Infinity Moving

★★★★★
  • 175 Walnut Ave

    Bronx, NY 10454

    Map & Directions
  • 212-942-2020

About Infinity Moving

Transportation & Storage

Transportation & Storage
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.

I have only one thing to say these people are unreliable and don't go by your earlier experience and better to find a new mover everytime you move.
If they are going to pack your stuff than beware they are just dumping things in d boxes and they are in such a rush that you will go crazy.
Another sad thing is you can't rely on any movers all want to squeeze as much as they can. Even BBB listed companies are not worth reliable. We had too pay much more to another mover because of their unprofessional behaviour and another mover too was a crook and their employees too are crooks.

0
★☆☆☆☆

I have only one thing to say these people are unreliable and don't go by your earlier experience and better to find a new mover everytime you move.
If they are going to pack your stuff than beware they are just dumping things in d boxes and they are in such a rush that you will go crazy.
Another sad thing is you can't rely on any movers all want to squeeze as much as they can. Even BBB listed companies are not worth reliable. We had too pay much more to another mover because of their unprofessional behaviour and another mover too was a crook and their employees too are crooks.

.

We chose Infinity Movers because they have so many great reviews here on City Search. Considering the way they handled our move, we are now convinced that THEY, and not customers, wrote these reviews. DON'T BE FOOLED. Check with the BBB or the American Movers Association for complaints filed against them. They actually have a horrible reputation. In our case, they stole some items of value, falsified documents and have lied to avoid any consequences. If you must use these crooks, take out full insurance on everything. You will need it.

0
★☆☆☆☆

We chose Infinity Movers because they have so many great reviews here on City Search. Considering the way they handled our move, we are now convinced that THEY, and not customers, wrote these reviews. DON'T BE FOOLED. Check with the BBB or the American Movers Association for complaints filed against them. They actually have a horrible reputation. In our case, they stole some items of value, falsified documents and have lied to avoid any consequences. If you must use these crooks, take out full insurance on everything. You will need it.

.

They seemed like nice guys. We tipped them well, bought them sodas and everything. Then, when we received our shipment on the other end, my stereo was missing! It was clearly listed on the inventory list after pick-up but upon delivery, they had crossed it off. They said, go ahead and file for the insurance. That's 60 cents a pound for a $4000 stereo, since they talked us out of taking out any fancy insurance! "You won't need it" they told us. Figures! We filed with the BBB and others but no one seems able to help. Long story short, these guys stole our stereo. We believe they wrote all the good reviews here, they are just that deceptive. BE SMART, DO YOUR HOMEWORK AND DO NOT USE THESE MOVERS. Save yourself a big big headache!

0
★☆☆☆☆

They seemed like nice guys. We tipped them well, bought them sodas and everything. Then, when we received our shipment on the other end, my stereo was missing! It was clearly listed on the inventory list after pick-up but upon delivery, they had crossed it off. They said, go ahead and file for the insurance. That's 60 cents a pound for a $4000 stereo, since they talked us out of taking out any fancy insurance! "You won't need it" they told us. Figures! We filed with the BBB and others but no one seems able to help. Long story short, these guys stole our stereo. We believe they wrote all the good reviews here, they are just that deceptive. BE SMART, DO YOUR HOMEWORK AND DO NOT USE THESE MOVERS. Save yourself a big big headache!

.

Just a quick note here on Infinity Moving:

I got a couple of estimates from movers, some seemed low, one was too low to believe, and the quote from Infinity was the highest.

Now, my Mom always told me that the lowest price is too good to be true, and that you get what you pay for. So, I listened to good old Mom's advise and I choose Infinity.

I was told by Maya at Infinity that my move would take 5 1/2 hours. All of the other quotes were for 3 hours. I was really interested in seeing just exactly how long this move would actually take.

When the movers arrived, the head mover, Isaac, asked for me to walk him through the apartment. After looking around, he told me the estimate from the office look pretty accurate, and that he would now start the job.

Well it took them a total of 5 hours to complete my move. On one hand I was very happy because the quote from Infinity was accurate, and the guys did a great job. On the other hand, I wondered why the other companies gave only three hours for the move. Was it a bait and switch tactic? Did they even know how to estimate a move? Well it doesn't matter.

Bottom line: Infinity Moving was honest in their quoting practice, the movers were awesome and they did a great job overall. The best part, also the most unexpected, was a call from customer service, the day after to ask how the move went. I would most assuredly use them again in the future.

2
★★★★★

Just a quick note here on Infinity Moving:

I got a couple of estimates from movers, some seemed low, one was too low to believe, and the quote from Infinity was the highest.

Now, my Mom always told me that the lowest price is too good to be true, and that you get what you pay for. So, I listened to good old Mom's advise and I choose Infinity.

I was told by Maya at Infinity that my move would take 5 1/2 hours. All of the other quotes were for 3 hours. I was really interested in seeing just exactly how long this move would actually take.

When the movers arrived, the head mover, Isaac, asked for me to walk him through the apartment. After looking around, he told me the estimate from the office look pretty accurate, and that he would now start the job.

Well it took them a total of 5 hours to complete my move. On one hand I was very happy because the quote from Infinity was accurate, and the guys did a great job. On the other hand, I wondered why the other companies gave only three hours for the move. Was it a bait and switch tactic? Did they even know how to estimate a move? Well it doesn't matter.

Bottom line: Infinity Moving was honest in their quoting practice, the movers were awesome and they did a great job overall. The best part, also the most unexpected, was a call from customer service, the day after to ask how the move went. I would most assuredly use them again in the future.

.

I just used Infinity Moving for a cross country move to San Diego, CA and I wanted to detail my entire experience with them.

I used a Find-A-Mover website to help me with my move. I figured that the least that they can help with is to weed out the bad movers from the good ones. Boy was I wrong. I got overwhelmed my movers calling me day and night about my move. After researching all of the movers that contacted me, nobody really stood out.

My co-worker recommended that I call Infinity Moving, as she has used them twice already. I remember that Infinity was one of the companies that contacted me.

I called my move coordinator Joe, back to express my concerns regarding the move. They seemed to be a large enough company, but I was worried about a few of the reviews that I read. Joe immediately switched me over to his Manager, who took the time to walk me through the history of the company, as well was their standing directly with the motor carrier bureau. He addressed the complaints and explained how many moves they handle a year.

I must say that I was very impressed that the Manager took time out of his own day to sit and speak to me. I took into consideration what he said, plus the recommendation from my colleague, and I decided to choose Infinity Moving.

I was picked up on the 26th of September by George, Raul and Bogdan. I was pleased by the first impression. First they pulled up in a HUGE yellow Infinity moving truck. Secondly, they were all uniformed and extremely polite. By the time I signed all of the paperwork with George, the other two guys were already labeling and inventorying my boxes. It took them only two hours to wrap and load my one bedroom apartment. George and the crew were very knowledgeable and meticulous in their ways.

I must admit that I was a little worried about the delivery end. The paperwork that I signed stated that my delivery might take up to 14 days to the west coast. George explained that this was just a formality, and that the 14 days was an extreme in case of storms or delays with customers.

Two days into my cross country drive to San Diego, I received a call from the Tom the dispatcher, stating that they are about load my shipment to the trailer and I should receive my furniture in about six days.

Boy was I surprised was I to hear from Sunny the driver calling to tell me that the delivery will be there the following morning. Next thing I know, there was Sunny 08:00am sharp with my belongings. I just received my shipment yesterday and am starting new.

I was very pleased with my move. I know that everybody can have a different experience, but I would definitely recommend their service and I would use them again.

Zak

2
★★★★★

I just used Infinity Moving for a cross country move to San Diego, CA and I wanted to detail my entire experience with them.

I used a Find-A-Mover website to help me with my move. I figured that the least that they can help with is to weed out the bad movers from the good ones. Boy was I wrong. I got overwhelmed my movers calling me day and night about my move. After researching all of the movers that contacted me, nobody really stood out.

My co-worker recommended that I call Infinity Moving, as she has used them twice already. I remember that Infinity was one of the companies that contacted me.

I called my move coordinator Joe, back to express my concerns regarding the move. They seemed to be a large enough company, but I was worried about a few of the reviews that I read. Joe immediately switched me over to his Manager, who took the time to walk me through the history of the company, as well was their standing directly with the motor carrier bureau. He addressed the complaints and explained how many moves they handle a year.

I must say that I was very impressed that the Manager took time out of his own day to sit and speak to me. I took into consideration what he said, plus the recommendation from my colleague, and I decided to choose Infinity Moving.

