Emmons Motor Co

★★★★★

About Emmons Motor Co

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Big disapointment! Made a mistake by buying a 2001 Jeep Grand Cherokee and was led to believe the vehicle was "checked out". Really? In less than than six months I have had to replace: brakes, pads AND rotors, AC leaked, and now the best;

3
★★★★★

Big disapointment! Made a mistake by buying a 2001 Jeep Grand Cherokee and was led to believe the vehicle was "checked out". Really? In less than than six months I have had to replace: brakes, pads AND rotors, AC leaked, and now the best;

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IN RESPONSE TO: Mandy R.'s post dated Nov. 28, 2012\r
\r
You stated in your post that you had previously worked for a "...well known dealership for several years." Great! Then you should know that in addition to the price of a vehicle

3
★★★★★

IN RESPONSE TO: Mandy R.'s post dated Nov. 28, 2012\r
\r
You stated in your post that you had previously worked for a "...well known dealership for several years." Great! Then you should know that in addition to the price of a vehicle

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I went in to the dealership to purchase a vehicle that I had already test driven and paid for a vehicle maintenance inspection on. An Authorized Dealership Representative and I both signed a Retail Purchase Agreement, which states on the

3
★★★★★

I went in to the dealership to purchase a vehicle that I had already test driven and paid for a vehicle maintenance inspection on. An Authorized Dealership Representative and I both signed a Retail Purchase Agreement, which states on the

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Very Disappointed! I drove over an hour to look at a car at this dealership. I left feeling taken, and I'm not an inexperienced purchaser (having worked for a well known dealership for several years).The car was as expected but the price

3
★★★★★

Very Disappointed! I drove over an hour to look at a car at this dealership. I left feeling taken, and I'm not an inexperienced purchaser (having worked for a well known dealership for several years).The car was as expected but the price

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For the 2nd time in as many years, we recently purchased another vehicle through Emmons as after our first experience I was ready to return. Justin continues to be very professional and again delivered us a very well maintained vehicle,

3
★★★★★

For the 2nd time in as many years, we recently purchased another vehicle through Emmons as after our first experience I was ready to return. Justin continues to be very professional and again delivered us a very well maintained vehicle,

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Got a car from Emmons last week and it was an AWESOME experience. Justin was attentive and walked me through the whole process. I would strongly recommend using Emmons!!!

3
★★★★★

Got a car from Emmons last week and it was an AWESOME experience. Justin was attentive and walked me through the whole process. I would strongly recommend using Emmons!!!

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Excellent experience. Justin was my salesman. He went above and beyond to make sure my long distance buying experience was hassle free and quick. I flew in from Arkansas on Friday. Justin picked me up from my hotel the following morning. As soon as I saw the car I knew this was going to be a good transaction. Justin had described it to me over the phone and went through every crack while I drilled him with question after question. Knowing that I would be traveling back to Memphis, some 550 miles alone, he had the service guys take another look at the car and personally inspected it himself along with them. The trip back to Memphis was uneventful, that God! The car is exactly what I was looking for in a 96 Toyota Camry. If ever I'm in the market for another used car, or any of my friends are, I will surely come back to Emmons for a great deal, awesome car and an overall positive buying experince. Highly recommend!

5
★★★★★

Excellent experience. Justin was my salesman. He went above and beyond to make sure my long distance buying experience was hassle free and quick. I flew in from Arkansas on Friday. Justin picked me up from my hotel the following morning. As soon as I saw the car I knew this was going to be a good transaction. Justin had described it to me over the phone and went through every crack while I drilled him with question after question. Knowing that I would be traveling back to Memphis, some 550 miles alone, he had the service guys take another look at the car and personally inspected it himself along with them. The trip back to Memphis was uneventful, that God! The car is exactly what I was looking for in a 96 Toyota Camry. If ever I'm in the market for another used car, or any of my friends are, I will surely come back to Emmons for a great deal, awesome car and an overall positive buying experince. Highly recommend!

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.

I just bought a car from Emmons this past weekend (6/23/12) and I must say it was the best car buying experience I have ever had. Ive purchased five brand new cars in my lifetime and this experience far exceeds any of those experiences.

3
★★★★★

I just bought a car from Emmons this past weekend (6/23/12) and I must say it was the best car buying experience I have ever had. Ive purchased five brand new cars in my lifetime and this experience far exceeds any of those experiences.

