Key Food Supermarket

★★★☆☆
  • 450 Forest Ave

    Staten Island, NY 10301

    Map & Directions
  • 718-720-3208

About Key Food Supermarket

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Food

Food
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3.0 5
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I am a black woman, shopping in a predominantly white store. I was denied the ability to pay for my groceries because of my service animal. This white older female cashier said I can't have pets in the store and she's allergic. I explained this is not a pet, its my service animal. She was so mad, she left her station and went to the manager, another old white lady with gray hair. This manager told me my service animal needed an identification card and had to be wearing a sign that shows he is a service animal. FALSE!

ADA.gov states :
Q:How can I tell if an animal is really a service animal and not just a pet?

A: Some, but not all, service animals wear special collars and harnesses. Some, but not all, are licensed or certified and have identification papers. If you are not certain that an animal is a service animal, you may ask the person who has the animal if it is a service animal required because of a disability. However, an individual who is going to a restaurant or theater is not likely to be carrying documentation of his or her medical condition or disability. Therefore, such documentation generally may not be required as a condition for providing service to an individual accompanied by a service animal. Although a number of states have programs to certify service animals, you may not insist on proof of state certification before permitting the service animal to accompany the person with a disability.

I filed a complaint with the Civil Rights Division of the Department of Justice.

I know my rights as a handler of a service animal and this harassment was uncalled for.

My elderly mother who walks with a cane, had to go carry my groceries to another checkout lane and pay for me due to this discrimination.

1
★☆☆☆☆

I am a black woman, shopping in a predominantly white store. I was denied the ability to pay for my groceries because of my service animal. This white older female cashier said I can't have pets in the store and she's allergic. I explained this is not a pet, its my service animal. She was so mad, she left her station and went to the manager, another old white lady with gray hair. This manager told me my service animal needed an identification card and had to be wearing a sign that shows he is a service animal. FALSE!

ADA.gov states :
Q:How can I tell if an animal is really a service animal and not just a pet?

A: Some, but not all, service animals wear special collars and harnesses. Some, but not all, are licensed or certified and have identification papers. If you are not certain that an animal is a service animal, you may ask the person who has the animal if it is a service animal required because of a disability. However, an individual who is going to a restaurant or theater is not likely to be carrying documentation of his or her medical condition or disability. Therefore, such documentation generally may not be required as a condition for providing service to an individual accompanied by a service animal. Although a number of states have programs to certify service animals, you may not insist on proof of state certification before permitting the service animal to accompany the person with a disability.

I filed a complaint with the Civil Rights Division of the Department of Justice.

I know my rights as a handler of a service animal and this harassment was uncalled for.

My elderly mother who walks with a cane, had to go carry my groceries to another checkout lane and pay for me due to this discrimination.

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Keyfood has a new design and new management. I didn't like shopping inside keyfood before, but now its great. Parking is still weird like other people said. The sale prices are very good, including the regular items. Store is clean. Also it reminds me of the stores you find in Manhattan, its different.

4
★★★★☆

Keyfood has a new design and new management. I didn't like shopping inside keyfood before, but now its great. Parking is still weird like other people said. The sale prices are very good, including the regular items. Store is clean. Also it reminds me of the stores you find in Manhattan, its different.

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For a small grocery store, Key Food has a nice selection of gourmet, organic and international foods. Most of the time the store is not crowded; however the parking can be a little tight at times. The prices are competitive. Overall I give it four stars!

4
★★★★☆

For a small grocery store, Key Food has a nice selection of gourmet, organic and international foods. Most of the time the store is not crowded; however the parking can be a little tight at times. The prices are competitive. Overall I give it four stars!

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Key Food Supermarket is a small grocery store/supermarket, that is convenient for emergencies and the odd item that you need for a recipe. Its really not a great idea to shop here weekly because their prices are higher than other grocery stores nearby. The small size is great when you're running in for a few items because it is usually not crowded and its easy to find what you need. The store is always clean and well maintained, and most of the employees are helpful and friendly.

3
★★★☆☆

Key Food Supermarket is a small grocery store/supermarket, that is convenient for emergencies and the odd item that you need for a recipe. Its really not a great idea to shop here weekly because their prices are higher than other grocery stores nearby. The small size is great when you're running in for a few items because it is usually not crowded and its easy to find what you need. The store is always clean and well maintained, and most of the employees are helpful and friendly.

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Key Food is in a convenient location for me, but their prices are a little high compared to the other supermarket. you can find really unique items here. I cant say much for the staff, I say 2 out of 10 are good The cashiers are kind of rude, it depends on who you get. the customer service section can be just as rude but is friendly. They have a lot of good sales like buy one get one free. Also the parking is weird and can be crowded sometimes.

3
★★★☆☆

Key Food is in a convenient location for me, but their prices are a little high compared to the other supermarket. you can find really unique items here. I cant say much for the staff, I say 2 out of 10 are good The cashiers are kind of rude, it depends on who you get. the customer service section can be just as rude but is friendly. They have a lot of good sales like buy one get one free. Also the parking is weird and can be crowded sometimes.

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