Westside Chevrolet

★★★☆☆
  • 23001 Katy Fwy

    Katy, TX 77450

    Map & Directions
  • 281-394-1894

3.4375 16
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I bought a 31,700 dollar vehicle from westside, a few months later The dealer had to work on my 2012 Malibu 2LZ at which it had 7000 miles(5,800 at time of original issue and 0,450 at time of leather issue), the front right strut went out which they replaced and screwed up my alignment and my steering wheel does not sit strait anymore. my ac went out, and now it doesn't blow out evenly. they also had to work on my leather, in which they completely ruined it in their "repairing". they put some kind of patch on the parts which needed work and painted the rest of the seat to match the patch. i told them it looked discolored and they simply got uproared and angry threatening me, talking down and disrespectfully to me (all of which i have a recording.) when i got home, i figured i would use the leather wipes to maybe make them match the reat of my seats which i have always used them on. the leather wipes removed the "paint" revealing the patches on the seat. They claimed they only touched up a little spot, which was obviously not true. They are simply being a bunch of 5 year old children, mad that I caught them "CUTTING CORNERS." This is the worst dealership i have ever been to, I would think twice before being sucked into buying something from this dealership!

1
★☆☆☆☆

I bought a 31,700 dollar vehicle from westside, a few months later The dealer had to work on my 2012 Malibu 2LZ at which it had 7000 miles(5,800 at time of original issue and 0,450 at time of leather issue), the front right strut went out which they replaced and screwed up my alignment and my steering wheel does not sit strait anymore. my ac went out, and now it doesn't blow out evenly. they also had to work on my leather, in which they completely ruined it in their "repairing". they put some kind of patch on the parts which needed work and painted the rest of the seat to match the patch. i told them it looked discolored and they simply got uproared and angry threatening me, talking down and disrespectfully to me (all of which i have a recording.) when i got home, i figured i would use the leather wipes to maybe make them match the reat of my seats which i have always used them on. the leather wipes removed the "paint" revealing the patches on the seat. They claimed they only touched up a little spot, which was obviously not true. They are simply being a bunch of 5 year old children, mad that I caught them "CUTTING CORNERS." This is the worst dealership i have ever been to, I would think twice before being sucked into buying something from this dealership!

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Go see Daryl for easy car buying. Our eceperience with Westside Chevrolet has been great and our saleman Darly got use everything we asked for..Driving away happy in Tahoe LT. :-)\r\n

2
★★★★★

Go see Daryl for easy car buying. Our eceperience with Westside Chevrolet has been great and our saleman Darly got use everything we asked for..Driving away happy in Tahoe LT. :-)\r\n

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Go see Daryl for easy car buying. Our eceperience with Westside Chevrolet has been great and our saleman Darly got use everything we asked for..Driving away happy in Tahoe LT. :-)

5
★★★★★

Go see Daryl for easy car buying. Our eceperience with Westside Chevrolet has been great and our saleman Darly got use everything we asked for..Driving away happy in Tahoe LT. :-)

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0 out of 1 people found this review helpful.

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Fantastic customer service! I have been to this place 3 times and have received awesome service everytime I go. The best thing is that they took extra time for me and I also got an extended warranty on my purchase.

5
★★★★★

Fantastic customer service! I have been to this place 3 times and have received awesome service everytime I go. The best thing is that they took extra time for me and I also got an extended warranty on my purchase.

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0 out of 1 people found this review helpful.

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My family got way too big for my older car, so I went to Westside to find something bigger. What a great experience! I went there with a payment in mind, and they were able to get me a Tahoe for very close to my limited budget. I love it, and my family loves it!. Stephen was my salesperson, and he was very patient with all of us. Thank you Stephen!

5
★★★★★

My family got way too big for my older car, so I went to Westside to find something bigger. What a great experience! I went there with a payment in mind, and they were able to get me a Tahoe for very close to my limited budget. I love it, and my family loves it!. Stephen was my salesperson, and he was very patient with all of us. Thank you Stephen!

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0 out of 1 people found this review helpful.

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I bought my 7th Corvette from Westside Chevrolet. The salesman Bob Johnson was informative and knowledgeable about vettes. To top it off, he's a retired Vietnam veteran who served our country. Much props to him! After owning 6 vettes it's hard to be impressed from a typical salesperson who learned everything from a brochure. Bob was different. He's owned several vettes himself and was a fellow vettenut like myself. He made the process painless and I got a great deal. Thanks Bob and Westside Chevrolet for making it happen. Save the wave!!

