Mcswain Automotive

★★★★☆
  • 100 National Dr

    Rockwall, TX 75032

    Map & Directions
  • 972-772-3830

4.4 5
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Automotive shops always scare me. After my experience, I will never take my car anywhere else. Honest, reliable, and an affordable labor rate. They are a busy shop, but this is a great sign. I will not trust my car with any other shop. Thank you Billy & Brian

5
★★★★★

Automotive shops always scare me. After my experience, I will never take my car anywhere else. Honest, reliable, and an affordable labor rate. They are a busy shop, but this is a great sign. I will not trust my car with any other shop. Thank you Billy & Brian

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I have used McSwain's for years. The best part about them is they are honest. When it comes to repairs, they have never tried to take advantage of me. They are busy at times, but usually get me in and out same day or next day. They have always been friendly and even gave me a ride down the road before. McSwain's is a family owned operation and I personally will not use anyone else but them.
RW

5
★★★★★

I have used McSwain's for years. The best part about them is they are honest. When it comes to repairs, they have never tried to take advantage of me. They are busy at times, but usually get me in and out same day or next day. They have always been friendly and even gave me a ride down the road before. McSwain's is a family owned operation and I personally will not use anyone else but them.
RW

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1 out of 1 people found this review helpful.

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I own a business and only Billy and his crew touch my vehicles. They pride themselves on a name you can trust, I once asked if we could do it with cheaper parts and they wouldn't do it, because they couldn't stand behind it. If you want it fixed right and can depend on the work and parts that were used, go see Billy and his guys.

5
★★★★★

I own a business and only Billy and his crew touch my vehicles. They pride themselves on a name you can trust, I once asked if we could do it with cheaper parts and they wouldn't do it, because they couldn't stand behind it. If you want it fixed right and can depend on the work and parts that were used, go see Billy and his guys.

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1 out of 1 people found this review helpful.

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I have had to use McSwain in the past and they had to refer me to the dealer too... but they tried to save me money. I needed to get in today too but I was glad they told me NOT to come because they were too busy. I would have rented a car- taken it in and my car would have sat there the whole Memorial Day weekend while I was paying for a rental unnecessarily.
Maybe the reason they are too busy is because they are GOOD. I'm giving McSwain antother chance.

4
★★★★☆

I have had to use McSwain in the past and they had to refer me to the dealer too... but they tried to save me money. I needed to get in today too but I was glad they told me NOT to come because they were too busy. I would have rented a car- taken it in and my car would have sat there the whole Memorial Day weekend while I was paying for a rental unnecessarily.
Maybe the reason they are too busy is because they are GOOD. I'm giving McSwain antother chance.

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1 out of 1 people found this review helpful.

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I had to go to McSwain after I had taken my van to Discount Tire for an oil change. It seems that about a year ago when I had a flat tire in Arlington the service attendant at the garge I stopped at had put the new tire on with a pneumatic wrench and had not tightened the bolts first so they didn't go on straight and none of the other garages could get them off. I took it to McSwain who was recommended by Discount Tire here in Rockwall. The person at the counter rudely informed me that they could not get to it for a couple of days and to bring it back then. As we were leaving the owner came up and we talked to him and he assured me they could fix it. I took it back and they fixed the problem the same day by taking the entire back tire and wheel off to the tune of over 200 dollars. After I pulled out of the driveway and waited for traffic at 205 though my brake light came on. I took it back and they looked at it but said I would have to take it to the dealer to have it looked at- they couldn't do anything about it.

PROS: Fixed the problem
CONS: Rude counterperson, pricey fix, bumpy road trying to get to the garage

3
★★★☆☆

I had to go to McSwain after I had taken my van to Discount Tire for an oil change. It seems that about a year ago when I had a flat tire in Arlington the service attendant at the garge I stopped at had put the new tire on with a pneumatic wrench and had not tightened the bolts first so they didn't go on straight and none of the other garages could get them off. I took it to McSwain who was recommended by Discount Tire here in Rockwall. The person at the counter rudely informed me that they could not get to it for a couple of days and to bring it back then. As we were leaving the owner came up and we talked to him and he assured me they could fix it. I took it back and they fixed the problem the same day by taking the entire back tire and wheel off to the tune of over 200 dollars. After I pulled out of the driveway and waited for traffic at 205 though my brake light came on. I took it back and they looked at it but said I would have to take it to the dealer to have it looked at- they couldn't do anything about it.

PROS: Fixed the problem
CONS: Rude counterperson, pricey fix, bumpy road trying to get to the garage

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