I was picked up on the 26th of September by George, Raul and Bogdan. I was pleased by the first impression. First they pulled up in a HUGE yellow Infinity moving truck. Secondly, they were all uniformed and extremely polite. By the time I signed all of the paperwork with George, the other two guys were already labeling and inventorying my boxes. It took them only two hours to wrap and load my one bedroom apartment. George and the crew were very knowledgeable and meticulous in their ways.

I must admit that I was a little worried about the delivery end. The paperwork that I signed stated that my delivery might take up to 14 days to the west coast. George explained that this was just a formality, and that the 14 days was an extreme in case of storms or delays with customers.

Two days into my cross country drive to San Diego, I received a call from the Tom the dispatcher, stating that they are about load my shipment to the trailer and I should receive my furniture in about six days.

Boy was I surprised was I to hear from Sunny the driver calling to tell me that the delivery will be there the following morning. Next thing I know, there was Sunny 08:00am sharp with my belongings. I just received my shipment yesterday and am starting new.

I was very pleased with my move. I know that everybody can have a different experience, but I would definitely recommend their service and I would use them again.

Zak

.

Criminal operation. Packed stereo speakers in a box with no packing materials. Stacked plates together in a box with some newspaper. Failed to move several pieces of furniture then claimed they were lost. Never use them!!!

0
★☆☆☆☆

Criminal operation. Packed stereo speakers in a box with no packing materials. Stacked plates together in a box with some newspaper. Failed to move several pieces of furniture then claimed they were lost. Never use them!!!

.

Do not use these movers. Beyond losing boxes and breaking things, they are negligent and uncaring. They left our most valuable piece of furniture off the truck, fabricated a story as to why they did not move it and have outright lied to the BBB about what happened. It is a very shady operation. I am sure they wrote the majority of the good reviews posted here. Check with the American Movers Association if you want to know their true reputation.

0
★☆☆☆☆

Do not use these movers. Beyond losing boxes and breaking things, they are negligent and uncaring. They left our most valuable piece of furniture off the truck, fabricated a story as to why they did not move it and have outright lied to the BBB about what happened. It is a very shady operation. I am sure they wrote the majority of the good reviews posted here. Check with the American Movers Association if you want to know their true reputation.

.

I'd also give this company 0 stars if I could. It looks like they used to be good, but our experience was awful. The actual price of the move was double what they quoted (the operator wrote down that our furniture was small when we never said it was). The movers took all day to get to us (we were scheduled for 8-10 am but they didn't get there til 6pm). They wanted to move into the house 5 days earlier than we had stated but we weren't there yet and couldn't, and then showed up 3 days late. They expected us to have the whole payment in cash on a Sunday morning, but didn't tell us until after the banks had closed and then the corporate rep was very rude and unhelpful (threatening broken things if we didn't find the cash). When we finally did get our things we found 3 broken (hand-made ceramic) plates, 2 crushed wine glasses, a shattered baking dish, 2 dented pots (the lids won't fit, so we have to replace them), a dented crock pot, and a cracked lamp (which THEY packed). We could have done this ourselves for much cheaper and not had to deal with all of the damaged goods. DO NOT USE THEM.

0
★☆☆☆☆

I'd also give this company 0 stars if I could. It looks like they used to be good, but our experience was awful. The actual price of the move was double what they quoted (the operator wrote down that our furniture was small when we never said it was). The movers took all day to get to us (we were scheduled for 8-10 am but they didn't get there til 6pm). They wanted to move into the house 5 days earlier than we had stated but we weren't there yet and couldn't, and then showed up 3 days late. They expected us to have the whole payment in cash on a Sunday morning, but didn't tell us until after the banks had closed and then the corporate rep was very rude and unhelpful (threatening broken things if we didn't find the cash). When we finally did get our things we found 3 broken (hand-made ceramic) plates, 2 crushed wine glasses, a shattered baking dish, 2 dented pots (the lids won't fit, so we have to replace them), a dented crock pot, and a cracked lamp (which THEY packed). We could have done this ourselves for much cheaper and not had to deal with all of the damaged goods. DO NOT USE THEM.

.

These crooks totally bait and switched us. They were supposed to move us for under $2000 and then tried to charge us $7000. The owners should be in jail. And when the movers ask you over and over for a tip, be sure to tell them, sorry no dice.
check with the better business bureau, the ny attorney generals office, ripoffreport, and anywhere else you can. One sure sign of their corrupt practices is that every complaint is similar... they give a price and then way overcharge after they load your stuff and have it on the truck. Which is illegal. I could go on but suffice to say, do not use these guys ever and keep your hands on your wallet (and your baby's crib) if you ever meet anyone who says they work for them.
One other thing to note... there were a few new bad reviews that went up in the last week or so and coincidentally, there were also 3 glowing 5-star reviews that all went up in the past couple days that were all brand new accounts. every time we have gone back to look at citysearch there are new reviews saying how bad they are and brand new glowing 5-star reviews from accounts that signed up right after the bad review went up. Also, a lot of bad reviews have mysteriously disappeared. these guys are great at scamming and crappy at moving. i look forward to the day when they are rotting in jail.

Also Note at this moment there are 77 5-star reviews and 5 1 star reviews. my guess is that soon there will be more 5-stars and the bad reviews will hover right around 7 forever.

I wonder how long this review will stay up and how many new fake accounts infinity will have to sign up for to put up more BS 5 star reviews.

0
★☆☆☆☆

These crooks totally bait and switched us. They were supposed to move us for under $2000 and then tried to charge us $7000. The owners should be in jail. And when the movers ask you over and over for a tip, be sure to tell them, sorry no dice.
check with the better business bureau, the ny attorney generals office, ripoffreport, and anywhere else you can. One sure sign of their corrupt practices is that every complaint is similar... they give a price and then way overcharge after they load your stuff and have it on the truck. Which is illegal. I could go on but suffice to say, do not use these guys ever and keep your hands on your wallet (and your baby's crib) if you ever meet anyone who says they work for them.
One other thing to note... there were a few new bad reviews that went up in the last week or so and coincidentally, there were also 3 glowing 5-star reviews that all went up in the past couple days that were all brand new accounts. every time we have gone back to look at citysearch there are new reviews saying how bad they are and brand new glowing 5-star reviews from accounts that signed up right after the bad review went up. Also, a lot of bad reviews have mysteriously disappeared. these guys are great at scamming and crappy at moving. i look forward to the day when they are rotting in jail.

Also Note at this moment there are 77 5-star reviews and 5 1 star reviews. my guess is that soon there will be more 5-stars and the bad reviews will hover right around 7 forever.

I wonder how long this review will stay up and how many new fake accounts infinity will have to sign up for to put up more BS 5 star reviews.

.

Just got my delivery, and I must say that I'm very impressed with the service that i received from Infinity Moving. From the initial quote to the final delivery, the guys and gals at Infinity Moving made my move go smooth. I was so nervous about this move, that I must have called the staff at Infinity about two dozen times. But each time, they assured me that everything was covered, all the i's dotted and the t's crossed.

The movers themselves were a pleasure to work with. They did not waste a second of their time. While the manager was doing the paperwork with me, the other two guys were already labeling and shlepping the boxes out of my apartment and into the truck. Even during that heat wave, these guys kept their cool and knocked out my whole apartment in a matter of a few hours.

I would recommend Infinity Moving to anyone that is looking for great service. Kudos, Infinity, to your staff and crew, for a wonderful job.

Mike & Emily Madsen

2
★★★★★

Just got my delivery, and I must say that I'm very impressed with the service that i received from Infinity Moving. From the initial quote to the final delivery, the guys and gals at Infinity Moving made my move go smooth. I was so nervous about this move, that I must have called the staff at Infinity about two dozen times. But each time, they assured me that everything was covered, all the i's dotted and the t's crossed.

The movers themselves were a pleasure to work with. They did not waste a second of their time. While the manager was doing the paperwork with me, the other two guys were already labeling and shlepping the boxes out of my apartment and into the truck. Even during that heat wave, these guys kept their cool and knocked out my whole apartment in a matter of a few hours.

I would recommend Infinity Moving to anyone that is looking for great service. Kudos, Infinity, to your staff and crew, for a wonderful job.

Mike & Emily Madsen

.

i bet that all the 5 star reviews are from the actual employees. i remember i read the bad reviews and mentioned my concerns to the sales rep and he said don't go anywhere else GO ON CITYSEARCH we have great reviews. SUCH LIARS!!!!

a coworker of mine recommended this place to us so we decided to go with them. we got an actual estimate from a sales rep (JOE) for 3 hours of work & 1 hour of traveling for $600. let me tell you that i was REALLY nervous about this move so i called Infinity Moving about 6 times to confirm time, cost & general process.

they were suppose to start at 8am but they were a hour late. as soon as the movers came, they started telling us that they had to add additional costs for boxes ($95/each) & PACKING TAPE. who charges $2 for packing tape! our sales rep, Joe, DID NOT tell us about any additional cost was involved. i guess there was a HUGE miscommunication from the sales rep & the actual movers.

so before we even started moving, we got into a huge argument with Joe and wasted 30 mins. Fortunately, Joe's manager called me back and told us that they would not charge us for the additional moving supplies. i thought that was extremely nice of them.

too bad it didn't end there. when we finished moving, the mover charged us for an additional hour! b/c it took longer than expected. i don't care if it took longer! Joe gave us an actual estimate. i confirmed with him 6 times! at this point we were so tired and didn't want to argue anymore so we ended up paying $750. $150 more than what Joe told us.

