Diamond Exchange Chicago

★★★★★
  • 5 S Wabash Ave 1415

    Chicago, IL 60603

    Map & Directions
  • 312-296-5650

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.

After weeks of searching for my perfect wedding ring, I found several beautiful options online at Dimend Scaasi. I was initially a little leery about making such an important purchase online, but my concerns were quickly alleviated as soon as a spoke to Shannon, who was warm, knowledgeable and accommodating through every step of the process. Shannon quickly determined my personal style and arranged for several samples to be overnighted to my home. Once we chose a ring, she went out of her way to keep both my fiance and I informed about the status of our order and even arranged for a ""rush"" job to allow sufficient time for any size adjustments prior to the ceremony. Shannon was genuinely interested in making sure that we got exactly what we wanted and provided exceptional service throughout, offering us great peace of mind for such a significant transaction. I would highly recommend Shannon and Dimend Scaasi to anyone!

2
★★★★★

After weeks of searching for my perfect wedding ring, I found several beautiful options online at Dimend Scaasi. I was initially a little leery about making such an important purchase online, but my concerns were quickly alleviated as soon as a spoke to Shannon, who was warm, knowledgeable and accommodating through every step of the process. Shannon quickly determined my personal style and arranged for several samples to be overnighted to my home. Once we chose a ring, she went out of her way to keep both my fiance and I informed about the status of our order and even arranged for a ""rush"" job to allow sufficient time for any size adjustments prior to the ceremony. Shannon was genuinely interested in making sure that we got exactly what we wanted and provided exceptional service throughout, offering us great peace of mind for such a significant transaction. I would highly recommend Shannon and Dimend Scaasi to anyone!

.

I Love My Rings!!! I would highly recommend this jewelry store to anyone looking to purchase well above average quality diamonds at a fair price. You could find cheaper products in the mall but you will also find a MUCH less desirable product. Alexa (Lexi) who helped me through this entire process was spectacular! She had great advise and shared her honest and knowledgable opinions with me through out this process. I live in Wa. state so doing this through the internet I originally thought was a little chancy but they were referred to me by a client of mine and once I saw their web site and could chat with them live any time I felt totally comfortable with my decision. Their design ability, customer service, and quality would be hard to beat any where in my opinion. My rings are three seperate bands totalling just over 3 carats and are so spectacular to look at that I can not keep my eyes off them. I have noticed that other people have a hard time not staring at them also!!! Thank you Alexa for all your patience and for making this one happy lady in Washington!\r
Best Regards,\r
Lani

2
★★★★★

I Love My Rings!!! I would highly recommend this jewelry store to anyone looking to purchase well above average quality diamonds at a fair price. You could find cheaper products in the mall but you will also find a MUCH less desirable product. Alexa (Lexi) who helped me through this entire process was spectacular! She had great advise and shared her honest and knowledgable opinions with me through out this process. I live in Wa. state so doing this through the internet I originally thought was a little chancy but they were referred to me by a client of mine and once I saw their web site and could chat with them live any time I felt totally comfortable with my decision. Their design ability, customer service, and quality would be hard to beat any where in my opinion. My rings are three seperate bands totalling just over 3 carats and are so spectacular to look at that I can not keep my eyes off them. I have noticed that other people have a hard time not staring at them also!!! Thank you Alexa for all your patience and for making this one happy lady in Washington!\r
Best Regards,\r
Lani

.

I was hunting for a Beverly K band and was unsure about ordering from an online site. I found Dimend SCAASI and called. I was greeted warmly by Shannon and was treated extremely well. She was amazing and offered to ship the ring our to me that afternoon. I called late friday afternoon and saturday morning I was wearing my new ring!!! She was amazing and I HIGHLY recommend her and the company to ANYONE!!!\r
She also handled a few more potential transactions for my sister and mother and was just as graceful with them as well!!! You can't go wrong!

2
★★★★★

I was hunting for a Beverly K band and was unsure about ordering from an online site. I found Dimend SCAASI and called. I was greeted warmly by Shannon and was treated extremely well. She was amazing and offered to ship the ring our to me that afternoon. I called late friday afternoon and saturday morning I was wearing my new ring!!! She was amazing and I HIGHLY recommend her and the company to ANYONE!!!\r
She also handled a few more potential transactions for my sister and mother and was just as graceful with them as well!!! You can't go wrong!

.

All I can tell you is that these guys were great. I live in California and Lexi worked with me via phone and internet to design and execute the exact ring I wanted for my wife. When the ring was sent to me and my wife wanted slightly different colored sapphires, Lexi took it back, mailed us additional samples to choose from and then delivered a wonderful ring at a very competitive price. I will shop with them again. Thanks!

2
★★★★★

All I can tell you is that these guys were great. I live in California and Lexi worked with me via phone and internet to design and execute the exact ring I wanted for my wife. When the ring was sent to me and my wife wanted slightly different colored sapphires, Lexi took it back, mailed us additional samples to choose from and then delivered a wonderful ring at a very competitive price. I will shop with them again. Thanks!

.

I almost feel guilty having gone to a place with such an amazing selection & such an obvious ability to create amazing designs and having a solitaire ring made. It's a 4-prong with a tiffany-style no-taper band. It's so simple they didn't even carry it! However, with all the excellent reviews and their service model of the 30-day guarantee & free polishings & resizings for life, it seemed like a great option. I went in back in April and worked with Shannon. I explained that I really wanted to put all the money into a really great diamond, rather than put a couple grand into the band or side stones. She was really great, and I left so excited! In May, my fiance proposed & I couldn't stop staring at the ring for several months (I was a danger behind the wheel). Other places, for the same money or more, showed me stones in an H color or with less than excellent cut , etc. I ended up with an excellent cut (hearts & arrows) that sparkles beautifully & an F color. It's simple & beautiful & classic. I can't wait to get my wedding band there--I already have it picked out!

2
★★★★★

I almost feel guilty having gone to a place with such an amazing selection & such an obvious ability to create amazing designs and having a solitaire ring made. It's a 4-prong with a tiffany-style no-taper band. It's so simple they didn't even carry it! However, with all the excellent reviews and their service model of the 30-day guarantee & free polishings & resizings for life, it seemed like a great option. I went in back in April and worked with Shannon. I explained that I really wanted to put all the money into a really great diamond, rather than put a couple grand into the band or side stones. She was really great, and I left so excited! In May, my fiance proposed & I couldn't stop staring at the ring for several months (I was a danger behind the wheel). Other places, for the same money or more, showed me stones in an H color or with less than excellent cut , etc. I ended up with an excellent cut (hearts & arrows) that sparkles beautifully & an F color. It's simple & beautiful & classic. I can't wait to get my wedding band there--I already have it picked out!

Pros: amazing selection, great service, near train

Cons: no parking

.

Dimend Scaasi delivered a ring with obvious surface finish defects, which they claimed could be fixed. They took it for 2 weeks, then hoped we wouldn't notice that NOTHING had been done to it. Then they told us that the ring needed to be re-made, and never should have been given to us in the first place. When they remade the ring, it looked nothing like the original!\r
\r
We went to great lengths to explain and show very simple concepts to their salesperson Shannon & their jewelers. They were consistently unresponsive and late on all promises, no matter how small or simple. We were told that we?d receive a phone call or pictures ""this afternoon"" and then wouldn?t hear from them for days. Every delivery was late. They didn?t return phone calls and left us wondering what was happening to our diamond at all times. This went on for FOUR MONTHS.\r
\r
When the ring was finally finished, we found that it still had some minor defects that needed to be touched up! They apologized again and took the ring back, claiming it would be a very simple fix. They then attempted to tear off and completely replace a large part of the ring-they applied too much heat to the ring and RUINED it completely!\r
\r
When we asked them to replace what they had ruined, they refused to re-make the ring again and cut us loose instead. They sent us a check for the purchase price of the ring, plus a meager $100 ""gift"" for the FOUR MONTHS of time that we spent waiting for them to deliver. The ""gift"" doesn't even cover the amount we spent on parking, to pick up our own property from them!\r
\r
Their salesperson Shannon is completely clueless, unresponsive and unreliable. The owner Isaac only stepped in to let us know that we had been around for too long, and weren't important enough to work with anymore. Oh, and to defend his company online.\r
\r
STAY AWAY from Dimend Scaasi. There are plenty of other reputable jewelers in Chicago that will work with you to give you what you're looking for.\r

0
★☆☆☆☆

Dimend Scaasi delivered a ring with obvious surface finish defects, which they claimed could be fixed. They took it for 2 weeks, then hoped we wouldn't notice that NOTHING had been done to it. Then they told us that the ring needed to be re-made, and never should have been given to us in the first place. When they remade the ring, it looked nothing like the original!\r
\r
We went to great lengths to explain and show very simple concepts to their salesperson Shannon & their jewelers. They were consistently unresponsive and late on all promises, no matter how small or simple. We were told that we?d receive a phone call or pictures ""this afternoon"" and then wouldn?t hear from them for days. Every delivery was late. They didn?t return phone calls and left us wondering what was happening to our diamond at all times. This went on for FOUR MONTHS.\r
\r
When the ring was finally finished, we found that it still had some minor defects that needed to be touched up! They apologized again and took the ring back, claiming it would be a very simple fix. They then attempted to tear off and completely replace a large part of the ring-they applied too much heat to the ring and RUINED it completely!\r
\r
When we asked them to replace what they had ruined, they refused to re-make the ring again and cut us loose instead. They sent us a check for the purchase price of the ring, plus a meager $100 ""gift"" for the FOUR MONTHS of time that we spent waiting for them to deliver. The ""gift"" doesn't even cover the amount we spent on parking, to pick up our own property from them!\r
\r
Their salesperson Shannon is completely clueless, unresponsive and unreliable. The owner Isaac only stepped in to let us know that we had been around for too long, and weren't important enough to work with anymore. Oh, and to defend his company online.\r
\r
STAY AWAY from Dimend Scaasi. There are plenty of other reputable jewelers in Chicago that will work with you to give you what you're looking for.\r

Cons: Terrible customer service. Inconvenient hours, expensive parking.

