Bergdorf Goodman

★★★★☆
  • 754 5th Ave

    New York, NY 10019

    Map & Directions
  • 646-735-5200

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.

I love this luxe, classy department store. I would say my fav is definitely the shoe salon. I can be there for hours trying on shoes and then trying to figure out which ones I am leaving home with lol. Great place all together.

1
★★★☆☆

I love this luxe, classy department store. I would say my fav is definitely the shoe salon. I can be there for hours trying on shoes and then trying to figure out which ones I am leaving home with lol. Great place all together.

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I have visited your website that provide really useful products for men and women, such kind of products are very essential for all kind of people. Your all menu bar covering with foremost and valuable products so i want to recommend to

1
★★★☆☆

I have visited your website that provide really useful products for men and women, such kind of products are very essential for all kind of people. Your all menu bar covering with foremost and valuable products so i want to recommend to

.

Over 200 famous brands,over 80000 products,incredible price,free shipping.If you are looking for footwear,clothing,bags&handbags,jersy and accessories,think about it.welcome to 365buyonline

2
★★★★★

Over 200 famous brands,over 80000 products,incredible price,free shipping.If you are looking for footwear,clothing,bags&handbags,jersy and accessories,think about it.welcome to 365buyonline

.

Don't shop at Bergdorf Goodman! In New York we have a huge amount of World Class Stores with Perfect service. I placed an order online and requested overnight delivery. First my order was lost, and representative told me that my address does not exist, but credit card was charged. Finally in one month I received my order (which was a gift and I didn't need it anymore). I brought all item back to the store. I thought it was just an accident. In few weeks I placed another order online. My order was canceled by the store. I called and talk to some very unpleasant representative, who told me that my address is fraudulent and they not going to ship any merchandise to that address. Surprised I ask for reason of " fraudulent address". And the reason was: Someone (store has name of the customers) was placing an order using my address. I don't think that a world class store can have such a disgusting service and unprofessional arrogant customer service. Much more pleasure to shop at Saks Fifth Avenue. Stay away from Bergdorf Goodman "World Class" Store!!!

1
★☆☆☆☆

Don't shop at Bergdorf Goodman! In New York we have a huge amount of World Class Stores with Perfect service. I placed an order online and requested overnight delivery. First my order was lost, and representative told me that my address does not exist, but credit card was charged. Finally in one month I received my order (which was a gift and I didn't need it anymore). I brought all item back to the store. I thought it was just an accident. In few weeks I placed another order online. My order was canceled by the store. I called and talk to some very unpleasant representative, who told me that my address is fraudulent and they not going to ship any merchandise to that address. Surprised I ask for reason of " fraudulent address". And the reason was: Someone (store has name of the customers) was placing an order using my address. I don't think that a world class store can have such a disgusting service and unprofessional arrogant customer service. Much more pleasure to shop at Saks Fifth Avenue. Stay away from Bergdorf Goodman "World Class" Store!!!

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.

Don't shop at Bergdorf Goodman! In New York we have a huge amount of World Class Stores with Perfect service. I placed an order online and requested overnight delivery. First my order was lost, and representative told me that my address does not exist, but credit card was charged. Finally in one month I received my order (which was a gift and I didn't need it anymore). I brought all item back to the store. I thought it was just an accident. In few weeks I placed another order online. My order was canceled by the store. I called and talk to some very unpleasant representative, who told me that my address is fraudulent and they not going to ship any merchandise to that address. Surprised I ask for reason of " fraudulent address". And the reason was: Someone (store has name of the customers) was placing an order using my address. I don't think that a world class store can have such a disgusting service and unprofessional arrogant customer service. Much more pleasure to shop at Saks Fifth Avenue. Stay away from Bergdorf Goodman "World Class" Store!!!

0
★☆☆☆☆

Don't shop at Bergdorf Goodman! In New York we have a huge amount of World Class Stores with Perfect service. I placed an order online and requested overnight delivery. First my order was lost, and representative told me that my address does not exist, but credit card was charged. Finally in one month I received my order (which was a gift and I didn't need it anymore). I brought all item back to the store. I thought it was just an accident. In few weeks I placed another order online. My order was canceled by the store. I called and talk to some very unpleasant representative, who told me that my address is fraudulent and they not going to ship any merchandise to that address. Surprised I ask for reason of " fraudulent address". And the reason was: Someone (store has name of the customers) was placing an order using my address. I don't think that a world class store can have such a disgusting service and unprofessional arrogant customer service. Much more pleasure to shop at Saks Fifth Avenue. Stay away from Bergdorf Goodman "World Class" Store!!!