If you want to work with Inifinity Moving, i suggest you make sure the sales rep writes EVERYTHING down on the order so that the actual movers know exactly what they need to do and what they need to charge for.

Joe completed scammed us for a quick sale. i thought the actual movers were great but I will NEVER recommend this moving company to any of my friends so please be careful when you decide to work with them. They will start adding all kinds of costs.

0
★☆☆☆☆

i bet that all the 5 star reviews are from the actual employees. i remember i read the bad reviews and mentioned my concerns to the sales rep and he said don't go anywhere else GO ON CITYSEARCH we have great reviews. SUCH LIARS!!!!

a coworker of mine recommended this place to us so we decided to go with them. we got an actual estimate from a sales rep (JOE) for 3 hours of work & 1 hour of traveling for $600. let me tell you that i was REALLY nervous about this move so i called Infinity Moving about 6 times to confirm time, cost & general process.

they were suppose to start at 8am but they were a hour late. as soon as the movers came, they started telling us that they had to add additional costs for boxes ($95/each) & PACKING TAPE. who charges $2 for packing tape! our sales rep, Joe, DID NOT tell us about any additional cost was involved. i guess there was a HUGE miscommunication from the sales rep & the actual movers.

so before we even started moving, we got into a huge argument with Joe and wasted 30 mins. Fortunately, Joe's manager called me back and told us that they would not charge us for the additional moving supplies. i thought that was extremely nice of them.

too bad it didn't end there. when we finished moving, the mover charged us for an additional hour! b/c it took longer than expected. i don't care if it took longer! Joe gave us an actual estimate. i confirmed with him 6 times! at this point we were so tired and didn't want to argue anymore so we ended up paying $750. $150 more than what Joe told us.

If you want to work with Inifinity Moving, i suggest you make sure the sales rep writes EVERYTHING down on the order so that the actual movers know exactly what they need to do and what they need to charge for.

Joe completed scammed us for a quick sale. i thought the actual movers were great but I will NEVER recommend this moving company to any of my friends so please be careful when you decide to work with them. They will start adding all kinds of costs.

.

I wanted to thank Infinity Moving for the great job that they did yesterday. I actually hired another company, but they gave me the runaround for most of the day, and Never showed up.

I spoke to Joe at Infinity a few weeks ago, so I called him up and asked if he can help me out. After two hours the movers were there and they were great.

Infinity saved the day for me. I should have chosen them for the get go. If you need movers.....Call them!!!!!!!

2
★★★★★

I wanted to thank Infinity Moving for the great job that they did yesterday. I actually hired another company, but they gave me the runaround for most of the day, and Never showed up.

I spoke to Joe at Infinity a few weeks ago, so I called him up and asked if he can help me out. After two hours the movers were there and they were great.

Infinity saved the day for me. I should have chosen them for the get go. If you need movers.....Call them!!!!!!!

.

The guys were here and gone today and they were great. Everything was accounted for and arrived in perfect condition. I was truly impressed with the courteous and professional service that I received from Infinity Movers. From my original contact with Joseph; through the careful preparation of my household for shipping; to their timely arrival this morning, every step of the way was handled in a manner that helped to lesson the anxiety that one would normally associate with a 1200 mile move. In addition, your handling of my frequent inquiries was also done in a cordial, timely, and professional manner. Although I don't see myself moving at any time in the near future, rest assured that should I ever leave Florida the move will be handled by Infinity Movers. Also note that should any of my associates ever schedule a move, I will be certain to recommend Infinity. Again, many thanks for helping me to get through this stressful period. Be well, Mike

2
★★★★★

The guys were here and gone today and they were great. Everything was accounted for and arrived in perfect condition. I was truly impressed with the courteous and professional service that I received from Infinity Movers. From my original contact with Joseph; through the careful preparation of my household for shipping; to their timely arrival this morning, every step of the way was handled in a manner that helped to lesson the anxiety that one would normally associate with a 1200 mile move. In addition, your handling of my frequent inquiries was also done in a cordial, timely, and professional manner. Although I don't see myself moving at any time in the near future, rest assured that should I ever leave Florida the move will be handled by Infinity Movers. Also note that should any of my associates ever schedule a move, I will be certain to recommend Infinity. Again, many thanks for helping me to get through this stressful period. Be well, Mike

.

i had a HORRIBLE experience with infinity movers. they were nice and great at first, but once they had my money it was like dealing with another company altogether. they turned out to be awful, rude, shadey liars. they managed to lose and damage some of my items in my relatively easy move. i wouldn't recommend this company to my worst enemy.
please do yourself a favor and check with the better business bureau before using these guys. don't become another victim of these scammers.

0
★☆☆☆☆

i had a HORRIBLE experience with infinity movers. they were nice and great at first, but once they had my money it was like dealing with another company altogether. they turned out to be awful, rude, shadey liars. they managed to lose and damage some of my items in my relatively easy move. i wouldn't recommend this company to my worst enemy.
please do yourself a favor and check with the better business bureau before using these guys. don't become another victim of these scammers.

Pros: nothing

Cons: rude, liars, will lose your things

.

This is my 4th move in the past 2 years. Needless to say, ive used different movers in nyc for moving cross country and now to new york and they have all pretty much overcharged me. I dealt with ross at infinity moving who took care of my move from start to finish. It was a pleasure working with a credible moving company for a change. Highly recommended.

2
★★★★★

This is my 4th move in the past 2 years. Needless to say, ive used different movers in nyc for moving cross country and now to new york and they have all pretty much overcharged me. I dealt with ross at infinity moving who took care of my move from start to finish. It was a pleasure working with a credible moving company for a change. Highly recommended.

Pros: service!!!!

Cons: none

.

I'd give 0 stars if possible. I agree with the previous reviewer - these people are CRIMINALS! We recently completed an out of state move with Infinity and were given an estimate of $1800 based on just under 700 cubic feet. They loaded all of our belongings onto the truck on moving day and then said our items were now 1800 cubic feet and the new total was $7000!!! Seeing as it was moving day and our items were already on the truck, we had no choice but to pay. When our items arrived at our new location (TWO DAYS LATER THAN PROMISED), many many many items were missing and damaged. The truck that made the delivery was the same size as the one that did the pick up, except now instead of the whole truck our items only took up 1/3. There were someone elses items behind ours, and behind their items was about 6 feet of empty space. The truck size had a 2000 cubic foot capacity. How could our 1800 cubic foot move be taking up only 1/3 of a 2000 cubic foot capacity truck? They obviously flat out LIED to us about the space in an attempt to get more $$$ out of us. My husband also measured the space and it was just under 700 cubic feet like our estimate had suggested it would be. In addition to that, the movers were very aggressive in their attempts to get us to tip them. They also failed to set up our items at our new location which was to be included as per our contract. Funny how these people were so attentive while trying to get our business and now they are missing in action when we have some very serious complaints. STAY FAR FAR FAR away from Infinity Moving, no matter how nice they seem or how great the quote!

1
★☆☆☆☆

I'd give 0 stars if possible. I agree with the previous reviewer - these people are CRIMINALS! We recently completed an out of state move with Infinity and were given an estimate of $1800 based on just under 700 cubic feet. They loaded all of our belongings onto the truck on moving day and then said our items were now 1800 cubic feet and the new total was $7000!!! Seeing as it was moving day and our items were already on the truck, we had no choice but to pay. When our items arrived at our new location (TWO DAYS LATER THAN PROMISED), many many many items were missing and damaged. The truck that made the delivery was the same size as the one that did the pick up, except now instead of the whole truck our items only took up 1/3. There were someone elses items behind ours, and behind their items was about 6 feet of empty space. The truck size had a 2000 cubic foot capacity. How could our 1800 cubic foot move be taking up only 1/3 of a 2000 cubic foot capacity truck? They obviously flat out LIED to us about the space in an attempt to get more $$$ out of us. My husband also measured the space and it was just under 700 cubic feet like our estimate had suggested it would be. In addition to that, the movers were very aggressive in their attempts to get us to tip them. They also failed to set up our items at our new location which was to be included as per our contract. Funny how these people were so attentive while trying to get our business and now they are missing in action when we have some very serious complaints. STAY FAR FAR FAR away from Infinity Moving, no matter how nice they seem or how great the quote!

