Once Upon A Child

★★☆☆☆
  • 9477 E Washington St

    Indianapolis, IN 46229

    Map & Directions
  • 317-897-9009

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5990 E 71st St Ste C Indianapolis, IN

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Once Upon A Child

1210 W 86th St Indianapolis, IN

2.3333 6
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The customer service "STINKS"! and the one sales clerk did not even look up to see what I had when the other one asked if they took play yards. Wow, I felt really unwanted. Any way do not go to this location, you can feel the negativity when you walk in the door. NASTY NASTY NASTY TRASHY WOMEN.

1
★☆☆☆☆

The customer service "STINKS"! and the one sales clerk did not even look up to see what I had when the other one asked if they took play yards. Wow, I felt really unwanted. Any way do not go to this location, you can feel the negativity when you walk in the door. NASTY NASTY NASTY TRASHY WOMEN.

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The WORST customer service i have ever encountered. I would rather rummage clothes in a garbage bin than shop here. I hope once upon a child corporation does something about these employees. It's a shame. I recommend for people to shop at goodwill. And if you're trying to sell your kids gently used clothes, you have better luck selling them on craigslist. They didn't even bother going through my daughters clothes. They told me it was "too worn" funny, because 2 of the dresses i brought in still had tags on them.

1
★☆☆☆☆

The WORST customer service i have ever encountered. I would rather rummage clothes in a garbage bin than shop here. I hope once upon a child corporation does something about these employees. It's a shame. I recommend for people to shop at goodwill. And if you're trying to sell your kids gently used clothes, you have better luck selling them on craigslist. They didn't even bother going through my daughters clothes. They told me it was "too worn" funny, because 2 of the dresses i brought in still had tags on them.

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I have worked in retail management for 10 years. I have never seen anyone treat a customer as rudely as the cashier treated me at your East Washington St. location. I have been to this store several times and made purchases in the past. I had never been impressed with their customer service. Employees there seemed to just stand around gossiping with each other. If you ask them for help, they are very "put out" by it. One day, an employee was walking around arguing on the phone with her boyfriend. Today, I went into the store with some gently used items to sell. If you think that buying something there causes a rude response, try selling something! After I told the cashier that I was tired of being treated rudely there and that I wasn't coming back, she said, "Good, don't come back, you are banned"....Huh? Let me see, I came into your store to sell a few items and I was looking to buy a stroller, you treated me like yesterday's garbage and after bringing it to your attention, now I'm banned?...ok...Save yourself the trouble and give your stuff to a needy family or goodwill. The hassle is honestly not worth a few bucks. Once Upon a Child Management: You should send a secret shopper in to audit your employees (I would start with the 20 something female slightly heavy with sandy blonde hair). Seriously, the unemployment rate is like 10%, and that's the best you can do? Someone should open up a children's consignment store next door to this one. All you would have to do is treat people correctly and you would make a fortune!

1
★☆☆☆☆

I have worked in retail management for 10 years. I have never seen anyone treat a customer as rudely as the cashier treated me at your East Washington St. location. I have been to this store several times and made purchases in the past. I had never been impressed with their customer service. Employees there seemed to just stand around gossiping with each other. If you ask them for help, they are very "put out" by it. One day, an employee was walking around arguing on the phone with her boyfriend. Today, I went into the store with some gently used items to sell. If you think that buying something there causes a rude response, try selling something! After I told the cashier that I was tired of being treated rudely there and that I wasn't coming back, she said, "Good, don't come back, you are banned"....Huh? Let me see, I came into your store to sell a few items and I was looking to buy a stroller, you treated me like yesterday's garbage and after bringing it to your attention, now I'm banned?...ok...Save yourself the trouble and give your stuff to a needy family or goodwill. The hassle is honestly not worth a few bucks. Once Upon a Child Management: You should send a secret shopper in to audit your employees (I would start with the 20 something female slightly heavy with sandy blonde hair). Seriously, the unemployment rate is like 10%, and that's the best you can do? Someone should open up a children's consignment store next door to this one. All you would have to do is treat people correctly and you would make a fortune!

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Have found some good deals on children's clothing at this shop including a velour shirt and pant set from Nordstrom. It was in great condition and cost just slightly more than garage sale prices. Seem to carry lots of name brand clothing such as Gap, Old Navy, Children's Place, etc. I have not had experience selling used clothes to them but when I have been there I see long lines of people wanting to sell their clothes.

4
★★★★☆

Have found some good deals on children's clothing at this shop including a velour shirt and pant set from Nordstrom. It was in great condition and cost just slightly more than garage sale prices. Seem to carry lots of name brand clothing such as Gap, Old Navy, Children's Place, etc. I have not had experience selling used clothes to them but when I have been there I see long lines of people wanting to sell their clothes.

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I have been shopping here and selling children's items for several years. They have a great selection of high quality, new and gently-used childrens clothing and accessories, toys, bedding, etc. This is the place to get Baby Gap clothes at Wal Mart prices. The only downside is that it is a little expensive for used clothing, but it's so much easier to shop here than to dig through garage sales to find the right sizes. They will only accept items that are in excellent condition, so you know that if you buy from them that it will be free from damage and stains. Also, if you have clothes that your children didn't wear, you can make a little money or store credit back from them. I am very satisfied with their service and value.

PROS: nice clothes at half the retail cost
CONS: still a little expensive

3
★★★☆☆

I have been shopping here and selling children's items for several years. They have a great selection of high quality, new and gently-used childrens clothing and accessories, toys, bedding, etc. This is the place to get Baby Gap clothes at Wal Mart prices. The only downside is that it is a little expensive for used clothing, but it's so much easier to shop here than to dig through garage sales to find the right sizes. They will only accept items that are in excellent condition, so you know that if you buy from them that it will be free from damage and stains. Also, if you have clothes that your children didn't wear, you can make a little money or store credit back from them. I am very satisfied with their service and value.

PROS: nice clothes at half the retail cost
CONS: still a little expensive

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.

if you don't have the time to ebay or garage sale ggod condition toys and children clothing then once upon a child is a great resource. be prepared that it does take some time once you drop your items off. if you wait in the store for your *buy* then you're put on a list, but if you leave it and leave the store - you go to the bottom of the list and it could take all day.

4
★★★★☆

if you don't have the time to ebay or garage sale ggod condition toys and children clothing then once upon a child is a great resource. be prepared that it does take some time once you drop your items off. if you wait in the store for your *buy* then you're put on a list, but if you leave it and leave the store - you go to the bottom of the list and it could take all day.

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