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surely the most overrated store on earth... I have yet to try on a pair of shoes from their ever-present sale shelves and have anybody 1) wait on me promptly or 2) be able to find its mate

even the signage in the elevator is spelled wrong (they can't afford a Webster's dictionary at these prices?) and that catalog is trapped like a bad issue of W magazine from the late 1990s

0
★☆☆☆☆

surely the most overrated store on earth... I have yet to try on a pair of shoes from their ever-present sale shelves and have anybody 1) wait on me promptly or 2) be able to find its mate

even the signage in the elevator is spelled wrong (they can't afford a Webster's dictionary at these prices?) and that catalog is trapped like a bad issue of W magazine from the late 1990s

Pros: reputation

Cons: understaffed, missing merchandise

.

Some of the salespeople are obnoxious and annoying but Eli in handbags on the first floor is one of the sweetest, most genuine and most knowledgeable (NOT pushy either) salespeople I have EVER worked with. This store also has the best shoe department in the city if you ask me - and they ALWAYS have sizes and great sales at the end of season. Coats are definitely lacking and 5th floor has a lot of useless salespeople but there's a girl named Zora who's very attentive.

2
★★★★★

Some of the salespeople are obnoxious and annoying but Eli in handbags on the first floor is one of the sweetest, most genuine and most knowledgeable (NOT pushy either) salespeople I have EVER worked with. This store also has the best shoe department in the city if you ask me - and they ALWAYS have sizes and great sales at the end of season. Coats are definitely lacking and 5th floor has a lot of useless salespeople but there's a girl named Zora who's very attentive.

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The greatest thing about this place is despite the high prices they treat their customers well and provide them with information on sales on a reular basis. I've got mailings from them that alerted me to some sales that saved me almost half of my luxury purchases! This is decadant but worth every extra penny. Live a little!

2
★★★★★

The greatest thing about this place is despite the high prices they treat their customers well and provide them with information on sales on a reular basis. I've got mailings from them that alerted me to some sales that saved me almost half of my luxury purchases! This is decadant but worth every extra penny. Live a little!

Pros: Great Sales

Cons: Usually Pricey

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Bergdorf Goodman is possibly the BEST department store in the world. Yes, it's expensive but they choose the best of the best from luxury high fashion to put in their store. The jewelry and watches will dazzle you. The handbags are incredible! They have the best ready-to-wear from Chanel, Prada, Miu Miu, Stella McCartney, etc... just to name a few! If those designers price tags (in the thousands$$) are too much for you- check out their famous 5th floor- legend for more afforable yet still super lux contemporary wear- think: $250 jeans, $300 dresses and great sales!!! ENJOY EVERYONE! This store is A+++

2
★★★★★

Bergdorf Goodman is possibly the BEST department store in the world. Yes, it's expensive but they choose the best of the best from luxury high fashion to put in their store. The jewelry and watches will dazzle you. The handbags are incredible! They have the best ready-to-wear from Chanel, Prada, Miu Miu, Stella McCartney, etc... just to name a few! If those designers price tags (in the thousands$$) are too much for you- check out their famous 5th floor- legend for more afforable yet still super lux contemporary wear- think: $250 jeans, $300 dresses and great sales!!! ENJOY EVERYONE! This store is A+++

Pros: Excellent merchandise/Buyers

Cons: none

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This department store really does have a great selection of top of the line clothing and really cute things and a wide variety of cosmetics and such, but it is just too expensive for my taste, but I definitely enjoy looking around.

2
★★★★☆

This department store really does have a great selection of top of the line clothing and really cute things and a wide variety of cosmetics and such, but it is just too expensive for my taste, but I definitely enjoy looking around.

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Everytime I go to Bergdorf's I ask myself what was I thinking? It's not that the clothing or shoes aren't fabulous, it's just the arrogant customer service. They seem concerned when I'm purchasing a $3000 bag, but when I go there in my jogging gear and beat up sneakers after my pilates class, I am treated like a shoplifter. I can't stand the fakeness. I value service. Good service should not be determined by class, color or appearance, but should be like liberty and justice, guaranteed to all! Management needs to set a better example. In addition, the skin care department doesn't know anything about the products they are recommending which makes them look pretty stupid.

