Village School

★★★★☆
  • 1521 E Arapaho Rd

    Richardson, TX 75081

    Map & Directions
  • 972-235-6930

Community & Social Services

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I would not recommend this daycare! My child went there from the beginning, until I was forced to pull him out due to unsupervision and a possible neglect incident of my child,along with the lack of efforts to report it to me, the parent. I was NEVER informed of the incident, but found out on my own (12 days after it occured) by questioning the staff due to suspicious behavior towards me. When I asked the "manager", it was impossible to get a straight answer, stories changed, unsure of facts, never could find me the report that was filed with the licensing dept, etc. The whole incident was very shady and treated VERY unprofessionally.

I do feel that during the time my child he was there, he was taken very good care of. He bonded with a couple of the ladies there and most of the time enjoyed being there. The caretakers are not where the problem is. It comes from the management and ends up reflecting into the classrooms.

This facility is run very poorly, and I am sorry that I ever was a part of it!

1
★☆☆☆☆

I would not recommend this daycare! My child went there from the beginning, until I was forced to pull him out due to unsupervision and a possible neglect incident of my child,along with the lack of efforts to report it to me, the parent. I was NEVER informed of the incident, but found out on my own (12 days after it occured) by questioning the staff due to suspicious behavior towards me. When I asked the "manager", it was impossible to get a straight answer, stories changed, unsure of facts, never could find me the report that was filed with the licensing dept, etc. The whole incident was very shady and treated VERY unprofessionally.

I do feel that during the time my child he was there, he was taken very good care of. He bonded with a couple of the ladies there and most of the time enjoyed being there. The caretakers are not where the problem is. It comes from the management and ends up reflecting into the classrooms.

This facility is run very poorly, and I am sorry that I ever was a part of it!

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.

We love the Village School. My son has been there for six months now and is thriving. He came in an extremely shy, socially awkward kid who refused to nap and he's now the class clown with a ton of friends. They absolutely will not tolerate any hint of bullying or rudeness towards the other children. All the children are happy, well mannered, and adored. Every day that I pick my son up, at least two of his friends run up and tell me "guess what! we saw a catepillar! we did this, that. etc." it's so cute. The children have a ton of fun and learn a lot in a safe and loving environment. Almost all the teachers have been there 10+ years and really KNOW kids. They love each one and make sure the child not only knows they are loved, but also respected, and comfortable telling them anything and everything that may be troubling them.

I would absolutely reccommend the Village School to anyone considering a change in child care. It took me a few months to find them, I went through dozens of tours and loads of research, and nothing felt quite right until we walked through their doors.

5
★★★★★

We love the Village School. My son has been there for six months now and is thriving. He came in an extremely shy, socially awkward kid who refused to nap and he's now the class clown with a ton of friends. They absolutely will not tolerate any hint of bullying or rudeness towards the other children. All the children are happy, well mannered, and adored. Every day that I pick my son up, at least two of his friends run up and tell me "guess what! we saw a catepillar! we did this, that. etc." it's so cute. The children have a ton of fun and learn a lot in a safe and loving environment. Almost all the teachers have been there 10+ years and really KNOW kids. They love each one and make sure the child not only knows they are loved, but also respected, and comfortable telling them anything and everything that may be troubling them.

I would absolutely reccommend the Village School to anyone considering a change in child care. It took me a few months to find them, I went through dozens of tours and loads of research, and nothing felt quite right until we walked through their doors.

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Not sure what previous poster is referring to... The only semi-truth in her statement is that the building is "old", looks like it was built in the 80s like the rest of the surrounding neighborhood. If that's old, then I'm old too lol.

3
★★★★★

Not sure what previous poster is referring to... The only semi-truth in her statement is that the building is "old", looks like it was built in the 80s like the rest of the surrounding neighborhood. If that's old, then I'm old too lol.

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My daughter has been going to The Village School for 3 years, now. I love this school just as much as my 4 1/2 year old. Each class that she grew into were well equipped rooms with ample space consisting of play toys, work surfaces,

3
★★★★★

My daughter has been going to The Village School for 3 years, now. I love this school just as much as my 4 1/2 year old. Each class that she grew into were well equipped rooms with ample space consisting of play toys, work surfaces,

.

My daughter has been going to The Village School for 3 years, now. I love this school just as much as my 4 1/2 year old. Each class that she grew into were well equipped rooms with ample space consisting of play toys, work surfaces,

3
★★★★★

My daughter has been going to The Village School for 3 years, now. I love this school just as much as my 4 1/2 year old. Each class that she grew into were well equipped rooms with ample space consisting of play toys, work surfaces,

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1. The teachers. Amazing length of teacher tenure-- some of the staff have been there for over a generation, and their daughters work there too. The result is teachers who love their jobs, love the school, really know what they're doing,

3
★★★★★

1. The teachers. Amazing length of teacher tenure-- some of the staff have been there for over a generation, and their daughters work there too. The result is teachers who love their jobs, love the school, really know what they're doing,

.