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Hi, I have now bought 2 cars (a Volkswagen and an Expedition) from Emmons in a period of 3 years. I have been impressed with their inventory, professionalism, and prices. the salesman that I have worked with both times is Justin Braley. He

3
★★★★★

Hi, I have now bought 2 cars (a Volkswagen and an Expedition) from Emmons in a period of 3 years. I have been impressed with their inventory, professionalism, and prices. the salesman that I have worked with both times is Justin Braley. He

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Terry,\r
\r
Just in case you need assistance in obtaining the contact information to the Houston BBB, I will gladly provide the telephone number for you. \r
\r
713-868-9500 or 877-468-9222\r
\r
I tried to list the website but Citysearch

3
★★★★★

Terry,\r
\r
Just in case you need assistance in obtaining the contact information to the Houston BBB, I will gladly provide the telephone number for you. \r
\r
713-868-9500 or 877-468-9222\r
\r
I tried to list the website but Citysearch

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To refer to me as "Tiger Woods" and arrogant is assanine!! YOU had plenty of opportunities to make this situation right and you failed at every opportunity. There are very foolish people in this world and as long as they exist, you will be

3
★★★★★

To refer to me as "Tiger Woods" and arrogant is assanine!! YOU had plenty of opportunities to make this situation right and you failed at every opportunity. There are very foolish people in this world and as long as they exist, you will be

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An important note: After I discovered that Terry Simien had posted his review and it CLEARLY did not reflect what actually happened, I asked him that he either edit his review by giving the FULL STORY or delete it. He said he would do one

3
★★★★★

An important note: After I discovered that Terry Simien had posted his review and it CLEARLY did not reflect what actually happened, I asked him that he either edit his review by giving the FULL STORY or delete it. He said he would do one

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2012 marks the 40th year for our family dealership. Over the years we have sold tens of thousands of pre-owned vehicles. From time to time when an issue comes up, we do our very best to resolve it with our customers. There was nothing

3
★★★★★

2012 marks the 40th year for our family dealership. Over the years we have sold tens of thousands of pre-owned vehicles. From time to time when an issue comes up, we do our very best to resolve it with our customers. There was nothing

.

This response is directed to Terry Simien who posted his review on 3/23/2012 and all other potential Emmons Motor Company customers. Mr. Simien did not give a full explanation of events that had transpired throughout the course of

3
★★★★★

This response is directed to Terry Simien who posted his review on 3/23/2012 and all other potential Emmons Motor Company customers. Mr. Simien did not give a full explanation of events that had transpired throughout the course of

.

(This response was posted in November 2010 on "Yahoo Reviews" and copied and pasted here to address the post on "City Search.") \r
Let me preface this response to Frank's review by saying that our sales staff failed miserably. Although

3
★★★★★

(This response was posted in November 2010 on "Yahoo Reviews" and copied and pasted here to address the post on "City Search.") \r
Let me preface this response to Frank's review by saying that our sales staff failed miserably. Although

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Several weeks ago I was browsing the internet looking for a used BMW X5. I finally came across a white one on Autotrader and the dealer was Emmons Motor Co. I started dealings with one of the sales reps, Colin, who started out very

3
★★★★★

Several weeks ago I was browsing the internet looking for a used BMW X5. I finally came across a white one on Autotrader and the dealer was Emmons Motor Co. I started dealings with one of the sales reps, Colin, who started out very

.

We have bought 2 cars from Emmons. They are busy every time we go there. I keep seeing negative posts about the small waiting room and not enough sales people and it takes a long time to get attention there, ect.......... If you want the

3
★★★★★

We have bought 2 cars from Emmons. They are busy every time we go there. I keep seeing negative posts about the small waiting room and not enough sales people and it takes a long time to get attention there, ect.......... If you want the

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This place does not even deserve one star, but I have no choice. I was interested in a 2003 mustang cobra that looked flawless from appearance back in the middle of Oct. 2010 and met with one of the sales goons from Emmons (Alex). When I

3
★★★★★

This place does not even deserve one star, but I have no choice. I was interested in a 2003 mustang cobra that looked flawless from appearance back in the middle of Oct. 2010 and met with one of the sales goons from Emmons (Alex). When I

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This is the only place I would buy a used car - I purchased a car form them it was covered under a warrenty we had problems they declared bankruptcy; - We contacted Emmons / Emmons found a relacement engine at their cost had their service people install at cost - This was not their problem but they helped .This is a stand up company

5
★★★★★

This is the only place I would buy a used car - I purchased a car form them it was covered under a warrenty we had problems they declared bankruptcy; - We contacted Emmons / Emmons found a relacement engine at their cost had their service people install at cost - This was not their problem but they helped .This is a stand up company

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These guys are by far the worst dealership I have ever tried doing business with. Poor customer service, under staffed, cheap bastards, rude and they just dont give a damn about you and how long you wait. I found a truck I have been

3
★★★★★

These guys are by far the worst dealership I have ever tried doing business with. Poor customer service, under staffed, cheap bastards, rude and they just dont give a damn about you and how long you wait. I found a truck I have been

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Emmons is the opposite of any typical used car dealership there is. (VERY long review... Sorry!!)

