Discount Tire

★★★★☆
  • 13376 Research Blvd. Ste. 600

    Austin, TX 78750

    Map & Directions
  • 512-258-4466

About Discount Tire

Categories
  • Tires
  • Auto Parts & Accessories
  • Automotive Repair
Details
  • Bridgestone Tire
  • BF Goodrich
  • Goodyear
  • Michelin
Hours
M-F 8am-6pm, Sa 8am-5pm, Su Closed
Emails
  • TXA_03mgr@discounttire.com
Phones
  • Fax (512-258-5644)
  • Toll Free (800-385-3322)
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Traveler's Check
  • Visa

Automotive

Automotive
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.

Disregard my review -it was for a different location. Thanks.

1
★★☆☆☆

Disregard my review -it was for a different location. Thanks.

Pros: Unknown

Cons: Unknown

.

SIgned up for the appointment online. My comments about which tires I requested were not read until I got there. Even though they didn't have the requested tires in stock, they had them there in 30 minutes. I was in an out in less than an hour. They had many helpers work on my car which made the process go quickly.\r
They do not do alignments at this location.

2
★★★★★

SIgned up for the appointment online. My comments about which tires I requested were not read until I got there. Even though they didn't have the requested tires in stock, they had them there in 30 minutes. I was in an out in less than an hour. They had many helpers work on my car which made the process go quickly.\r
They do not do alignments at this location.

.

Don and the guys went way out of their way to get the perfect tires and rims for my Charger. The price was right and the service was excellent. I've never written a review of this sort but was so impressed that I had to make my recommendation public. Highly recommended! Call them.

2
★★★★★

Don and the guys went way out of their way to get the perfect tires and rims for my Charger. The price was right and the service was excellent. I've never written a review of this sort but was so impressed that I had to make my recommendation public. Highly recommended! Call them.

Pros: great and speedy service

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Worst tire buying experinece of my life.\r
Entered store and saw at least four workers on the computers. No custmers in front of them and still took 5-8 minutes for one of them to tear themselves away from what ever they were doing on the computers to help me. Said car would have three new tires in an hour. Came back and looked at tires. Still all bald. At the counter the guy insits the car is ready and has new tires. I say come look. As he is squatiing to look at my bald tires..I see written on his clip board..NEED WheeL KEY>>>>He ask's...""does this have wheel locks?? I ask,,,can you not tell??? He said they could not find it. I say did you look in the the glove box..WHERE THEY ARE ALWAYS KEPT???? He said...no.\r
He says it will be ready in an hour. I say call me...\r
Calls at 6;20 asking why I have not picked up my car...that they are closed and waiting for me>??? I say..thanks for calling after you have closed??\r
Pick up the next moring.. Took long time to find my keys???\r
Look at tires and notice one lug nut from each wheel missing.\r
Tell counter guy and he said its OK. Safe to drive like that. I say are you kidding. I want all five of my lug nuts. He looks mad and goes to get some. Comes back and says can't find any??\r
A tire store with no lug nuts??\r
Another guy finds them and puts them on.\r
This was the most rediculous experince I have ever had with any store.

0
★☆☆☆☆

Worst tire buying experinece of my life.\r
Entered store and saw at least four workers on the computers. No custmers in front of them and still took 5-8 minutes for one of them to tear themselves away from what ever they were doing on the computers to help me. Said car would have three new tires in an hour. Came back and looked at tires. Still all bald. At the counter the guy insits the car is ready and has new tires. I say come look. As he is squatiing to look at my bald tires..I see written on his clip board..NEED WheeL KEY>>>>He ask's...""does this have wheel locks?? I ask,,,can you not tell??? He said they could not find it. I say did you look in the the glove box..WHERE THEY ARE ALWAYS KEPT???? He said...no.\r
He says it will be ready in an hour. I say call me...\r
Calls at 6;20 asking why I have not picked up my car...that they are closed and waiting for me>??? I say..thanks for calling after you have closed??\r
Pick up the next moring.. Took long time to find my keys???\r
Look at tires and notice one lug nut from each wheel missing.\r
Tell counter guy and he said its OK. Safe to drive like that. I say are you kidding. I want all five of my lug nuts. He looks mad and goes to get some. Comes back and says can't find any??\r
A tire store with no lug nuts??\r
Another guy finds them and puts them on.\r
This was the most rediculous experince I have ever had with any store.

Pros: none apparent now.

Cons: customer service...a joke.....

.

This place is the best place I will go to change my tire.

2
★★★★★

This place is the best place I will go to change my tire.

Pros: on time, resaonably price, friendly

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