5
★★★★★

I bought my 7th Corvette from Westside Chevrolet. The salesman Bob Johnson was informative and knowledgeable about vettes. To top it off, he's a retired Vietnam veteran who served our country. Much props to him! After owning 6 vettes it's hard to be impressed from a typical salesperson who learned everything from a brochure. Bob was different. He's owned several vettes himself and was a fellow vettenut like myself. He made the process painless and I got a great deal. Thanks Bob and Westside Chevrolet for making it happen. Save the wave!!

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0 out of 1 people found this review helpful.

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I got a brand new Chevy Impala from westside chevrolet! Loved the service the gave me and they treated my very nicely! This is my first buy from them! But I will definitely get my future buys from these people!

5
★★★★★

I got a brand new Chevy Impala from westside chevrolet! Loved the service the gave me and they treated my very nicely! This is my first buy from them! But I will definitely get my future buys from these people!

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0 out of 1 people found this review helpful.

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Westside Chevrolet's body shop is the best I have even experienced. I have had the misfortune of having four accidents in my life- and my wife has had two. Only one of these were our fault. Every time the insurance company has agreed to pay for the repairs, but only Westside Chevrolet has made the experience less painful than it should be. The people there are so friendly and very knowledgeable. I always dealt with Ana and my wife has dealt with John. Both people are very polite and courteous. They are also very honest. I asked them to check a leak I had been having since before the accident in addition to the work from the accident. They fixed my leak free of charge and said it overlapped the work already being done by the insurance. They easily could have charged me as most places would have. I will never trust anyone else with my work. Hopefully I never have another accident, but if you do- trust only the best at Westside Chevrolet!

Also 2 time Corvette buyer- The part number will always be the same if the part has been replaced. That is GM's part number. The original bumper on your car should have the same part number as the bumper that was replaced. That's a good thing. If Nationwide thought the bumper had not been replaced- they would not still have Westside Chevrolet on their preferred program, which they are- by the way. They probably just sent you to another shop to appease you. I would think if they asked you to leave it was because you were being rude and unreasonable. Just my thoughts. Those nice people don't deserve to be abused by anyone- especially someone who is wrong. I would have asked you to leave too.

5
★★★★★

Westside Chevrolet's body shop is the best I have even experienced. I have had the misfortune of having four accidents in my life- and my wife has had two. Only one of these were our fault. Every time the insurance company has agreed to pay for the repairs, but only Westside Chevrolet has made the experience less painful than it should be. The people there are so friendly and very knowledgeable. I always dealt with Ana and my wife has dealt with John. Both people are very polite and courteous. They are also very honest. I asked them to check a leak I had been having since before the accident in addition to the work from the accident. They fixed my leak free of charge and said it overlapped the work already being done by the insurance. They easily could have charged me as most places would have. I will never trust anyone else with my work. Hopefully I never have another accident, but if you do- trust only the best at Westside Chevrolet!

Also 2 time Corvette buyer- The part number will always be the same if the part has been replaced. That is GM's part number. The original bumper on your car should have the same part number as the bumper that was replaced. That's a good thing. If Nationwide thought the bumper had not been replaced- they would not still have Westside Chevrolet on their preferred program, which they are- by the way. They probably just sent you to another shop to appease you. I would think if they asked you to leave it was because you were being rude and unreasonable. Just my thoughts. Those nice people don't deserve to be abused by anyone- especially someone who is wrong. I would have asked you to leave too.

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1 out of 2 people found this review helpful.

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BEWARE! This dealership likes to use a ploy on its customers. Here's how it goes: You go in and test drive cars, spend all day until you find one you like. Then you go in and get down to pricing on the vehicle of your choice. I got a brand new car down $3000 from sticker price. Once they have you feeling like you got a great deal, you go to the financing dept. This guy is a scam artist. He tells you he can get you a great interest rate, so you sign the papers and get the keys. You drive home in your new car, all seems well, right?

Then you come back on Monday to show proof of insurance, only to be brought to a back room and told by the finance manager that there was a mistake, you must have heard them wrong, but the interest rate is now 19% and the price you agreed on the car has increased. Regardless you signed papers for the previous agreement. So they take the car back they you just had. Nothing was final. Nothing was approved or submitted, they only PRETENDED like it was.