.

Has been a pain. \r
I wanted my ring set a certain way and even described exactly how I wanted it. I didn't find out till I got it back that it couldn't be set that way. We never even recieved a phone call. In addition, they forgot to put some of the diamonds we paid for in the ring. So it had to be sent back. By this time I just wanted my ring. \r
To make it worse my ring eventually bent and cracked. They did fix it but it is just another hassle. I was accused of damaging it but barely wear the ring. My band that I did not get from them has NEVER bent and is woren at the same time. I was told by other jewelers that the ring was made too thin and their sodering failed. The people are really nice there but the designers are horrible.

0
★☆☆☆☆

Has been a pain. \r
I wanted my ring set a certain way and even described exactly how I wanted it. I didn't find out till I got it back that it couldn't be set that way. We never even recieved a phone call. In addition, they forgot to put some of the diamonds we paid for in the ring. So it had to be sent back. By this time I just wanted my ring. \r
To make it worse my ring eventually bent and cracked. They did fix it but it is just another hassle. I was accused of damaging it but barely wear the ring. My band that I did not get from them has NEVER bent and is woren at the same time. I was told by other jewelers that the ring was made too thin and their sodering failed. The people are really nice there but the designers are horrible.

.

Marta and Shannon are nice people and very helpful. They really go above and beyond to try to get you what you are looking for.

2
★★★★☆

Marta and Shannon are nice people and very helpful. They really go above and beyond to try to get you what you are looking for.

Pros: Nice people, trendy ambience, customer service

Cons: Parking

.

I would not recommend this place. I have been told by more then one jeweler that we paid way too much. We got so ripped off by this place and should have shopped around more. It is so hard to hear that everytime we look around and ask for it to be appraised that it isn't even worth what we paid. You live and learn.

0
★☆☆☆☆

I would not recommend this place. I have been told by more then one jeweler that we paid way too much. We got so ripped off by this place and should have shopped around more. It is so hard to hear that everytime we look around and ask for it to be appraised that it isn't even worth what we paid. You live and learn.

Cons: no selection

.

My wife and I ran off and got married so she never got an engagement ring because we were never really engaged. So, since we were married a bit over a year ago I have been on the hunt for a ring. There's just a few things; my wife didn't want a diamond as the center stone, and she's not really one to like something that's really flashy or '80'sish. Needless to say, I've been looking for a long time at tons of different places. My saying everywhere I went was ""it needs to look like it fell off the Titanic."" Marta and Isaac and Dimend Scaasi were the first ones to make this a reality. I now have an amazing blue sapphire with a majestic looking setting that they made personally for me. Plus, the gave me the option of returning it for store credit even though it was personally made for me, just in case I didn't like it. In the end it was beautiful, she loved it, everyone that sees it loves it and they even said they were going to put the ring on their website as an example of their work. In the end, it's service plus and they are willing to really work with you to give you what you want. You never get a sleazy jeweler feel. This is the only place I will ever shop for jewelry in the future.

2
★★★★★

My wife and I ran off and got married so she never got an engagement ring because we were never really engaged. So, since we were married a bit over a year ago I have been on the hunt for a ring. There's just a few things; my wife didn't want a diamond as the center stone, and she's not really one to like something that's really flashy or '80'sish. Needless to say, I've been looking for a long time at tons of different places. My saying everywhere I went was ""it needs to look like it fell off the Titanic."" Marta and Isaac and Dimend Scaasi were the first ones to make this a reality. I now have an amazing blue sapphire with a majestic looking setting that they made personally for me. Plus, the gave me the option of returning it for store credit even though it was personally made for me, just in case I didn't like it. In the end it was beautiful, she loved it, everyone that sees it loves it and they even said they were going to put the ring on their website as an example of their work. In the end, it's service plus and they are willing to really work with you to give you what you want. You never get a sleazy jeweler feel. This is the only place I will ever shop for jewelry in the future.

.

Right off the bat, i'd like to say Shannon was wonderful! She was very knowledgeable and friendly as she guided me through the process of buying an engagement ring. I was on the cusp of buying one their rings but chose to go to a private jeweler. DS's selection was fantastic, with a wide variety of ring styles and the unique style that fits my fiance's taste. I would send anyone there, it was a great experience!

2
★★★★☆

Right off the bat, i'd like to say Shannon was wonderful! She was very knowledgeable and friendly as she guided me through the process of buying an engagement ring. I was on the cusp of buying one their rings but chose to go to a private jeweler. DS's selection was fantastic, with a wide variety of ring styles and the unique style that fits my fiance's taste. I would send anyone there, it was a great experience!

.

I had a wonderful experience with dimend scaasi. Shannon helped me through the entire process and made it fairly easy. I thought I needed to do a ton of research before heading to an actual jeweler, but I think I would have been fine starting with Shannon from scratch. Shannon wasn't afraid to show me the diamonds under a great amount of magnification, and she didn't try to hide any of the problems with any diamonds. She was also very patient as I agonized over which diamond to chose for what probably seemed like an eternity. Isaac and Shannon both explained the pros and cons of each diamond and didn't pressure me at all to chose a more expensive option. The whole experience was very comfortable. I also trusted Shannon when the only sample of the setting I wanted that they had on hand was made for a huge/oddly shaped diamond, but Shannon assured me that she would make sure it ended up looking like what I wanted. The ring turned out great, pretty much exactly what I pictured. Shannon really came through with her promises. I am sure I'll be back when I have other jewelry needs.\r

2
★★★★★

I had a wonderful experience with dimend scaasi. Shannon helped me through the entire process and made it fairly easy. I thought I needed to do a ton of research before heading to an actual jeweler, but I think I would have been fine starting with Shannon from scratch. Shannon wasn't afraid to show me the diamonds under a great amount of magnification, and she didn't try to hide any of the problems with any diamonds. She was also very patient as I agonized over which diamond to chose for what probably seemed like an eternity. Isaac and Shannon both explained the pros and cons of each diamond and didn't pressure me at all to chose a more expensive option. The whole experience was very comfortable. I also trusted Shannon when the only sample of the setting I wanted that they had on hand was made for a huge/oddly shaped diamond, but Shannon assured me that she would make sure it ended up looking like what I wanted. The ring turned out great, pretty much exactly what I pictured. Shannon really came through with her promises. I am sure I'll be back when I have other jewelry needs.\r

Pros: Great Service, No Pressure

.

never having bought a diamond before, the process was quite daunting. However, Shannon & the rest of the staff at Dimend SCAASI made my experience much easier. Since I found them through City Search/Yelp, I feel obligated to add to their praise\r
\r
Shannon took plenty of time to show me the subtle differences in the diamond grades and inclusions, etc. I had read about diamonds prior to coming in, but that had only confused me more. I had a much better visit with Shannon then with her/their competitors & didn't feel pressured at all\r
\r
Further, my finacee had once shown me a style that she liked, which they did not have. Shannon was able to have the ring made to my specifications - and it far exceeded my expectations and got done in my timetable\r
\r
When I proposed, through the tears, my fiancee exclaimed, ""This is the most beautiful thing I've ever seen!"", a phrase she has repeated many times since\r
\r
I would use them again without hesitation

2
★★★★★

never having bought a diamond before, the process was quite daunting. However, Shannon & the rest of the staff at Dimend SCAASI made my experience much easier. Since I found them through City Search/Yelp, I feel obligated to add to their praise\r
\r
Shannon took plenty of time to show me the subtle differences in the diamond grades and inclusions, etc. I had read about diamonds prior to coming in, but that had only confused me more. I had a much better visit with Shannon then with her/their competitors & didn't feel pressured at all\r
\r
Further, my finacee had once shown me a style that she liked, which they did not have. Shannon was able to have the ring made to my specifications - and it far exceeded my expectations and got done in my timetable\r
\r
When I proposed, through the tears, my fiancee exclaimed, ""This is the most beautiful thing I've ever seen!"", a phrase she has repeated many times since\r
\r
I would use them again without hesitation

Pros: very nice, high quality, competitive price

Cons: none that i found

.