We were just transferred to Houston for work and were suddenly burdened with the horrible task of having to buy a car. We decided on a used

3
★★★★★

Emmons is the opposite of any typical used car dealership there is. (VERY long review... Sorry!!)

We were just transferred to Houston for work and were suddenly burdened with the horrible task of having to buy a car. We decided on a used

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I would like to commend the Emmons Motor Company for their quality cars, and excellent service. After literally months of searching, I found Emmons to have the best price and condition on the Honda Pilot that I wanted. Not finding any good options in Missouri where we live, I looked at wholesale dealers in Kansas City, Dallas, Atlanta, Houston, etc. Emmons has a great selection of quality vehicles and really know their business.
I have seen other reviewers complain about the lack of attention they receive when they show up on the lot without an appointment. This is actually one thing that I appreciated about their business. Their salespeople are busy working, selling cars, unlike other dealers where the salespeople are sitting around. If you want your salesman to jump up and serve you cookies and coffee when you walk through the door, go to one of the other overpriced dealers. But if you are serious about getting a good deal on a quality car, find a dealer like Emmons who sells a large volume of cars at wholesale prices.
Emmons excellent service was my main motivation for posting a positive review. In addition to picking me up at the airport when I flew down to pick up my Pilot, they also covered some minor repair costs (oil plug and brake rotor turn) after I got it home. I was very pleased with how reasonable the owner, Gary Emmons, was in this matter, and have referred my family to his business. I hope they continue to do well and choose not to participate in the recession.

C Jones, Joplin, MO

2
★★★★★

I would like to commend the Emmons Motor Company for their quality cars, and excellent service. After literally months of searching, I found Emmons to have the best price and condition on the Honda Pilot that I wanted. Not finding any good options in Missouri where we live, I looked at wholesale dealers in Kansas City, Dallas, Atlanta, Houston, etc. Emmons has a great selection of quality vehicles and really know their business.
I have seen other reviewers complain about the lack of attention they receive when they show up on the lot without an appointment. This is actually one thing that I appreciated about their business. Their salespeople are busy working, selling cars, unlike other dealers where the salespeople are sitting around. If you want your salesman to jump up and serve you cookies and coffee when you walk through the door, go to one of the other overpriced dealers. But if you are serious about getting a good deal on a quality car, find a dealer like Emmons who sells a large volume of cars at wholesale prices.
Emmons excellent service was my main motivation for posting a positive review. In addition to picking me up at the airport when I flew down to pick up my Pilot, they also covered some minor repair costs (oil plug and brake rotor turn) after I got it home. I was very pleased with how reasonable the owner, Gary Emmons, was in this matter, and have referred my family to his business. I hope they continue to do well and choose not to participate in the recession.

C Jones, Joplin, MO

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After reading the negative review, I felt obligated to respond with the OTHER SIDE of the story. I explained to Tigran Matinayn that at the time of our phone conversation which lasted for approximately 45 minutes, there was a couple here at the dealership inquiring about the very same vehicle he was interested in. I made it very clear that they appeared to be extremely serious and were to be back the following day. He had offerred to send a deposit check via Fed-Ex. I told him that would be acceptable BUT with the exception that if the customer returned the following day to purchase the vehicle and I DID NOT have the deposit check in hand, I would NOT be able to hold the vehicle for him. He understood. The next day came and sure enough the customers from the previous day returned with payment in hand. I called Mr. Matinayn and told him that I would not be able to hold the vehicle for him and this is when he became abrasive. He couldn't understand why Fed-Ex had not delivered his deposit check at this point in the day (it was about 11:30am), when he had marked it for "early delivery". He hung up the phone with me and called Fed-Ex. He was informed by an employee of Fed-Ex that there WAS in fact a delay in the delivery of his envelope due to abnormally bad weather in the Mid-West area of the United States. He then called me back and began to explain all of this to me. I told him that I certainly understood his misfortune, but I had to sell it to the customers who were here at the dealership. He didn't agree with my decision then and clearly still didn't at the time he posted his experience on the internet.
-Gary Emmons