1
★★☆☆☆

Everytime I go to Bergdorf's I ask myself what was I thinking? It's not that the clothing or shoes aren't fabulous, it's just the arrogant customer service. They seem concerned when I'm purchasing a $3000 bag, but when I go there in my jogging gear and beat up sneakers after my pilates class, I am treated like a shoplifter. I can't stand the fakeness. I value service. Good service should not be determined by class, color or appearance, but should be like liberty and justice, guaranteed to all! Management needs to set a better example. In addition, the skin care department doesn't know anything about the products they are recommending which makes them look pretty stupid.

Pros: Clothing

Cons: Customer Service

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Took my neice who is here on a business trip from CA into the city yesterday to shop at Bergdorf and she got so excited seeing the window displays in front of the store that I stopped to enjoy them as well. Sometimes when rushing in and out to pick up something you don't notice how wonderful the displays are. they are a work of art in themselves. Then we were greeted by such friendly staff inside, my neice was overwhelmed by the selection there. Overall a wonderful shoppping experience.

2
★★★★★

Took my neice who is here on a business trip from CA into the city yesterday to shop at Bergdorf and she got so excited seeing the window displays in front of the store that I stopped to enjoy them as well. Sometimes when rushing in and out to pick up something you don't notice how wonderful the displays are. they are a work of art in themselves. Then we were greeted by such friendly staff inside, my neice was overwhelmed by the selection there. Overall a wonderful shoppping experience.

Pros: Nice selection of Quality merchandise

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What can I say? Best beauty level in the city, most amazing sales and couldn't live without having a Gotham Salad at least once a month!

2
★★★★★

What can I say? Best beauty level in the city, most amazing sales and couldn't live without having a Gotham Salad at least once a month!

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Visit the J Mendel boutique for the ultimate in beauty. This group has got to be the nicest in all of NY>

2
★★★★★

Visit the J Mendel boutique for the ultimate in beauty. This group has got to be the nicest in all of NY>

Pros: friendly, attentive, no hardcore sales

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Very fun shopping very friendly buyers lovely customer service and you always get what you look for ... my personal favorites department store..

2
★★★★★

Very fun shopping very friendly buyers lovely customer service and you always get what you look for ... my personal favorites department store..

.

Many of my friends dismiss Bergdorf's as a place that old ladies shop at but in my experience nothing could be farther from the truth. True some of the clothing and housing furnishings seem geared to an older, more refined ? , mindset still I always seem to find plenty to spark my interest. The shoes and perfume departments in particular are much better than average and I like the jewelery department although I think much of what is offered there is overpriced. The service is great except if you show up within an hour of closing, then forget it all bets are off. Cashiers dissapear and it becomes difficult to pay or to even get a question answered.

PROS: Huge store
CONS: A bit overpriced in some departments

4
★★★★☆

Many of my friends dismiss Bergdorf's as a place that old ladies shop at but in my experience nothing could be farther from the truth. True some of the clothing and housing furnishings seem geared to an older, more refined ? , mindset still I always seem to find plenty to spark my interest. The shoes and perfume departments in particular are much better than average and I like the jewelery department although I think much of what is offered there is overpriced. The service is great except if you show up within an hour of closing, then forget it all bets are off. Cashiers dissapear and it becomes difficult to pay or to even get a question answered.

PROS: Huge store
CONS: A bit overpriced in some departments

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.

I LOVE this store. Not only is the selection and merchandise absolutely fabulous, but the customer service is impeccable. Whether you are spending $100 or $10,000, the staff at Bergdorf's will treat you wonderfully. The return policy is great as well. The only drawback is, of course, the prices - but for this type of quality and merchandise it is to be expected.

2
★★★★★

I LOVE this store. Not only is the selection and merchandise absolutely fabulous, but the customer service is impeccable. Whether you are spending $100 or $10,000, the staff at Bergdorf's will treat you wonderfully. The return policy is great as well. The only drawback is, of course, the prices - but for this type of quality and merchandise it is to be expected.

Pros: GREAT merchandise, Wonderful staff, Good return policy

.

Bergdorf Goodman is such a wonderful department store that I feel it's hard for any others to compete. The selection of goods is upscale and expensive, but if this is what you like, then this is where you should shop. The building is beautiful as is the inside. The cafe On Five is delicious and the gotham salad is the thing to get. The sales people are courteous and helpful and the merchandise is always orderly and clean. The new shoe dept and the beauty floor are some of the best in the city!

