South Katy Medical Clinic

★★☆☆☆

About South Katy Medical Clinic

Categories
  • Doctors
  • Internal Medicine Doctors
  • Surgeons
  • Sleep Therapy

Health & Medical

Health & Medical
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I love Dr. Kendall and his staff. They have been thorough with my medical care and that of my husband. Due to Dr. Kendall's thoroughness he caught my husband's leukemia at stage 0. I am very impressed with him and his staff. They return my phone calls usually within the same business day and are always helpful in answer questions about our medications, etc.

5
★★★★★

I love Dr. Kendall and his staff. They have been thorough with my medical care and that of my husband. Due to Dr. Kendall's thoroughness he caught my husband's leukemia at stage 0. I am very impressed with him and his staff. They return my phone calls usually within the same business day and are always helpful in answer questions about our medications, etc.

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This office will not return your calls!! I simply needed to have a prescription pre-authorized by my insurance company. I called on four separate occasions to have them process this request by the pharmacy. They stated that they had not received any such request. Why would my pharmacy lie?? They want my business. Dr. Kendall had already received my money. Still, 13 days later and out of medications, I do not have an authorization for my medications. My only option at this point is to pay out of pocket for my medication which I should not have to do if Dr. Kendall's office would take 5 minutes out of their day to process this for me. They have definitely lost a patient forever. I agree with the other post...they MAKE you scheduled follow up appointments - even if your results are normal. The lack of professionalism is sad.

1
★☆☆☆☆

This office will not return your calls!! I simply needed to have a prescription pre-authorized by my insurance company. I called on four separate occasions to have them process this request by the pharmacy. They stated that they had not received any such request. Why would my pharmacy lie?? They want my business. Dr. Kendall had already received my money. Still, 13 days later and out of medications, I do not have an authorization for my medications. My only option at this point is to pay out of pocket for my medication which I should not have to do if Dr. Kendall's office would take 5 minutes out of their day to process this for me. They have definitely lost a patient forever. I agree with the other post...they MAKE you scheduled follow up appointments - even if your results are normal. The lack of professionalism is sad.

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Beware if you overpay for office visits or services, we have called and visited Dr. Kendall's office for months trying to get this resolved. We have left 6 messages for the office manager, and 2 for the doctor with no response.

They also schedule follow-up visits for no apparent reason other than to charge you for another visit. Went in for an annual physical, lab work came back fine, but they still scheduled me for an office visit 2 months later!?! When I returned for the office visit, no one could tell me why I needed the follow-up visit. Then, they tried to schedule ANOTHER follow-up visit!

More complaints, but this should be sufficient to show you should not use Dr. Kendall at South Katy Medical Clinic for primary care.

J. Adams
Katy, TX

1
★☆☆☆☆

Beware if you overpay for office visits or services, we have called and visited Dr. Kendall's office for months trying to get this resolved. We have left 6 messages for the office manager, and 2 for the doctor with no response.

They also schedule follow-up visits for no apparent reason other than to charge you for another visit. Went in for an annual physical, lab work came back fine, but they still scheduled me for an office visit 2 months later!?! When I returned for the office visit, no one could tell me why I needed the follow-up visit. Then, they tried to schedule ANOTHER follow-up visit!

More complaints, but this should be sufficient to show you should not use Dr. Kendall at South Katy Medical Clinic for primary care.

J. Adams
Katy, TX

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