I found dimend scaasi on a random search on google, i.e, best chicago diamonds or something like that, and my expectations were low until I saw their on line selection. I had been searching everywhere for something that would look that it was one of a kind, and the jared's, the robbin's bros, and all the small mom and pop shops I shopped, did not have the vision and creativity that I saw in their selection. I have spoken with Alexa and Isaac, and they both were great. They were really flexible and understanding with everything: my need to come in three different times to see the actual ring before buying it, an issue my bank had with the wire transfer, and the general financing of the ring. I wish I could find the words to gush about my experience with them because this place is truly one of a kind. Once I received the ring (which took about 8 weeks), it was obvious that it was well worth the wait. The quality and workmanship looks outstanding, and I'm esctatic to be able to give it to my future fiance. Their prices are competitive, but they are amazing coupled with the outstanding product you will receive. I hope no one thinks that this is a fake review, I seriously cannot gush enough about my experience and the actual product itself.

2
★★★★★

I found dimend scaasi on a random search on google, i.e, best chicago diamonds or something like that, and my expectations were low until I saw their on line selection. I had been searching everywhere for something that would look that it was one of a kind, and the jared's, the robbin's bros, and all the small mom and pop shops I shopped, did not have the vision and creativity that I saw in their selection. I have spoken with Alexa and Isaac, and they both were great. They were really flexible and understanding with everything: my need to come in three different times to see the actual ring before buying it, an issue my bank had with the wire transfer, and the general financing of the ring. I wish I could find the words to gush about my experience with them because this place is truly one of a kind. Once I received the ring (which took about 8 weeks), it was obvious that it was well worth the wait. The quality and workmanship looks outstanding, and I'm esctatic to be able to give it to my future fiance. Their prices are competitive, but they are amazing coupled with the outstanding product you will receive. I hope no one thinks that this is a fake review, I seriously cannot gush enough about my experience and the actual product itself.

Pros: Customer Service, Selection, Ease of Communication, Quality of Product,

Cons: Location (its in the loop)

.

My fiancee and I just purchased her engagement ring from Dimend Scaasi and recommend them highly to anyone who is looking to purchase jewelry - wedding, engagement, or other. Alexa helped us and she was great - we knew what we were looking for both in terms of ring and diamond. She was a pleasure to work with and very knowledgeable. She listened to us and helped us with what we needed. Note that their website also allows you to search for loose diamonds based on all they criteria - type, color, clarity, cut, weight, price. We just got the ring and love it. We will be going back there to get her wedding ring and more jewelry over time. Check them out!

2
★★★★★

My fiancee and I just purchased her engagement ring from Dimend Scaasi and recommend them highly to anyone who is looking to purchase jewelry - wedding, engagement, or other. Alexa helped us and she was great - we knew what we were looking for both in terms of ring and diamond. She was a pleasure to work with and very knowledgeable. She listened to us and helped us with what we needed. Note that their website also allows you to search for loose diamonds based on all they criteria - type, color, clarity, cut, weight, price. We just got the ring and love it. We will be going back there to get her wedding ring and more jewelry over time. Check them out!

.

As a younger guy (23), I was pretty intimidated by the whole process of buying an engagement ring. I wanted to surprise my (now) fiancee, but when I realized it would be safer to pick out the diamond myself and then let her pick the setting I did some looking around and decided to try out a few Jeweler's Row places. I ended up going with a diamond from dimend SCAASI and my fiancee (and everyone else who has seen it) absolutely LOVES it.\r
\r
The thing that really helped me make my decision was the help that Alexa, at dimend SCAASI, provided. Some of the other places I looked at seemed pretty skeptical of me by the fact that I was not referred to them by anyone except the internet. Also, as I mentioned, I was pretty intimidated so I actually started talking to Alexa using the online chat dimend SCAASI offers on their website. I thought this really helped me get comfortable and explain what I wanted without being cut-off or worry about being sold something else. All of my appointments were setup for a Saturday, so I went in there was no one else there except Alexa and she was pretty casual. She had pulled three or four great diamonds (all of which were in or below the price range I had given her) and was perfectly willing to give her opinion when I asked, but didn't try to push any agenda. She was really great and when I am really looking forward to taking my fiancee in in a couple weeks and picking out the setting!\r
\r
Finally, I want to comment on another review that mentioned the store is pretty minimalistic. I thought this had by far the nicest/cleanest show rooms of any place I saw in Jeweler's Row. They also had a microscope hooked up to a computer screen that they showed me each diamond under. While I am not pretending to have a trained eye, this was definitely better than watching a jeweler look through a handheld one and try to tell me things were or were not present.\r
\r
This all provided a great experience!

2
★★★★★

As a younger guy (23), I was pretty intimidated by the whole process of buying an engagement ring. I wanted to surprise my (now) fiancee, but when I realized it would be safer to pick out the diamond myself and then let her pick the setting I did some looking around and decided to try out a few Jeweler's Row places. I ended up going with a diamond from dimend SCAASI and my fiancee (and everyone else who has seen it) absolutely LOVES it.\r
\r
The thing that really helped me make my decision was the help that Alexa, at dimend SCAASI, provided. Some of the other places I looked at seemed pretty skeptical of me by the fact that I was not referred to them by anyone except the internet. Also, as I mentioned, I was pretty intimidated so I actually started talking to Alexa using the online chat dimend SCAASI offers on their website. I thought this really helped me get comfortable and explain what I wanted without being cut-off or worry about being sold something else. All of my appointments were setup for a Saturday, so I went in there was no one else there except Alexa and she was pretty casual. She had pulled three or four great diamonds (all of which were in or below the price range I had given her) and was perfectly willing to give her opinion when I asked, but didn't try to push any agenda. She was really great and when I am really looking forward to taking my fiancee in in a couple weeks and picking out the setting!\r
\r
Finally, I want to comment on another review that mentioned the store is pretty minimalistic. I thought this had by far the nicest/cleanest show rooms of any place I saw in Jeweler's Row. They also had a microscope hooked up to a computer screen that they showed me each diamond under. While I am not pretending to have a trained eye, this was definitely better than watching a jeweler look through a handheld one and try to tell me things were or were not present.\r
\r
This all provided a great experience!

Pros: Service, product selection, showroom

.

Shopping here was uncomplicated, friendly and fun.\r
\r
I was intimidated by all the jewelers out there and all the language and specs that go with jewelry. All I wanted was a nice remount for my wedding rings. To complicate my search I had only 2 days to shop in Chicago and only 7 days in the U.S. (I live in Europe). Thanks to the Citysearch site I found 3 jewelers to visit.\r
\r
dimend SCAASI was my third jeweler. Marta and Shannon casually brought out several boxes of mountings and sat with me while I tried on dozens. They were easy-going, friendly and helpful. I might add they were very patient with someone just buying a mounting. After I found one, Isaac stepped in with his expert advice on how we might customize the mounting.\r
\r
To my surprise and delight Isaac promised delivery in 7 days. The day before delivery was due I hadn't received an email from Fedex confirming shipment so I left an after-hours message at the office. Within minutes both Isaac and Shannon called and emailed me to reassure me that the ring was on schedule.\r
\r
I received it the next morning, exactly as ordered and right on time. It was beautifully done.\r
\r
The only reason I give these nice folks 4 out of 5 stars is that I felt their selection of rings was somewhat limited. For service and expertise they definitely rank 5 stars.\r
\r
Thanks for taking such good care of me.

2
★★★★☆

Shopping here was uncomplicated, friendly and fun.\r
\r
I was intimidated by all the jewelers out there and all the language and specs that go with jewelry. All I wanted was a nice remount for my wedding rings. To complicate my search I had only 2 days to shop in Chicago and only 7 days in the U.S. (I live in Europe). Thanks to the Citysearch site I found 3 jewelers to visit.\r
\r
dimend SCAASI was my third jeweler. Marta and Shannon casually brought out several boxes of mountings and sat with me while I tried on dozens. They were easy-going, friendly and helpful. I might add they were very patient with someone just buying a mounting. After I found one, Isaac stepped in with his expert advice on how we might customize the mounting.\r
\r
To my surprise and delight Isaac promised delivery in 7 days. The day before delivery was due I hadn't received an email from Fedex confirming shipment so I left an after-hours message at the office. Within minutes both Isaac and Shannon called and emailed me to reassure me that the ring was on schedule.\r
\r
I received it the next morning, exactly as ordered and right on time. It was beautifully done.\r
\r
The only reason I give these nice folks 4 out of 5 stars is that I felt their selection of rings was somewhat limited. For service and expertise they definitely rank 5 stars.\r
\r
Thanks for taking such good care of me.

Pros: Friendly, knowledgeable staff, excellent service

Cons: selection limited

.

My husband and I purchased a gorgeous diamond eternity band from dimend SCAASI in December. The whole experience was so positive from beginning to end and Shannon was a joy to work with! She had wonderful suggestions on design, was very patient, professional and knowledgeable and there was never any pressure at all. She always kept us informed as the ring was being made and ensured the quality of the final product was up to her very high standards. You can tell that she just wants you to be happy with your purchase no matter what you are spending. The ring itself is spectacular, the diamonds are so brilliant and sparkly I still find myself looking at the ring several times a day. From researching prices of similar rings, dimend SCAASI is very fairly priced (and included an appraisal). I would definitely shop there again and would highly recommend to friends. Although we live in Chicago and were lucky to deal with Shannon in person, the website is fantastic too.