1. The teachers. Amazing length of teacher tenure-- some of the staff have been there for over a generation, and their daughters work there too. The result is teachers who love their jobs, love the school, really know what they're doing,

3
★★★★★

1. The teachers. Amazing length of teacher tenure-- some of the staff have been there for over a generation, and their daughters work there too. The result is teachers who love their jobs, love the school, really know what they're doing,

.

Oh The Village School... Where do I start? This place is an absolute joke as far as childcare goes. The building looks like it should be condemned as it is literally falling apart. The ""management"" try to talk a good game on the low prices, but in all honesty, you get what you pay for. The children's ""healthy snack"" consists of crackers at each snack time. Whether it is saltine crackers, graham crackers, or round crackers. This is not the ""healthy snack"" I envisioned when I was pitched that line. As far as their ""healthy lunches"" go, those are nothing but starchy processed foods that I wouldn't even feed my dog. The bathrooms are disgusting and unsanitary and there have been a number of occasions where I have seen feces on the toilet or urine on the floor. The unprofessionalism is astounding! The ""manager"" is difficult to get in contact with and is never there. I don't think they have anybody who actually keeps up with the books because there have been a number of times where they tried to charge me late fees for my account not being up to date when I have paid ahead for the full month. When I pulled my son out, the ""manager"" said she would send me a check with my remaining money on my account since I paid ahead. I have yet to see that check. Save yourself some time, and do NOT enroll your child into this horrible daycare.

0
★☆☆☆☆

Oh The Village School... Where do I start? This place is an absolute joke as far as childcare goes. The building looks like it should be condemned as it is literally falling apart. The ""management"" try to talk a good game on the low prices, but in all honesty, you get what you pay for. The children's ""healthy snack"" consists of crackers at each snack time. Whether it is saltine crackers, graham crackers, or round crackers. This is not the ""healthy snack"" I envisioned when I was pitched that line. As far as their ""healthy lunches"" go, those are nothing but starchy processed foods that I wouldn't even feed my dog. The bathrooms are disgusting and unsanitary and there have been a number of occasions where I have seen feces on the toilet or urine on the floor. The unprofessionalism is astounding! The ""manager"" is difficult to get in contact with and is never there. I don't think they have anybody who actually keeps up with the books because there have been a number of times where they tried to charge me late fees for my account not being up to date when I have paid ahead for the full month. When I pulled my son out, the ""manager"" said she would send me a check with my remaining money on my account since I paid ahead. I have yet to see that check. Save yourself some time, and do NOT enroll your child into this horrible daycare.

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My seven month old has been attending the Village School for approximately 4 months. He loves it! The building is not very impressive at all, but the ladies in the infant room are all grandmas and know what they're doing with babies. I really wanted experienced workers since I am a first time parent, and they are very experienced. I can't speak on any of the other rooms as I don't know them, but I love the infant room!!!

4
★★★★☆

My seven month old has been attending the Village School for approximately 4 months. He loves it! The building is not very impressive at all, but the ladies in the infant room are all grandmas and know what they're doing with babies. I really wanted experienced workers since I am a first time parent, and they are very experienced. I can't speak on any of the other rooms as I don't know them, but I love the infant room!!!

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Business Response:

Thank you Kyrstin for your kind words. The infant room is a favorite place of mine as well. We do have many long term staff here at The Village School. We currently have 13 employees. Seven of them have been here an average of 10 to 20 years, two of them have been here for 6 years, and three have been here a little over a year. We take a lot of pride in hiring and training our staff to ensure they are able to make a long term commitment to our school. Children thrive when their environments are stable. Again, thank you for your nice review. Please recommend us to friends and family. Sincerely, Heather White
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I have recently pulled my children out of the Village School for the following reasons:

Poor supervision - My daughter was bit 14 times in less than 9 months. She got a bump, scrape or scratch every single day. She never went a week without getting hurt at the school.

Poor cleanliness - The boys bathroom is disgusting. There is a trough style urinal with no running water. The boys urinate into the trough while the urine slowly and not always drains down the drain. I would pick my son up repeatedly to find urine and feces on the toilets and floor.

Abuse - I witnessed a teacher berating and pulling at a little girls pants because she had peed her pants. This was in the 2 year old class. She did it front of another parent and myself. She screamed "Why did you pee your pants again!!!?" "Your mother is about to get here!!!" I reported her to the director and nothing happened. I came in the next day and she was there teaching her class as if nothing happened. I spoke with other parents who had witnessed similar incidents with this woman and they said they never bothered to tell the director because they knew she would do absolutely nothing.