2
★★★★★

After reading the negative review, I felt obligated to respond with the OTHER SIDE of the story. I explained to Tigran Matinayn that at the time of our phone conversation which lasted for approximately 45 minutes, there was a couple here at the dealership inquiring about the very same vehicle he was interested in. I made it very clear that they appeared to be extremely serious and were to be back the following day. He had offerred to send a deposit check via Fed-Ex. I told him that would be acceptable BUT with the exception that if the customer returned the following day to purchase the vehicle and I DID NOT have the deposit check in hand, I would NOT be able to hold the vehicle for him. He understood. The next day came and sure enough the customers from the previous day returned with payment in hand. I called Mr. Matinayn and told him that I would not be able to hold the vehicle for him and this is when he became abrasive. He couldn't understand why Fed-Ex had not delivered his deposit check at this point in the day (it was about 11:30am), when he had marked it for "early delivery". He hung up the phone with me and called Fed-Ex. He was informed by an employee of Fed-Ex that there WAS in fact a delay in the delivery of his envelope due to abnormally bad weather in the Mid-West area of the United States. He then called me back and began to explain all of this to me. I told him that I certainly understood his misfortune, but I had to sell it to the customers who were here at the dealership. He didn't agree with my decision then and clearly still didn't at the time he posted his experience on the internet.
-Gary Emmons

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I just did business (again, now three cars) with Emmons Motor Company, assisted by a very helpful young man, Jamie Ford. I found the experience to be one with low (no) pressure and a very positive outcome. I drove four of their cars before decision time.

The 04 Infiniti I purchased was priced fairly (below bluebook), clean and well kept. New tires were on the vehicle, eliminating just one more potential hassle I've found with other dealers. The car I picked out has a minor hood alignment problem noticed before purchase and Jamie arranged to have to hood problem corrected in a timely fashion at no additional charge to me. The car was ready when promised and there were no surprises at the 'closing desk'.
My search for a car for business was filled with much internet research and only Emmons had multiple choices in my price range on one lot. This allowed me to shop in one place, saving me valuable time. I will do business with them again. Thanks Jamie and Emmons for a great car shopping experience.

5
★★★★★

I just did business (again, now three cars) with Emmons Motor Company, assisted by a very helpful young man, Jamie Ford. I found the experience to be one with low (no) pressure and a very positive outcome. I drove four of their cars before decision time.

The 04 Infiniti I purchased was priced fairly (below bluebook), clean and well kept. New tires were on the vehicle, eliminating just one more potential hassle I've found with other dealers. The car I picked out has a minor hood alignment problem noticed before purchase and Jamie arranged to have to hood problem corrected in a timely fashion at no additional charge to me. The car was ready when promised and there were no surprises at the 'closing desk'.
My search for a car for business was filled with much internet research and only Emmons had multiple choices in my price range on one lot. This allowed me to shop in one place, saving me valuable time. I will do business with them again. Thanks Jamie and Emmons for a great car shopping experience.

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I was interested to purchase a vehicle for them and spoke to Gary Emmons, who is a complete jerk!! I made a verbal agreement with him and sent my$2,000 deposit check to him on the same day. He promised that he was not going to sale the car. The next day he sold the car to someone else, idiot!
I was very serious about purchasing this vehicle. I can??t believe there are so many reviews about this dealership. I would never recommend this place to anyone! I feel like I was cheated! They handle their business in very unethical and unprofessional way!!!

0
★☆☆☆☆

I was interested to purchase a vehicle for them and spoke to Gary Emmons, who is a complete jerk!! I made a verbal agreement with him and sent my$2,000 deposit check to him on the same day. He promised that he was not going to sale the car. The next day he sold the car to someone else, idiot!
I was very serious about purchasing this vehicle. I can??t believe there are so many reviews about this dealership. I would never recommend this place to anyone! I feel like I was cheated! They handle their business in very unethical and unprofessional way!!!

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i have purchased my 2005 bmw from emmons and it was a very clean car not just from the out side, it was also in very good shape mechanically. not like other used dealership that i had in the past. and once my car called in for a regular maintenance the warranty that i have purchased from them took care of everything and they were very comfortable to work with. i had the best experience in purchasing a used vehicle from them and i highly recommend any body to buy their next car from them.
and by the way they have a hot saleswomen her name is ashley... handsome ;)

5
★★★★★

i have purchased my 2005 bmw from emmons and it was a very clean car not just from the out side, it was also in very good shape mechanically. not like other used dealership that i had in the past. and once my car called in for a regular maintenance the warranty that i have purchased from them took care of everything and they were very comfortable to work with. i had the best experience in purchasing a used vehicle from them and i highly recommend any body to buy their next car from them.
and by the way they have a hot saleswomen her name is ashley... handsome ;)

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I purchased a 2004 Subaru WRX with around 95k miles from them recently after reading the reviews. They had a relaxed but helpful atmosphere. I had a check engine light come on a week or two after purchasing the car and they took care of it. I am very satisfied with my dealings with them.