2
★★★★★

My husband and I purchased a gorgeous diamond eternity band from dimend SCAASI in December. The whole experience was so positive from beginning to end and Shannon was a joy to work with! She had wonderful suggestions on design, was very patient, professional and knowledgeable and there was never any pressure at all. She always kept us informed as the ring was being made and ensured the quality of the final product was up to her very high standards. You can tell that she just wants you to be happy with your purchase no matter what you are spending. The ring itself is spectacular, the diamonds are so brilliant and sparkly I still find myself looking at the ring several times a day. From researching prices of similar rings, dimend SCAASI is very fairly priced (and included an appraisal). I would definitely shop there again and would highly recommend to friends. Although we live in Chicago and were lucky to deal with Shannon in person, the website is fantastic too.

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My fiance and I recently purchased my engagement ring from Dimend SCAASI and we have nothing but good things to say about our experience. Alexa was an absolute pleasure to work with. From day one, she spent as much time as we needed searching for the perfect setting and the perfect stone. And she was never ever pushy trying to oversell us something that we didn?t really want. Then, after I decided on a custom setting (go figure? always trying to be different), I was a bit nervous that I might not like the final product once it was made. (I was having a hard time visualizing it plus if you customize it you have to buy it.) I almost didn?t go ahead with my custom setting, but both Alexa and Isaac, the owner, assured me that they weren?t going to make me buy something that I wasn?t truly happy with. What a load off my mind that was! Well, as it turns out, they?ve got genius designers who did an outstanding job on my setting. When I saw my ring for the first time, I was stunned at how gorgeous it turned out. Two months later, I still can?t stop staring at it. I LOVE it! And when I?m ready for it, I?ll be back to get my wedding bands there. Thank you Dimend SCAASI!

2
★★★★★

My fiance and I recently purchased my engagement ring from Dimend SCAASI and we have nothing but good things to say about our experience. Alexa was an absolute pleasure to work with. From day one, she spent as much time as we needed searching for the perfect setting and the perfect stone. And she was never ever pushy trying to oversell us something that we didn?t really want. Then, after I decided on a custom setting (go figure? always trying to be different), I was a bit nervous that I might not like the final product once it was made. (I was having a hard time visualizing it plus if you customize it you have to buy it.) I almost didn?t go ahead with my custom setting, but both Alexa and Isaac, the owner, assured me that they weren?t going to make me buy something that I wasn?t truly happy with. What a load off my mind that was! Well, as it turns out, they?ve got genius designers who did an outstanding job on my setting. When I saw my ring for the first time, I was stunned at how gorgeous it turned out. Two months later, I still can?t stop staring at it. I LOVE it! And when I?m ready for it, I?ll be back to get my wedding bands there. Thank you Dimend SCAASI!

Pros: Outstanding service, selection and quality

.

We purchased my engagement ring, our wedding bands, and upgraded my diamond with Dimend Scaasi, and have experienced absolute perfection all around. The process of creating my custom ring was a breeze - Isaac knew exactly what we wanted without much effort. I've received uncountable comments about the high quality of my engagement ring and diamond. Upgrading my center stone was also incredibly easy. Their prices are very competitive, especially considering they offer nothing but the best. Their service was impeccable and always accommodating from start to finish. Truly, they are the ONLY jeweler to purchase from in the city. We will continue to refer everyone we know!

2
★★★★★

We purchased my engagement ring, our wedding bands, and upgraded my diamond with Dimend Scaasi, and have experienced absolute perfection all around. The process of creating my custom ring was a breeze - Isaac knew exactly what we wanted without much effort. I've received uncountable comments about the high quality of my engagement ring and diamond. Upgrading my center stone was also incredibly easy. Their prices are very competitive, especially considering they offer nothing but the best. Their service was impeccable and always accommodating from start to finish. Truly, they are the ONLY jeweler to purchase from in the city. We will continue to refer everyone we know!

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I recently had the most thrilling experience purchasing an engagement ring from dimend SCAASI. I found the perfect ring for my honey through their extensive online catalog. The site was easy to navigate and I was able to find what I wanted very easily and quickly with only a few key words. \r
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I was very impressed because I've been searching for just the right ring for months and had tried some of the very haughty jewelers in Washington, DC, where I live, and in New York City. I had also tried some of the very large online jewelers like Bluenile, but to no avail. I found dimend SCAASI and within minutes I had found the exact ring I wanted for my betrothed. \r
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I called them and my salesperson, Alexa was the most dynamic, competent, thorough and courteous associate I'm had the pleasure to come across in quite some time. I told her the ring that I wanted. I gave her the specifics of what I wanted (gemstones, color, cut, price, etc.) and she then arranged to show me a set of stones and a setting via the web in real time. I loved that she didn't try to sell me a ring outside of my price range as so many other salespersons had done at other jewelers. The ring was ordered and shipped within a few short weeks. My fiancee loved it! She hasn't stopped looking at her finger, and hasn't stopped thanking me! ;)

2
★★★★★

I recently had the most thrilling experience purchasing an engagement ring from dimend SCAASI. I found the perfect ring for my honey through their extensive online catalog. The site was easy to navigate and I was able to find what I wanted very easily and quickly with only a few key words. \r
\r
I was very impressed because I've been searching for just the right ring for months and had tried some of the very haughty jewelers in Washington, DC, where I live, and in New York City. I had also tried some of the very large online jewelers like Bluenile, but to no avail. I found dimend SCAASI and within minutes I had found the exact ring I wanted for my betrothed. \r
\r
I called them and my salesperson, Alexa was the most dynamic, competent, thorough and courteous associate I'm had the pleasure to come across in quite some time. I told her the ring that I wanted. I gave her the specifics of what I wanted (gemstones, color, cut, price, etc.) and she then arranged to show me a set of stones and a setting via the web in real time. I loved that she didn't try to sell me a ring outside of my price range as so many other salespersons had done at other jewelers. The ring was ordered and shipped within a few short weeks. My fiancee loved it! She hasn't stopped looking at her finger, and hasn't stopped thanking me! ;)

Pros: The ease of shopping without leaving my living room

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If you are looking to buy the perfect engagement ring, look no further. I did extensive research on nearly 50 accredited jewelers and this one in my opinion is the best bar none. It is backed by GIA meaning you will only find diamonds of high quality. When you purchase the ring from dimend SCAASI, GIA will acknowledge and document the 3 C's of your diamond/ring so you know you are getting what you paid for. Dimend SCAASI has a 100% buy back policy on all diamonds for those who choose to upgrade etc. With dimend SCAASI you can design the ring you want in every way, and before it is created a clay mold can be made of it so that you can see how your ring will look. I personally designed every little thing about my fiancee's ring which is perfect because I know all the things she likes and doesn't like. You can literally choose every characteristic of the ring. The price is more than if you go to your neighborhood mall jeweler but that is because the diamonds are 1000 times better, it is hand crafted, and 100% unique because you designed it (which impresses your fiancee even more). They don't look like they always need to be cleaned i.e. mall jeweler. You will get a great deal on a fantastic diamond and after you see your fiancee's response you would have paid even more. My fiancee can't keep her eyes of it and can't stop talking about it. Just remember three things when purchasing the ring: 1) This is an investment that is for ever and if you go cheap you will have a reminder of it for ever. 2) It is all about quality not quantity that matters. Who cares about a 2-3ct diamond if it looks like dish water. A high quality 1ct. diamond will go much further. 3) Everyone and I do mean everyone will see it. So go with what makes you happy even if it is a little more than you want to spend. You won't regret it.

2
★★★★★

If you are looking to buy the perfect engagement ring, look no further. I did extensive research on nearly 50 accredited jewelers and this one in my opinion is the best bar none. It is backed by GIA meaning you will only find diamonds of high quality. When you purchase the ring from dimend SCAASI, GIA will acknowledge and document the 3 C's of your diamond/ring so you know you are getting what you paid for. Dimend SCAASI has a 100% buy back policy on all diamonds for those who choose to upgrade etc. With dimend SCAASI you can design the ring you want in every way, and before it is created a clay mold can be made of it so that you can see how your ring will look. I personally designed every little thing about my fiancee's ring which is perfect because I know all the things she likes and doesn't like. You can literally choose every characteristic of the ring. The price is more than if you go to your neighborhood mall jeweler but that is because the diamonds are 1000 times better, it is hand crafted, and 100% unique because you designed it (which impresses your fiancee even more). They don't look like they always need to be cleaned i.e. mall jeweler. You will get a great deal on a fantastic diamond and after you see your fiancee's response you would have paid even more. My fiancee can't keep her eyes of it and can't stop talking about it. Just remember three things when purchasing the ring: 1) This is an investment that is for ever and if you go cheap you will have a reminder of it for ever. 2) It is all about quality not quantity that matters. Who cares about a 2-3ct diamond if it looks like dish water. A high quality 1ct. diamond will go much further. 3) Everyone and I do mean everyone will see it. So go with what makes you happy even if it is a little more than you want to spend. You won't regret it.

Pros: The quality of the diamonds & service can't be beat. (Alexa helped me).

Cons: Nothing really, just in the heart of city so transportation can be a small burden.