Unprofessionalism - My son is 3 yrs old. His teacher and I have told him repeatedly, if anything happens, tell your teacher. Well, I guess his teacher got tired of him and said to the parent of his best friend that "he was a little tattle tale". I was shocked and so betrayed as I thought she was one of the few teachers that actually cared.

My husband and I had repeated meetings and phone calls with the director of this facility and absolutely nothing was done. She asked ME if I wanted to have one of the children that was biting my daughter expelled. Shouldn't that be her decision? As a parent I felt sympathy for the child's parent and declined. She had no answers for me and had no idea why my daughter was being bit so often.

Warning - This is a tight knit group and they will protect each other, wrong or not.

1
★☆☆☆☆

I have recently pulled my children out of the Village School for the following reasons:

Poor supervision - My daughter was bit 14 times in less than 9 months. She got a bump, scrape or scratch every single day. She never went a week without getting hurt at the school.

Poor cleanliness - The boys bathroom is disgusting. There is a trough style urinal with no running water. The boys urinate into the trough while the urine slowly and not always drains down the drain. I would pick my son up repeatedly to find urine and feces on the toilets and floor.

Abuse - I witnessed a teacher berating and pulling at a little girls pants because she had peed her pants. This was in the 2 year old class. She did it front of another parent and myself. She screamed "Why did you pee your pants again!!!?" "Your mother is about to get here!!!" I reported her to the director and nothing happened. I came in the next day and she was there teaching her class as if nothing happened. I spoke with other parents who had witnessed similar incidents with this woman and they said they never bothered to tell the director because they knew she would do absolutely nothing.

Unprofessionalism - My son is 3 yrs old. His teacher and I have told him repeatedly, if anything happens, tell your teacher. Well, I guess his teacher got tired of him and said to the parent of his best friend that "he was a little tattle tale". I was shocked and so betrayed as I thought she was one of the few teachers that actually cared.

My husband and I had repeated meetings and phone calls with the director of this facility and absolutely nothing was done. She asked ME if I wanted to have one of the children that was biting my daughter expelled. Shouldn't that be her decision? As a parent I felt sympathy for the child's parent and declined. She had no answers for me and had no idea why my daughter was being bit so often.

Warning - This is a tight knit group and they will protect each other, wrong or not.

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Business Response:

I am sorry for your unhappy experience. We strive to make both our children and parents happy on a daily basis. We are a family orientated school and value the opinions of our parents. I wish you and your family well. Sincerely, Heather White
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My son has been going to this daycare for over a year now and he loves it. The outward appearance of the building may not be impressive to some, but the people who work there are beyond what I expected for a commercial daycare center. The director Helle White knows all the children and takes a personal interest in their lives and development. The teachers are loving, stable (no rotating staff) and teach the 3-4 year olds a curriculum of the alphabet and special topics each week. They have a huge playground area in the back with old growth trees that allow outside play on all but the hottest summer days. There is an outside gymnastics program that comes in one day a week, in the summer they offer YMCA swim lessons, and professional photographers come in twice a year (additional charge applies for all). The older children have regular field trips/fun days and the youngest kids just have fun. The price is fair, the hours they are open are great (6:30am to 6:30pm), the location is convenient for me (Plano and Arapaho), and I have never worried about leaving my son there for a minute.

5
★★★★★

My son has been going to this daycare for over a year now and he loves it. The outward appearance of the building may not be impressive to some, but the people who work there are beyond what I expected for a commercial daycare center. The director Helle White knows all the children and takes a personal interest in their lives and development. The teachers are loving, stable (no rotating staff) and teach the 3-4 year olds a curriculum of the alphabet and special topics each week. They have a huge playground area in the back with old growth trees that allow outside play on all but the hottest summer days. There is an outside gymnastics program that comes in one day a week, in the summer they offer YMCA swim lessons, and professional photographers come in twice a year (additional charge applies for all). The older children have regular field trips/fun days and the youngest kids just have fun. The price is fair, the hours they are open are great (6:30am to 6:30pm), the location is convenient for me (Plano and Arapaho), and I have never worried about leaving my son there for a minute.

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Business Response:

Thank you so much Joanne. Hope the boys are doing well. We sure do miss them! Stop by and visit anytime! Sincerely, Heather White

More about Village School

Mission Statement--Our mission at The Village School is to make available child care services that provide a responsive, developmentally appropriate environment for young children that supplements the home environment; facilitates optimal physical, intellectual, and social-emotional development in the children; and provides parents with a sense of security that their children are safe, nurtured, and appropriately stimulated.

 

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