Belgrade Urgent Care

★★★★☆
  • 403 W Main St A

    Belgrade, MT 59714

    Map & Directions
  • 406-388-8708

Health & Medical

Health & Medical
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Mary Beth Coniff, RN

6 East Chestnut Street Augusta, ME

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Joni M. Santulli

66 Stone Street Augusta, ME

4.0 3
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.

The doctors were great. You need to pay upfront which cost me $95. and then they billed my insurance.. which insurance paid them as well and it took me two calls and 3 months and still waiting for my refund.

5
★★★★★

The doctors were great. You need to pay upfront which cost me $95. and then they billed my insurance.. which insurance paid them as well and it took me two calls and 3 months and still waiting for my refund.

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I had no problem with the doctor, it is their billing office and the way they treat their (now no longer) patients.
I had questions on my bill, expecting to get some help, instead all I got in return was "this is just the way it is and you can either pay it or be turned into collections".
While I had no intentions of not paying my bill, I just simply wanted an answer to my questions and to blown off.
The billing lady said "it's just the way it goes, if you don't want to come see us any more...don't".
My business requires more customer service than their's appearantly does.
My complaint is that I wish we had people (especially those who deal with the public) who cared any more.
Where has customer service gone?

3
★★★☆☆

I had no problem with the doctor, it is their billing office and the way they treat their (now no longer) patients.
I had questions on my bill, expecting to get some help, instead all I got in return was "this is just the way it is and you can either pay it or be turned into collections".
While I had no intentions of not paying my bill, I just simply wanted an answer to my questions and to blown off.
The billing lady said "it's just the way it goes, if you don't want to come see us any more...don't".
My business requires more customer service than their's appearantly does.
My complaint is that I wish we had people (especially those who deal with the public) who cared any more.
Where has customer service gone?

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.

Obviously an urgent care center has to have high quality standards, just as this urgent care center does. Unfortunately no one likes getting the doctors bill, because they cost a lot of money. They have a very friendly staff and they are very good at getting a job well done. I would go again if the time called for it.

4
★★★★☆

Obviously an urgent care center has to have high quality standards, just as this urgent care center does. Unfortunately no one likes getting the doctors bill, because they cost a lot of money. They have a very friendly staff and they are very good at getting a job well done. I would go again if the time called for it.

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