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My fiance and myself were visiting Chicago from Michigan and wanted to look at some larger sized diamonds. Even though we told them we would not be buying a diamond from them, they still brought in some 3-3.5 carat diamonds for us to look at. These people know their business and are very helpful. Now we are torn because we want to buy from them even though they are 4 hours away from us!

2
★★★★★

My fiance and myself were visiting Chicago from Michigan and wanted to look at some larger sized diamonds. Even though we told them we would not be buying a diamond from them, they still brought in some 3-3.5 carat diamonds for us to look at. These people know their business and are very helpful. Now we are torn because we want to buy from them even though they are 4 hours away from us!

.

Highly Recommended! STUNNING selection of Engagement Rings and Wedding Bands! Beautiful, Clean Store! Awesome Customer Service. Owner and Staff are friendly and bend over backward to ensure happiness. My coworker and I both purchased our weddings rings here and we both had the same experience!

2
★★★★★

Highly Recommended! STUNNING selection of Engagement Rings and Wedding Bands! Beautiful, Clean Store! Awesome Customer Service. Owner and Staff are friendly and bend over backward to ensure happiness. My coworker and I both purchased our weddings rings here and we both had the same experience!

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My husband and I went to buy my 10 year anniversary ring and was very, very pleased with the service from Shannon and Isaac. Honestly, I really was very happy with their service, patience and detail to attention. They are fantastic. Well worth the visit. DO NOT BE TEMPTED to opt for the other jewelers on Wabash street level. I STRONGLY encourage you to visit the showroom because certain rings I picked online I didn't end up liking when I saw them live. I ended up buying a ring I never thought I'd like from the website and it was STUNNING when I tried it on. Good luck!!!

2
★★★★★

My husband and I went to buy my 10 year anniversary ring and was very, very pleased with the service from Shannon and Isaac. Honestly, I really was very happy with their service, patience and detail to attention. They are fantastic. Well worth the visit. DO NOT BE TEMPTED to opt for the other jewelers on Wabash street level. I STRONGLY encourage you to visit the showroom because certain rings I picked online I didn't end up liking when I saw them live. I ended up buying a ring I never thought I'd like from the website and it was STUNNING when I tried it on. Good luck!!!

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I heard about Isaac from a good friend of mine and I looked elsewhere first, then finally made the call. It was like one hour till close I made it just in time, they Owner Isaac stayed to well after 8pm to show me diamonds and bands, teaching me and showing me the ropes which was second nature to him. Very personal and helpful, after the lesson I finally made a great choice that I know my future fiance will love. Alexa, Shannon & Marta are great and extremely helpful. I will never buy from anybody else but dimend SCAASI.... I would reccomend him to anybody serious about, buying a quality diamond or ring. Im kicking myself for wasting time with the others. Isaac and the girls keep up the great work!!!!!!\r

2
★★★★★

I heard about Isaac from a good friend of mine and I looked elsewhere first, then finally made the call. It was like one hour till close I made it just in time, they Owner Isaac stayed to well after 8pm to show me diamonds and bands, teaching me and showing me the ropes which was second nature to him. Very personal and helpful, after the lesson I finally made a great choice that I know my future fiance will love. Alexa, Shannon & Marta are great and extremely helpful. I will never buy from anybody else but dimend SCAASI.... I would reccomend him to anybody serious about, buying a quality diamond or ring. Im kicking myself for wasting time with the others. Isaac and the girls keep up the great work!!!!!!\r

Pros: GREAT FROM HEAD TO TOE

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My fiance and I went together and picked out my engagement ring. We could not have picked a better place. My ring is absolutely amazing!! They had a great selection of reasonably priced cushion diamonds. We created the perfect ring in two short visits. This place really goes above and beyond - the ring wasn?t ready when we were leaving for vacation so Shannon shipped it to our destination so my fiance could propose on our trip. She?s fantastic! Isaac was great too; he even gave us a jewelry steamer for free! Every positive review you read is 100% true. I don?t think we could have gotten any luckier. Great people to do business with!\r

2
★★★★★

My fiance and I went together and picked out my engagement ring. We could not have picked a better place. My ring is absolutely amazing!! They had a great selection of reasonably priced cushion diamonds. We created the perfect ring in two short visits. This place really goes above and beyond - the ring wasn?t ready when we were leaving for vacation so Shannon shipped it to our destination so my fiance could propose on our trip. She?s fantastic! Isaac was great too; he even gave us a jewelry steamer for free! Every positive review you read is 100% true. I don?t think we could have gotten any luckier. Great people to do business with!\r

Pros: Great service

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I bought my wedding ring here and i have to say its just stunning! So different. I found them so helpful and so brilliant to deal with. Very professional and no ask was to much. Highly recommend them.

2
★★★★★

I bought my wedding ring here and i have to say its just stunning! So different. I found them so helpful and so brilliant to deal with. Very professional and no ask was to much. Highly recommend them.

Pros: everything

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This place has excellent customer service. I went in without even an appointment, was allotted time and actually made my purchase there. I highly recommend an appointment though and they'll show you everything you want to see. The staff is very knowledgeable and genuine.

2
★★★★★

This place has excellent customer service. I went in without even an appointment, was allotted time and actually made my purchase there. I highly recommend an appointment though and they'll show you everything you want to see. The staff is very knowledgeable and genuine.

Pros: definatley thumbs up!

Cons: parking is expensive, that's everywhere downtown chicago

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I recently purchased a diamond for my soon to be fiance and found the website, salespeople, and most importantly the prices to be excellent! I had already placed a diamond on layaway at another store before hearing about dimend SCAASI, and I am extremely happy I came across these reviews. I was able to get a better diamond for the same price.

2
★★★★★

I recently purchased a diamond for my soon to be fiance and found the website, salespeople, and most importantly the prices to be excellent! I had already placed a diamond on layaway at another store before hearing about dimend SCAASI, and I am extremely happy I came across these reviews. I was able to get a better diamond for the same price.

Pros: very reasonable prices

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Attention non believers ! I am a New Jersey resident that spent dozens of hours in high end jewelry stores and many more hours on line to find the perfect ( engagement) ring. Since what I wanted didn't exist, it needed to be created.\r
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Starting with the setting, then finding the perfect stone, my whole experience with dimend SCAASI was as flawless as the finished product. The words AMAZING and INCREDIBLE do not do justice to this ring ! \r
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Great communication, delivery as promised, all without ever leaving NJ. My fiance was floored by the overwhelming MAGNIFICENCE of her SCAASI ring.\r
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Not only was Tiffany's double the price, but their ring couldn't hold a candle to SCAASI.\r
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My deepest thanks to Isaac & Shannon, for going way beyond exceeding my very high standards and expectations.\r
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Ross P.

2
★★★★★

Attention non believers ! I am a New Jersey resident that spent dozens of hours in high end jewelry stores and many more hours on line to find the perfect ( engagement) ring. Since what I wanted didn't exist, it needed to be created.\r
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Starting with the setting, then finding the perfect stone, my whole experience with dimend SCAASI was as flawless as the finished product. The words AMAZING and INCREDIBLE do not do justice to this ring ! \r
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Great communication, delivery as promised, all without ever leaving NJ. My fiance was floored by the overwhelming MAGNIFICENCE of her SCAASI ring.\r
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Not only was Tiffany's double the price, but their ring couldn't hold a candle to SCAASI.\r
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My deepest thanks to Isaac & Shannon, for going way beyond exceeding my very high standards and expectations.\r
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Ross P.

Pros: Look no further.

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My boyfriend took me to dimend SCASSI after a co-worker highly recommended them, along with many positive on-line reviews. We had just left another jeweler who left us both feeling uneasy. Alexa greeted us and instantly she became a trusted friend. I didn't know exactly what I wanted, so she showed me lots of rings and asked me what I did and didn't like about them. She was great at asking questions, listening to what I had to say, and clarifying my preferences. She was easy-going and educated us about the process and the store philosophy. Ultimately, there were 3 elements from 3 diffrent rings that I liked. With ease, Alexa had the lab design me a custom ring incorporating all of the elements. She emailed us images, so that we could make sure they understood, and then I got to try on a wax mold of the ring. However, nothing could prepare me for the moment I saw it for the first time. When my boyfriend got down on one knee and held up the ring, I'll never forget how beautiful it looked. That was 2 weeks ago and I stilll can't stop looking at it. It is perfect. And it fits perfectly. I get compliments everywhere I go. I'm sure that we'll be using dimend SCASSI for all of our future jewelry needs.

2
★★★★★

My boyfriend took me to dimend SCASSI after a co-worker highly recommended them, along with many positive on-line reviews. We had just left another jeweler who left us both feeling uneasy. Alexa greeted us and instantly she became a trusted friend. I didn't know exactly what I wanted, so she showed me lots of rings and asked me what I did and didn't like about them. She was great at asking questions, listening to what I had to say, and clarifying my preferences. She was easy-going and educated us about the process and the store philosophy. Ultimately, there were 3 elements from 3 diffrent rings that I liked. With ease, Alexa had the lab design me a custom ring incorporating all of the elements. She emailed us images, so that we could make sure they understood, and then I got to try on a wax mold of the ring. However, nothing could prepare me for the moment I saw it for the first time. When my boyfriend got down on one knee and held up the ring, I'll never forget how beautiful it looked. That was 2 weeks ago and I stilll can't stop looking at it. It is perfect. And it fits perfectly. I get compliments everywhere I go. I'm sure that we'll be using dimend SCASSI for all of our future jewelry needs.