They hope that you take the car for the weekend, fall in love with it, so when you come back, you will be willing to do anything to keep- including bending over and getting screwed out of thousands of dollars. So I handed them their keys, got my stuff out of the car, and left it there for them.

Who really won? They lost a sale, and I got a brand new car rental for free for the entire weekend. It's a risk they take, but I am betting the majority of people they try this on, cave in. My advice, go to another dealer. Westside cheap, dishonest, and willing to screw you for personal gain. Take your business elsewhere.

1
★☆☆☆☆

BEWARE! This dealership likes to use a ploy on its customers. Here's how it goes: You go in and test drive cars, spend all day until you find one you like. Then you go in and get down to pricing on the vehicle of your choice. I got a brand new car down $3000 from sticker price. Once they have you feeling like you got a great deal, you go to the financing dept. This guy is a scam artist. He tells you he can get you a great interest rate, so you sign the papers and get the keys. You drive home in your new car, all seems well, right?

Then you come back on Monday to show proof of insurance, only to be brought to a back room and told by the finance manager that there was a mistake, you must have heard them wrong, but the interest rate is now 19% and the price you agreed on the car has increased. Regardless you signed papers for the previous agreement. So they take the car back they you just had. Nothing was final. Nothing was approved or submitted, they only PRETENDED like it was.

They hope that you take the car for the weekend, fall in love with it, so when you come back, you will be willing to do anything to keep- including bending over and getting screwed out of thousands of dollars. So I handed them their keys, got my stuff out of the car, and left it there for them.

Who really won? They lost a sale, and I got a brand new car rental for free for the entire weekend. It's a risk they take, but I am betting the majority of people they try this on, cave in. My advice, go to another dealer. Westside cheap, dishonest, and willing to screw you for personal gain. Take your business elsewhere.

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1 out of 2 people found this review helpful.

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Incompetent staff resulted in cheating me out of $3500.00! I went to Westside Chevrolet and bought a New 09 Malibu LTZ during the Cash for Clunkers program. I bought the car on a Sunday and the following Friday (nearly a week later) they called me to say that the car I bought did not qualify for the program and I had to bring it back. They had punched in the LS model with the smaller engine on the CARS website, but the LTZ came with the 6 cylinder which made it not qualify due to gas mileage restrictions. I'm sure I could have gotten a lawyer and kept the car since I had a contract, but they promised me they would work with me. I took the car back and got my clunker on Friday evening-They did not give me my title back at the time because some office was already locked up for the night. The next day, Saturday, was the last day of the CARS program, and every other dealer in houston told me No Deal, if No Title in hand. I could not get my title because Westside is closed on Saturdays. I even drove an hour to get to this dealership-What a mistake! I was really happy with my car for the 5 days I had it.

1
★☆☆☆☆

Incompetent staff resulted in cheating me out of $3500.00! I went to Westside Chevrolet and bought a New 09 Malibu LTZ during the Cash for Clunkers program. I bought the car on a Sunday and the following Friday (nearly a week later) they called me to say that the car I bought did not qualify for the program and I had to bring it back. They had punched in the LS model with the smaller engine on the CARS website, but the LTZ came with the 6 cylinder which made it not qualify due to gas mileage restrictions. I'm sure I could have gotten a lawyer and kept the car since I had a contract, but they promised me they would work with me. I took the car back and got my clunker on Friday evening-They did not give me my title back at the time because some office was already locked up for the night. The next day, Saturday, was the last day of the CARS program, and every other dealer in houston told me No Deal, if No Title in hand. I could not get my title because Westside is closed on Saturdays. I even drove an hour to get to this dealership-What a mistake! I was really happy with my car for the 5 days I had it.

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1 out of 2 people found this review helpful.

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I purchased my trailblazer from Lawrence Marshall & never had any problems with the service or staff. But when I decided to get my car repaired at Westside that was my biggest mistake. They never did repair it! When I asked for the manager he was a very rude person to be in this type of business! I ended reporting them & never again do I want anything to do with Westside; they are liars & cheaters, rude. Don't even want a free oil change period. I had to take it to Mac Haik & get it repaired.

1
★☆☆☆☆

I purchased my trailblazer from Lawrence Marshall & never had any problems with the service or staff. But when I decided to get my car repaired at Westside that was my biggest mistake. They never did repair it! When I asked for the manager he was a very rude person to be in this type of business! I ended reporting them & never again do I want anything to do with Westside; they are liars & cheaters, rude. Don't even want a free oil change period. I had to take it to Mac Haik & get it repaired.