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0 out of 3 people found this review helpful.

.

Infinity Movers were GREAT...

Thank you very much for your assistance. We really like how Danielle the customer rep took care about everything in regards to our move...every detail she explained and work right through with us...

I really appreciated the kindness and professional treatment that was given. I would recommend this company to anyone who are interested in moving. The guys were fantastic, I want to thank you for handling my fragile items with care. Yoav and his crew were extremely great.

Yes, were in good hands...Thanks, Danielle the sales representative who made this all happen for my family and I ....

2
★★★★☆

Infinity Movers were GREAT...

Thank you very much for your assistance. We really like how Danielle the customer rep took care about everything in regards to our move...every detail she explained and work right through with us...

I really appreciated the kindness and professional treatment that was given. I would recommend this company to anyone who are interested in moving. The guys were fantastic, I want to thank you for handling my fragile items with care. Yoav and his crew were extremely great.

Yes, were in good hands...Thanks, Danielle the sales representative who made this all happen for my family and I ....

Pros: Quick, Fast, Reliable and Honest about EVERYTHING!!

Cons: none

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The movers did a thorough job. The customer service rep.Danielle was very helpful.I would recommend this company to my friends.

2
★★★★☆

The movers did a thorough job. The customer service rep.Danielle was very helpful.I would recommend this company to my friends.

Pros: thorough job

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Infinity moving made my first move a great experience. They were on time, fast, and very polite. They made sure to take good care of all my belongings and get the move done quickly and efficiently. I would recommend them to anyone!

2
★★★★★

Infinity moving made my first move a great experience. They were on time, fast, and very polite. They made sure to take good care of all my belongings and get the move done quickly and efficiently. I would recommend them to anyone!

Pros: everything!

Cons: nothing!

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I just moved yesterday, my appointment time was originally 9 am but I asked them to come as soon as they could because of a cable company's appointment in the afternoon. In fact, they arrived 30 mn before, and since then they were very effective, quick and serious to move my 40 boxes, although from 5th floor to 4th floor by stairs. I was very satisfied when they finished, they also carried the furniture that I wanted to throw away to the basement, which was so helpful. To set up the appoitment was so smooth and organized too, they confirmed the day before and each time I had questions, immediately I got answers by e-mail or calls. I highly recommed !

2
★★★★★

I just moved yesterday, my appointment time was originally 9 am but I asked them to come as soon as they could because of a cable company's appointment in the afternoon. In fact, they arrived 30 mn before, and since then they were very effective, quick and serious to move my 40 boxes, although from 5th floor to 4th floor by stairs. I was very satisfied when they finished, they also carried the furniture that I wanted to throw away to the basement, which was so helpful. To set up the appoitment was so smooth and organized too, they confirmed the day before and each time I had questions, immediately I got answers by e-mail or calls. I highly recommed !

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I moved from New York to Florida. George was able to schedule me the very next day and told me i would receive my delivery in less than 6 days..I received it in only 4 days!! The movers were super nice and professional. All my stuff got to Fl in one piece, nothing missing. There WERE some additional charges for packing materials BUT these were all disclosed to me in the beginning so it didnt catch me by surprise. Overall, HIGHLY RECOMMEND :).

2
★★★★★

I moved from New York to Florida. George was able to schedule me the very next day and told me i would receive my delivery in less than 6 days..I received it in only 4 days!! The movers were super nice and professional. All my stuff got to Fl in one piece, nothing missing. There WERE some additional charges for packing materials BUT these were all disclosed to me in the beginning so it didnt catch me by surprise. Overall, HIGHLY RECOMMEND :).

Pros: Lovely sales rep (George), etc.

Cons: None as far as I'm concerned

.

I moved from Brooklyn to the Bronx and I was told that I would be charged $430. I specifically asked if this was an estimate, and I was told on the phone that this was an exact price. The move ended up costing $750 plus tip and toll.

While the actual moving process was very fast and efficent, I would have like to be notified upfront about extra fees. They charged for additional boxes (because they said mine weren't sufficient), crates for my two tvs (they wouldn't just carry them w/o being crated by them first), etc...so the fees just kept adding on. The movers actually took pity on me and discounted some of the fees so I appreciated that. My complaint isn't with the movers at all. They were very friendly and professional.

My complaint is with my point of contact Joe. I just don't appreciate not being told the complete truth. Let me know up front what all the possible fees are and then I would have given all 5s.

3
★★★☆☆

I moved from Brooklyn to the Bronx and I was told that I would be charged $430. I specifically asked if this was an estimate, and I was told on the phone that this was an exact price. The move ended up costing $750 plus tip and toll.

While the actual moving process was very fast and efficent, I would have like to be notified upfront about extra fees. They charged for additional boxes (because they said mine weren't sufficient), crates for my two tvs (they wouldn't just carry them w/o being crated by them first), etc...so the fees just kept adding on. The movers actually took pity on me and discounted some of the fees so I appreciated that. My complaint isn't with the movers at all. They were very friendly and professional.

My complaint is with my point of contact Joe. I just don't appreciate not being told the complete truth. Let me know up front what all the possible fees are and then I would have given all 5s.

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I moved from Brooklyn to the Bronx and I was told that I would be charged $430. I specifically asked if this was an estimate, and I was told on the phone that this was an exact price. The move ended up costing $750 plus tip and toll.

While the actual moving process was very fast and efficent, I would have like to be notified upfront about extra fees. They charged for additional boxes (because they said mine weren't sufficient), crates for my two tvs (they wouldn't just carry them w/o being crated by them first), etc...so the fees just kept adding on. The movers actually took pity on me and discounted some of the fees so I appreciated that. My complaint isn't with the movers at all. They were very friendly and professional.

My complaint is with my point of contact Joe. I just don't appreciate not being told the complete truth. Let me know up front what all the possible fees are and then I would have given all 5s.

1
★★★☆☆

I moved from Brooklyn to the Bronx and I was told that I would be charged $430. I specifically asked if this was an estimate, and I was told on the phone that this was an exact price. The move ended up costing $750 plus tip and toll.

While the actual moving process was very fast and efficent, I would have like to be notified upfront about extra fees. They charged for additional boxes (because they said mine weren't sufficient), crates for my two tvs (they wouldn't just carry them w/o being crated by them first), etc...so the fees just kept adding on. The movers actually took pity on me and discounted some of the fees so I appreciated that. My complaint isn't with the movers at all. They were very friendly and professional.

My complaint is with my point of contact Joe. I just don't appreciate not being told the complete truth. Let me know up front what all the possible fees are and then I would have given all 5s.

Pros: Fast and professional movers

Cons: Misleading price

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This week, I used Infinity Movers for the third time in two years. They are fast, careful and courteous. The
movers were also pleasant and spoke perfect
English. This time, I was moving my Uncle's belongings from his home to a Nursing Home
Facility. We had four stops and the job finished
below the estimated time- almost unheard of in this
business! I highly recommend Infinity Moving!

2
★★★★★

This week, I used Infinity Movers for the third time in two years. They are fast, careful and courteous. The
movers were also pleasant and spoke perfect
English. This time, I was moving my Uncle's belongings from his home to a Nursing Home
Facility. We had four stops and the job finished
below the estimated time- almost unheard of in this
business! I highly recommend Infinity Moving!

Pros: Moving? Call Infinity

Cons: Due to the Marathon, they were a little late arriving.

.

I used Infinity Moving because I had used them before and been very satisfied with the service. This time, I was even more impressed with their care for my belongings. We had to move nothing but few antiques furniture that has been in my family for a number of years. Many of the pieces were over 100 years old. Some of them were very heavy and bulky. I was very nervous about this move because of the fact that we were in business with antiques. An antique china cabinet was my biggest worry because of the bowed glass on the piece. If anything happened to that glass, it would be nearly impossible to replace. All of the pieces would be costly to try to replace or repair if they were damaged in any way ,and all of them held enormous sentimental value to me - so if they were harmed the emotional loss would also be great. When Sean and his crew arrived, I expressed my concerns to them, and they assured me they would be very careful and everything would be ok. They assessed the situation - we weren't moving everything from the house, and part of what we were moving was going to my condo while other items were going to storage. They got to work and began to carefully pack and wrap the antiques and move them carefully to the truck. Each member of the crew treated my precious antiques as if they were their own belongings

2
★★★★★

I used Infinity Moving because I had used them before and been very satisfied with the service. This time, I was even more impressed with their care for my belongings. We had to move nothing but few antiques furniture that has been in my family for a number of years. Many of the pieces were over 100 years old. Some of them were very heavy and bulky. I was very nervous about this move because of the fact that we were in business with antiques. An antique china cabinet was my biggest worry because of the bowed glass on the piece. If anything happened to that glass, it would be nearly impossible to replace. All of the pieces would be costly to try to replace or repair if they were damaged in any way ,and all of them held enormous sentimental value to me - so if they were harmed the emotional loss would also be great. When Sean and his crew arrived, I expressed my concerns to them, and they assured me they would be very careful and everything would be ok. They assessed the situation - we weren't moving everything from the house, and part of what we were moving was going to my condo while other items were going to storage. They got to work and began to carefully pack and wrap the antiques and move them carefully to the truck. Each member of the crew treated my precious antiques as if they were their own belongings

Pros: everything !!!