PROS: Beautiful, historic
CONS: Expensive, Crowded

4
★★★★☆

Bergdorf Goodman is such a wonderful department store that I feel it's hard for any others to compete. The selection of goods is upscale and expensive, but if this is what you like, then this is where you should shop. The building is beautiful as is the inside. The cafe On Five is delicious and the gotham salad is the thing to get. The sales people are courteous and helpful and the merchandise is always orderly and clean. The new shoe dept and the beauty floor are some of the best in the city!

PROS: Beautiful, historic
CONS: Expensive, Crowded

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.

Bergdorf Goodman is one of the great Fifth Avenue shopping experiences. The store is gorgeous, the saleshelp solicitous of your feelings and outside of Christmas it usually isn't to crowded. The drawbacks are for such a posh place they should have more saleshelp, you should never have to search for someone when you are severely overpaying for an item. Still the merchandise is wonderful and beautifully displayed.

PROS: Wonderful merchandise
CONS: Need more sales help

5
★★★★★

Bergdorf Goodman is one of the great Fifth Avenue shopping experiences. The store is gorgeous, the saleshelp solicitous of your feelings and outside of Christmas it usually isn't to crowded. The drawbacks are for such a posh place they should have more saleshelp, you should never have to search for someone when you are severely overpaying for an item. Still the merchandise is wonderful and beautifully displayed.

PROS: Wonderful merchandise
CONS: Need more sales help

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.

I rate this store very good because of the fancy decor and elegant atmosphere. You can't help but be swept up in the New York style. The clothing is geared toward older, more affluent women as you will be overwhelmed by the sheer amount of sequins on everyday wear, gaudy jewelry and the "sales" which knock a few dollars off here and there but largely leave everything out of the average person's budget.

PROS: Decor and style
CONS: Price

4
★★★★☆

I rate this store very good because of the fancy decor and elegant atmosphere. You can't help but be swept up in the New York style. The clothing is geared toward older, more affluent women as you will be overwhelmed by the sheer amount of sequins on everyday wear, gaudy jewelry and the "sales" which knock a few dollars off here and there but largely leave everything out of the average person's budget.

PROS: Decor and style
CONS: Price

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.

I've never had a bad experience at Bergdorf's - the staff are friendly and helpful, and the selection of merchandise is the finest that money can buy. Of course, that means that a lot of things there are VERY expensive. Imagine the top 25% of a typical Neiman's or Saks store, expanded to fill up two buildings.

Strangely, the stemware I nearly bought at Macy's was $5 less at Bergdorf's! An elegant environment and doting service for a lower price!

2
★★★★★

I've never had a bad experience at Bergdorf's - the staff are friendly and helpful, and the selection of merchandise is the finest that money can buy. Of course, that means that a lot of things there are VERY expensive. Imagine the top 25% of a typical Neiman's or Saks store, expanded to fill up two buildings.

Strangely, the stemware I nearly bought at Macy's was $5 less at Bergdorf's! An elegant environment and doting service for a lower price!

Pros: Unique selection, Helpful staff

Cons: High-end prices

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Overall this store has little appeal to me, with unhip hip clothing and poor service. I was looking for a new cologne and stumbled into the cologne section. When the sales person asked me to smell a scent i did and told him that i didnt enjoy it. He informed me that i didnt enjoy it because i was untrained and that since he worked at the store and "did this for a living" he knew what was best and i should buy that cologne regardless.....what a place

1
★★★☆☆

Overall this store has little appeal to me, with unhip hip clothing and poor service. I was looking for a new cologne and stumbled into the cologne section. When the sales person asked me to smell a scent i did and told him that i didnt enjoy it. He informed me that i didnt enjoy it because i was untrained and that since he worked at the store and "did this for a living" he knew what was best and i should buy that cologne regardless.....what a place

Cons: , Service, Service

.

I really wanted to like this store, but unfortunately their service left a lot to be desired. I wanted to try on a bracelet on the first floor and had to wait quite a while before anybody would help me. When an associate did finally come over she pretty much took the bracelet out and threw it on the counter at me. Horrible attitude. Downstairs in the cosmetics dept. the ladies were a bit pushy. Overall a letdown. You're better off at Barneys.