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1 out of 1 people found this review helpful.

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Jeff here... After my third purchase from Ted at Westside, I must admit that I will not go anywhere else for my vehicle needs without talking to either Russ, Cody, Chuck, Que, Ted, Jim, JD or Dave!!! It is this core of great people who have been at Westside for years that maintains the best customer service I have received from any business. I know that most people, especially lately, have been knocking the American auto industry. However, they hear about it and are living it and STILL have a great attitude!! I really cannot say enough about Westside from Sales to Service, Parts and the body shop I am completely satisfied. Thanks for letting me express myself here and reading this note-Jeff G!!

5
★★★★★

Jeff here... After my third purchase from Ted at Westside, I must admit that I will not go anywhere else for my vehicle needs without talking to either Russ, Cody, Chuck, Que, Ted, Jim, JD or Dave!!! It is this core of great people who have been at Westside for years that maintains the best customer service I have received from any business. I know that most people, especially lately, have been knocking the American auto industry. However, they hear about it and are living it and STILL have a great attitude!! I really cannot say enough about Westside from Sales to Service, Parts and the body shop I am completely satisfied. Thanks for letting me express myself here and reading this note-Jeff G!!

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0 out of 1 people found this review helpful.

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I always notice that only the bad things get posted and am here to tell you that our experience with Westside Chevrolet and Ted Loney was the best we have had at any dealership!!

From the initial emails and phone calls to negotiate the deal and everything being just as Ted said it would be when we signed the paperwork with finance to Ted arranging with Service department to fix a small mistake that I had made after the sale (I scraped a pole two days after picking up my Trailblazer!!), the entire Staff at Westside have my business for life for Sales, Service and I have sent family to them that are just as please as I am!!

5
★★★★★

I always notice that only the bad things get posted and am here to tell you that our experience with Westside Chevrolet and Ted Loney was the best we have had at any dealership!!

From the initial emails and phone calls to negotiate the deal and everything being just as Ted said it would be when we signed the paperwork with finance to Ted arranging with Service department to fix a small mistake that I had made after the sale (I scraped a pole two days after picking up my Trailblazer!!), the entire Staff at Westside have my business for life for Sales, Service and I have sent family to them that are just as please as I am!!

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0 out of 1 people found this review helpful.

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I took the SECOND Corvette I purchased from this dealership in to have the bumper replaced after a gentleman backed into me at the bank. His insurance said it was his fault and would cover it. The first time I went to pick up my car it was not repaired at all, the bumper was warped still and there were still scratches. The service guy said they would replace the bumper (as they should have to begin with) and they would call me in a couple of days.

Fast forward a couple of days...I got to pick up my car and the bumper is still scratched...thinking something is up at this point I confronted the service manager about it and Nationwide Insurance, since they were paying for the repair. The service manager didn't want to hear it, said there was no scratches and the told me to "get off his lot". After looking at my vehicle records I noticed that they had charged Nationwide for a new bumper but had no invoice for it. I made NationWide aware of this since they were paying for it, the adjuster came to see me and sure enough...the part number for my bumper showed it was still the original. Not telling Westside Chevrolet in Houston that I had found this out, I went to speak to the General Manager...he told me I was full of..you know what and that he had no idea what I was talking about. I told him I planned on suing to which he replied "go for it"...well I didn't have to sue because Nationwide sent me to another shop to have the part replaced...for real this time.

If Westside Chevrolet's Service Manager and General Manager treat someone that has purchased two Corvette's from their dealership with such contempt and as a target for fraud...how will they treat the average buyer. BUYER BEWARE.

1
★☆☆☆☆

I took the SECOND Corvette I purchased from this dealership in to have the bumper replaced after a gentleman backed into me at the bank. His insurance said it was his fault and would cover it. The first time I went to pick up my car it was not repaired at all, the bumper was warped still and there were still scratches. The service guy said they would replace the bumper (as they should have to begin with) and they would call me in a couple of days.