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After months of searching for the perfect engagement ring I came across dimend SCAASI on the web. There is no other jeweler like this. I knew exactly what I wanted and when I found it I was so excited. I worked with Lexi who was most helpful in matching exactly what I was looking for. The ring that I wanted was not offered in a princess cut. Lexi made a few calls and after a few custom modifications I had the ring I spent endless hours looking for. The ring arrived exactly when promised. Although nervous about what it would look like after the modifications when it arrived it was better than could be expected. Thank you for all of your help. And becuase you are all wondering. She said YES.\r
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Justin L.

2
★★★★★

After months of searching for the perfect engagement ring I came across dimend SCAASI on the web. There is no other jeweler like this. I knew exactly what I wanted and when I found it I was so excited. I worked with Lexi who was most helpful in matching exactly what I was looking for. The ring that I wanted was not offered in a princess cut. Lexi made a few calls and after a few custom modifications I had the ring I spent endless hours looking for. The ring arrived exactly when promised. Although nervous about what it would look like after the modifications when it arrived it was better than could be expected. Thank you for all of your help. And becuase you are all wondering. She said YES.\r
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Justin L.

Pros: the representatives dont try to oversell you like some others

Cons: cant think of a single negative

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I live in Greece and my now fiance :-) lives in the States. There was no other way for me to get the right diamond for her without going online. After searching many sites I found Dimend Scaasi and would not have been able to get the right ring in time without their help. Being able to see the diamond via streaming video was just the beginning. They rushed my order to have in ready in just one week and overnighted to me so I could propose during a short, but so important recent visit back to the states. The professionals at Dimend Scaasi answered all my questions and kept in constant communication with me as I was working with a very short time frame. I would recommend them to anyone and note that I felt as if I was in the store given the personal attention I received. My fiance absolutely loves her ring and so do I.

2
★★★★★

I live in Greece and my now fiance :-) lives in the States. There was no other way for me to get the right diamond for her without going online. After searching many sites I found Dimend Scaasi and would not have been able to get the right ring in time without their help. Being able to see the diamond via streaming video was just the beginning. They rushed my order to have in ready in just one week and overnighted to me so I could propose during a short, but so important recent visit back to the states. The professionals at Dimend Scaasi answered all my questions and kept in constant communication with me as I was working with a very short time frame. I would recommend them to anyone and note that I felt as if I was in the store given the personal attention I received. My fiance absolutely loves her ring and so do I.

Pros: customer service

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After the weeks I spent researching diamonds, rings, and local and online vendors - I definitely feel deserving of an honorary doctorate from the GIA. I came across DS at the last minute, actually - just before I was almost about to purchase from another online vendor. \r
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It became clear that DS had a fantastic selection and very consistent pricing and, importantly, some of the most unique settings of all online vendors. Most of the popular sites clearly contract through a pre-set collection of settings, as any detail-oriented shopper will soon notice. You will begin to think you're seeing the same ring in 8 different places. Not so at Dimend Scaasi. You'll fine some of the most unique settings around at reasonable pricing.\r
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On top of this, their customer service is very personal. I set up my order with Alexa and she had a refreshingly honest discussion with me about my choice of stone and ring, to the point that she steered me away from a slightly smaller, but more expensive stone to a slightly larger less expensive stone that would still be just as beautiful but would provide a more stunning look. That was impressive! As well, she ensured that the ring would arrive weeks ahead of schedule, just in time for the big day.\r
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In the end, the product that arrived is quite like nothing I've ever seen, and I shopped a LOT for my fiance's engagment ring. Dimend Scaasi's selection, quality, and service are as good as shopping in person and better quality. You can trust these guys to get you exactly what you're looking for and completely stun you with their final product.

2
★★★★★

After the weeks I spent researching diamonds, rings, and local and online vendors - I definitely feel deserving of an honorary doctorate from the GIA. I came across DS at the last minute, actually - just before I was almost about to purchase from another online vendor. \r
\r
It became clear that DS had a fantastic selection and very consistent pricing and, importantly, some of the most unique settings of all online vendors. Most of the popular sites clearly contract through a pre-set collection of settings, as any detail-oriented shopper will soon notice. You will begin to think you're seeing the same ring in 8 different places. Not so at Dimend Scaasi. You'll fine some of the most unique settings around at reasonable pricing.\r
\r
On top of this, their customer service is very personal. I set up my order with Alexa and she had a refreshingly honest discussion with me about my choice of stone and ring, to the point that she steered me away from a slightly smaller, but more expensive stone to a slightly larger less expensive stone that would still be just as beautiful but would provide a more stunning look. That was impressive! As well, she ensured that the ring would arrive weeks ahead of schedule, just in time for the big day.\r
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In the end, the product that arrived is quite like nothing I've ever seen, and I shopped a LOT for my fiance's engagment ring. Dimend Scaasi's selection, quality, and service are as good as shopping in person and better quality. You can trust these guys to get you exactly what you're looking for and completely stun you with their final product.

Pros: Service, quality, selection, price.

Cons: Diamond search is a bit simpler than other sites. Make sure you know what you want.

.

I basically stumbled upon DimendScaasi, and I couln't be happier that I did. I recommend using them to everyone. My wife wanted a cushion cut diamond for her enagement ring, so I shopped around a little and found most jewelers either don't carry those or have a limited selection. I came across DS online, called and talked to Shannon and set up an appointment. I met with Isaac one evening, and he had a great selection of cushion cuts. He and Shannon were very patient and helpful as I narrowed down my choices. Once I had it down to two they actually steered me to the less expensive stone (which really was the better one), so that was nice. When it came to buying our wedding rings, we met with Alexa who was also very helpful and pleasant to work with. My ring is very traditional, so they can do standard rings on top of the custom rings shown on their website. My wife ended up with an eternity band which looks great with the engagement ring. She still gets comments from people she sees everyday. The two most important things to me when it comes to making this recommendation are quality and service. It's clear that Isaac takes pride in his craftsmanship, and as far as I can tell, the construction of her rings is great. Also, the service we received from everyone at DS was great. They were all pleasant to deal with in person, and they were very responsive to phone calls and emails - I think that is a big plus. I don't have any issue recommending DS to everyone, and I know I'll be back for future purchases.

2
★★★★★

I basically stumbled upon DimendScaasi, and I couln't be happier that I did. I recommend using them to everyone. My wife wanted a cushion cut diamond for her enagement ring, so I shopped around a little and found most jewelers either don't carry those or have a limited selection. I came across DS online, called and talked to Shannon and set up an appointment. I met with Isaac one evening, and he had a great selection of cushion cuts. He and Shannon were very patient and helpful as I narrowed down my choices. Once I had it down to two they actually steered me to the less expensive stone (which really was the better one), so that was nice. When it came to buying our wedding rings, we met with Alexa who was also very helpful and pleasant to work with. My ring is very traditional, so they can do standard rings on top of the custom rings shown on their website. My wife ended up with an eternity band which looks great with the engagement ring. She still gets comments from people she sees everyday. The two most important things to me when it comes to making this recommendation are quality and service. It's clear that Isaac takes pride in his craftsmanship, and as far as I can tell, the construction of her rings is great. Also, the service we received from everyone at DS was great. They were all pleasant to deal with in person, and they were very responsive to phone calls and emails - I think that is a big plus. I don't have any issue recommending DS to everyone, and I know I'll be back for future purchases.

Pros: Selection, Service, Craftsmanship

Cons: None that I'm aware of

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I heard about Dimend Scaasi through a friend and went to see Isaac in early Jan. after going to numerous jewelry stores on Wabash. I walked into Dimend Scaasi and immediately felt right at home. From the beginning, my experience was nothing more than positive. Isaac was professional and extremely honest. He put all of my fears at ease and he made the process of ring buying easy and I felt good about buying my diamond from him. Once the final product came back, it was absolutely breathtaking!!! My fiancee can't stop looking at the bling, bling on her hand. She gets stopped on the street all the time and people ask, ""Wow, where did you get your ring?"" All in all, it was a great experience and she loved the ring!!! It is absolutely stunning. Thanks Isaac. I will be returning to you to get my wedding bands.

2
★★★★★

I heard about Dimend Scaasi through a friend and went to see Isaac in early Jan. after going to numerous jewelry stores on Wabash. I walked into Dimend Scaasi and immediately felt right at home. From the beginning, my experience was nothing more than positive. Isaac was professional and extremely honest. He put all of my fears at ease and he made the process of ring buying easy and I felt good about buying my diamond from him. Once the final product came back, it was absolutely breathtaking!!! My fiancee can't stop looking at the bling, bling on her hand. She gets stopped on the street all the time and people ask, ""Wow, where did you get your ring?"" All in all, it was a great experience and she loved the ring!!! It is absolutely stunning. Thanks Isaac. I will be returning to you to get my wedding bands.

Pros: Great service, great prices.