5
★★★★★

I purchased a 2004 Subaru WRX with around 95k miles from them recently after reading the reviews. They had a relaxed but helpful atmosphere. I had a check engine light come on a week or two after purchasing the car and they took care of it. I am very satisfied with my dealings with them.

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I usually don't write reviews but felt this was one that was worth writing. I have purchased Used Cars before and have had the worst experience; but Emmons Motors was the best by far. The salespersons are very delightful - any minor problems I had with the purchase of a 1992 Ford Escort for my daughter back in 2007 was handled promptly and to date the car is still running good. I thank God that I came across Emmons Motors and will undoubtedly make my next purchase from them. I would highly recommend this company to anyone looking for a "First Time Vehicle" or a "Used Car"
By: Sandra H.

5
★★★★★

I usually don't write reviews but felt this was one that was worth writing. I have purchased Used Cars before and have had the worst experience; but Emmons Motors was the best by far. The salespersons are very delightful - any minor problems I had with the purchase of a 1992 Ford Escort for my daughter back in 2007 was handled promptly and to date the car is still running good. I thank God that I came across Emmons Motors and will undoubtedly make my next purchase from them. I would highly recommend this company to anyone looking for a "First Time Vehicle" or a "Used Car"
By: Sandra H.

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I recently bought an 02 used Explorer,and Emmons was great to work with. Alex Castillo was so nice and very patient I might add. He waited for my slow insurance and family. He made it very enjoyable though. He is a funny man! I would highly recommend emmons, the car came clean, nice, and was the best about having only clean titled vehicles. Thanks again.

5
★★★★★

I recently bought an 02 used Explorer,and Emmons was great to work with. Alex Castillo was so nice and very patient I might add. He waited for my slow insurance and family. He made it very enjoyable though. He is a funny man! I would highly recommend emmons, the car came clean, nice, and was the best about having only clean titled vehicles. Thanks again.

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It's like buying a vehicle from a family member. These young men go out of their way to answer all your
questions and address all your concerns. I'm retired and have bought a lot of vehicles over the years, but I
feel Emmons has a good selection of top quality cars and trucks.

Your only as good as your staff and inventory and here they have the best of both. They have the attention to detail that I really like. A first class operation, we have bought three or four vehicles and everyone of them
have been good solid vehicles.

Thanks for everything Gary, and Ashley

2
★★★★★

It's like buying a vehicle from a family member. These young men go out of their way to answer all your
questions and address all your concerns. I'm retired and have bought a lot of vehicles over the years, but I
feel Emmons has a good selection of top quality cars and trucks.

Your only as good as your staff and inventory and here they have the best of both. They have the attention to detail that I really like. A first class operation, we have bought three or four vehicles and everyone of them
have been good solid vehicles.

Thanks for everything Gary, and Ashley

Pros: Good people and good inventory

Cons: Lot is to small

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Emmons Motor Company offers a great customer service, We feel comfortable to check cars before pick the one. Our saleman is Alex Castillo . He was very enthusiastic to help customers picking the best car and doing procedure. I got a great deal on car!

2
★★★★★

Emmons Motor Company offers a great customer service, We feel comfortable to check cars before pick the one. Our saleman is Alex Castillo . He was very enthusiastic to help customers picking the best car and doing procedure. I got a great deal on car!

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I wanted to express how much I appreciated Emmons when I purchased a used car. I went to atleast 10+ dealerships and called Emmons and talked to Alex. He was so helpful in finding me exactly what I wanted and what was within my price range. He checked out the history of the car, and took care of all the details needed for me. Because of this I highly recommend both Alex and Emmons to anyone looking for a used car.

5
★★★★★

I wanted to express how much I appreciated Emmons when I purchased a used car. I went to atleast 10+ dealerships and called Emmons and talked to Alex. He was so helpful in finding me exactly what I wanted and what was within my price range. He checked out the history of the car, and took care of all the details needed for me. Because of this I highly recommend both Alex and Emmons to anyone looking for a used car.

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Emmons Motor Company makes the car buying experience a pleasant one. Unlike the high pressure you find with other dealers, that didn't exist when we bought our car. Our salesman was Alex Castillo, and I would certainly buy from them again in the future. If you're looking for a very good and very clean pre-owned car, check out what Emmons has. You won't be disappointed.

2
★★★★★

Emmons Motor Company makes the car buying experience a pleasant one. Unlike the high pressure you find with other dealers, that didn't exist when we bought our car. Our salesman was Alex Castillo, and I would certainly buy from them again in the future. If you're looking for a very good and very clean pre-owned car, check out what Emmons has. You won't be disappointed.

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I was terrified just thinking about buying a new car. No need to fear. Emmons Motor Company has great people working to please their customers. No high pressure sells there. I'm a very satisfied customer. Thanks to Justin Braly and the entire staff at Emmons Motor Company.

