Adams Door Company (Polk)

★★★☆☆
  • 69 Washington Ave

    Des Moines, IA 50314

    Map & Directions
  • 515-505-3796

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We really like this company. Several times my garage door has broken and instead of gouging us for a new one, they always find the way to fix it well that won't cost us a fortune.

5
★★★★★

We really like this company. Several times my garage door has broken and instead of gouging us for a new one, they always find the way to fix it well that won't cost us a fortune.

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This place is horrible! GO ElseWhere! My garage door was frozen shut in the dead of winter and a piece on our door broke. I called and scheduled an appointment with this place and took time off work to meet with them in the 4 hour window that they give you. They came out to my house and told me that they would have to order a piece to replace on my door to get it working again. I said how long will that take? The service guy told me that he could order it that day and should have in in 2 days. Then he could call and schedule a time to come out and fix the door. I said that would be great so I will hear from you in 2 days? He said yep! So 4 days go by....I hear nothing so I call. I leave a message that I'm waiting to hear when my part in is. The owner ""Wayne"" calls me later that day and says I'm calling to let you know the price of the part for your door...So do you want me to order this? ARE YOU KIDDING ME? I told him to forget it. The service guy told me he was ordering the part 3 days ago. I told them that I was going to call a company that knew what they were doing! So I went with another company! Then the kicker is that Adams Door Co sent me a bill for $62. Can you beleive that they expected me to pay for them wasting my time??

0
★☆☆☆☆

This place is horrible! GO ElseWhere! My garage door was frozen shut in the dead of winter and a piece on our door broke. I called and scheduled an appointment with this place and took time off work to meet with them in the 4 hour window that they give you. They came out to my house and told me that they would have to order a piece to replace on my door to get it working again. I said how long will that take? The service guy told me that he could order it that day and should have in in 2 days. Then he could call and schedule a time to come out and fix the door. I said that would be great so I will hear from you in 2 days? He said yep! So 4 days go by....I hear nothing so I call. I leave a message that I'm waiting to hear when my part in is. The owner ""Wayne"" calls me later that day and says I'm calling to let you know the price of the part for your door...So do you want me to order this? ARE YOU KIDDING ME? I told him to forget it. The service guy told me he was ordering the part 3 days ago. I told them that I was going to call a company that knew what they were doing! So I went with another company! Then the kicker is that Adams Door Co sent me a bill for $62. Can you beleive that they expected me to pay for them wasting my time??

Cons: Ever calling them

Message from Adams Door Company (Polk)

Adams Door Company is the leader in residential garage doors. We have more colors and styles to choose from than ever before. From our Traditional Steel doors to our custom wood Signature Carriage Collection, Adams Door Company has a door to match your budget. Same day garage door repair service and Free in-home replacement estimates mean that a safe and properly performing garage door is only a phone call away.
For expert garage door repair service, from experienced, professional, courteous and friendly people, please give us a call: Adams Door Company. We fix all types of broken springs, garage door opener problems and replacement parts! Adams Door has the Quality Garage Doors, Garage Door Openers and Garage Door Accessories. We provide the best value for all Garage Door related Products and Services. Check out our Internet specials! New Garage Door Openers. Browse our menu of garage door openers. We only provide top quality, dependable products. We specialize in repairs of existing garage doors and sales of new garage doors and garage door openers.

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Commercial Doors. Rolling Steel Doors|Sales|Gates|Sectional Overhead Doors|Grilles|Loading Dock Equipment|Automatic Door Openers|Counter Shutters|installation|Service On All Makes|Spring & Section Replacement|Call Today for Free Estimate

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Key Points

  • Garage Door Repair, Service, & Sales

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