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dimend SCASSI provided great service via their patented Innerview viewing system. This system allowed me to setup a session for viewing a diamond online with great lighting and magnification features. I was able to see all of the differences and compare diamonds live before actually purchasing one.\r
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Combine this with great online prices similar to other warehouse distributors, and even better diamonds (check the GIA specs on the warehouse ones compared to the ones SCASSI provides) for a great ring and experience.\r
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The tension rings are the best. They were able to custom design a ring from two other styles and give me CAD rendered results before actually making the ring, all online hundreds of miles away.\r
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It felt like I was working with a local jeweler personally who also happened to have great online prices. Consider SCASSI and compare these prices to your local mall and be prepared to come back to SCASSI.

2
★★★★★

dimend SCASSI provided great service via their patented Innerview viewing system. This system allowed me to setup a session for viewing a diamond online with great lighting and magnification features. I was able to see all of the differences and compare diamonds live before actually purchasing one.\r
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Combine this with great online prices similar to other warehouse distributors, and even better diamonds (check the GIA specs on the warehouse ones compared to the ones SCASSI provides) for a great ring and experience.\r
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The tension rings are the best. They were able to custom design a ring from two other styles and give me CAD rendered results before actually making the ring, all online hundreds of miles away.\r
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It felt like I was working with a local jeweler personally who also happened to have great online prices. Consider SCASSI and compare these prices to your local mall and be prepared to come back to SCASSI.

Pros: View and compare diamonds from your computer, great prices, great selection

.

If you are looking for an engagement ring, and have no idea what you are doing like I did, do not even bother going to any other Jewelry Store other than Dimend Scaasi. Shannon, my guide through diamonds, bands, and settings, made everything so easy to understand and comprehend during the biggest purchase of my life. My fiancee is in LOVE with her ring and frankly, people can't believe that I picked it out all by myself. I would be lying to say I did it all by myself because Shannon, with the help of Isaac, did put me in the position where I could create the best engagement ring that I possibly could. If you are a guy who has no idea what he is doing, but wants the best possible experience, honestly, look no further than Dimend and I am telling you the truth, you won't go anywhere else. Thanks again Shannon! We'll be back for our wedding bands!

2
★★★★★

If you are looking for an engagement ring, and have no idea what you are doing like I did, do not even bother going to any other Jewelry Store other than Dimend Scaasi. Shannon, my guide through diamonds, bands, and settings, made everything so easy to understand and comprehend during the biggest purchase of my life. My fiancee is in LOVE with her ring and frankly, people can't believe that I picked it out all by myself. I would be lying to say I did it all by myself because Shannon, with the help of Isaac, did put me in the position where I could create the best engagement ring that I possibly could. If you are a guy who has no idea what he is doing, but wants the best possible experience, honestly, look no further than Dimend and I am telling you the truth, you won't go anywhere else. Thanks again Shannon! We'll be back for our wedding bands!

Pros: Unbelievable service

Cons: Haven't found one yet

.

I wasn't able to find where I should be writing the testimonial so I thought that I would send you an e-mail. I wanted to say thank you for all your hard work and design plans. I couldn't be more happier with my set then I am today. From the beginning you were knowledgeable and extremely helpful. There has never been a day that goes by that I don't look at my rings and think how beautiful they are. The amount of attention to detail, great customer service atop of the envisions that you had will make me a returning customer always. I recommend you to everyone that I know. They often have doubts about ordering from someone that they never met, but I just put out my hand they without a minute going by they are visiting the website.\r
I want to extend my many thanks to you and your wonderful staff on the fantastic job that has been completed. I look forward to the day that I will be able to pass my set onto my children and then their children.\r
\r
Thank you once again,\r
Kristy Landry, Merrimack, NH

2
★★★★★

I wasn't able to find where I should be writing the testimonial so I thought that I would send you an e-mail. I wanted to say thank you for all your hard work and design plans. I couldn't be more happier with my set then I am today. From the beginning you were knowledgeable and extremely helpful. There has never been a day that goes by that I don't look at my rings and think how beautiful they are. The amount of attention to detail, great customer service atop of the envisions that you had will make me a returning customer always. I recommend you to everyone that I know. They often have doubts about ordering from someone that they never met, but I just put out my hand they without a minute going by they are visiting the website.\r
I want to extend my many thanks to you and your wonderful staff on the fantastic job that has been completed. I look forward to the day that I will be able to pass my set onto my children and then their children.\r
\r
Thank you once again,\r
Kristy Landry, Merrimack, NH

.

I was a bit hesitant to shop on-line for a ring, and trying to find a good setting was a pain. But Alexa put all my worrys to rest. She was so helpful with all my questions and paranoias about getting it in time. After a few I.M.'s, e-mails, and phone calls, everything was set. The ring was beautifully done... and quick too! Even with a Christmas rush going on. It was just by chance that I found their website, but I'm lucky I did. My girl loves the ring and all her friends say I did a great job. But I have to give that credit to Dimend Scassi.\r
Thanks! ...oh, and she said yes!

2
★★★★★

I was a bit hesitant to shop on-line for a ring, and trying to find a good setting was a pain. But Alexa put all my worrys to rest. She was so helpful with all my questions and paranoias about getting it in time. After a few I.M.'s, e-mails, and phone calls, everything was set. The ring was beautifully done... and quick too! Even with a Christmas rush going on. It was just by chance that I found their website, but I'm lucky I did. My girl loves the ring and all her friends say I did a great job. But I have to give that credit to Dimend Scassi.\r
Thanks! ...oh, and she said yes!

Pros: excellent quality, beautiful diamonds

.

I really cannot say enough positive things about my experience of purchasing an engagement ring with dimend SCAASI. From the moment I contacted dimend SCAASI for an appointment through the time in which I received the ring, I felt completely at ease with the entire process. I did not feel pressured or rushed at all during my search, however Shannon promptly responded to all of my questions/inquiries. I greatly appreciated all of the attention and assistance I received throughout the entire process. My experience started with initially providing Shannon with a budget and an initial style based upon my limited knowledge of rings and diamonds. Shortly thereafter, I was presented with a wide selection of different diamonds and rings which I eventually narrowed down my final choice. If I were to start the entire process over from scratch, there is nothing I would change!

2
★★★★★

I really cannot say enough positive things about my experience of purchasing an engagement ring with dimend SCAASI. From the moment I contacted dimend SCAASI for an appointment through the time in which I received the ring, I felt completely at ease with the entire process. I did not feel pressured or rushed at all during my search, however Shannon promptly responded to all of my questions/inquiries. I greatly appreciated all of the attention and assistance I received throughout the entire process. My experience started with initially providing Shannon with a budget and an initial style based upon my limited knowledge of rings and diamonds. Shortly thereafter, I was presented with a wide selection of different diamonds and rings which I eventually narrowed down my final choice. If I were to start the entire process over from scratch, there is nothing I would change!

Pros: Service, Privacy, Personal Attention, Ease of Process

Cons: I can't think of any

.

Almost 2 years ago I began my ""journey"" with DS. I wanted a unique engagement ring, and they had it. I spent at least an hour on the phone with Alexa. Once I picked the tension set ring (TR-025 PRI set point to point), I had it made and received it and really liked it. Many people commented that it was unique. We then had a wedding band custom made for it, which DS was completely willing to adjust the band several times until we were happy - at no extra charge.\r
\r
Then, after having a perfect set for about 2 months, my wife & I were in a motorcycle accident and the diamond & rings were chipped/scraped (BUT FYI, the diamond was still set correctly in its tension setting). If you don't have insurance, you NEED it. I got every penny back without a hassle. Isaac & Alexa provided all the necessary letters and explanations about how the rings were not repairable, etc. so that I could get the full amount back for the rings. I did, and then it was like buying a whole new ring. This time, however, we were even more picky & wanted the ring to be perfect. Once again, DS was willing to make, adjust, adjust more, the engagement ring & the wedding band until we were happy, and once again charging no extra for all the extra work. We love the rings & know that we NEVER settled for anything second best. DS was willing to work with us until we were completely satisfied with the rings.\r
\r
This last paragraph is for the people out there who may not know the difference between different ring shops. I have spoken at length with all of the staff at DS, including Isaac, the owner, and want everyone to know that they ONLY give the best. Isaac is NOT interested in making every penny he can. His #1 goal is to make the customer happy, even to the point of working way more than necessary. His commitment to perfection carries over into everyone you will deal with. If you are concerned with quality, make DS your jeweler. I saw this with my experience and know you will too.\r

2
★★★★★

Almost 2 years ago I began my ""journey"" with DS. I wanted a unique engagement ring, and they had it. I spent at least an hour on the phone with Alexa. Once I picked the tension set ring (TR-025 PRI set point to point), I had it made and received it and really liked it. Many people commented that it was unique. We then had a wedding band custom made for it, which DS was completely willing to adjust the band several times until we were happy - at no extra charge.\r
\r
Then, after having a perfect set for about 2 months, my wife & I were in a motorcycle accident and the diamond & rings were chipped/scraped (BUT FYI, the diamond was still set correctly in its tension setting). If you don't have insurance, you NEED it. I got every penny back without a hassle. Isaac & Alexa provided all the necessary letters and explanations about how the rings were not repairable, etc. so that I could get the full amount back for the rings. I did, and then it was like buying a whole new ring. This time, however, we were even more picky & wanted the ring to be perfect. Once again, DS was willing to make, adjust, adjust more, the engagement ring & the wedding band until we were happy, and once again charging no extra for all the extra work. We love the rings & know that we NEVER settled for anything second best. DS was willing to work with us until we were completely satisfied with the rings.\r
\r
This last paragraph is for the people out there who may not know the difference between different ring shops. I have spoken at length with all of the staff at DS, including Isaac, the owner, and want everyone to know that they ONLY give the best. Isaac is NOT interested in making every penny he can. His #1 goal is to make the customer happy, even to the point of working way more than necessary. His commitment to perfection carries over into everyone you will deal with. If you are concerned with quality, make DS your jeweler. I saw this with my experience and know you will too.\r

Pros: Commitment to Perfection, Willingness to be Creative, Ability to Create, Great prices

.