1
★★★☆☆

I really wanted to like this store, but unfortunately their service left a lot to be desired. I wanted to try on a bracelet on the first floor and had to wait quite a while before anybody would help me. When an associate did finally come over she pretty much took the bracelet out and threw it on the counter at me. Horrible attitude. Downstairs in the cosmetics dept. the ladies were a bit pushy. Overall a letdown. You're better off at Barneys.

Pros: convenient hours, lots of makeup brands

Cons: , pushy sales staff, crowded store

.

I've gone to all the other hip nail salons (Rescue, Jin Soon, Acqua) but Buff Spa (the name of the nail salon at Bergdorf) is the top of the line. Be prepared to drop at LEAST $60 on a pedicure. My fabulous pedicure lasted me a loooong time though, and looked fantastic.

2
★★★★★

I've gone to all the other hip nail salons (Rescue, Jin Soon, Acqua) but Buff Spa (the name of the nail salon at Bergdorf) is the top of the line. Be prepared to drop at LEAST $60 on a pedicure. My fabulous pedicure lasted me a loooong time though, and looked fantastic.

Pros: Quality of service, Environment

Cons: Expensive

.

The staff was unpretentious and always smiling, offering to help in any way. Even though I was just a browser for the day, I enjoyed my trip. However, I did find that the Mac staff was extremely pushy and was offended at "fat people" comments made by a saleswoman to a very thin and wealthy (buying) customer in the Marc Jacobs boutique. That aside, I highly recommend this store to any visitor.

2
★★★★★

The staff was unpretentious and always smiling, offering to help in any way. Even though I was just a browser for the day, I enjoyed my trip. However, I did find that the Mac staff was extremely pushy and was offended at "fat people" comments made by a saleswoman to a very thin and wealthy (buying) customer in the Marc Jacobs boutique. That aside, I highly recommend this store to any visitor.

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Very friendly and helpful sales on the cosmetics floor. Would be perfect if they have more salon type services like those in Bloomingdale's.

2
★★★★★

Very friendly and helpful sales on the cosmetics floor. Would be perfect if they have more salon type services like those in Bloomingdale's.

Pros: Many highend product

Cons: Crowded jewelry floor, More food variety res, add massage/salon svc

.

Bergdorf Goodman is such a wonderful department store that I feel it's hard for any others to compete. The selection of goods is upscale and expensive, but if this is what you like, then this is where you should shop. The building is beautiful as is the inside. The cafe On Five is delicious and the gotham salad is the thing to get. The sales people are courteous and helpful and the merchandise is always orderly and clean. The new shoe dept and the beauty floor are some of the best in the city!

2
★★★★★

Bergdorf Goodman is such a wonderful department store that I feel it's hard for any others to compete. The selection of goods is upscale and expensive, but if this is what you like, then this is where you should shop. The building is beautiful as is the inside. The cafe On Five is delicious and the gotham salad is the thing to get. The sales people are courteous and helpful and the merchandise is always orderly and clean. The new shoe dept and the beauty floor are some of the best in the city!

Pros: Beautiful, historic

Cons: Expensive

.

Without a doubt the best shopping experience in NYC. Afterall it's where Charlotte had her wedding list in Sex and the city!

2
★★★★★

Without a doubt the best shopping experience in NYC. Afterall it's where Charlotte had her wedding list in Sex and the city!

.

Cosmetics department very calming and nice staff is really helpful.

2
★★★★★

Cosmetics department very calming and nice staff is really helpful.

.

I had a shampoo and set by Zack one afternoon and was told all weekend that my hair looked great. I never had to comb it once the entire weekend. Needless to say, I hated having to wash it four days later because it would never look that good again. Call for Zack when in NYC at BG if you want your hair to look fantastic. WHo cares about the cost. It was expensive but worth it.

2
★★★★★

I had a shampoo and set by Zack one afternoon and was told all weekend that my hair looked great. I never had to comb it once the entire weekend. Needless to say, I hated having to wash it four days later because it would never look that good again. Call for Zack when in NYC at BG if you want your hair to look fantastic. WHo cares about the cost. It was expensive but worth it.

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That this men's emporium carried quality, up-to-date it unquestionable; prices, however, can bring you to your knees.

I don't know who shops here. They likely arrive in a chauffered limo.

2
★★★★☆

That this men's emporium carried quality, up-to-date it unquestionable; prices, however, can bring you to your knees.

I don't know who shops here. They likely arrive in a chauffered limo.

 

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