Cons: nothing!!!

.

John King was my point of contact and was very quick to reply to all questions. He was helpful all the way through the move. I had prepared a spreadsheet with 11 moving companies and he was the primary reason for choosing Infinity Moving. The packers showed up on time. We were told it would take roughly 3 hours to pack up and it was right on target. The truck showed up in Chicago (from NYC) on the day promised and during the time slot given. The truck driver and mover in Chicago were professional and extremely willing to please my daughter. Everything arrived in good shape and I will use this company again.

The only problem I had was with the foreman in NYC who insisted on a tip. When I reported this to Infinity, they offered to refund the tip. The packers worked really hard and deserved the tip, but I didn't like being asked for it.

With the exception of the foreman...I found this a flawless move and would highly recommend this company.

2
★★★★★

John King was my point of contact and was very quick to reply to all questions. He was helpful all the way through the move. I had prepared a spreadsheet with 11 moving companies and he was the primary reason for choosing Infinity Moving. The packers showed up on time. We were told it would take roughly 3 hours to pack up and it was right on target. The truck showed up in Chicago (from NYC) on the day promised and during the time slot given. The truck driver and mover in Chicago were professional and extremely willing to please my daughter. Everything arrived in good shape and I will use this company again.

The only problem I had was with the foreman in NYC who insisted on a tip. When I reported this to Infinity, they offered to refund the tip. The packers worked really hard and deserved the tip, but I didn't like being asked for it.

With the exception of the foreman...I found this a flawless move and would highly recommend this company.

Pros: Good communication

Cons: Tipping

.

I highly recommend this moving company to anyone moving: house, condo, or apartment.
I actually researched moving companies when preparing for our move from a 3rd floor apartment to a house. Due to a bad moving experience a couple of years ago (bad service and charged us way over what the quote was because we had "heavy boxes") I wanted to check out reviews from previous customers. I found information about Infinity moving on their website, and then read many rave reviews on Google. It had the most positive feedback out the 4 or 5 different moving companies I looked at. I first had narrowed it down to two. Infinity had me fill out a form online, marking the number of beds, TVs, couches, boxes, etc. Then they emailed me a quote, which ended up being around $1500 for 3 movers(moved from NYC to phila). They did not charge any extra for stairs, mileage, or moving us on a holiday . The other moving company actually sent someone out to our apartment to take a look around and give us a free estimate. The guy went to each room and wrote down everything we had....basically wasted about 2 hours of my day off. He then emailed me the quote later which was around $2500. Pretty ridiculous for a small 2 bedroom apartment! We went with INFINITY, and I'm very glad we did.
The 3 movers were great: hard workers, many years of experience, quick, and friendly. They talked and joked around with me, all while working their asses off and stopping only once for a break (which is saying a lot, since our apartment was up 3 flights of stairs!). They ended up setting down the last box at the 3 or 4 hour mark, on the dot. The total was exactly what I had been quoted. My one small complaint was that they showed up 20 minutes late. However, they didn't start the clock until the minute they grabbed the first box.

2
★★★★★

I highly recommend this moving company to anyone moving: house, condo, or apartment.
I actually researched moving companies when preparing for our move from a 3rd floor apartment to a house. Due to a bad moving experience a couple of years ago (bad service and charged us way over what the quote was because we had "heavy boxes") I wanted to check out reviews from previous customers. I found information about Infinity moving on their website, and then read many rave reviews on Google. It had the most positive feedback out the 4 or 5 different moving companies I looked at. I first had narrowed it down to two. Infinity had me fill out a form online, marking the number of beds, TVs, couches, boxes, etc. Then they emailed me a quote, which ended up being around $1500 for 3 movers(moved from NYC to phila). They did not charge any extra for stairs, mileage, or moving us on a holiday . The other moving company actually sent someone out to our apartment to take a look around and give us a free estimate. The guy went to each room and wrote down everything we had....basically wasted about 2 hours of my day off. He then emailed me the quote later which was around $2500. Pretty ridiculous for a small 2 bedroom apartment! We went with INFINITY, and I'm very glad we did.
The 3 movers were great: hard workers, many years of experience, quick, and friendly. They talked and joked around with me, all while working their asses off and stopping only once for a break (which is saying a lot, since our apartment was up 3 flights of stairs!). They ended up setting down the last box at the 3 or 4 hour mark, on the dot. The total was exactly what I had been quoted. My one small complaint was that they showed up 20 minutes late. However, they didn't start the clock until the minute they grabbed the first box.

Pros: good price, easy going, great company

Cons: what cons?????

.

These movers were really good. I have moved five times in 7 years and have had some bad experiences. I am very pleased from Infinity moving, my move was from NYC to Denver CO ,We got our belongings in a timely manner with very minimal damage. I was pleased and will move again with Infinity in the future, and recommend them to all my friends.
thank you nick and all the rest at infinity moving.

2
★★★★★

These movers were really good. I have moved five times in 7 years and have had some bad experiences. I am very pleased from Infinity moving, my move was from NYC to Denver CO ,We got our belongings in a timely manner with very minimal damage. I was pleased and will move again with Infinity in the future, and recommend them to all my friends.
thank you nick and all the rest at infinity moving.

Pros: professional,binding price, good value,friendly.

Cons: none

.

I couldn't be happier with my move with Infinity moving . I was recommended to them by my employer, so I decided to give them a try. I've had several different experiences with moving companies, but this by far was the best.

The movers were professional and friendly. The cost was great, moved my 2 bedroom house from Astoria to DC in 2 days, first day packing day after delivery. they also help me to unpack a little .

I would definitely recommend this moving company. I've had a great experience with them and would use them again.

2
★★★★★

I couldn't be happier with my move with Infinity moving . I was recommended to them by my employer, so I decided to give them a try. I've had several different experiences with moving companies, but this by far was the best.

The movers were professional and friendly. The cost was great, moved my 2 bedroom house from Astoria to DC in 2 days, first day packing day after delivery. they also help me to unpack a little .

I would definitely recommend this moving company. I've had a great experience with them and would use them again.

Pros: best movers in town

Cons: none.

.

I guess there are bound going to be a few dissatisfied people with every business, and we're one of them. I researched the reviews before I chose these movers, but somehow I ended up with sour grapes.

I will give 2 stars for the wonderful service we received over the phone. The woman I dealt with was very responsive, detailed, and courteous.

But the actual move didn't go so well:
- they were late
- it took them way longer than necessary to move our items, resulting in a higher cost. Putting the simplest pieces of furniture back together seemed to require a 10 min. argument (in spanish) between the workers on how it should be done. And in the end, nothing was put together properly.
- our wooden furniture were scratched and dented beyond repair. Some areas of the wooden flooring in our brand new condo were also scratched.
- unpacking revealed many broken items that could have only resulted from mishandling the boxes.
- they actually left a few items still taped up and wrapped in moving blankets which required extra work on our part
- I found the movers themselves to be somewhat impolite

I am mystified and saddened that so many others are raving about their services. I wish I had the same experience. I have moved MANY times in this city and they were by far the worst. Would not recommend.

1
★★☆☆☆

I guess there are bound going to be a few dissatisfied people with every business, and we're one of them. I researched the reviews before I chose these movers, but somehow I ended up with sour grapes.

I will give 2 stars for the wonderful service we received over the phone. The woman I dealt with was very responsive, detailed, and courteous.

But the actual move didn't go so well:
- they were late
- it took them way longer than necessary to move our items, resulting in a higher cost. Putting the simplest pieces of furniture back together seemed to require a 10 min. argument (in spanish) between the workers on how it should be done. And in the end, nothing was put together properly.
- our wooden furniture were scratched and dented beyond repair. Some areas of the wooden flooring in our brand new condo were also scratched.
- unpacking revealed many broken items that could have only resulted from mishandling the boxes.
- they actually left a few items still taped up and wrapped in moving blankets which required extra work on our part
- I found the movers themselves to be somewhat impolite

I am mystified and saddened that so many others are raving about their services. I wish I had the same experience. I have moved MANY times in this city and they were by far the worst. Would not recommend.

