and he clearly explained the results of the inspection. I would highly recommend his services to others.

.

Our technician was great. He was understanding that it was very hot outside and inside our house. He worked hard to get air conditioning running smoothly again. Excellent Service!!

2
★★★★★

Our technician was great. He was understanding that it was very hot outside and inside our house. He worked hard to get air conditioning running smoothly again. Excellent Service!!

.

I have used Precision Heating for the past 10 years for maintenance, replacement, and service. I have never had a problem with them. They arrive on time, cheaper in price ( if not pretty reasonable anyway), courteous, and very professional and knowlegeable. Sorry to hear people have had bad experiences with them. I have and will continue to have a lifetime relationship with Precision HVAC. They have always come to my rescue. Thank Precision!

2
★★★★★

I have used Precision Heating for the past 10 years for maintenance, replacement, and service. I have never had a problem with them. They arrive on time, cheaper in price ( if not pretty reasonable anyway), courteous, and very professional and knowlegeable. Sorry to hear people have had bad experiences with them. I have and will continue to have a lifetime relationship with Precision HVAC. They have always come to my rescue. Thank Precision!

.

My wife and I were very pleased with the service this company provided for us. They had reasonable prices and arrived on time to my home. They had us fixed up quickly. Thanks... we will recommend them as we have in the past.

2
★★★★★

My wife and I were very pleased with the service this company provided for us. They had reasonable prices and arrived on time to my home. They had us fixed up quickly. Thanks... we will recommend them as we have in the past.

.

Just a note to tell you how happy we've been with Precision. You all have serviced our equipment for over 6 years now and no complaints.\n

2
★★★★★

Just a note to tell you how happy we've been with Precision. You all have serviced our equipment for over 6 years now and no complaints.\n

.

Excellent customer service.

2
★★★★★

Excellent customer service.

.

The people were very friendly \t

2
★★★★★

The people were very friendly \t

.

The person who did our repair was very professional, knowledgeable, and personable. If most of your employees are like him, your company is very well off.\t

2
★★★★★

The person who did our repair was very professional, knowledgeable, and personable. If most of your employees are like him, your company is very well off.\t

.

I would like to let you know that ever since I have been with Precision I have received great customer service. The technicians are not pushy and they have been very detailed in telling you what they are doing and what they recommend. Your technicians have been very professional. Great customer service with you every time and I don't mind paying for it!\n\nThanks and keep up the good work!

2
★★★★★

I would like to let you know that ever since I have been with Precision I have received great customer service. The technicians are not pushy and they have been very detailed in telling you what they are doing and what they recommend. Your technicians have been very professional. Great customer service with you every time and I don't mind paying for it!\n\nThanks and keep up the good work!

.

Service technician Eddie worked very hard to restore our AC on a very hot day.

2
★★★★★

Service technician Eddie worked very hard to restore our AC on a very hot day.

Message from Precision Heating and Air

We strive to provide the best customer support and products available. We understand you have a choice when it comes to your heating and cooling companies. We would love to prove to you we are the experts you can rely on!

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