4
★★★★☆

I was terrified just thinking about buying a new car. No need to fear. Emmons Motor Company has great people working to please their customers. No high pressure sells there. I'm a very satisfied customer. Thanks to Justin Braly and the entire staff at Emmons Motor Company.

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This was my first experience in buying a used car since college days. After reading that Emmons is a family owned operation and had been in business for 35+ years I decided to try them out. Honestly I had anticipated a long and painful experience. My experience was quite the opposite. Their inventory is excellent in brand, age and mileage. Each vehicle is clearly marked with year and mileage. You can go online and narrow down your choices before arriving. Sam, my salesman was excellent and was willing to work with me in several areas. After (27 miles) the purchase was completed the transmission started to slip. I took the car back in the following Monday and they had the transmission rebuilt and gave me a one year warrant. This was after I has signed an as is agreement. Gary Emmons and his crew certainly understand the value of happy customers. I will certainly consider them in the future.

4
★★★★☆

This was my first experience in buying a used car since college days. After reading that Emmons is a family owned operation and had been in business for 35+ years I decided to try them out. Honestly I had anticipated a long and painful experience. My experience was quite the opposite. Their inventory is excellent in brand, age and mileage. Each vehicle is clearly marked with year and mileage. You can go online and narrow down your choices before arriving. Sam, my salesman was excellent and was willing to work with me in several areas. After (27 miles) the purchase was completed the transmission started to slip. I took the car back in the following Monday and they had the transmission rebuilt and gave me a one year warrant. This was after I has signed an as is agreement. Gary Emmons and his crew certainly understand the value of happy customers. I will certainly consider them in the future.

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.

As the title reads. In my past I have dealt with cars of all makes in several roles in the auto industry and have heard all of the stories and hardships concerning the buying of used cars. Most of the stories are typical of used car dealers being shady and just there for the sale. So my story! I began my quest for for a used car for my daughter who is away at college and needed good dependable transportation. After about two weeks of looking at literaly junk from almost every hole in the wall used car lots, I ran across Emmons. This is where the story changes. When I arrived at the lot, I was able to browse the cars and not be haggled with salesman. To be honest I got upset that noone came out to help me and I left. The next day I was rested and thought I would give them a seconf chance, especially since they had such nice vehicles so I went back. This time I went into the office and asked for a salesman who ended up being Sam Perez. Sam walked me around the lot and informed me that they were like carmax in that they were a no haggle dealer and that they had a small staff and tht he was sorry he missed me the previous day. Long story short. I ended up buying a honda civic from them. I had problems with the rear windshield leaking and felt that I was out of luck since I had signed the as is no warranty papers. When I approached the owner Gary Emmons, he was very cordual and bent over backwards to help me out. Sam was just as responsive towards my problem. These people are standup and have gained my business as a repeat customer in the future. Thanks Sam and Gary

5
★★★★★

As the title reads. In my past I have dealt with cars of all makes in several roles in the auto industry and have heard all of the stories and hardships concerning the buying of used cars. Most of the stories are typical of used car dealers being shady and just there for the sale. So my story! I began my quest for for a used car for my daughter who is away at college and needed good dependable transportation. After about two weeks of looking at literaly junk from almost every hole in the wall used car lots, I ran across Emmons. This is where the story changes. When I arrived at the lot, I was able to browse the cars and not be haggled with salesman. To be honest I got upset that noone came out to help me and I left. The next day I was rested and thought I would give them a seconf chance, especially since they had such nice vehicles so I went back. This time I went into the office and asked for a salesman who ended up being Sam Perez. Sam walked me around the lot and informed me that they were like carmax in that they were a no haggle dealer and that they had a small staff and tht he was sorry he missed me the previous day. Long story short. I ended up buying a honda civic from them. I had problems with the rear windshield leaking and felt that I was out of luck since I had signed the as is no warranty papers. When I approached the owner Gary Emmons, he was very cordual and bent over backwards to help me out. Sam was just as responsive towards my problem. These people are standup and have gained my business as a repeat customer in the future. Thanks Sam and Gary

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We bought a Nissan Altima from Emmons a few months ago. Not really a great experience. We had a major problem with the front bumper cover/grill shortly after the purchase. The whole thing fell off the car while my wife was eating lunch one day. Basic response was too bad, it wasn't broke when we sold it to you. Would not recommend this dealer to anyone.

2
★★☆☆☆

We bought a Nissan Altima from Emmons a few months ago. Not really a great experience. We had a major problem with the front bumper cover/grill shortly after the purchase. The whole thing fell off the car while my wife was eating lunch one day. Basic response was too bad, it wasn't broke when we sold it to you. Would not recommend this dealer to anyone.