Pros: Fair price, good cust. svc

Cons: Actual moving service was poor

.

My roommate and I were all set and ready to move ourselves when a week before the move he broke his arm. Suddenly I was left to do it all myself, and there was no way I could. We were basically screwed. Yeah, I suppose I could call some friends but I hate putting people out. And who doesn't hate moving? So with our back against the wall we came to YAHOO to look for moving company, Infinity moving looked like a good option and so I called within minutes they were arranging their schedule to accommodate us. They made things so smooth and easy that I will never move myself again! And the price was right too! Basically we saved money by choosing to move with Infinity because that only the fuel and the rental cost more that what we paid those guys, thanks again to nick my sales guy that helped me and was there for me.
Benny.

2
★★★★★

My roommate and I were all set and ready to move ourselves when a week before the move he broke his arm. Suddenly I was left to do it all myself, and there was no way I could. We were basically screwed. Yeah, I suppose I could call some friends but I hate putting people out. And who doesn't hate moving? So with our back against the wall we came to YAHOO to look for moving company, Infinity moving looked like a good option and so I called within minutes they were arranging their schedule to accommodate us. They made things so smooth and easy that I will never move myself again! And the price was right too! Basically we saved money by choosing to move with Infinity because that only the fuel and the rental cost more that what we paid those guys, thanks again to nick my sales guy that helped me and was there for me.
Benny.

Pros: has everything you need in a mover

Cons: none

.

This is my first time using a moving company. I moved the contents of my apartment from New York to Arizona. The move cost me $1400, and it was worth every penny. Everyone arrived on time. The men packed my expensive T.V and it arrived in perfect condition. Delivery was on time as well, and both the loading and unloading of the truck was done in a very quick and professional manor. The price was the exact price that my sales rep Eddie quoted me, and the move itself happened exactly like he said it would. My father will be moving with infinity moving in his upcoming move, and I will recommend this company to everyone who is looking to move. I would like to thank everyone at infinity moving for being as helpful and professional as they were.

2
★★★★★

This is my first time using a moving company. I moved the contents of my apartment from New York to Arizona. The move cost me $1400, and it was worth every penny. Everyone arrived on time. The men packed my expensive T.V and it arrived in perfect condition. Delivery was on time as well, and both the loading and unloading of the truck was done in a very quick and professional manor. The price was the exact price that my sales rep Eddie quoted me, and the move itself happened exactly like he said it would. My father will be moving with infinity moving in his upcoming move, and I will recommend this company to everyone who is looking to move. I would like to thank everyone at infinity moving for being as helpful and professional as they were.

Pros: fast , accurate, reasonable price good customer service

Cons: none

.

Over the phone I was given an estimate of 8hrs to move me from a 2 bedroom 3rd floor walk up to a 4th floor elevator building. I had some time constraints in the move that would have seriously been pushed if they had taken 8 hours or shown up extremely late.
However, they called to let me know they were on their way and showed up exactly when they were scheduled. They started off with 3 guys, but they added a 4th right after they started. These guys had been moving into 1 am that morning and it was obvious they were tired but it didn't affect their work at all.
They took no time in getting started and before I know it all 70 boxes that we had packed were in the truck. I'm not quite sure how they can strap 4 boxes of books to their back and go down three flights of stairs, but they did it over and over again. Then there was the furniture, which they seemed to get down just as fast and without any damage that we could find. Just under 2.5 hours into the move they had completely emptied my apartment and were heading to the new place. Somehow they beat me there and as soon as I got the door open for them they were bring stuff in. They were extremely careful with my stuff on this end and were happy to place things wherever I asked. Sam and his crew were so fast that they were done in exactly 6 hours. This was a very busy moving time(1/30) but that didn't seem to faze them at all or effect their attitudes.

The ONLY minor issue I had with the company had to do with my initial contact. I talked to a guy in the office who told me he would call back. He never called back so I called again and talked to a different guy in the office who took down my info. It took them a little while to e-mail me a confirmation, but I did receive it.If you have similar experiences don't be afraid to call back just to confirm.

2
★★★★★

Over the phone I was given an estimate of 8hrs to move me from a 2 bedroom 3rd floor walk up to a 4th floor elevator building. I had some time constraints in the move that would have seriously been pushed if they had taken 8 hours or shown up extremely late.
However, they called to let me know they were on their way and showed up exactly when they were scheduled. They started off with 3 guys, but they added a 4th right after they started. These guys had been moving into 1 am that morning and it was obvious they were tired but it didn't affect their work at all.
They took no time in getting started and before I know it all 70 boxes that we had packed were in the truck. I'm not quite sure how they can strap 4 boxes of books to their back and go down three flights of stairs, but they did it over and over again. Then there was the furniture, which they seemed to get down just as fast and without any damage that we could find. Just under 2.5 hours into the move they had completely emptied my apartment and were heading to the new place. Somehow they beat me there and as soon as I got the door open for them they were bring stuff in. They were extremely careful with my stuff on this end and were happy to place things wherever I asked. Sam and his crew were so fast that they were done in exactly 6 hours. This was a very busy moving time(1/30) but that didn't seem to faze them at all or effect their attitudes.

The ONLY minor issue I had with the company had to do with my initial contact. I talked to a guy in the office who told me he would call back. He never called back so I called again and talked to a different guy in the office who took down my info. It took them a little while to e-mail me a confirmation, but I did receive it.If you have similar experiences don't be afraid to call back just to confirm.

Pros: on time, fast, Professional and excellent service.

Cons: couldn't find any.....

.

Let me start by saying thanks John for the great bunch of guys that you sent to do our move. Jose and his crew completed the move with-in the quote, and were just a pleasure to work with. The experience showed in the way they handled my piano and my grandmothers' antique china cabinet. I used citysearch to find you & I would highly recommend anybody thats moving to call you. Great Job Infinity!!

2
★★★★★

Let me start by saying thanks John for the great bunch of guys that you sent to do our move. Jose and his crew completed the move with-in the quote, and were just a pleasure to work with. The experience showed in the way they handled my piano and my grandmothers' antique china cabinet. I used citysearch to find you & I would highly recommend anybody thats moving to call you. Great Job Infinity!!

Pros: experience, price, and timely service

Cons: none

.

I just wanted to take this time to thank Infinity Moving & Storage for making a complicated move easy as pie. After doing some research on movers, I finally chose to schedule my move with Infinity Moving. John made me feel very confident in choosing his service by the way he walked me through the pricing and describing the process through and through. At the last minute, there was a delay in my closing, and I had to put everything into storage. Frantically, I called John, told him my problem, and without hesitation, offered to store my stuff for two days. He seemed more calm than me and my fiancee, which was reassuring. I wanted to thank Infinity Moving & Storage for the excellent service that they provided, especially around the holidays. Jose and his crew were ontime, funny, professional, and overall a pleasure to work with.
Thank You & Happy Holidays,

David Krup & Elaine Mays
New York, NY

2
★★★★★

I just wanted to take this time to thank Infinity Moving & Storage for making a complicated move easy as pie. After doing some research on movers, I finally chose to schedule my move with Infinity Moving. John made me feel very confident in choosing his service by the way he walked me through the pricing and describing the process through and through. At the last minute, there was a delay in my closing, and I had to put everything into storage. Frantically, I called John, told him my problem, and without hesitation, offered to store my stuff for two days. He seemed more calm than me and my fiancee, which was reassuring. I wanted to thank Infinity Moving & Storage for the excellent service that they provided, especially around the holidays. Jose and his crew were ontime, funny, professional, and overall a pleasure to work with.
Thank You & Happy Holidays,

David Krup & Elaine Mays
New York, NY

Pros: cost efficient, professional, overall courtesy

Cons: none

.

I RECENTLY MOVED FROM JACKSON HEIGHTS, NY TO PLANO, TEXAS. THE MOVE WAS PERFECT FROM START TO FINISH. JOHN- MY SALES GUY AT INFINITY MOVERS WAS VERY PROFICENT AND THOROUGH IN ALL HIS EXPLINATION. THE QUOTE WAS EXPLAINED VERY WELL AND I HAD NO SURPRISES. BOTH MY MOM AND I WERE VERY HAPPY WITH THE WAY THE MOVERS WRAPPED MY FURNITURE IN NY AT THE PICK UP AND THEN MY MOM WAS THERE FOR THE DELIVERY AND SHE SAID THEY WERE EXCELLENT AS WELL. NOTHING WAS DAMAGED, NO SCRATCHES... JUST A SMOOTH PERFECT MOVE. THE MOVERS PICKED UP MY GOODS ON 10/24 AND MY GOOD WERE DELEVIERED SUNDAY 11/2. WAY FASTER THEN THE PROJECTED TIME FRAME I WAS GIVEN. JOHN AT INFINITY MOVING SHOULD WIN AN AWARD FOR THE WAY HE HANDLED MY MOVE! THEY ARE AWESOME!!!!!!!!