Fast forward a couple of days...I got to pick up my car and the bumper is still scratched...thinking something is up at this point I confronted the service manager about it and Nationwide Insurance, since they were paying for the repair. The service manager didn't want to hear it, said there was no scratches and the told me to "get off his lot". After looking at my vehicle records I noticed that they had charged Nationwide for a new bumper but had no invoice for it. I made NationWide aware of this since they were paying for it, the adjuster came to see me and sure enough...the part number for my bumper showed it was still the original. Not telling Westside Chevrolet in Houston that I had found this out, I went to speak to the General Manager...he told me I was full of..you know what and that he had no idea what I was talking about. I told him I planned on suing to which he replied "go for it"...well I didn't have to sue because Nationwide sent me to another shop to have the part replaced...for real this time.

If Westside Chevrolet's Service Manager and General Manager treat someone that has purchased two Corvette's from their dealership with such contempt and as a target for fraud...how will they treat the average buyer. BUYER BEWARE.

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2 out of 4 people found this review helpful.

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We have heard many bad things about Westside Chevrolet through the years. We never bought any of my husbands trucks there, but just recently he wanted to go there to get his oil changed. He asked if they honored Mak Haik coupons and the man in the service dept. was extremely rude, he called back to his manager and said" we have another one asking about the coupon!" He should of never referred to my husband as "another one" he should of said we have a customer asking about the coupon. The manager came to the front to talk to my husband and he to was very short and rude when he spoke to my husband. He told him that they were the only Chevy dealer nearby that did oil changes, and my husband said, no, that Mak Haik does oil changes also. The Manager told him that Mak Haik closed their quick lube a year ago. My husband told him that was not true, that he had just been there about 4 months ago. The manager continued to tell him that Mak Haik no longer has a quick lube dept. , and that if he still wanted his oil changed they close at 2pm, so he would need to be there before 2pm or he would not do the service. Needless to say my husband left, and went to Mak Haik, which is still in business by the way!! I would NEVER recommend this dealership to anyone. They are rude, they offer poor service and to top it off they LIE! I have heard the sales dept is just as bad. Think twice before you give business to this dealership. Mak Haik is worth the extra drive.

1
★☆☆☆☆

We have heard many bad things about Westside Chevrolet through the years. We never bought any of my husbands trucks there, but just recently he wanted to go there to get his oil changed. He asked if they honored Mak Haik coupons and the man in the service dept. was extremely rude, he called back to his manager and said" we have another one asking about the coupon!" He should of never referred to my husband as "another one" he should of said we have a customer asking about the coupon. The manager came to the front to talk to my husband and he to was very short and rude when he spoke to my husband. He told him that they were the only Chevy dealer nearby that did oil changes, and my husband said, no, that Mak Haik does oil changes also. The Manager told him that Mak Haik closed their quick lube a year ago. My husband told him that was not true, that he had just been there about 4 months ago. The manager continued to tell him that Mak Haik no longer has a quick lube dept. , and that if he still wanted his oil changed they close at 2pm, so he would need to be there before 2pm or he would not do the service. Needless to say my husband left, and went to Mak Haik, which is still in business by the way!! I would NEVER recommend this dealership to anyone. They are rude, they offer poor service and to top it off they LIE! I have heard the sales dept is just as bad. Think twice before you give business to this dealership. Mak Haik is worth the extra drive.

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2 out of 3 people found this review helpful.

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My fiance and I went to Westside Chevrolet to check into buying me a new car. We originally wanted a Tahoe but I ended up with a beautiful 2004 pontiac grand prix gt.

After test driving the car we debated on the price. We agreed that if they dropped the price to roughly $17,500 down from the sticker of $21,995 we would buy. When the salesman approached us, he dropped it down to the cash price of $15,266 without us even haggling over the price.

The salesman, the finance department, and everyone there was very friendly and treated us wonderfully. They even found us a better rate 3 days after we bought it and resigned the paperwork.

I will definitely be doing more business with them in the future and would recommend them to anyone looking for either a new or used car out on the west side.

4
★★★★☆

My fiance and I went to Westside Chevrolet to check into buying me a new car. We originally wanted a Tahoe but I ended up with a beautiful 2004 pontiac grand prix gt.

After test driving the car we debated on the price. We agreed that if they dropped the price to roughly $17,500 down from the sticker of $21,995 we would buy. When the salesman approached us, he dropped it down to the cash price of $15,266 without us even haggling over the price.

The salesman, the finance department, and everyone there was very friendly and treated us wonderfully. They even found us a better rate 3 days after we bought it and resigned the paperwork.

I will definitely be doing more business with them in the future and would recommend them to anyone looking for either a new or used car out on the west side.

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1 out of 2 people found this review helpful.

 

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