Obstetric & Gynecologic Affiliates of Katy

★★☆☆☆
  • 23920 Katy Freeway, #440

    Katy, TX 77494

    Map & Directions
  • 281-392-2266

About Obstetric & Gynecologic Affiliates of Katy

Categories
  • Ob-Gyn
  • Women's Health Services
Hours
Monday: 08:00 AM - 05:00 PM
Tuesday: 08:00 AM - 05:00 PM
Wednesday: 08:00 AM - 05:00 PM
Thursday: 08:00 AM - 05:00 PM
Friday: 08:00 AM - 05:00 PM
Saturday: Closed
Sunday: Closed

Health & Medical

Health & Medical
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2.0 3
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I had to wait 3 weeks to get a "NEW PATIENT" appointment. Then, I was called the day before and threatened with a $25.00 fee for no show (even I showed up but was late). This set the stage for me to download all of my paperwork ahead of time and get there 15 mins early to my early time. I was ready at the early time 8:45 am for a 9:00 am appointment. I was left to wait until 9:40 am when I saw the assistant. (not a PA) I asked her if they had forgotten me, she never apologized and got defensive. "We never forget anyone here"
Then she immediately got mad at me for locking up the computer for a new password for my patient profile. She asked personal questions and being hispanic seemed genuinely dismayed at my never having had children. As if I were to blame. She asked me twice, "No children?" I waited for the Dr. who arrived at 10:00 am, mostly typed into her laptop and spoke condescendingly to me about my HRT / Cancer causing questions. She left me after 10 minutes. I was then left to wait on the office staff to process the last of my paperwork. By this time, I was way past patient.
I asked for a release and sum total and walked to the front desk.
The receptionist couldn't answer any of my questions and I was followed by another woman who kept asking me what my problem was and commanded rudely for me to "CALM DOWN". She asked me what I wanted and I said for a receipt and a call for my prescription. She couldn't provide either because it wasn't her area. I left in a hurry. I was told the wrong pharmacy and called back to the office and was not given either an accurate phone # or address at all. I spent another hour looking for the pharmacy (which was specialized for compounding). I will never return to this OB/GYN office. No one apologized for the lateness, rudeness, or general laziness of almost every person I encountered. I got only defensiveness and excuses.

1
★☆☆☆☆

I had to wait 3 weeks to get a "NEW PATIENT" appointment. Then, I was called the day before and threatened with a $25.00 fee for no show (even I showed up but was late). This set the stage for me to download all of my paperwork ahead of time and get there 15 mins early to my early time. I was ready at the early time 8:45 am for a 9:00 am appointment. I was left to wait until 9:40 am when I saw the assistant. (not a PA) I asked her if they had forgotten me, she never apologized and got defensive. "We never forget anyone here"
Then she immediately got mad at me for locking up the computer for a new password for my patient profile. She asked personal questions and being hispanic seemed genuinely dismayed at my never having had children. As if I were to blame. She asked me twice, "No children?" I waited for the Dr. who arrived at 10:00 am, mostly typed into her laptop and spoke condescendingly to me about my HRT / Cancer causing questions. She left me after 10 minutes. I was then left to wait on the office staff to process the last of my paperwork. By this time, I was way past patient.
I asked for a release and sum total and walked to the front desk.
The receptionist couldn't answer any of my questions and I was followed by another woman who kept asking me what my problem was and commanded rudely for me to "CALM DOWN". She asked me what I wanted and I said for a receipt and a call for my prescription. She couldn't provide either because it wasn't her area. I left in a hurry. I was told the wrong pharmacy and called back to the office and was not given either an accurate phone # or address at all. I spent another hour looking for the pharmacy (which was specialized for compounding). I will never return to this OB/GYN office. No one apologized for the lateness, rudeness, or general laziness of almost every person I encountered. I got only defensiveness and excuses.

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If you are looking for good service and professionalism do NOT go to this clinic ever. They are unprofessional, rude, and arrogant. Worst experience of my life.

1
★☆☆☆☆

If you are looking for good service and professionalism do NOT go to this clinic ever. They are unprofessional, rude, and arrogant. Worst experience of my life.

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I have been seeing Dr.Lin for 4 years now and have nothing but wonderful things to say about her and her staff. The wait time is minimal compared to other doctor's offices. And they have on call doctor available 24 hours. Convenient location. It is nice to hear contemporary christian music on speakers thru out the office. The billing staff is phenominal when it comes to changing insurances as well.

PROS: Nice atmosphere, Caring, sensitive doctors who really listen to you.
CONS:

4
★★★★☆

I have been seeing Dr.Lin for 4 years now and have nothing but wonderful things to say about her and her staff. The wait time is minimal compared to other doctor's offices. And they have on call doctor available 24 hours. Convenient location. It is nice to hear contemporary christian music on speakers thru out the office. The billing staff is phenominal when it comes to changing insurances as well.

PROS: Nice atmosphere, Caring, sensitive doctors who really listen to you.
CONS:

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