MOVING CAN AND IS VERY STRESSFUL; I PROMISE THAT IF YOU CHOOSE INFINTY MOVING YOUR MIN WILL BE AT EASE FROM THE START TO COMPLETION OF YOUR MOVE! IT IS WAY BETTER THEN GOING WITH MOVERS SUCH AS UNITED VAN LINES. I PAID OUTRAGIOUS COSTS WHEN I MOVED TO NY 3 YRS AGO. I USED UNITED VAN LINES FOR MY MOVE TO NY, AS I THOUGHT THEY WERE A HUGE WELL KNOW MOVING COMPANY. WHAT A HUGE MISTAKE THAT WAS.

LET ME JUST SAY THE WAY UNITED VAN LINES HANDLED MY MOVE/GOODS COMPARED THE EXCELLENT WAY INFINITY MOVERS IS LIKE SAYING UNITED VAN LINES IS TACO BELL COMPARED INFINITY BEING RUTH CHRIS STEAK HOUSE! THERE IS NO COMPARISON. IF I WERE YOU I WOULD GO WITH INFINITY MOVERS AS ANY FUTURE LONG DISTANCE MOVE I MAY HAVE IN THE FUTURE- I WILL BE USING THEM AGAIN AS WELL!

GREAT JOB JOHN!!!!!!!

BOTH MOM AND I ARE EXTREMLY GRATEFUL!!!!!! ANYTIME ANYONE WE KNOW MOVING LONG DISTANCE WE WILL HIGHLY RECCOMEND GOING THROUGH INFINITY MOVERS!

KIM

2
★★★★★

I RECENTLY MOVED FROM JACKSON HEIGHTS, NY TO PLANO, TEXAS. THE MOVE WAS PERFECT FROM START TO FINISH. JOHN- MY SALES GUY AT INFINITY MOVERS WAS VERY PROFICENT AND THOROUGH IN ALL HIS EXPLINATION. THE QUOTE WAS EXPLAINED VERY WELL AND I HAD NO SURPRISES. BOTH MY MOM AND I WERE VERY HAPPY WITH THE WAY THE MOVERS WRAPPED MY FURNITURE IN NY AT THE PICK UP AND THEN MY MOM WAS THERE FOR THE DELIVERY AND SHE SAID THEY WERE EXCELLENT AS WELL. NOTHING WAS DAMAGED, NO SCRATCHES... JUST A SMOOTH PERFECT MOVE. THE MOVERS PICKED UP MY GOODS ON 10/24 AND MY GOOD WERE DELEVIERED SUNDAY 11/2. WAY FASTER THEN THE PROJECTED TIME FRAME I WAS GIVEN. JOHN AT INFINITY MOVING SHOULD WIN AN AWARD FOR THE WAY HE HANDLED MY MOVE! THEY ARE AWESOME!!!!!!!!

MOVING CAN AND IS VERY STRESSFUL; I PROMISE THAT IF YOU CHOOSE INFINTY MOVING YOUR MIN WILL BE AT EASE FROM THE START TO COMPLETION OF YOUR MOVE! IT IS WAY BETTER THEN GOING WITH MOVERS SUCH AS UNITED VAN LINES. I PAID OUTRAGIOUS COSTS WHEN I MOVED TO NY 3 YRS AGO. I USED UNITED VAN LINES FOR MY MOVE TO NY, AS I THOUGHT THEY WERE A HUGE WELL KNOW MOVING COMPANY. WHAT A HUGE MISTAKE THAT WAS.

LET ME JUST SAY THE WAY UNITED VAN LINES HANDLED MY MOVE/GOODS COMPARED THE EXCELLENT WAY INFINITY MOVERS IS LIKE SAYING UNITED VAN LINES IS TACO BELL COMPARED INFINITY BEING RUTH CHRIS STEAK HOUSE! THERE IS NO COMPARISON. IF I WERE YOU I WOULD GO WITH INFINITY MOVERS AS ANY FUTURE LONG DISTANCE MOVE I MAY HAVE IN THE FUTURE- I WILL BE USING THEM AGAIN AS WELL!

GREAT JOB JOHN!!!!!!!

BOTH MOM AND I ARE EXTREMLY GRATEFUL!!!!!! ANYTIME ANYONE WE KNOW MOVING LONG DISTANCE WE WILL HIGHLY RECCOMEND GOING THROUGH INFINITY MOVERS!

KIM

Pros: EXCELLENT SERVICE FROM START TO FINISH

.

Review for my daughter's move back to Texas with INFINITY MOVING & STORAGE:

I would like to give a SUPERIOR RATING to all the staff @ Infinity Moving & Storage.
My daughter chose INFINITY to move her belongings from New York to Texas and what a good choice she made.
John King was excellent - his knowledge and customer service was the BEST. I have never dealt with anyone as good as John.
Also, the staff (Avi & Mervin) were extremely helpful to me.....they were great.
The guys INFINITY sent to pack my daughter up and begin the move were absolutely the BEST.
And also, the guys on the delivery side were excellent as well.
All in all.....................this was the best experience I have had with a company in a long time.
Please let John King and his staff know that they all did a SUPERIOR JOB.

Barbara Tucker

2
★★★★★

Review for my daughter's move back to Texas with INFINITY MOVING & STORAGE:

I would like to give a SUPERIOR RATING to all the staff @ Infinity Moving & Storage.
My daughter chose INFINITY to move her belongings from New York to Texas and what a good choice she made.
John King was excellent - his knowledge and customer service was the BEST. I have never dealt with anyone as good as John.
Also, the staff (Avi & Mervin) were extremely helpful to me.....they were great.
The guys INFINITY sent to pack my daughter up and begin the move were absolutely the BEST.
And also, the guys on the delivery side were excellent as well.
All in all.....................this was the best experience I have had with a company in a long time.
Please let John King and his staff know that they all did a SUPERIOR JOB.

Barbara Tucker

Pros: EXCELLENT SERVICE/EXCELLENT MOVE!

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I recently moved from lower Manhattan to the Upper East Side. Infinity Moving handled my move and it was a wonderful experience, the movers was simply the best and the experience was unforgetable. The movers were fast, efficient and professional and none of my items were damaged.
I truly recommend Infinity Moving for your move, Infinity have the experience and professionalism to handle your move whether small or large.
The sales staff was friendly and courteous, he helped me in many areas with my move, the pricing was great and the entire move went according to expectation I had no surprises.
Infinity is a great moving company compare to some of the dangerous moving companies in the nyc area. Try Infinity Moving I strongly recommend them to you.

2
★★★★★

I recently moved from lower Manhattan to the Upper East Side. Infinity Moving handled my move and it was a wonderful experience, the movers was simply the best and the experience was unforgetable. The movers were fast, efficient and professional and none of my items were damaged.
I truly recommend Infinity Moving for your move, Infinity have the experience and professionalism to handle your move whether small or large.
The sales staff was friendly and courteous, he helped me in many areas with my move, the pricing was great and the entire move went according to expectation I had no surprises.
Infinity is a great moving company compare to some of the dangerous moving companies in the nyc area. Try Infinity Moving I strongly recommend them to you.

Pros: Speed

Cons: none

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Movers were great and very quick. Took them 40 min to load the truck and less than 2 hours to unload and carry everything up 4 flights of steps. Very nice guys and a great job. I would recommend them to anyone. Last but not least the estimate was dead on with the final bill.

2
★★★★★

Movers were great and very quick. Took them 40 min to load the truck and less than 2 hours to unload and carry everything up 4 flights of steps. Very nice guys and a great job. I would recommend them to anyone. Last but not least the estimate was dead on with the final bill.

Pros: Everything, easy to work with and worked quickly

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I used Infinity Moving after reading all the great reviews on Citysearch. They did a great job, showed up on time, and came in right at the estimated price. I would definitely reccommend this company.

2
★★★★★

I used Infinity Moving after reading all the great reviews on Citysearch. They did a great job, showed up on time, and came in right at the estimated price. I would definitely reccommend this company.

Pros: On Time & Reliable

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these guys were amazing i will use them over and over again for all my moves! they also gave me the best price for my move.

2
★★★★★

these guys were amazing i will use them over and over again for all my moves! they also gave me the best price for my move.

Pros: friendly

Cons: none

.

*They lied about the delivery date to get our business
*They lost some of our property
*They did not return phone calls when we were asking about missing property
*They lack accountability and any form of professionalism

They're cheap, but ultimately you'll pay in spades for bad service when your property doesn't turn up.