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We just bought our 3rd car from Emmons! WE keep going back because we are pleased with our cars and the interest they take helping us find the right vehicle-ask for Ashley. If we need another car, we will be heading for Emmons-maybe we will get a turkey or something-Hearon family.

4
★★★★☆

We just bought our 3rd car from Emmons! WE keep going back because we are pleased with our cars and the interest they take helping us find the right vehicle-ask for Ashley. If we need another car, we will be heading for Emmons-maybe we will get a turkey or something-Hearon family.

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I went to Emmons Motor Company and presented to them what I needed and wanted to do..they gave me all the info I needed when asked questions..they didn't hound me and follow me around like I were going to steal from them...no high pressure at all..they even held the truck for me while I went elsewhere to get a quote for my truck...never blinked an eye when asked if they could do this..Emmons has been around for a very long time,I know because I grew up in the area and they have been here as long as I can remember..they talk to you as a customer and not at you like you are a moron...my salesperson was a very informed woman and she didn't have to run and ask questions, she knew the answers..I guess their specialty is how they treat people...I feel I got a great deal..and I was assured that if there were any problems to come back and talk to them...as of the sale I was now a part of the Emmons Family...they weren't dumping now that the deal has been sealed...would I recommend them...You Bet with no hesitation..If you are looking for great deals,clean vehicles,good customer service,and you want to feel comfortable...go check them out...I think you will be pleased

5
★★★★★

I went to Emmons Motor Company and presented to them what I needed and wanted to do..they gave me all the info I needed when asked questions..they didn't hound me and follow me around like I were going to steal from them...no high pressure at all..they even held the truck for me while I went elsewhere to get a quote for my truck...never blinked an eye when asked if they could do this..Emmons has been around for a very long time,I know because I grew up in the area and they have been here as long as I can remember..they talk to you as a customer and not at you like you are a moron...my salesperson was a very informed woman and she didn't have to run and ask questions, she knew the answers..I guess their specialty is how they treat people...I feel I got a great deal..and I was assured that if there were any problems to come back and talk to them...as of the sale I was now a part of the Emmons Family...they weren't dumping now that the deal has been sealed...would I recommend them...You Bet with no hesitation..If you are looking for great deals,clean vehicles,good customer service,and you want to feel comfortable...go check them out...I think you will be pleased

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I just bought my fourth car from Emmons. Every car I buy from them has been a pleasure to own. I've bought used cars from OTHER dealers that had bad AC that only seemed to work because they shoved a bunch of freon in a leaking system and a whole bunch of other problems just as sneaky as that, but at Emmons they treat me like family. John Brock has been my salesman for the last two cars I bought from there, and he is awesome. He really takes care of his customers. i just can't say enough good things about Emmons!

2
★★★★★

I just bought my fourth car from Emmons. Every car I buy from them has been a pleasure to own. I've bought used cars from OTHER dealers that had bad AC that only seemed to work because they shoved a bunch of freon in a leaking system and a whole bunch of other problems just as sneaky as that, but at Emmons they treat me like family. John Brock has been my salesman for the last two cars I bought from there, and he is awesome. He really takes care of his customers. i just can't say enough good things about Emmons!

Pros: high quality cars, good prices, great staff

Cons: they are in Pasadena (I live in Kingwood now) but they're worth the drive

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I bought a car from Emmons in February 2007, and was favorably impressed with the entire process. I am continuing to enjoy the vehicle I purchased. Because of my positive experience, my daughter also purchased a car from Emmons. There were some minor adjustments to be made, so she took the car back 2 weeks later, on a Saturday. Unfortunately, she was involved in an accident as she was returning home from Emmons. She called Emmons to let them know what had happened, and they arranged to have her car towed back to their lot. Not only that, but they contacted a body shop to arrange to have it moved there on Monday; they contacted our insurance company to help facilitate the claim processing; they contacted a rental car agency to get her into a rent car that afternoon; and to top it off, Gary Emmons himself drove my daughter to the rent car agency at Hobby Airport to pick up the rent car. He and other staff members stayed after closing time to be sure she was taken care of. In a day and age when "customer service" has all but fallen by the wayside, this entire organization from ownership to sales staff, has gone so far above and beyond, they're off the chart! Kudos especially to Justin Braly and Gary Emmons! They made my daughter and me feel they care about us not just as customers, but as people.

