Russo's AC & Refrigeration

★☆☆☆☆

Automotive

Automotive
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Terrible. Owner is unresponsive. A/C went out around 7pm for the fourth time. Tech cam out and said there was a leak in the system & motors were burned out. Someone would come in the morning to fix. Techs came the next day and the unit still didn't work after repairs. I called again and was told to flip the breaker to reset the system. After this suggestion didn't work, I called again and was told to wait a while to see if the system kicked on, which it didn't. The tech had to return and told me he had switched off the unit in the attic and forgot. Now the unit upstairs runs continually and won't shut off. There is insulation and pieces of the duct coming in through the vents all over the house, which is new. I have had 6 service calls since purchasing the house 6 months ago. Now the company refuses to address the duct work problem under the warranty. Owner won't take my calls. Do not do business with this company.

1
★☆☆☆☆

Terrible. Owner is unresponsive. A/C went out around 7pm for the fourth time. Tech cam out and said there was a leak in the system & motors were burned out. Someone would come in the morning to fix. Techs came the next day and the unit still didn't work after repairs. I called again and was told to flip the breaker to reset the system. After this suggestion didn't work, I called again and was told to wait a while to see if the system kicked on, which it didn't. The tech had to return and told me he had switched off the unit in the attic and forgot. Now the unit upstairs runs continually and won't shut off. There is insulation and pieces of the duct coming in through the vents all over the house, which is new. I have had 6 service calls since purchasing the house 6 months ago. Now the company refuses to address the duct work problem under the warranty. Owner won't take my calls. Do not do business with this company.

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