I educated myself before looking for an engagement ring, so when I walked into this jeweler, I thought I knew what I was talking about. Well, they taught me a lot more than I thought I would ever learn, and walked away with an amazing ring in 3 hours. I worked with a young woman named Marta who was very helpful with all my questions and in providing advice. She was patient with me and took the time to make sure I was making a great choice. Their customer service was excellent and they are equipped with good technology to make the process more fun and interesting, and to help get to know your diamond(s) on a personal level. You will know what I mean when you visit. They also have the most unique ring bands that I have ever seen. Their tension collection is amazing. You will not go wrong looking into this place for any type of jewelry. By far the most helpful jeweler out there.

2
★★★★★

I educated myself before looking for an engagement ring, so when I walked into this jeweler, I thought I knew what I was talking about. Well, they taught me a lot more than I thought I would ever learn, and walked away with an amazing ring in 3 hours. I worked with a young woman named Marta who was very helpful with all my questions and in providing advice. She was patient with me and took the time to make sure I was making a great choice. Their customer service was excellent and they are equipped with good technology to make the process more fun and interesting, and to help get to know your diamond(s) on a personal level. You will know what I mean when you visit. They also have the most unique ring bands that I have ever seen. Their tension collection is amazing. You will not go wrong looking into this place for any type of jewelry. By far the most helpful jeweler out there.

.

My fiance and I did quite a bit of research on diamonds, and every review we read of Dimend Scaasi's merchandise and service was glowing. We weren't disappointed - Shannon's help was invaluable and Isaac is so nice. They were great to work with and we are thrilled with the ring. \r
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We are planning to buy a few more pieces over the next few years, and we will definitely be repeat customers at Dimend Scaasi. There aren't enough good things to say about this place. Recommended without reservations.

2
★★★★★

My fiance and I did quite a bit of research on diamonds, and every review we read of Dimend Scaasi's merchandise and service was glowing. We weren't disappointed - Shannon's help was invaluable and Isaac is so nice. They were great to work with and we are thrilled with the ring. \r
\r
We are planning to buy a few more pieces over the next few years, and we will definitely be repeat customers at Dimend Scaasi. There aren't enough good things to say about this place. Recommended without reservations.

Pros: Service, product, speed of delivery

.

I couldn?t be happier with my engagement ring (actually, my Fiance couldn?t be happier). From picking out the setting to finding a diamond, Isaac and his team made buying my engagement ring easy. Plus, I was able to see the diamond under extreme magnification online, which made the purchase a lot less nerve racking? Overall, I highly recommend Dimend Scaasi? Dan

2
★★★★★

I couldn?t be happier with my engagement ring (actually, my Fiance couldn?t be happier). From picking out the setting to finding a diamond, Isaac and his team made buying my engagement ring easy. Plus, I was able to see the diamond under extreme magnification online, which made the purchase a lot less nerve racking? Overall, I highly recommend Dimend Scaasi? Dan

Pros: Easy, Professional, Good Advice + she loved it

Cons: Compared to other jewelers, all pros!

.

When we worked with Isaac on my engagement ring we got a crash course in diamonds and precious metals. Feeling informed makes a tremendous difference when such a big purchase is at stake, and we got wonderful support without a whiff of the dreaded hard sell. It was a joy to work with dimend scaasi and when it was time to choose our wedding bands we came back. The staff are very knowledgeable about jewelry but they also understand the emotional side, which is really nice when you're in the throes of pre-nuptial insanity.\r
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My rings are absolute stunners, as is my husband's band. I get stopped at least once a week by someone who wants a closer look. The showroom is not your grandparents' stodgy jewelers; it has a stylish, contemporary vibe and the staff are friendly, easygoing and professional. Whenever I'm in the neighborhood I stop by for a cleaning and to check out the beautiful earrings, necklaces, bracelets and rings... just in case my husband needs any ideas for future birthdays and anniversaries.

2
★★★★★

When we worked with Isaac on my engagement ring we got a crash course in diamonds and precious metals. Feeling informed makes a tremendous difference when such a big purchase is at stake, and we got wonderful support without a whiff of the dreaded hard sell. It was a joy to work with dimend scaasi and when it was time to choose our wedding bands we came back. The staff are very knowledgeable about jewelry but they also understand the emotional side, which is really nice when you're in the throes of pre-nuptial insanity.\r
\r
My rings are absolute stunners, as is my husband's band. I get stopped at least once a week by someone who wants a closer look. The showroom is not your grandparents' stodgy jewelers; it has a stylish, contemporary vibe and the staff are friendly, easygoing and professional. Whenever I'm in the neighborhood I stop by for a cleaning and to check out the beautiful earrings, necklaces, bracelets and rings... just in case my husband needs any ideas for future birthdays and anniversaries.

Pros: selection, quality, customer service, atmosphere

.

I bought an engagement ring and wedding band from Isaac. He gave me a great price on a diamond and diamond studded wedding band. One of the small diamonds fell out of the wedding band and he replaced it without any hassles. I live in San Francisco and did all this by phone, email and UPS. I was apprehensive about something as sensitive as a diamond purchase over the internet and such a long distance, but it was worth the risk and my wife and I are very happy with the rings.\r
Chris

2
★★★★★

I bought an engagement ring and wedding band from Isaac. He gave me a great price on a diamond and diamond studded wedding band. One of the small diamonds fell out of the wedding band and he replaced it without any hassles. I live in San Francisco and did all this by phone, email and UPS. I was apprehensive about something as sensitive as a diamond purchase over the internet and such a long distance, but it was worth the risk and my wife and I are very happy with the rings.\r
Chris

.

I bought my wedding band from them and the diamonds fell out after 2 months. They refused to fix it and accused me of leading a hard life style. I work from home... not such a hard lifestyle. They finally fixed it and I wore it once and it started doing it again. Maybe it's my hard lifestyle?? I do not advise people to purchase jewelry from them. Sorry!

0
★☆☆☆☆

I bought my wedding band from them and the diamonds fell out after 2 months. They refused to fix it and accused me of leading a hard life style. I work from home... not such a hard lifestyle. They finally fixed it and I wore it once and it started doing it again. Maybe it's my hard lifestyle?? I do not advise people to purchase jewelry from them. Sorry!

.

Hi All,\r
\r
After consulting with a friend about the best place to buy an engegement ring, I was told to go no further than a web-site called Dimend Scassi. I live in Ireland and after reviewing the site I contacted Shannon, who took me through every aspect of purchasing the ring, without ever putting pressure on a sale. I went away with all the information I could ask Shannon, who was good enough to spend 2 hours chatting to me. I looked everywhere for a better deal (as you do), and soon returned to Dimend Scassi hoping the ring I saw hadnt been sold. Shannon scheduled an online demonstration of the ring, and after reviewing it for some time, I made a very easy and painless purchase. \r
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They were happy to ship the ring to Ireland, and delivered on my order very quickly, and I am happy to say my wife to be was stunned............She is very proud to show her ring off, and I really cant belive the deal I got. The ring is excellent quality, and is much nicer than any other I have seen.\r
\r
If you are looking for a ring, and are not sure buying over the internet is a good option, visit the site and see what they have to offer, you wont find a better dealer anywhere, believe me I tried.\r
\r
A very happy Irish Customer.

2
★★★★★

Hi All,\r
\r
After consulting with a friend about the best place to buy an engegement ring, I was told to go no further than a web-site called Dimend Scassi. I live in Ireland and after reviewing the site I contacted Shannon, who took me through every aspect of purchasing the ring, without ever putting pressure on a sale. I went away with all the information I could ask Shannon, who was good enough to spend 2 hours chatting to me. I looked everywhere for a better deal (as you do), and soon returned to Dimend Scassi hoping the ring I saw hadnt been sold. Shannon scheduled an online demonstration of the ring, and after reviewing it for some time, I made a very easy and painless purchase. \r
\r
They were happy to ship the ring to Ireland, and delivered on my order very quickly, and I am happy to say my wife to be was stunned............She is very proud to show her ring off, and I really cant belive the deal I got. The ring is excellent quality, and is much nicer than any other I have seen.\r
\r
If you are looking for a ring, and are not sure buying over the internet is a good option, visit the site and see what they have to offer, you wont find a better dealer anywhere, believe me I tried.\r
\r
A very happy Irish Customer.

Pros: Excellent customer service, no pressure to buy, cant find better value, and I tried

 

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