Burger King

★★☆☆☆
  • 1459 French Rd

    Depew, NY 14043

    Map & Directions
  • 716-668-1866

About Burger King

Categories
  • Restaurants
  • Fast Food Restaurants
Details
  • $
  • Carry Out
Hours
M-Sa 6am-midnight, Su 7am-midnight
Emails
  • 00516@carrols.com

Food

Food
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1.5 2
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I have had few bad visits to this one. One time my chicken sandwich was undercooked and when I called the manager, she treated me like garbage as if I should be okay with the risk of getting sick, another time I went there with my kids and the place is constantly packed with people from the nursing home down the street and a few of them had the nerves to tell my kids to "shut up" and I thought it was a family place, and the last few times I went through drive thru, they ALWAYS forgot something I asked for or messed up my orders. Never again will I go to this one and I don't suggest anyone else should either....

2
★★☆☆☆

I have had few bad visits to this one. One time my chicken sandwich was undercooked and when I called the manager, she treated me like garbage as if I should be okay with the risk of getting sick, another time I went there with my kids and the place is constantly packed with people from the nursing home down the street and a few of them had the nerves to tell my kids to "shut up" and I thought it was a family place, and the last few times I went through drive thru, they ALWAYS forgot something I asked for or messed up my orders. Never again will I go to this one and I don't suggest anyone else should either....

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My friend and I ordered two steak house burgers, waited 5 minutes (in the pull around area) for the food. I got home, took a bite into my burger and found it was sickly undercooked, (cold red center) and cool to the touch but grey exterior. I called to complain to the manager who dismissed my complaint with indifference, giving a standard we cook our food to a specific temperature response. The expressed no concern that maybe the equipment might be defective. Don't go if you value your health. I filed complaints with the BBB and Erie County Public Health department requesting that the equipment be checked, food quality monitored and the manager with the dismissive attitude about safety be removed. Public safety, especially in these times, is not something to be taken as lightly as my complaint was.

1
★☆☆☆☆

My friend and I ordered two steak house burgers, waited 5 minutes (in the pull around area) for the food. I got home, took a bite into my burger and found it was sickly undercooked, (cold red center) and cool to the touch but grey exterior. I called to complain to the manager who dismissed my complaint with indifference, giving a standard we cook our food to a specific temperature response. The expressed no concern that maybe the equipment might be defective. Don't go if you value your health. I filed complaints with the BBB and Erie County Public Health department requesting that the equipment be checked, food quality monitored and the manager with the dismissive attitude about safety be removed. Public safety, especially in these times, is not something to be taken as lightly as my complaint was.

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Message from Burger King

There's a Burger King® restaurant near you at 1459 French Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Depew, NY serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Yext

 

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