Land Rover Nashville

★★★★★
  • 3 Cadillac Dr

    Brentwood, TN 37027

    Map & Directions
  • 615-986-6000

Automotive

Automotive
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4.75 8
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Is it just me or does everyone in this building have an attitude?? The parts manager, Paul has no idea how anything works on a Landrover. The guy did not even know how to prop my hood up and told me I needed a technician to just take my

3
★★★★★

Is it just me or does everyone in this building have an attitude?? The parts manager, Paul has no idea how anything works on a Landrover. The guy did not even know how to prop my hood up and told me I needed a technician to just take my

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I have owned 8 Land Rovers. Each one better than the other - and the service couldn't be better. Thank you!!!

3
★★★★★

I have owned 8 Land Rovers. Each one better than the other - and the service couldn't be better. Thank you!!!

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If I had any one word for the staff at Land Rover Nashville it would be family. From the moment I stepped foot across the threshold into the showroom I was immediately given the impression of family. I know they saw me when I walked in

3
★★★★★

If I had any one word for the staff at Land Rover Nashville it would be family. From the moment I stepped foot across the threshold into the showroom I was immediately given the impression of family. I know they saw me when I walked in

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great store with great employees and fun things to do always honest and straight forward

3
★★★★★

great store with great employees and fun things to do always honest and straight forward

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From the very first Land Rover we purchased, Land Rover Nashville has gone above and beyond any other car buying experience. We have purchased three vehicles from the dealership and will go no where else to purchase a vehicle. The

3
★★★★★

From the very first Land Rover we purchased, Land Rover Nashville has gone above and beyond any other car buying experience. We have purchased three vehicles from the dealership and will go no where else to purchase a vehicle. The

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Stay away from the service department. They will purposely ruin your car to make you return more often to make more money. They are shady, especially the service manager, Kevin. STAY FAR AWAY! I don't want to give too many details just

3
★★★★★

Stay away from the service department. They will purposely ruin your car to make you return more often to make more money. They are shady, especially the service manager, Kevin. STAY FAR AWAY! I don't want to give too many details just

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Lets just say that I have seen many events that have taken place where customers pay cash for parts and even Range Rovers and there are two employees that will keep the cash and scam the customer. One event involves a man that paid for a Range Rover by Check. Then the sales associate asked him to bring cash to speed up the process. He did and it was never turned into the dealership by the sales associate. This caused the entire company to have a no personal check policy. Well, that just lead to more theft. Another customer came in and was told to pay cash that checks were not accepted. The salesperson went to his home and picked up the Cash. He never turned it in and the Range Rover was reported stolen and customer was arrested. Shocking but very true. Never pay cash to this place ever!

0
★☆☆☆☆

Lets just say that I have seen many events that have taken place where customers pay cash for parts and even Range Rovers and there are two employees that will keep the cash and scam the customer. One event involves a man that paid for a Range Rover by Check. Then the sales associate asked him to bring cash to speed up the process. He did and it was never turned into the dealership by the sales associate. This caused the entire company to have a no personal check policy. Well, that just lead to more theft. Another customer came in and was told to pay cash that checks were not accepted. The salesperson went to his home and picked up the Cash. He never turned it in and the Range Rover was reported stolen and customer was arrested. Shocking but very true. Never pay cash to this place ever!

Pros: NONE

Cons: THIEFS WORK THERE

.

I am basing this review on my own personal experience, and though I'm sure there are great service techs and other employees of Land Rover Nashville, my last experience has prompted me to write this warning. My 2002 Freelander has had numerous problems. In January, I brought it in for service for several issues, one of which was the fact that the car overheated and appeared to be leaking coolant. After dropping my car off for a scheduled appointment time on Wednesday, by Monday I had still never heard a thing back even on its diagnosed problem. I had to call myself, and "Kevin" mentioned a few of the other issues but not the overheating/coolant problem. When I mentioned this, he seemed as if he'd forgotten to even look at the problem. He later called me to tell me that the thermostat itself was broken and had been replaced so that I could pick up my car. I picked up my car, and it continued to overheat and leak coolant and eventually just died completely. I had it towed to a non-Landrover mechanic, who could not even get the car to start and said there was fluid leaking from the main gasket. I finally took a look at my service ticket from LR in Jan, and saw in fine print that "thermostat replaced but it continues to leak coolant. This could mean engine failure . . .which could be a problem in the near future." I'm responsible for not reading the fine print, but Kevin told me the problem was the thermostat and it had been fixed. PERIOD! So, instead of my being able to sell the car when it was running for some sort of money, I'll now be lucky to sell it for scraps since it would cost more to get it running than the car is worth. I would never drive a Land Rover again, and if you have one, I'd suggest taking it to AutoTech for service.

0
★☆☆☆☆

I am basing this review on my own personal experience, and though I'm sure there are great service techs and other employees of Land Rover Nashville, my last experience has prompted me to write this warning. My 2002 Freelander has had numerous problems. In January, I brought it in for service for several issues, one of which was the fact that the car overheated and appeared to be leaking coolant. After dropping my car off for a scheduled appointment time on Wednesday, by Monday I had still never heard a thing back even on its diagnosed problem. I had to call myself, and "Kevin" mentioned a few of the other issues but not the overheating/coolant problem. When I mentioned this, he seemed as if he'd forgotten to even look at the problem. He later called me to tell me that the thermostat itself was broken and had been replaced so that I could pick up my car. I picked up my car, and it continued to overheat and leak coolant and eventually just died completely. I had it towed to a non-Landrover mechanic, who could not even get the car to start and said there was fluid leaking from the main gasket. I finally took a look at my service ticket from LR in Jan, and saw in fine print that "thermostat replaced but it continues to leak coolant. This could mean engine failure . . .which could be a problem in the near future." I'm responsible for not reading the fine print, but Kevin told me the problem was the thermostat and it had been fixed. PERIOD! So, instead of my being able to sell the car when it was running for some sort of money, I'll now be lucky to sell it for scraps since it would cost more to get it running than the car is worth. I would never drive a Land Rover again, and if you have one, I'd suggest taking it to AutoTech for service.

Cons: Dishonesty, doesn't fix your car's problem

 

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