5
★★★★★

I bought a car from Emmons in February 2007, and was favorably impressed with the entire process. I am continuing to enjoy the vehicle I purchased. Because of my positive experience, my daughter also purchased a car from Emmons. There were some minor adjustments to be made, so she took the car back 2 weeks later, on a Saturday. Unfortunately, she was involved in an accident as she was returning home from Emmons. She called Emmons to let them know what had happened, and they arranged to have her car towed back to their lot. Not only that, but they contacted a body shop to arrange to have it moved there on Monday; they contacted our insurance company to help facilitate the claim processing; they contacted a rental car agency to get her into a rent car that afternoon; and to top it off, Gary Emmons himself drove my daughter to the rent car agency at Hobby Airport to pick up the rent car. He and other staff members stayed after closing time to be sure she was taken care of. In a day and age when "customer service" has all but fallen by the wayside, this entire organization from ownership to sales staff, has gone so far above and beyond, they're off the chart! Kudos especially to Justin Braly and Gary Emmons! They made my daughter and me feel they care about us not just as customers, but as people.

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When I was researching Emmons Motor Company, I came upon a testimonial written by Terry Emmons in which he praises an organization which, "understands that a company is only as good as the product it sells as well as their people who sell it." The testimonial was one of many things I read that led me to believe that I'd found the right place to purchase my vehicle.

Emmons Motor Co. had no further obligation to me when I discovered a minor problem with my car a few days after the purchase was final; however, when I called and spoke with Gary Emmons, he immediately assured me that he would have any necessary repairs made to the vehicle. Although I didn't make it easy on him, Gary was more responsive, supportive, and patient than anyone could imagine. To say that he has gone "above and beyond" would be a vast understatement.

It has been my experience that Emmons Motor Company exemplifies Terry Emmons' statement.

2
★★★★★

When I was researching Emmons Motor Company, I came upon a testimonial written by Terry Emmons in which he praises an organization which, "understands that a company is only as good as the product it sells as well as their people who sell it." The testimonial was one of many things I read that led me to believe that I'd found the right place to purchase my vehicle.

Emmons Motor Co. had no further obligation to me when I discovered a minor problem with my car a few days after the purchase was final; however, when I called and spoke with Gary Emmons, he immediately assured me that he would have any necessary repairs made to the vehicle. Although I didn't make it easy on him, Gary was more responsive, supportive, and patient than anyone could imagine. To say that he has gone "above and beyond" would be a vast understatement.

It has been my experience that Emmons Motor Company exemplifies Terry Emmons' statement.

.

When I was researching Emmons Motor Company, I came upon a testimonial written by Terry Emmons in which he praises an organization which, "understands that a company is only as good as the product it sells as well as their people who sell it." The testimonial was one of many things I read that led me to believe that I'd found the right place to purchase my vehicle.

Emmons Motor Co. had no further obligation to me when I discovered a minor problem with my car a few days after the purchase was final; however, when I called and spoke with Gary Emmons, he immediately assured me that he would have any necessary repairs made to the vehicle. Although I didn't make it easy on him, Gary was more responsive, supportive, and patient than anyone could imagine. To say that he has gone "above and beyond" would be a vast understatement.

It has been my experience that Emmons Motor Company exemplifies Terry Emmons' statement.

5
★★★★★

When I was researching Emmons Motor Company, I came upon a testimonial written by Terry Emmons in which he praises an organization which, "understands that a company is only as good as the product it sells as well as their people who sell it." The testimonial was one of many things I read that led me to believe that I'd found the right place to purchase my vehicle.

Emmons Motor Co. had no further obligation to me when I discovered a minor problem with my car a few days after the purchase was final; however, when I called and spoke with Gary Emmons, he immediately assured me that he would have any necessary repairs made to the vehicle. Although I didn't make it easy on him, Gary was more responsive, supportive, and patient than anyone could imagine. To say that he has gone "above and beyond" would be a vast understatement.

It has been my experience that Emmons Motor Company exemplifies Terry Emmons' statement.

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when my daughter bought her first car we had her do research. she found emmons online. she thought that it sounded good so we took her over. she found the small car she wanted and they financed her. there was no pressure to buy but they were extremely helpful and courteous.

5
★★★★★

when my daughter bought her first car we had her do research. she found emmons online. she thought that it sounded good so we took her over. she found the small car she wanted and they financed her. there was no pressure to buy but they were extremely helpful and courteous.

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.

This dealer is the best dealer that I have dealt with. They have a great internet website that details information about the vehicles that they sell. They specialize in sports cars and small cars. They were very easy to deal with, letting me make the decision and then offering the test drive and financing. I was in and out after purchasing a car within 15 minutes.

5
★★★★★

This dealer is the best dealer that I have dealt with. They have a great internet website that details information about the vehicles that they sell. They specialize in sports cars and small cars. They were very easy to deal with, letting me make the decision and then offering the test drive and financing. I was in and out after purchasing a car within 15 minutes.

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