0
★☆☆☆☆

*They lied about the delivery date to get our business
*They lost some of our property
*They did not return phone calls when we were asking about missing property
*They lack accountability and any form of professionalism

They're cheap, but ultimately you'll pay in spades for bad service when your property doesn't turn up.

Pros: none whatsoever

Cons: the whole scheme

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This is my first time using a moving company. I moved the contents of my apartment from New York to San Diego, CA. The move cost me $1,700, and it was worth every penny. Everyone arrived on time. The men packed my expensive T.V and it arrived in perfect condition. Delivery was on time as well, and both the loading and unloading of the truck was done in a very quick and professional manor. The price was the exact price that my sales rep Eugene quoted me, and the move itself happened exactly like he said it would. My mother will be moving with Infinity in her upcoming move, and I will recommend this company to everyone who is looking to move. I would like to thank everyone at infinity for being as helpful and professional as they were.

2
★★★★★

This is my first time using a moving company. I moved the contents of my apartment from New York to San Diego, CA. The move cost me $1,700, and it was worth every penny. Everyone arrived on time. The men packed my expensive T.V and it arrived in perfect condition. Delivery was on time as well, and both the loading and unloading of the truck was done in a very quick and professional manor. The price was the exact price that my sales rep Eugene quoted me, and the move itself happened exactly like he said it would. My mother will be moving with Infinity in her upcoming move, and I will recommend this company to everyone who is looking to move. I would like to thank everyone at infinity for being as helpful and professional as they were.

Pros: Professional, Great packing, perfect scheduling.

Cons: none.

.

I would highly recommend Infinity Movers. In all phases of the process, they had fast, efficient, first-rate service. After a conversation with the office manager, I received an accurate, on-point quote. She had discussed the difference between different quotes, (space v. time) and helped me choose the one that gave me the best price. When I called back to schedule my date, they had it available and had the folks in my area give me a call right away. Those movers arrived as expected. They were able to jump right in with very little direction and get the job done. When one area wasn't packed as they needed, they simply got boxes, tape and made it work. If you expect hard-working professionals for a very fair price, call Infinity today.

2
★★★★★

I would highly recommend Infinity Movers. In all phases of the process, they had fast, efficient, first-rate service. After a conversation with the office manager, I received an accurate, on-point quote. She had discussed the difference between different quotes, (space v. time) and helped me choose the one that gave me the best price. When I called back to schedule my date, they had it available and had the folks in my area give me a call right away. Those movers arrived as expected. They were able to jump right in with very little direction and get the job done. When one area wasn't packed as they needed, they simply got boxes, tape and made it work. If you expect hard-working professionals for a very fair price, call Infinity today.

Pros: Efficiency, Professionalism, Service, Value

.

I want to thank each one at Infinity for the time you spent responding to my inquiry, the very prompt response that I received and the excellent service that I received. They accommodated the two pickup locations and handle the piano move with experience.

I kind of favored Infinity since I have seen them cruising on the highway. When they contacted me for the move, it gave me a feeling of familiarity. In the end my husband read all correspondence with other moving companies and chose Infinity.

The tipping point was their web site chart of sample moves with personal email addresses for references. I had chosen a random listing which was similar to our move, Maryland to Austin, Texas and emailed that address actually not thinking I would hear back from that person. Not only did I get a prompt reply, but an unscripted endorsement. This is what nudged my husband to pick Infinity from very comparable bids.

Additionally, even though I had said there was no urgency for a fixed date for the move, they came the following weekend. That amazed me. I had assumed a small load would be at the bottom of the attention scale. Regardless of the date chosen, this was an extra hint at customer focused service.

Hannah Adams

2
★★★★★

I want to thank each one at Infinity for the time you spent responding to my inquiry, the very prompt response that I received and the excellent service that I received. They accommodated the two pickup locations and handle the piano move with experience.

I kind of favored Infinity since I have seen them cruising on the highway. When they contacted me for the move, it gave me a feeling of familiarity. In the end my husband read all correspondence with other moving companies and chose Infinity.

The tipping point was their web site chart of sample moves with personal email addresses for references. I had chosen a random listing which was similar to our move, Maryland to Austin, Texas and emailed that address actually not thinking I would hear back from that person. Not only did I get a prompt reply, but an unscripted endorsement. This is what nudged my husband to pick Infinity from very comparable bids.

Additionally, even though I had said there was no urgency for a fixed date for the move, they came the following weekend. That amazed me. I had assumed a small load would be at the bottom of the attention scale. Regardless of the date chosen, this was an extra hint at customer focused service.

Hannah Adams

.

The holidays are over, another year gone by ? I?ve decided to take the time and write this review after my husband and I discussed the move that we had at the beginning of December.

My first encounter with Infinity was with Rev. She was so professional and on top of things. Truly, I've been in negotiations with a number of people in a variety of professions during this sale/move and she topped them all!!!

Then the movers came to pick up my belongings. They were extremely professionals, fast, efficient and courteous. The delivery took 6 days and the crew set the furniture up at our new house. We were so happy!!!

Wishing everyone a wonderful New Year

Melissa & Koren

2
★★★★★

The holidays are over, another year gone by ? I?ve decided to take the time and write this review after my husband and I discussed the move that we had at the beginning of December.

My first encounter with Infinity was with Rev. She was so professional and on top of things. Truly, I've been in negotiations with a number of people in a variety of professions during this sale/move and she topped them all!!!

Then the movers came to pick up my belongings. They were extremely professionals, fast, efficient and courteous. The delivery took 6 days and the crew set the furniture up at our new house. We were so happy!!!

Wishing everyone a wonderful New Year

Melissa & Koren

.

Wanted to thank you for helping to make our move to Atlanta smooth and easy! it was beyond my expectation and I truly appreciate the hard work and consideration of my special requirements.

I wish to thank you all and we will be in touch when our daughter decides to join us here in Atlanta.

Happy New Year

W. Smith

2
★★★★★

Wanted to thank you for helping to make our move to Atlanta smooth and easy! it was beyond my expectation and I truly appreciate the hard work and consideration of my special requirements.

I wish to thank you all and we will be in touch when our daughter decides to join us here in Atlanta.

Happy New Year

W. Smith

.

Dear Rev -
I just wanted to put in writing how pleased we were with the service we received during our move. Your men were kind, courteous, and worked quickly and efficiently. They made what was a very traumatic time for us as we move to a new community and a new church, a wonderful experience. Nothing was broken, nothing was forgotten, and they treated our belongings as if they were gold.
I will certainly recommend your company to others, and will definitely use you again in the future.
Thank you again for a wonderful experience.
PKU

2
★★★★★

Dear Rev -
I just wanted to put in writing how pleased we were with the service we received during our move. Your men were kind, courteous, and worked quickly and efficiently. They made what was a very traumatic time for us as we move to a new community and a new church, a wonderful experience. Nothing was broken, nothing was forgotten, and they treated our belongings as if they were gold.
I will certainly recommend your company to others, and will definitely use you again in the future.
Thank you again for a wonderful experience.
PKU

.

Hi Rev,
This is long overdue (as the first leg of our move was September 30th!) but I wanted to let you & everyone at your company know what a great experience we've had working with you and your team so far.

All of your upfront communications made the process very easy and Raz and his full team were fantastic to work with. John & I could not believe how efficient, conscientious, and friendly they were. We were amazed at how quickly they protected and packed everything into the trucks to bring to storage. Please feel free to pass this on to anyone appropriate so this team of guys is appropriately thanked and rewarded for their fantastic work.

Thanks you so much for everything,

Emily Scott

2
★★★★★

Hi Rev,
This is long overdue (as the first leg of our move was September 30th!) but I wanted to let you & everyone at your company know what a great experience we've had working with you and your team so far.

All of your upfront communications made the process very easy and Raz and his full team were fantastic to work with. John & I could not believe how efficient, conscientious, and friendly they were. We were amazed at how quickly they protected and packed everything into the trucks to bring to storage. Please feel free to pass this on to anyone appropriate so this team of guys is appropriately thanked and rewarded for their fantastic work.

Thanks you so much for everything,

Emily Scott

.

we were very pleased with the service extended by everyone for your organization. The movers that wrapped up the furniture and loaded it onto the truck were terrific! They were fast but yet extremely careful. They handled the furniture with an outstanding professionalism. We will not hesitate to tell everyone we know to use Infinity Movers.

Talk to you soon. Best of holidays to you.

Sam & Cindie Gilmore

2
★★★★★

we were very pleased with the service extended by everyone for your organization. The movers that wrapped up the furniture and loaded it onto the truck were terrific! They were fast but yet extremely careful. They handled the furniture with an outstanding professionalism. We will not hesitate to tell everyone we know to use Infinity Movers.

Talk to you soon. Best of holidays to you.

Sam & Cindie Gilmore

 

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